We had "Door Pros (Justin/Josh)" replace our old garage door about 6yrs ago. Yesterday (Sun,…read more1/25/26) we had an uneven load issue resulting in the improper tension and the two end lift cables misaligning the door so I frantically called and requested service via their online tool. Josh got back to me within a half hour asking for photos and descriptions to aid in resolution which I provided. Amazingly Josh scheduled their technician Matt for an appointment the next morning (Monday)..! Well Matt was incredibly understanding and quickly assessed the series of tasks to release the door, adjust the spring/torsion and accommodate for the slightly uneven driveway to ensure an even bottom seal. Further, Matt re-aligned the tracks, bracing, inspected and lubricated the rollers. It's still boggling to me that Matt was able to accomplish this repair in less than an hour.! I wish I could give Matt and "Door Pros" 10 stars instead of just 5. I wholeheartedly recommend "Door Pros" to everyone who not only needs a better garage door but also the years of support, service and trust you gain with great products. Thank you so much Matt! - Phil R.

Door Pros Garage Door Co…read more 2023 we purchased a very expensive wood garage door from Door Pros. Bobby was the salesmen in San Rafael. I should have ran once I met Bobby. The kind of guy that promises you the best in the world. Well when they delivered the door to install it the door was still wet from the stainer Door Pros had stain it. They swore it would be fine! Fast forward to 2026. I have had Door Pros out over 20 times to try and get the door properly working but every Tom, Dick, and Harry (smokers who smelled like a tobacco factory) they sent must have never been to garage door repair school. Joe the lead technician in the beginning told us the door needed to be taken off and sheetrock cut out so the door would run properly. The next Joe Schmoooo told us something different. So every guy that came out in 3 years had a different story. The last guy 2 months ago said it was installed wrong and he would have the owner call me next week but NEVER a call back. I even spoke with Josh the owner a few years ago and he said they would make it good. We finally said GOOD RIDDANCE to Door Pros. They aren't Pros at all. Just a company that gives a lot of talk and gives you no action. We called another company in SF and in once visit they told us Door Pros had installed the whole door wrong. Wrong springs, bend rails, etc. etc. The door after one visit works beautifully. So stay away from Door Pros. Listen to your gut. I wish I did as we wasted 3 years of our lives with that awful company. Too many photos to post but believe me I have them in a file of companies NOT TO USE.

I had a good experience interacting with this company, it was fast and efficient…read more Good work Alex!

Very prompt, very professional, very happy…read more Look no further for your garage door. "Old world service"....

A car drove into our beloved wooden garage door. Avi came out within an hour, removed the old door…read moreso we could get our car out, and then boarded it up. The new door is even more beautiful than the old one! The installers and the painter were kind, helpful, and tidy and finished in one day. Lastly, and most importantly, Avi's expertise helped make the insurance claim process practically seamless. Highly recommended!!

We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage…read moredoor company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now.

I scheduled to have this company come out today and was given a window of 10 AM to noon. At 11:45 I…read morecalled in and was told that my technician was about 15 to 20 minutes out. I called back an hour later and was told he was 30 minutes out. About 30 minutes later I received a text showing he was still 50 minutes away. It looks like the technician was coming from the East Bay so nothing "local" about this. I called and canceled because I wasted my morning waiting for them. They did not reach out at any point to let me know they were running behind. I I had to call them and it was a super disappointing experience. I had found them in one of those coupon things you get in your mail and I guess you get what you pay for. Do not recommend.

Local Garage Doors demonstrates excellence in both customer service and technical expertise, as…read moreevidenced by a recent experience with their team. When my garage door needed a tune-up, Yelp provided the recommendation to Local Garage Doors. My call was answered directly by a courteous representative--a refreshing departure from automated systems--who efficiently arranged an appointment for the very next day. They also provided the technician's name and photograph, along with timely updates regarding the scheduled visit--very professional. Upon arrival, the technician quickly assessed the garage door's condition. As expected, it needed a tune-up, and the technician quickly completed the work, restoring the door to its regular, quiet operation. Local Garage Doors delivers outstanding service marked by promptness, expertise, and genuine care for customer satisfaction. Homeowners seeking garage door repair or maintenance can confidently select Local Garage Doors and be assured attentive, professional service from start to finish.

