I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

I brought my brand new Lenovo laptop here for a screen repair after mine got damaged…read more The employees were really helpful and nice. I felt like they were upfront about the current turn around times and made sure I had a realistic idea of when it would be ready. They have a system that texts you updates which was really cool and helpful. The estimated price I was given when I dropped it off and the price I was quoted were the same once they looked at it, which I really appreciated. They ended up having it ready before their expected timeframe I was given when I dropped it off, and I really appreciated that. Their price was $300-$400 less than the major store nearby that I brought it to before coming here. Overall, I'd absolutely recommend coming here. Their pricing is reasonable and their employees are great.

Not a good place to go rent a center has been trying to fix a laptop for years now and it never…read morefixed the right way stay away

Never been there before but reached out via the projects in this app. and they were very prompt to…read moreanswer and even suggested a place that could help with our suggestion.

Resolved my company's IT issues so fast, it was like the problem didn't even exist in the first…read moreplace! They have their own VoIP system without a 3rd party and I've never been more happy with a Network management Service.

Great diagnostic service and communication while my iPods were being repaired…read more They told me how long it would take and were spot on.

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !

I went into Acis yesterday for assistance in removing some emails since it was overloaded and…read moreunable to send them out. I admit, I don't delete them in a timely manner. Cory and Donnie worked on my laptop trying to solve another issue that kept popping up. They researched why it was happening and worked to remove it. I appreciate them spending the time to solve the issue.

As someone who is a senior, I greatly appreciated working with David at ACIS. Never once did he…read moretalk down to me (as opposed to the "Geek Squad" and he was able to do quick diagnostics and transfer my hard drive into a new computer in less than 24 hours! I highly recommend their services!

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!

Absolutely EVERYTHING! My elderly father-in-law has been a client for many years. I finally had to…read morewonderful opportunity to meet the crew responsible for expert computer care & advice. They have been outstandingly patient with my 87 year old father-in-law and deeply appreciate the diligence, expertise and caring customer service.

From the owner: Specializing in: - Used Computers…read more- Computer Network Design & Systems - Computer & Equipment Dealers - Television & Radio-Service & Repair - Computer Software & Services - Computers & Computer Equipment-Service & Repair - Consumer Electronics - Computer System Designers & Consultants - Television & Radio Stores

It was great working with Nate, he guided us through the process of fixing our computer! Id…read morerecommend all my family and friends to 417 Repair!!

From the owner: Let us help you with all of your computer needs! Located in Springfield, Missouri, and we come…read moredirectly to you! We provide full-service support and repairs for businesses and home users both with on-site service calls, in shop repairs and remote login assistance. We remove viruses/spyware/adware/malware, install software and hardware, upgrade hardware, recover data, repair PCs and Macs, build custom computers, assist with email and program issues and train how to use all sorts of technology. As a small, local company ourselves, we understand the importance of a quick turn around and affordable price to get you back to working and save you money.

Gavin and Conrad were amazing! They helped us with an exchange - it was quick, easy, and they were…read morefriendly and helpful! Thanks, guys!

Found myself in a bind, needing an emergency replacement Oura charger. When I called the Branson…read moreBest Buy, they didn't have it, BUT she didn't just pass me off to someone else. She located it at a nearby store & hooked me up seamlessly so all I had to do was show up. Great customer service. Thank you