I visited this UPS store countless times when it was my default drop off spot for Amazon returns…read more It's been about a year since Whole Foods has been designated as my default drop off, but I had the opportunity to drop off my return here since it was heavy. I asked Amazon customer service if UPS could be my drop off to complete this return transaction. Past experience here can be summarized as long lines moving very slowly but more importantly, nasty/impatient customer service. My recent visit was no exception. For one thing, the person behind the counter wouldn't affix the label to the box for whatever reason. Okay so I attached it. No big deal however the other employee behind the counter did so for his customers. Another thing which seemed to bother him was the taping of my box. He said it wasn't taped properly which meant I had to buy a roll of tape (for $8) or pay $1.64 for him to add more tape. Obviously I chose the latter. The problem with this UPS is the overall attitude of some of the staff, same familiar faces. I'm actually glad I go to Whole Foods for Amazon drop offs. This UPS, thanks to mainly two employees, is a headache to do any business. One star due to it being convenient on Court Street.

Started using this place for delivery and my business mail during Covid and when I started a busy…read moreand demanding job with erratic hours. It has helped me manage my package deliveries ever since--a necessity because of the high rate of delivery theft in downtown Brooklyn. Management here is friendly, thoughtful, and professional. Some staffers are better at the job than others, but overall I've been very happy with their service and attention to detail for several years.

These guys are the best. Super quick and efficient. Always friendly. Grateful to have them in the…read moreneighborhood- literally don't know what we'd do without them!

I need to send a letter internationally to Switzerland. I first went to USPS and it was incredible…read morehow complicated their process was and also unclear what would happen to my letter. It also included a $30 fee that the receiver of my letter was going to have to pay. Since the receiver was a business I decided to find another way to send. That's when I discovered cobble mail. I went there and they made it super easy to send the letter. They were very knowledgeable about the delivery process. Not only that but they were efficient and friendly. I'd definitely go back again and recommend for others.

I'm sorry and surprised to see serious bad experiences here in other reviews. I've made maybe 3…read morevisits for small international and domestic shipments and so far have only good experiences to report. Smart, kind, helpful service.

I come in once or twice a week to do USPS drop-offs. Last week, they held onto my packages for four…read moredays before sending them out, causing unnecessary delays. They never reached out to notify me of the issue, and I'm still unsure whether my packages were even sent properly. When I called to ask about it, the older man who answered the phone yelled at me and spoke in a condescending way. Extremely unprofessional and unpleasant customer service. Other reviews seem to reflect similar experiences. They also charge inconsistent and random fees -- every visit, the total seems to change for no clear reason.

This is a relatively convenient Post Office location since it's in close proximity of my workplace…read more However, I've had an appointment for a passport card here sometime ago and it was abruptly canceled for no legitimate reason. Usually when I come here, there's never a line which I appreciate. The employees at the window are attentive and professional. This post office is a necessity for the company so I doubt this location is going anywhere anytime soon.

They have a self service kiosk! That's all I need!…read more More characters to fill the 85 requirement.

Bad service. As others have noted, there is generally only one person helping customers despite…read morethe presence of at least one other employee in the store. Leads to long lines, and the employees' demeanor vacillates between total disinterested and mildly obnoxious.

Terrible service. Lines out the door, two employees go on break. Fax is broken, no sign up, they…read moredon't care that you waited on line. The location needs to get it together.

Needed to print some script pages here for a short film and they were so quick! Make sure to use…read moretheir email address: clintonhillsandbox@gmail.com It's not the cheapest but it's quick and convenient in Clinton Hill Brooklyn

I love having this n the neighborhood, makes my life so much easier. They are always so friendly…read moreand rarely a line.

There are different circumstances for every store and this one does its very best with a small…read morespace and constant flow of customers and packages. There is one person in particular who does his utmost to give great customer service so this review is for him. Thank you for your patience and thank you for your help. I don't remember your name but I think you work well under pressure and there is a LOT of pressure at that store sometimes.

A busy UPS store, much needed in the neighborhood. Very pleasant people. A good place to drop off…read moreyour UPS packages.

I seldom go here but went recently. I doubt if I will go back. My printer was acting up so I…read morecouldn't print the label. I knew that I could email them the label and they print it. I expected to pay a price. I did not expect that price to be $3.50 per page. Luckily, the setting was set to print on both sides minimizing the paper. I have gone to other UPS stores and paid for my label to be printed. I have NEVER, EVER been charged the high price that I was charged here. The most I've paid so $1, which is a fair price. The moral of the story, if you have to go here make sure that you print your label beforehand because you might have to pay $$7 plus tax for the shipping label and packing slip if they don't print it double-sided.

Do not try to use their notary services, they will go out of their way to be unhelpful. Even if you…read morecall ahead, they will always be on lunch break and claim they cannot help on weekends.

I really wanted to support the neighborhood businesses as much as possible especially this one but…read moreI was let down twice and I have to explain it here. A couple of weeks ago, I went to the Myrtle location and seeing the long line I decided to cycle over to this location to drop off a UPS package on a Thursday for an overnight. It wasn't scanned until late night (obviously missed the overnight shipment) and it arrived at its destination on Tuesday! Why??? I remember I specifically inform the attendant that its overnight and he said it will arrive tomorrow. Yeah right.. All the frozen home cook food I sent to my mum was bad when it arrived. The next time was when I arrived about 40 mins before their closing time and they were already closed... being pissed off in the heat with a mask on and after checking, again and again, their hours online & at their location... prompted me to search for other options and voila, I learned of the existence of a UPS access point locker close by. It got picked up the same day and arrived the next day. I'm not going to stand by a business just because it's local & small but its a hassle for me. I also feel sorry for other people who rely on this type of business and just get let down without much option. Good luck

Today was one of THE BEST experiences I've had here. I am a regular customer and I must say Luxury…read moreout did herself. She was kind as soon as I went in and very helpful. I am thankful for her service and just want to let the Sandbox staff know that they're so blessed to have her there. Chasity C.

Thank you for the quick response and executing by noon the next day! I will certainly have your…read moreprint shop in mind for our gateretail events in the future. The level of service and execution is much appreciated. And I would recommend your business to all! Lorrina Harris

It was a pleasure doing business with them. They made the process very easy and efficient. They…read moredelivered my copies in a very timely matter and to my expectations add a very reasonable price. Thank you very much Park Slope Copy PLUS.