PROS - Price -…read moreFriendly customer service agents CONS - Extremely unreliable service - Never received the speeds I paid for. (my devices were more than capable of receiving these speeds) - Had to call tech support on an almost weekly basis to try to resolve recurring issues. CONCLUSION - If money is an issue, they are good in that market, but if it's not, perhaps look at a provider like AT&T who I also have had service through & while they are WAAAY more expensive, they were reliable.

Service down now for almost a day, they can't get a tech out here for 2 days, no tv, or internet…read morefor 3 days so any bets on whether they will bill me completely? Or will I get the magical let me check with my boss? So not ever going to recommend them for anything we get!

They are misleading bordering on deceptive. They contacted our company claiming to be AT&T, but…read morethey are not. At no time did they identify themselves as ProTel System employees. They did have access to our AT&T records so they do appear to be authorized resellers of AT&T products, but that is not how to do business in my opinion. I am giving them 2 stars because they were polite and responsive.

From the owner: We offer a "one-stop" communications shopping experience for our customers. Such as... Premise…read morebased digital telephone systems, Cloud based IP systems, and hybrid digital/IP systems. We can assist with your local, long distance and IP (SIP trunk) dialtone needs, as well as computer network installation, Off-site data backup service via our Rock Solid product, Security and Access Control systems, structured cabling systems and so much more! In a nutshell...ProTel has been a trusted and experienced source business communications solutions and we'll be here to serve you for the next 30 years as well.

We recently found out we were able to switch from our overprice Internet provider to T-Mobile. Our…read morebill went from $178 to 50. Our neighbor recently switched and another quickly followed suit. We are the third person on our street to recently switched to T-Mobile and we are all over joyed with the speed and the low cost. Even after we hit our The speed doesn't seem to slow down like we were afraid of. The ease at T-Mobile was unmatched. The store employee quickly gave us our router and the instructions were super easy for us to do ourselves. One of our neighbors admittedly is not the most technologically savvy person on the planet but they were even able to plug in play and get going in a jiffy. We've had the service for over a month and not only was the in-store purchase fantastic but we have been enjoying the speed and ease of the system. Thank you T-Mobile!

My landlord abruptly took away our free internet in the middle of the day while I was working from…read morehome. Called T-mobile to see if they could get me set up same day with internet. They had me back up and running the same day. Excellent customer service and timely response to what I was needing. Thank you Megan for your help!

Horrible business. Dishonest and incompetent. I haven't even received my third bill yet and I…read morehave been lied to and have had to jump through hoops to get a damn bill. The Lie: They tell you that if you buy your own modem and return the modem they rented to you, you will save $10 on your bill (there is a $10 equipment fee on your bill if you use their modem). I spent $170 on a new modem thinking it would pay for itself after a while. These jack-offs take the 10$ fee off your bill and then jack up your price $10, claiming that you no longer qualify for the savings under the original agreement. lying bastards! The hoops: They don't send you a bill. If you don't call them, you will start racking up charges. When you call them, you have to authenticate with a PIN number. Guess where the PIN number is. Yep...on the freaking bill! retards! Hate this company already

New customer First install is not hook up right, then it…read moretook 3 phones calls and 3 HRS later not to get anyone to answer the phone. when they did there computer went down and told me to call back! really after 1.9 mins!!! No customer service at all on line or by phone !!!

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!