Jesse and Michelle were super helpful and friendly in the garden department I'll be back for sure…read more Amazing customer service!

This is the best hardware store I've ever been to in my 65 years. I needed some advice on sealant…read moreand the clerk was extremely knowledgeable, helpful, pleasant and genuine. You could tell he loves his job. Cashier was ver nice. Store has a full array of quality products that are premium quality that work well. They are honest about their products and will always steer you in the right direction.

I am still in shock about how superb this experience was. My phone call got returned immediately…read more He offered to come same-day if it was urgent or next day if not and talked through what was likely happening with the garage motor. He provided me info and a more than reasonable rate on a new lift master with installation and removal of the broken piece. I did research online, and he clearly knew his stuff. He arrived on time and was super efficient and completed the replacement in less than two hours. Well done!

Incredibly responsive? Our garage door popped a spring, and my elderly dad couldn't get to his…read morescooter. They were there in under two hours, and an hour later we had two new springs. Can't ask for more than that.

Raman is one of the better people you'll meet this week, month or year!…read moreHonest, knowledgeable, and personable! I don't do many of these reviews but am compelled to make this an exception Thank you Raman!!

Garage door was never quite right and finally ripped away from the motor arm. Needed that fixed and…read morethe springs replaced. Bid was fair and the work done in less than 2 hours. Valuable service!

You come across a 5.0 review business and think "that can't be real"…read more.. But it is! Saeed was super friendly, super quick and top of that the cheapest by 30-100% margin compared to the other quotes. 10/10 would recommend.

Saeed is the man! He was quick to respond and arrived right on time. One of our garage door springs…read morebroke, and I reached out for a quote to replace both springs. He offered the best price and didn't try to upsell anything we didn't need. The entire job was completed in under an hour. I'll definitely be using Happy Garage again for any future needs. Highly recommend!

Cougar was referred to us by another tradesperson we've used and he was happy to help us with a…read moreleaking internal roof drain in our 1920's recessed flat roof that had been giving us issues since we bought our house over 35 years ago. Cougar worked with us cooperatively and after some further investigation, he came up with a new solution that necessitated working with our roofing contractor, who he worked with closely. The solution was to create a new external drain that turned out to be a great permanent fix. Cougar was very cooperative, proactive, and flexible as the project evolved. His workmanship is excellent and he and his crew worked very hard and skillfully. They coordinated scheduling with the roofing company so the work could be completed before an upcoming atmospheric river rain event. The entire job went off seamlessly. I would eagerly refer him to others and use his services again in the future!

Cougar and his team were amazing. They transformed our garage into a working office and still can…read morebe used as a parking spot. He is an excellent contractor. Also, a very nice and friendly person, easy to deal with with, super fair prices. I'm calling Wildcat Home Repair from now on. Highly recommend.

These guys ROCK.. Jeramie and the team were professional, prompt, transparent, and honest. I…read morehighly recommend them. It is hard to find that level of customer service these days..

If you have 5 weeks to wait for Keen to complete a simple garage door replacement and time to deal…read morewith 6 different technicians coming to your home then Keen is for you. I called on March 21 and requested a new garage door. On March 25 Josh Keen arrived and managed to tell me his whole life story while preparing the estimate. He did not see or ask me if I wanted a key pad. I was told that Keen had my garage door in stock at one of their neighboring businesses and that once the door was sent to Santa Rosa they would be in touch. On April 22, Derek arrived and installed the garage door but it was not the one that I had ordered and set aside for me. I ordered a garage door with windows and Keen installed one without windows. Another round of appointments were made and a worker came and dropped off the window panel for the upper part of the garage door. A few hours later another worker came and installed the panel and took the solid panel with him. He said another worker would be coming that same day with the key pad. I questioned if he had the right one and was assured he did. Of course he had 2 key pads on the truck but neither were compatible with my door!! You would think that at this point Keen Garage doors would expedite the case to simply install a key pad. But no!! They place me in the appointment queue and offer a complimentary one year membership to have my door serviced. What a joke. Who has time to set up appointments and deal with incompetent office people and workers. Finally on May 6 the key pad was installed. I wondered if this outfit had ever installed garage doors before and I also wonder how they stay in business.