Well, perhaps Dr. Jekyll will show soon. Must state this is a business prone to complaints. I…read morecalled Jim's regarding a almost new Yamaha amp repair. Jim? found very personable. Mentioned I'm wheelchair bound now. Before I could speak he offered to meet me at my vehicle and he'd take it in. BTW..these amps have a bit of unbalanced weight on them. I feel I have an amigo in case I got a rare Yamaha bad apple. If it happens again I will demand a new one from Yamaha. Nice to have his shop doing the work. Jim doesn't want a return, Yamaha doesn't want a return, nor do I. BTW Yamaha doesn't hand out warranty service contracts on a whim. Somebody there has some serious talento. Feel it's a shame more folks with good experiences don't post. Do you know how great it is having a service like this in Springfield? BTW.....sent a Teac Cassette Deck in for a factory re-do oil/belts in California. 80 bucks to ship one way. 289.00 for service..... Unit failed within 3 weeks....Garage door guys two hours charge 30 minutes there and millage....sounds like Jim's cheap. One last thing, been in good to great audio for 50 years. You pay for what you get, and it aint cheap to have great sound. Unless an audiophile relative passes on.

I have been trying to get my stereo back from this place for over two months. I went there during…read morebusiness hours and the place was locked up tight. No message on the door. Have called several times and it goes nowhere. Emailed them as well. Anyone know what is going on or how to contact them?

There's a reason that Herb has such long white lines. He has a great reputation, large knowledge…read morebase, wonderful skills and a good personality. He was able to fix our TV and our washer on different occasions.

Our 55 inch tv went out and I took it to them. Our TV was fixed within 4 days. Price wasn't bad…read moreeither. Will definitely use them again if needed. Thank you all

05/09/2025 This was my first time working the SCS Home…read moreEntertainment, I had a great experience working with Tahg Ladewig. He arrived promptly for our appointment and quickly diagnosed the issue with our faulty entertainment system. Tahg explained the problem clearly and provided a detailed estimate for the repair. He completed the work efficiently and left the workspace clean and tidy. I appreciated his professionalism and expertise throughout the process. I would hire SCS Entertainment again for any future needs. Due to the current age of our entertainment system, I will be replacing our system in the near future and will now only purchase from SCS Home Entertainment.

Love these people excellent Customer Service is their way of doing things. We wouldn't work with…read moreany other company. They are always there to help and do the best job. Staff are incomparable!

They want to charge way to much money. He told me $80 to download windows 11 on my gaming PC which…read moreonly takes like 15-20 min so I thought that was super steep, but whatever. I get there and he try's to charge me $160. I said you said $80? he goes I've never charged that for windows I don't know why I said that. I'm like idk either, but you sure did. Then he tells me that my cable management was terrible and they can redo it, but it'll probably take them at least 2 hours. I said go ahead I spent a lot of money on this pc I would like to take care of it. I show up to pick up my pc and he try's to charge me $250. I said holy crap, why? he said it took them almost 3 hours. I said, your guy told me it took him a little over an hour. I negotiated and paid $200 for windows and cable management, but they tried to lie twice about their pricing and what really happened. I get home and realize some of my components aren't working. Figured it out, he didn't even plug in the right cables to the motherboard. I was furious and wanted to call them for a refund, but just thought I'd leave a bad review. Don't go there, they are lazy people and don't give a crap how long it takes to get your product back to you. lazy and a bunch of liars. they also just open and close the store whenever they want so you never know if they are actually open. Honestly the whole thing was a joke. Go to PC Pros in Springfield, they are legit! They also actually know what they're talking about.

Paid $150 for upgrade to Windows 10 pro, got home and realized it wasn't pro. On the receipt and…read morethe sticker they put on the charger it says "WINDOWS 10 PRO." How does that make sense? Went back to the store for refund. They said they weren't able to install pro, but charged me $150 to reinstall Windows home. As far as I see it I got scammed. They wouldn't issue a refund. Complete scam artists. Complete lack of courtesy, even insulted my career. Zero stars.

Good place if you need older electronics from the early 2000's to the 2010's not really anything…read moremodern but there's some good stuff to find. Has some older PCs available for somewhat of a good price. But there's are some hidden gems. The only bad thing is that they don't sell used phones that can be used for parts. Other than that the selection of items was very good even older electronics and legacy items.

We were seated quickly on a Friday night. Service was fast and friendly. Food was very good.read more

I just got my computer back yesterday. It flies again and without the very annoying and possibly…read morefatal liquid radiator issue. Very reasonable price for parts and labor, very friendly and helpful and obviously very skillful and knowledgeable. I'll definitely return for ANY computer problems in the future.

I rarely take my PCs to pc shops. I found out what I needed was going to cost me more than I can…read moreafford right now and let them know that I'll have to cancel the request of rebuilding it. They packed my stuff up and waived the bench fee and let me know they also ran tests for all my equipment I brought in and told Me what worked and didn't work. The only regret I have is not having the funds to get my pc done through them. In a line of work where people are often dishonest I'm touched by how kind and straightforward they were. If you don't know anything about PCs or how to work on them take it to these guys they'll take care of you.