Everything you need! This store feels like a mom and pop store in a small town. Service is…read moreexcellent, and the selection is better than what you might find in larger Ace stores. Plus they sell pies! I went to this store spcifically because they have a selection of wall-mount kitchen faucets, which are hard to find. Even though it's a little farther than my closest Ace store, I choose to drive to this one.

I visited this location 11/05/25 at 12:40 p.m for a brown patio chair and was met by an associate…read morewho immediately told me there was none. Then when I questioned further, she told me that she only had white, while still standing in the same place not even checking the back house inventory. I even showed her a picture and she repeated "only in white". I asked her if I could order it online and she told me to go on the app. To no know is one thing, but to be lazy and not even check for items is another. While I was getting ready to leave with no help a wonderful associate by the name of Destiny asked to see my picture. After I showed her she immediately went to go check the back and guess what she found? The brown patio chair I was looking for. She rang me with a smile on her face and asked if I needed anything else while the first associate ignored our whole interaction. The difference between the first associate and Destiny is what keeps businesses afloat or lets them sink with terrible customer service. Destiny made my experience a breeze, while the other ladies laziness and rude attitude almost made me not want to come back.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

The old Osh hardware location is now Ace hardware. If you are looking for screws, washers, E clips,…read moreor any of those type of hardware you will most likely find it here. I went to Home Depot and they had a limited amount of these items so I made a pit stop at Ace and I found what I was looking for. There are a many employees here so just ask for their assistance.

Stopped by this ACE hardware on our way to a restaurant in Pasadena. It's clean, spacious,…read morelogically organized, and just so much more inviting than your typical Lowe's or Home Depot. I get the impression the workers like working here because they are helpful and friendly and don't seem worn down. It's funny but as you go to the cashier lines, there are some unusual offerings such as sarsaparilla from Kentucky, and old fashioned hard candies. Today they didn't have my favorite, ginger, but they sure had other options!

I was pleasantly surprised to see the number of employees who greeted us and asked how they could…read morehelp. So different from our local Home Depot where you have to play hide and seek with employees who aren't interested in helping you. Great selection with employees picking up and sorting misplaced items. Good value and great service. Watch out Lowe's!

Sergio, is the worse most hostile, unfriendly, unwelcoming, unkempt, worker in the electrical…read morelighting dept and will tell you the wrong place to go just so you can get lost and waste time, happen more than once. He should not even be there if he hates people that much The management don't have a clue what he does to the customers, goes to show you the management is not very smart either.so i guess you can't blame them because, they are not qualified to be aware of these things. If they were then things would be different, this fish rots from the head, too blind to see problems, so they can't fix it.

Great service and have items you need to get the job done. Not as big as Home Depot of course but…read morefor a quick in and out trip for a job this is your place. The staff is very nice and was helpful.

Everything the workers are so nice especially jose they have everything you need for every job you…read morehave too do

Great service here as usual. HD carries a wide range of products for home maintenance. Very…read moreapproachable employees on the floor if you have questions (if you're like me, you are stopping multiple staff with questions). This is where a lot of my learning happens. I am as handy as you need to be to be a homeowner to NOT shell out lots of money on home repairs(I rather spend money on dining out :) . I have learned how to paint, patch ant openings, fixed my toilet, redone grouts, and even trimmed the trees by hanging out here. Remember you can make keys (home, AUTO ,...) here also. Key making machines are available (see pic) and it's very affordable at HD. Many sale items of good value on their end caps on a weekly basis.

Had to fix the sink drainage leak in an older house. Some parts outdated and custom. Carlos gave us…read moregreat recommendations. Woulda taken me all day to assess the situation, go to Home Depot, find all the parts, come back try, return parts, get the correct parts, try, return, again and again and again. But with Carlos' recommendations, bought all the parts needed and some extensions just in case which we didn't need. Now just need to make another trip to Home Depot. All parts plus glue and extra part came out to less than $20! Thanks for the amazing help. Saved us so much time. Great garden section, mom and sister love coming to check out the plants and seeds for some side gardening projects at home. Also, once a year they have a huge sale on soil! Such a good deal. Also, we bought a ton and didn't even have to load it in our car. The worker was sweating his butt off especially since that dude was really hot. Greatly appreciate the help. Just pulled up our car to the front and gave him a nice lil workout haha. Every first Saturday of the month they have a Kid's workshop! My niece loves coming here to build a little toy. Also gets them started using tools and learning to build things! Fun way to introduce kids to a practical skill. And they get to take home a little toy or craft they built. Self check out is super easy and quick. Just don't forget to grab your items after you put them in the bag lol someone left their shopping haul in the plastic bagging area. Again huge shoutout to Carlos R. Super helpful and friendly. Also they speak many different languages Spanish English Chinese etc! Great knowledgeable friendly staff.

Bought cam buckles straps to transport ebikes. They worked very well…read more Seems like customer service is hit and miss but fortunately, I had a good experience.

Good prices, fast service, selection was good enough for what we needed. There's plenty of parking,…read morethough the turn into the lot is a little awkward. I found their prices to be less than half of other similar tool/outdoors stuff stores. The product quality is just okay, but it's good enough if you have a quick project or for home use.

I went on the app first before I go.... Enter and search items my hubby told me to look up…read more... found them and wrote down the isle and bay#. We then drove there and found items as listed. Save us a lot of time searching in the store. If the item is not available or sold out .... the app will tell us as such! We get in and out fast without looking around.... Bothering staff to help us.... I considered that as very cool! by the way the prices are clearly listed too!

Today 3/29/26 was the second time that same employee Mike guy with the beard from Home Depot the…read moreplumbing department has helped me. I've been to many Home Depot's and it's rare to find someone with the knowledge this guy has in plumbing. The patience to answer and explain any questions. Home Depot's need at least one person like Mike in every department.

Have called here a few times before buying and they always seem to have good reliable product…read moreassortment . Defy recommended for gas lines /water pipe . Everyone is really kind and helpful too'

Extremely helpful and patient! Sometimes we don't know what we need and need more than a little…read morehelp. I would definitely return.