This was my mail box home for 11 years when I first moved to NYC back in 1997. I moved to the burbs and gave up my box. Just moved back to the city and am now using them as my go to delivery spot for packages for our nonprofit for the homeless. It's under new management. But the staff here is still giving the same exceptional, friendly and helpful service that made me love this place. Danny, the owner, was amazing, especially seeing that we had 10 packages to pick up. They've remodeled the place too, making much easier to find what you need and take advantage of all the services they provide. So many of these mail box stores are not up to par. But 1HomeOffice is top notch and definitely a five star operation. read more

1HomeOffice - Inside - Mailbox Centers Near Me - New York, New York

I found some of the staff to be rude and condescending. Very poor customer service. This establishment should be avoided.

Good attentive staff and customer service. Nice guys all around. About $500-$600 annually for a mailbox and go here often for easy trackable shipping. read more

They crated and shipped artwork to our vacation home in the Bahamas Everything arrived in perfect condition. They were a pleasure to do business with read more

My favorite go-to for all my shipping and publishing needs. These guys are the best! I literally drop by at times, just to say hi! Super friendly and helpful local community hub! read more

Mailed is still open during COVID-19 and to my eyes, they have taken some of the best steps in the neighborhood to protect themselves and their customers. They separated the inside of the store from the doorway with a table to leave packages on, and all the employees have been wearing masks and following social distancing guidelines well. Wish more places were taking this as seriously as they are and I'm as thankful as I've ever been that we have Mailed here in Chelsea. Previous review: Mailed is a shining example of everything a small business can do right to distinguish itself. I'm in there at least once a week dropping off packages and no matter who is behind the counter I'm greeted with a smile and exceptional service. This place is a credit to the neighborhood and I hope they will always be here - the convenience of having FedEx, UPS and USPS all in one place is a game changer and the people who run it are fantastic! read more

1HomeOffice is an excellent neighborhood businesss dedicated to providing all business and personal needs including mailboxes, shipping and mailing. As a small business owner my first and only stop is 1HomeOffice for copying, printing, faxing and supplies. Whenever I enter this dog-friendly business, I am treated warmly and graciouly. 1HomeOffice recommends the best solutions to one's personal and business needs. Best of all, if your dog is thirsty, there's always a fresh bowl of water at the front door and a belly rub on the way out. I love this business!!!!! LeCee Johnson Polaris Productions read more

1HomeOffice - Mailbox Centers Near Me - New York, New York

My dad recently passed away and I had to ship some artwork across as the country. The service that Danny and Steve at Mailed (1HomeOffice) on 8th Ave was fantastic. Very respectful of the art pieces I was shipping, and the wood shipping crate they built was so strong that it would have taken a news worthy disaster to cause any damage to the contents. I do t want to throw it away... I think I need to make a little shed or dog house out of the high quality wood!! Thank you Danny and Steve for getting this done with zero surprises. read more

Friendly staff and convenient Lo ton makes this my go-to spot for fedex or ups drop off. Only problem is, you have to take a picture of your label since they don't do receipts. read more

I brought Steve at 1HomeOffice five high-definition files to turn into posters and they are terrific - clear, crisp, bold colors, and on high-quality paper. Just perfect. The process was easy. Just mailed him the files and picked them up the next day. Price was excellent, too. These guys are top-notch. read more

The folks at 1HomeOffice make you feel like you're at your own home... or maybe even better. One customer walked in and said "I know I don't have any mail, I just wanted to say hi" while I was getting my mailbox set up. If the guys weren't so nice I would've thought it was a set up! Make sure to check out the work spaces in the basement. Really glad I found this place! read more

A neighborhood institution made even better! Chelsea's Mailed Inc. is now 1HomeOffice (under new ownership) and they exemplify why we need our small businesses now more than ever. I needed to ship a difficult to pack chair to an eBay customer so I walked around the corner and asked if they could help. I was greeted by the owner Gene who personally came the next day with a hand truck to my building to help me carry/repack and ship the chair. The shop has been completely renovated - now with proper packing space downstairs. I couldn't believe how secure/well packed the chair was, and in such a compact box - saving me a bunch $$$ on the shipping itself! These guys can do everything. Pack, crate art, ship and no object is too difficult. Sculptures, furniture, you name it! Thank you 1HomeOffice! You are the perfect example of what a neighborhood place SHOULD be. read more

1HomeOffice - The BEFORE + AFTER My terrible packing on the right. Their incredible job on the left. - Mailbox Centers Near Me - New York, New York

