I visited this UPS store countless times when it was my default drop off spot for Amazon returns…read more It's been about a year since Whole Foods has been designated as my default drop off, but I had the opportunity to drop off my return here since it was heavy. I asked Amazon customer service if UPS could be my drop off to complete this return transaction. Past experience here can be summarized as long lines moving very slowly but more importantly, nasty/impatient customer service. My recent visit was no exception. For one thing, the person behind the counter wouldn't affix the label to the box for whatever reason. Okay so I attached it. No big deal however the other employee behind the counter did so for his customers. Another thing which seemed to bother him was the taping of my box. He said it wasn't taped properly which meant I had to buy a roll of tape (for $8) or pay $1.64 for him to add more tape. Obviously I chose the latter. The problem with this UPS is the overall attitude of some of the staff, same familiar faces. I'm actually glad I go to Whole Foods for Amazon drop offs. This UPS, thanks to mainly two employees, is a headache to do any business. One star due to it being convenient on Court Street.

I had an uncomfortable interaction with one employee who spoke to me in a very demanding tone about…read morehow the QR code needed to be scanned for an Amazon drop‑off. I've never had these issues with any of the other employees here or at other UPS Stores. The way he addressed me felt unnecessarily condescending and rude. I hope management addresses this, because customers deserve basic courtesy.

These guys are the best. Super quick and efficient. Always friendly. Grateful to have them in the…read moreneighborhood- literally don't know what we'd do without them!

I need to send a letter internationally to Switzerland. I first went to USPS and it was incredible…read morehow complicated their process was and also unclear what would happen to my letter. It also included a $30 fee that the receiver of my letter was going to have to pay. Since the receiver was a business I decided to find another way to send. That's when I discovered cobble mail. I went there and they made it super easy to send the letter. They were very knowledgeable about the delivery process. Not only that but they were efficient and friendly. I'd definitely go back again and recommend for others.

I'm sorry and surprised to see serious bad experiences here in other reviews. I've made maybe 3…read morevisits for small international and domestic shipments and so far have only good experiences to report. Smart, kind, helpful service.

I don't normally write reviews, especially negative ones about small businesses, but the service…read morehere was so terrible I feel like I have to say something. Very long story short, we dropped off a package here and without telling us, they used a service (SpeedX) we never heard of to ship it. . The package was never delivered (or returned) and Outside the Box basically shrugged their shoulders at the situation. I called about five times looking for an update and each time basically got blown off with an attitude. Do yourself a favor and go somewhere else.

This is a relatively convenient Post Office location since it's in close proximity of my workplace…read more However, I've had an appointment for a passport card here sometime ago and it was abruptly canceled for no legitimate reason. Usually when I come here, there's never a line which I appreciate. The employees at the window are attentive and professional. This post office is a necessity for the company so I doubt this location is going anywhere anytime soon.

They have a self service kiosk! That's all I need!…read more More characters to fill the 85 requirement.

Bad service. As others have noted, there is generally only one person helping customers despite…read morethe presence of at least one other employee in the store. Leads to long lines, and the employees' demeanor vacillates between total disinterested and mildly obnoxious.

Terrible service. Lines out the door, two employees go on break. Fax is broken, no sign up, they…read moredon't care that you waited on line. The location needs to get it together.

A busy UPS store, much needed in the neighborhood. Very pleasant people. A good place to drop off…read moreyour UPS packages.

If I could give less than one star I would. I have been going to this location for at least 3-4…read moreyears and never, I say never have I experienced what I experienced today. I was literally thrown out of the store and refused service by the employee, who may I add has been giving me grief for some time now but appears to be the only employee every time I go to the store and lord knows I've tried to change the times I go for the sake of avoiding him. I have made a formal complaint to UPS about this location in hopes they can help the locations out and possibly get the employee formal Customer Services training. If I did not respect myself, I would have called the police because of what transpired today, but I have faith in UPS Corporation that they will help to rectify the existing problems with the rude employees and blatant disrespect being given to the consumers. To be thrown out, refused service and be told that I can only patronize the 5th Avenue location moving forward is crazy and unacceptable. I've read recent reviews about a rude employee and I'm certain, absolutely certain its the same one. There have been really great employees i the past but the quality has definitely dwindled and is at it's all time lowest! So sad, that this is my experience and I was made to feel as low as i was made to feel. No one should get away with that!

