Gavin and Conrad were amazing! They helped us with an exchange - it was quick, easy, and they were…read morefriendly and helpful! Thanks, guys!

I bought a TV from Best Buy via Amazon with free delivery. The TV was delivered dine and on time…read morebut is a piece of junk-- apps not working; stalling; blank screen; horrible navigation. I thought I was upgrading from my 2017 70" 4k to this 2026 85 inch '4k'. Wrong. The picture on my 2017 is far superior even though it is by no means a top tier tv. There is a 30 day return so I decided to send it back. They said no problem, but it would cost me $99.99 to pick up or bring it in myself-- so I guess I'd have to rent a truck and also find someone who's not too busy to help me. I was on the phone (mostly on hold) with customer service getting the runaround for about a day and a half before for they finally gave in and will pick it up at no charge and give me a full refund, which I'll be checking to see if they actually do once it's been picked up. The customer service was horrible (also very rude mostly) from start to finish with the exception of the last young man who helped me I was livid at this point but he was patient and kind-- the only one out of the many I talked to there. One guy had even said that since it was delivered free they had to charge me to pick it up. I'm not sure how that makes sense. I've not done much business with Best Buy over the years but have bought a few laptops from there and a TV back in the tube days. This TV was my final purchase from BB. I will never be going back or ordering from them again. Frankly with all the one star reviews on here I don't see how they stay in business.

Bicycle recycle of Springfield an awesome crew love this location you get the best service the best…read moreselection and the best value thanks B&K audio

Their response was laughable. The item would not have been returned in clean condition because the…read morestore wasn't clean either. I did not come after hours. I had made several trips to the store and I was done with them. I had to purchase a new vacuum cleaner. This was a $400 item.

I came here after having an issue at Entertainmart and was very happy with the service. The…read moreemployee was quick to identify my iPads age and the generation of it, she gave me a good price for it and had me out of there with my money and even a sellers receipt (which she hand wrote at my request since it isn't generally done) in less the 10 minutes. I've never gone there before, but I most definitely will be back. Very nice people, and knowledgable about what they are doing.

Only because they have repeatedly changed the price on what they were offering for my iPhone, and…read moreconstantly switched up their stories. If they're gonna lie I'd appreciate if they all just said the same story

Well, perhaps Dr. Jekyll will show soon. Must state this is a business prone to complaints. I…read morecalled Jim's regarding a almost new Yamaha amp repair. Jim? found very personable. Mentioned I'm wheelchair bound now. Before I could speak he offered to meet me at my vehicle and he'd take it in. BTW..these amps have a bit of unbalanced weight on them. I feel I have an amigo in case I got a rare Yamaha bad apple. If it happens again I will demand a new one from Yamaha. Nice to have his shop doing the work. Jim doesn't want a return, Yamaha doesn't want a return, nor do I. BTW Yamaha doesn't hand out warranty service contracts on a whim. Somebody there has some serious talento. Feel it's a shame more folks with good experiences don't post. Do you know how great it is having a service like this in Springfield? BTW.....sent a Teac Cassette Deck in for a factory re-do oil/belts in California. 80 bucks to ship one way. 289.00 for service..... Unit failed within 3 weeks....Garage door guys two hours charge 30 minutes there and millage....sounds like Jim's cheap. One last thing, been in good to great audio for 50 years. You pay for what you get, and it aint cheap to have great sound. Unless an audiophile relative passes on.

I have been trying to get my stereo back from this place for over two months. I went there during…read morebusiness hours and the place was locked up tight. No message on the door. Have called several times and it goes nowhere. Emailed them as well. Anyone know what is going on or how to contact them?

We had to visit this store due to a problem with one of their hot spots we use. The employee who…read moreassisted us was very friendly, and quickly determined that it fell under a warranty, so a replacement would need to be ordered. Through this entire process he remained friendly and engaging. When the replacement hot spot arrived, picking it up was very easy--we were in and out quickly. I'm glad we are doing business here.

Cheryle the manager was incredibly condescending and extremely rude. I have never had such an…read moreunprofessional experience at a Verizon store. I tried multiple times to explain what I needed help with and she refused to fully hear me out and address the specific concerns I came into the store for. When I was clearly upset and tried to explain to her what about her approach was wrong she doubled down on the attitude and never once apologized. Not to mention when we asked to speak to the manager we had 5 grown men swarm around us to hear the "drama" and they were very loudly talking negatively about my "attitude". I will never shop at this store again.

Amazing quality! Tobin took care of my car after another…read moreplace had botched the radio installment and kid you not CLEANED it up and fixed it! I can't even tell the other place drilled into it he did such a great job, he even went out of his way to look for parts for my car. These guys know what they're doing and they're fantastic at it! Thank you so much Tobin!

From the owner: Sales and installation of electronics for Car, Home, Marine, and Powersports. We offer many major…read morebands of equipment, services include Remote Starts, Apple Car Play , Android Auto, Backup Cameras, Dash Cameras, Cruise Control, Led Lighting, Stereo Systems, Home Theater, Outdoor Audio, TV sales and Install, installation, truck accessories and more. We specialize in custom work, if you do not see something here you need, just ask! Check out the web site www.serepublic.net

FIVE STARS on customer satisfaction, product and pricing!!! Creative Audio was by far the BEST…read morecompany that we worked with while building our house and we worked with numerous different companies/trades. From Sales to Installers at Creative they are experts, customer oriented, competitively priced and perfectionist. Prior to deciding to go with Creative we met with a few companies to mount our TVs, setup surround sound and boost WiFi signals. We chose Creative because we felt that Corey didn't oversell and he knew the low voltage wiring/products more than anyone else that crossed our path. Corey and his team did not disappoint! They instinctively worked directly with our builder which helped us immensely and took a lot of stress off us too. Their expertise and truly caring mentality helped avoid a few disasters before they happened...they found wiring that our electricians missed during the rough-in, found solutions to our last minute "asks" during install by making a trip to Lowe's for brackets and they even helped the cable company when they came out to hookup the cable. These are things they didn't have to do or bring up and doubtful any other company would have. We are very thankful for everyone at Creative for helping us through the entire build and making sure the setup turned out perfect. The 3 TV's and soundbars are mounted perfectly on the stone/walls, the theater setup is amazing and we have zero low/dead internet spots. After the build, we used Creative again to mount a very large chalkboard and again to install a car speaker. Again, beyond happy with their work and competitive pricing!

Ordered car stereo, took way too long to deliver, they sent the WRONG stereo, had to deal with the…read morereturn process. Still waiting for refund. Never again!!!!