I hate giving bad reviews and often will give the business the benefit of the doubt. I started going to this place for a few months because the location was convenient and the prices were reasonable. Their staff is friendly and they do good work. However they offer very little polish options and the location offers little atmosphere, no tv or music. The tipping point for me was when I went in mid day during the week for a pedicure and fill and like most was looking forward to a relaxing treatment. They started on my pedi first. I grabbed a magazine, turned on the massage chair and settled in. The next thing I knew, they turned off the massager and took my hand to begin working simultaneously on my fill preventing me from being able to read my magazine. I was quite turned off by this, the shop was empty, they had plenty of staff and it was mid-day. Half way thru my pedi they moved me to nail station to begin applying the acrylic. The woman conducting my pedicure sat in a chair next to me and literally lifted my leg onto her lap to begin my foot massage. Facing left, I then had to reach my right hand over my body to the nail station to the woman completing my fill. This was nearly impossible and l was visibly uncomfortable. Definitely not the relaxing service I was expecting. I was so visibly put off during both services, I'm surprised they didn't pick up on this. I know they were hurting for business at the time due to the parking lot construction at u village so you'd think they'd go above and beyond to provide their loyal customers with a pleasant experience. I will not be going back to this place. read more