First, in no way can the desk staff at 1HomeOffice be blamed for what happened to us here: the fault lies entirely with the owners/managers Gene Frisco and Daniel Balarezo: On Tuesday, 12/22/2021 my wife and I paid 1HomeOffice over $500.00 for a special gift for a family member to be delivered by 3-day UPS shipping to Scotland, tracked and signature required. This price included insurance on the item up to a value of $7000. Despite the owners/managers later claiming otherwise, we were NOT informed about the possibility of the package being held up for 'import fees' or 'customs dues', or of the potential delays as a result of the package contents being valued over $2500. I walked out of 1HomeOffice that morning confident that our package would be delivered safely and with no further expense or action on our part being required. The next morning I woke up to emails from UPS with several complicated forms that needed to be filled out before the delivery could proceed. I forwarded the forms to 1HomeOffice and later that morning met with Daniel Balarezo "Danny" who assured me that they would deal with the forms. At this time the possibility that further fees may be due before the delivery could be completed was introduced. I stated that had we been informed of this prior, we would not have attempted to ship the item. It was only due to very special circumstances that we decided to pay the $500 in the first place. When I returned home, I looked up the UPS tracking information and a notice had been posted to the page indicating that import fees were due: $2,044.42 I immediately notified 1HomeOffice and asked that the package be returned as we obviously couldn't pay those fees. 1HomeOffice notified me the next day once the package had been returned to them and I went to pick it up and receive the refund. . . That was when I was told that our $500 would NOT be refunded, that I had been informed from the outset of the possibility of further expense and that we were advised against insuring the package for more than $2500 by the desk staff. I was then also lied to about the package needing to be returned from the UK (it never made it further than Philadelphia according to the tracking record) and that 1HomeOffice had incurred fees for the parcel to be returned (which they didn't--I know because I spoke with a UPS agent about that exact possibility the day before). I was then escorted into the basement of 1HomeOffice to meet with "the boss", Gene Frisco, who told me that because of the way I "presented myself", I "should have known about the customs laws of the United Kingdom" and that as such, we were responsible and that our $500 would not be refunded. After several minutes of my suggesting that that was ridiculous, an offer of a return of $250 was made, which I balked at and was subsequently invited to leave. Which I was glad to do. It's not that my wife and I believe that the owners/managers of 1HomeOffice are systematically defrauding their customers; we take no joy in leaving reviews like this about small businesses. But to make us responsible financially, to blame us for what happened, and to lie about several points of fact in an attempt to justify not refunding the money which we paid in good faith is very bad form and not the way to earn a good and lasting relationship with the residents of Chelsea. Unfortunately we have no choice now but to pursue further recourse. It's a shame, because I don't think this happens a lot: I think 1HomeOffice should absorb the cost of what was clearly their mistake and that they should take the time to train their otherwise excellent staff better and not put them in the position of not being able to provide customers with the information they need to make informed decisions. Shippers beware! read more

Super friendly staff, very knowledgeable and take their time to explain everything. Did not feel rushed at all.

From shipping complicated fine art to mailing a simple post card, I always depend on 1 HomeOffice. The friendly, knowledgeable staff are so easy to work with. No lines. No fuss. Wood boxes, built to ensure that both delicate and heavy pieces arrive safely at their destination, are themselves works of art. They are my go-to people when mailing my photographs to clients. Bravo everybody at 1 HomeOffice. You are the best! read more

Fantastic customer service and value my first time. The cost of a DHL prepaid return shipment was little more than a dollar. The gentleman was kind and took care of of the package for me. He also gave me a voter registration form for free. This will likely become my local neighborhood mailing center -- look forward to the next trip. read more

I adore this print and ship center. Most recently I was helped by Danny and JC and like all of the other employees who've helped me here, they were great. Super convenient, great service, good people. I recommend 1HomeOffice to anyone in need of these services! read more

DO NOT GO HERE!!! Extremely rude and sketchy customer service! I went to drop off a package and they were going to charge me $1 just to drop off when I already had a printed label. I said ok but the guy insisted that I didn't need to drop it off there if I didn't want to pay. Like excuse me? This isn't even fee charged by the courier. I asked if they can provide me with a drop off receipt so I can track my shipping and he said no. So what exactly are u charging me for? Trust me I was ready to donate my $1 but not with the nasty attitude he gave me and the feeling I had that he would compromise my package on purpose. BEWARE!!!!!! read more

I always forget about this place, until I need to mail something and then I remember how fabulous it is, because I actually enjoy the process! Danny and his team are one of the few surviving small businesses left in Chelsea and they make sending anything, a total breeze. You can just walk in and say, I want to send this here and that there, and they will quickly find the right packaging (often for free, if it's a simple - who does that?!) and tell you the options, since they use all major carriers. All done efficiently with a smile. Simply no reason EVER to go back to the UPS store. read more

I went to this shipping facility on January 2021. I never had to send back a package through DHL before. I had ordered something from a different country (GB) and had to return it. The people at 1HomeOffice were so helpful. When I gave the counter person the package he told me that the paperwork on the package is such that the package would just sit at the store without being picked up. The return label was missing certain information. It seemed that the counter person was about to just hand the package back to me and tell me that I have to call the company and/or communicate through email with them until they send me the right shipping documents. But then the counterperson just said that he will try to do something so that I need not take the package back home and have to go through a lot of waiting and dead-end communicating with the company. So what I had to do was try and access my email through my cell phone. (The store staff had to tell me the password for the WiFi in the store) The overseas company had already sent certain attachments by email but I had not downloaded and printed the most-needed ones . After I accessed that email on my cell phone, I was to forward the document to !HomeOffice's email so that the store personnel can receive it on their computer and print it out. It took a while for me to access my email but I managed to eventually forward the company email to 1HomeOffice. The store workers printed the paper out and then the package would have the right papers so as to be picked up. I asked how much it would cost for the printing of the paper. The counter person told me that i can forget the cost of the printout. I told him that I rather pay and it could not be more than maybe three dollars. So The counter person told me it is $.150 for the printout (or that is what I now best recall of the price) and I paid it and that was that. The package was sent back to Great Britain and I eventually got my refund for the returned merchandise. I was very happy with the service at 1HomeOffice. I was glad I did not have to take the package home and figure out what to do about it myself. The staff took a good deal of time to have the package properly prepared to be picked up. read more

1Home Office--If I could give you 10 stars I would. Was in the store to fax something and it wouldn't go through but you didn't give up. Although there was a problem on the other end, I will be back to try again. Thanks for the good cheer and courteous service. read more

The people who work here are so nice. The store has been in Chelsea for as long as i can remember. They're packaging is expensive, but they've helped me out in a few binds when I've had irregular shaped packages that need to be shipped. They take the extra time to make sure you're getting what you need. I also find it great that they take packing materials here and recycle them. For example, I got a bunch of packing peanuts in a package and brought them here so that they could reuse them. read more

Love these guys! For the six years my wife and I lived in NYC, we used Mailed Inc. as our primary PMB. No matter how much mail we got, packages large or small, they can handle it. Plus, dammit they're just great people, super friendly and helpful. We moved back to LA and I actually miss them a little! My mailbox guys! (I know, I think it's a bit weird, too.) Do they have 24-hour access? No they do not, but they were close to home and open 7 days a week, so it was rarely an issue. Check 'em out! read more

I have sent extremely fragile merchandise and my packages always arrive in the same condition when they leave the store in. I will continue to come to this location anytime I need to send a package. read more

Great customer service at this neighborhood gem! This little cute store offers very flexible delivery options at affordable prices...it was recently renovated and re-branded. And pioneering anti-virus measures were taken at extreme care throughout the pandemic to assure safety and health. Highly recommended. read more

Really nice people work here. They couldn't be more helpful. I wouldn't go anywhere else.

Love this place. The guys are always so friendly and helpful. I literally walk further than I need to just to come here. Thank you!!

Looooove this shop. Always so nice and helpful. Never ridiculous fees. Know their stuff. Even recycle packing material. Just so nice to go into. read more

1HomeOffice - Mailbox Centers Near Me - New York, New York

This is a wonderful small business, a local store that is part of the fabric of the community, with many people using it for basic services like sending faxes and receiving mail. Pleasant, gracious service always. A pleasure to come in. read more

only thing I hate is the $1.25 to print black and white paper plus a usps shipping fee. had to take my business elsewhere, i'll go there at random now. overall though, the people are really nice and it is a well structured business. read more

Just the Best People... The Best service- I always depend on Mailed to make/ copies.. Send faxes; Print emails..Print return labels.. They're Always excellent- Thanks! Larry read more

Got the job done. Super nice and helpful. Glad I have these guys in the neighborhood.

Awesome service that does everything under the sun. Can't go wrong here. Notary, all mail, and very helpful staff, and hours that actually allow folks with normal work hours to do mail service. read more

i cannot imagine a more perfect place to pack & ship anything. i showed up at this place unannounced with a carload containing literally everything i own, & was greeted by the sweetest and most adorable young men i've ever encountered in my life. with uttermost kindness and a highly accommodating demeanor, they carefully packaged each item, giving extra special care to anything fragile, & made my departure from nyc (after 19 years) completely effortless & actually even enjoyable read more

Amazing!!! I've used them for years and find Paulette, Tommy and the rest of the team to be completely trustworthy and dependable. I love that it is a one-stop shop for shipping, faxing, photocopying, receiving mail, etc. I can even get lottery tickets there. Some years I have had a mailbox with them and other times have just used their services as needed, and in all cases have been extremely pleased. They always carefully pack and ship my boxes so they arrive safety and they take care of the shipments I receive so I can travel without worry. I find their rates reasonable -- especially for Chelsea -- and I LOVE not having to deal with the aggro of the post office. read more

This is a neighborhood gem. The owner is friendly and hilarious. Always try to bring my shipping needs there. A small business worthy of your patronage! read more

Extremely efficient service and friendly staff make this Chelsea business an attractive location for out-of-towners, frequent travelers, or clients who do not want to rent a traditional post office box to get a permanent mailing address. While the costs of renting a box is extremely costly (over $800 for two year agreement) the turnaround time and professionalism when dealing with your parcels and forwarding mail to another address is top notch. Tommy is a rock star when dealing with your parcels/mail and getting them forwarded to you to any place in the world. read more

These guys are my life savers. I hate mailing things, it makes me nervous. Mail Boxes Etc always helps out, and get the job done.

These guys are great !!!! I been using their services for five years !!! They are fast ,friendly , well orginized and professional !!! I left my mail with them for weeks ones and everything was in place upon my return. They always help me with all my packages and go out of their way to even help me to catch a cab when I have tons of thing to carry. I highly reccomend them to anyone !!! Very few places in the city who provide great customer service especially when it comes to mail boxe read more