I absolutely love this store, no complaints. I came here today with a lot of questions, it's two…read moredays after Christmas, and this place is packed with customers. There was only one young lady working the register and when I tell you, she was working, she moved that line quickly. She advised me which box to use to gain the most safety for my parcel, put the box together, and remained professional. She worked the room. I commuted from Bedford Stuyvesant to this retail location and passed about three local competitive parcel places on my way here. Why? I know here I receive intentional customer service. Packages I mailed from here arrived at their destination.....safely, timely, and undamaged. Prices are reasonable. That's all I need. Great location Downtown Brooklyn.

VERY disappointed in UPS. Sent a perishable item to Florida three days ago and was GUARANTEED…read moredelivery today. Now they are saying that it is delayed one business day and since Monday is a holiday, it will not arrive until Tuesday! That is one week later and it is not refrigerated so, even though it is marked perishable and was packed with ice packs, it may not be good. I called and spoke with Israel who told me to speak with the location directly. Tried calling the location but no one answered. It was close to $80 to send ($208 for overnight!) and now it will not even arrive when told it would and may have been destroyed in the process. What other carriers are nearby? Need to find another way to ship my stuff. Very disappointed. Only reason giving two stars instead of one is because the staff is always friendly :( UPDATE: Upon receiving the reply, I sent an email to the given address. The response was "Thank you for reaching out to your local The UPS Store® location. Your message is important to us and we will reply as soon as possible. If you need immediate assistance, please give us a call or visit our store. We look forward to serving you." Uh huh!!!!!! My prediction - my money is gone as is item.

I seldom go here but went recently. I doubt if I will go back. My printer was acting up so I…read morecouldn't print the label. I knew that I could email them the label and they print it. I expected to pay a price. I did not expect that price to be $3.50 per page. Luckily, the setting was set to print on both sides minimizing the paper. I have gone to other UPS stores and paid for my label to be printed. I have NEVER, EVER been charged the high price that I was charged here. The most I've paid so $1, which is a fair price. The moral of the story, if you have to go here make sure that you print your label beforehand because you might have to pay $$7 plus tax for the shipping label and packing slip if they don't print it double-sided.

Do not try to use their notary services, they will go out of their way to be unhelpful. Even if you…read morecall ahead, they will always be on lunch break and claim they cannot help on weekends.

I really wanted to support the neighborhood businesses as much as possible especially this one but…read moreI was let down twice and I have to explain it here. A couple of weeks ago, I went to the Myrtle location and seeing the long line I decided to cycle over to this location to drop off a UPS package on a Thursday for an overnight. It wasn't scanned until late night (obviously missed the overnight shipment) and it arrived at its destination on Tuesday! Why??? I remember I specifically inform the attendant that its overnight and he said it will arrive tomorrow. Yeah right.. All the frozen home cook food I sent to my mum was bad when it arrived. The next time was when I arrived about 40 mins before their closing time and they were already closed... being pissed off in the heat with a mask on and after checking, again and again, their hours online & at their location... prompted me to search for other options and voila, I learned of the existence of a UPS access point locker close by. It got picked up the same day and arrived the next day. I'm not going to stand by a business just because it's local & small but its a hassle for me. I also feel sorry for other people who rely on this type of business and just get let down without much option. Good luck

Today was one of THE BEST experiences I've had here. I am a regular customer and I must say Luxury…read moreout did herself. She was kind as soon as I went in and very helpful. I am thankful for her service and just want to let the Sandbox staff know that they're so blessed to have her there. Chasity C.

Thank you for the quick response and executing by noon the next day! I will certainly have your…read moreprint shop in mind for our gateretail events in the future. The level of service and execution is much appreciated. And I would recommend your business to all! Lorrina Harris

It was a pleasure doing business with them. They made the process very easy and efficient. They…read moredelivered my copies in a very timely matter and to my expectations add a very reasonable price. Thank you very much Park Slope Copy PLUS.