I just got my computer back yesterday. It flies again and without the very annoying and possibly…read morefatal liquid radiator issue. Very reasonable price for parts and labor, very friendly and helpful and obviously very skillful and knowledgeable. I'll definitely return for ANY computer problems in the future.

I rarely take my PCs to pc shops. I found out what I needed was going to cost me more than I can…read moreafford right now and let them know that I'll have to cancel the request of rebuilding it. They packed my stuff up and waived the bench fee and let me know they also ran tests for all my equipment I brought in and told Me what worked and didn't work. The only regret I have is not having the funds to get my pc done through them. In a line of work where people are often dishonest I'm touched by how kind and straightforward they were. If you don't know anything about PCs or how to work on them take it to these guys they'll take care of you.

Over the years, I have bought new and used computers from Computer Innovations. I have been pleased…read morewith every purchase. Their prices are better than reasonable and the in-house computers they build are, in my opinion, superior to the mass-market machines sold at the big-box retailers. When I had a software conflict on my year-old machine built at Computer Innovations occurring after installing a dozen or more software programs I installed from the Web, and it was beyond my ability to straighten out, I took my computer in and had it back the next day. The price was very reasonable. Computer Innovations has real technicians that know their stuff. They are glad to answer questions and when assisting with choosing a computer they do not try to upsell just to grab a bigger sale. My current in-house-built computer was recommended to suit my needs and was around $200 less than the one I was considering. Asking about my wants, needs and how I use a computer, I was directed to the less costly device that has been more than adequate for my needs. I wholeheartedly recommend Computer Innovations and this firm will be my place-to-go for my computer needs.

I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I bought an Iphone today, helped by Eric and he did everything. Called apple and got us a account…read moreand the phone was working

Wireless sells rep is very rude. Was rudly told off after I asked for help with sim…read moreunlocking/provisioning. Why they couldn't help with that other than they didn't want to work today is beyond me. Please address this!! They are super rude.

They are CHEAP. I call them whenever I need a part just to see if they have it. If they don't have…read moreit then I order what I need online. They have fixed two of the computers at my office -- and fast -- just a day or two. Friendly too. I hope they stay in business!

I think I got ripped off. Hear me out first. I took my computer in to have two things checked out,…read morethe hinge and the battery because I'm having to leave my laptop plugged in for use. The employee that assisted me said he'll fix the hinge and give me a call back later that day about the battery situation. A whole week went by and no phone call, so I called them back. I explained my situation to the employee and he said he was completely oblivion about the situation/information of my laptop, so he said he'll look into it and call me back. He called be back and said the hinge is fixed but the battery will have to be ordered. A couple of days went by and I called. The employee first said its not the battery that's the problem, it's the motherboard.....SAY WHAT!!!! I told him I'll keep managing my laptop, when can I come to pick it up? He said I can come later today, we close at 6. So I went to pick it up and he told me that the battery was the problem and that he replaced it. So I asked him that I won't have to keep it plugged in to stay on? He said yes. I paid and left. As soon as I got home, I turned the computer on and it started to flicker, as if it's about to die but the battery is fully charged. It has been 16 days since my laptop got "fixed" and I still have to leave it plugged in to use it. I'm not sure what he "fixed" but I think I got ripped off!

Amazing Customer Service Kaleb was honest, informative, and…read morespot on in diagnosing and fixing the problem I was up at their location over a year ago and had the same great customer service. Ty guys.

this place is amazing! Sam took care of my problem, kind, helpful, smart and before I knew it, all…read morewas fixed!! thank you and I definitely will refer you all! My apple iphone is back to normal! thank you again!!

Terrible customer service. This company runs the internet service at my apartment complex. It is…read moreoften times down, and when it is actually up and running it is painfully slow. I was having issues connecting some of my devices to the internet which seems to have been caused by the way Premium Computers had setup the internet. When I approached them about my difficulty in connecting my devices, they refused to fix the issue and told me to simply get my own internet. This company clearly doesn't care about its customers. Steer clear of this one!

Went in to pay off a laptop on layaway and was told originally that I had 6 months to pay off. The…read morelaptop was not there due to a previous employee doing the layaways wrong. Donald helped me out after we saw what was going on and ordered me a new laptop that was the same one I had wanted for the same price as the used one and thew in some extra stuff for the inconvenience. Over all still very happy with the store despite of the mistake that was made but, they did an excellent job of handling the situation hassle free.

Horrible service and horrible advice. I believe they are more interested with selling overpriced…read morehardware to poor people than actually giving decent IT service.

Great job. We were in a pinch with an iPad that wouldn't charge and a lot of content we needed…read moreextracted. The technician got our iPad charging and was super fast and friendly. He got us in immediately to perform the service requested and it was a great value.

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !