I bought an Iphone today, helped by Eric and he did everything. Called apple and got us a account…read moreand the phone was working

Wireless sells rep is very rude. Was rudly told off after I asked for help with sim…read moreunlocking/provisioning. Why they couldn't help with that other than they didn't want to work today is beyond me. Please address this!! They are super rude.

Over the years, I have bought new and used computers from Computer Innovations. I have been pleased…read morewith every purchase. Their prices are better than reasonable and the in-house computers they build are, in my opinion, superior to the mass-market machines sold at the big-box retailers. When I had a software conflict on my year-old machine built at Computer Innovations occurring after installing a dozen or more software programs I installed from the Web, and it was beyond my ability to straighten out, I took my computer in and had it back the next day. The price was very reasonable. Computer Innovations has real technicians that know their stuff. They are glad to answer questions and when assisting with choosing a computer they do not try to upsell just to grab a bigger sale. My current in-house-built computer was recommended to suit my needs and was around $200 less than the one I was considering. Asking about my wants, needs and how I use a computer, I was directed to the less costly device that has been more than adequate for my needs. I wholeheartedly recommend Computer Innovations and this firm will be my place-to-go for my computer needs.

I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

Amazing Customer Service Kaleb was honest, informative, and…read morespot on in diagnosing and fixing the problem I was up at their location over a year ago and had the same great customer service. Ty guys.

this place is amazing! Sam took care of my problem, kind, helpful, smart and before I knew it, all…read morewas fixed!! thank you and I definitely will refer you all! My apple iphone is back to normal! thank you again!!

They are CHEAP. I call them whenever I need a part just to see if they have it. If they don't have…read moreit then I order what I need online. They have fixed two of the computers at my office -- and fast -- just a day or two. Friendly too. I hope they stay in business!

I think I got ripped off. Hear me out first. I took my computer in to have two things checked out,…read morethe hinge and the battery because I'm having to leave my laptop plugged in for use. The employee that assisted me said he'll fix the hinge and give me a call back later that day about the battery situation. A whole week went by and no phone call, so I called them back. I explained my situation to the employee and he said he was completely oblivion about the situation/information of my laptop, so he said he'll look into it and call me back. He called be back and said the hinge is fixed but the battery will have to be ordered. A couple of days went by and I called. The employee first said its not the battery that's the problem, it's the motherboard.....SAY WHAT!!!! I told him I'll keep managing my laptop, when can I come to pick it up? He said I can come later today, we close at 6. So I went to pick it up and he told me that the battery was the problem and that he replaced it. So I asked him that I won't have to keep it plugged in to stay on? He said yes. I paid and left. As soon as I got home, I turned the computer on and it started to flicker, as if it's about to die but the battery is fully charged. It has been 16 days since my laptop got "fixed" and I still have to leave it plugged in to use it. I'm not sure what he "fixed" but I think I got ripped off!

Great place, great service! Had an emergency where my phone had gotten broken , I thought beyond…read morerepair it was in pieces. Was just thinking I needed to get my data switched from one phone to another if even possible.! Instead I left with my phone completely repaired! Phone Genie! Amazing ! I definitely recommend, fast service, friendly, and very fair pricing !

They want to charge way to much money. He told me $80 to download windows 11 on my gaming PC which…read moreonly takes like 15-20 min so I thought that was super steep, but whatever. I get there and he try's to charge me $160. I said you said $80? he goes I've never charged that for windows I don't know why I said that. I'm like idk either, but you sure did. Then he tells me that my cable management was terrible and they can redo it, but it'll probably take them at least 2 hours. I said go ahead I spent a lot of money on this pc I would like to take care of it. I show up to pick up my pc and he try's to charge me $250. I said holy crap, why? he said it took them almost 3 hours. I said, your guy told me it took him a little over an hour. I negotiated and paid $200 for windows and cable management, but they tried to lie twice about their pricing and what really happened. I get home and realize some of my components aren't working. Figured it out, he didn't even plug in the right cables to the motherboard. I was furious and wanted to call them for a refund, but just thought I'd leave a bad review. Don't go there, they are lazy people and don't give a crap how long it takes to get your product back to you. lazy and a bunch of liars. they also just open and close the store whenever they want so you never know if they are actually open. Honestly the whole thing was a joke. Go to PC Pros in Springfield, they are legit! They also actually know what they're talking about.

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!

I brought my brand new Lenovo laptop here for a screen repair after mine got damaged…read more The employees were really helpful and nice. I felt like they were upfront about the current turn around times and made sure I had a realistic idea of when it would be ready. They have a system that texts you updates which was really cool and helpful. The estimated price I was given when I dropped it off and the price I was quoted were the same once they looked at it, which I really appreciated. They ended up having it ready before their expected timeframe I was given when I dropped it off, and I really appreciated that. Their price was $300-$400 less than the major store nearby that I brought it to before coming here. Overall, I'd absolutely recommend coming here. Their pricing is reasonable and their employees are great.

Not a good place to go rent a center has been trying to fix a laptop for years now and it never…read morefixed the right way stay away