this place is amazing! Sam took care of my problem, kind, helpful, smart and before I knew it, all…read morewas fixed!! thank you and I definitely will refer you all! My apple iphone is back to normal! thank you again!!

highly recommend not using this place. Verizon sent me there for apple care warranty work,…read moregentleman who looked at my phone broke my screen upon doing that (they did pay to have it fixed) but after having the initial work done they did not deactivate my old phone components which lead to me spending my weekend fighting to get my phone unlocked so i could use it.

This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

I would highly recommend MO Macs. They are very knowledgeable. I trust them to provide excellent…read moreservice.

We could not be more thankful for Nicholas at Mo Macs! It feels rare these days to find people with…read morethis type of work ethic, integrity, and care for the customers' best interest-over their own wallet. Nicholas with Mo Macs is exactly this type of person, and business owner! My husband and I were referred to him last year to work on both of our MacBook Pros (2011 and 2015 models.) We were doubtful that our 2011 could be cleared up and regularly used- he did it! (And it's still running great, as my husband's everyday laptop.) I've recently returned to have the battery replaced in my 2015 Pro. After looking into it, Nicholas was concerned that it might cause further damage and suggested he not go through with the repair-in case it caused issues for me in the long run. Even though he spent his valuable time/labor ordering the battery, taking it apart, sending me pictures, and explaining potential issues-when I picked it up, he refused payment! His trustworthiness, knowledge and integrity is truly TOP NOTCH. We will continue to refer him to anyone we know! Thank you, Mo Macs!!

I just got my computer back yesterday. It flies again and without the very annoying and possibly…read morefatal liquid radiator issue. Very reasonable price for parts and labor, very friendly and helpful and obviously very skillful and knowledgeable. I'll definitely return for ANY computer problems in the future.

I rarely take my PCs to pc shops. I found out what I needed was going to cost me more than I can…read moreafford right now and let them know that I'll have to cancel the request of rebuilding it. They packed my stuff up and waived the bench fee and let me know they also ran tests for all my equipment I brought in and told Me what worked and didn't work. The only regret I have is not having the funds to get my pc done through them. In a line of work where people are often dishonest I'm touched by how kind and straightforward they were. If you don't know anything about PCs or how to work on them take it to these guys they'll take care of you.

Had a terrible experience today. Went to pick up screen I had repaired. They had it over a week and…read morewas supposed to notify me when done. I had to call them to see if it was done, which it was so I went in to get it today and waited at the service desk as instructed. Needless to say others were helped ahead of me after getting there after me. Called and talked to the LADY owner and she was rude and hateful so I ended up having my daughter pick up my item. That is truly bad business practices and I will no longer support them. I hope the LADY owner is happy for losing a valued customer.

I recently had Consumers repair 11 screens from my homes windows. The work was completed in two…read moredays. The other hardware stores told me it would take 3 weeks to get to my screens. The screen material used was a higher quality material than I currently had. And the price was $3 less expensive per screen than other competitors. The staff are friendly and helpful. It's not a big box store. They do not have ten variations of everything you need. But so far, they have always had what I needed.

Awesome Place To Go To. Friendly Staff And I Highly Recommend Them, Satisfied with their service…read more Keep up the good work guys

First time customer here and an absolutely perfect transaction and service. Top notch! Best pawn…read moreshop in Springfield hands down. Thank you!