We had "Door Pros (Justin/Josh)" replace our old garage door about 6yrs ago. Yesterday (Sun,…read more1/25/26) we had an uneven load issue resulting in the improper tension and the two end lift cables misaligning the door so I frantically called and requested service via their online tool. Josh got back to me within a half hour asking for photos and descriptions to aid in resolution which I provided. Amazingly Josh scheduled their technician Matt for an appointment the next morning (Monday)..! Well Matt was incredibly understanding and quickly assessed the series of tasks to release the door, adjust the spring/torsion and accommodate for the slightly uneven driveway to ensure an even bottom seal. Further, Matt re-aligned the tracks, bracing, inspected and lubricated the rollers. It's still boggling to me that Matt was able to accomplish this repair in less than an hour.! I wish I could give Matt and "Door Pros" 10 stars instead of just 5. I wholeheartedly recommend "Door Pros" to everyone who not only needs a better garage door but also the years of support, service and trust you gain with great products. Thank you so much Matt! - Phil R.

NO CUSTOMER SERVICES!! Door pros installed our garage door two years ago and the panels started…read morepeeling off from the door frame and becoming loose. I contacted the company and finally got someone to pick up the phone, the person answered asked me to send photos of the door to an email address. I sent the photos and waited, nothing happened. No email acknowledgment and no phone calls. I called back and they said that the project management team would get back to me. But nothing happened again. The same process happened again and again and this is just a technique they use for the customers to give up. DO NOT USE THEM!

We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage…read moredoor company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

Raman is one of the better people you'll meet this week, month or year!…read moreHonest, knowledgeable, and personable! I don't do many of these reviews but am compelled to make this an exception Thank you Raman!!

Garage door was never quite right and finally ripped away from the motor arm. Needed that fixed and…read morethe springs replaced. Bid was fair and the work done in less than 2 hours. Valuable service!

I had a good experience interacting with this company, it was fast and efficient…read more Good work Alex!

Very prompt, very professional, very happy…read more Look no further for your garage door. "Old world service"....

These guyz are the best! What was I waiting for?…read more I was living with this noisy garage door for 5 years. Finally I ran it off the rails when I tried to close the garage door while a ladder was in the way. I was dying inside my heart-of-hearts, worrying how much will it cost?, will they need to replace the whole door?, then I'd have to have the new door painted.... Don't worry about any of that. Call these guyz and get it done, fast, easy, AND cheap--all 3! ExtraSpace Storage told me they use these guyz exclusively. For how many garage doors ExtraSpace Storage has, you KNOW they use the best garage door repair peeps. They came out in less than 24 hours, arrived before the scheduled time, Fernando M finished the job in less than an hour--maybe less than 30 minutes!--and it was under 200 dollars. The door works better than before. Honestly. All that AND the garage door works better than before I broke it. Whether you give a thumbs up or not, I hope you found this review helpful.

I needed a technician that could come by, right away, to repair my malfunctioning garage door that…read morewas not responding when I pressed the button on the garage door opener device. The small battery used in the device was fairly new, so I knew that it was another issue. I got lucky in my search for a technician. Luis Morales arrived quickly after my call, and resolved the problem! I highly recommend him!!!

I was looking to get an emergency release kit installed in my garage. Jonathan was very responsive…read moreto my inquiries on the phone and through text. We set up an appointment and he arrived punctually. He got the job done right and quickly. He also helped me install a backup battery. Overall, Jonathan is professional and knowledgeable. Pricing was fair and he accepts check or Zelle. I would recommend Allroads Overhead Garage Doors to all my family and friends!

I called around 7 pm and Jonathan responded and came by 9:30 pm and fixed the door in 30 minutes…read more No hassle, no issues and no problems. Just good work.

A roller broke on our 16-ft garage door causing the opener to get stuck. While we managed to change…read morethe roller and reset the opener, the opener started making a loud noise, so we called Safety Garage Door. Khaled showed up within the time frame and wasted no time. Our garage door is 60 years old and the axle and rails probably are original. But Khaled didn't try to tell me that everything needed replacing. He pointed out the problem parts, such as the spring that was overwound (causing the opener to work hard to close the door). He also pointed out some indentations in the axle, remarking that it would be best to replace it but it would not be unsafe to leave it for now. The rollers were old and covered in dirty, caked-on black grease. He gave maintenance tips, dissuading from WD40, pointing out the parts needing 3-in-1oil. He also threw in labor for swapping out bearings for the axle. When the drums and cables are ready to replace, I plan on calling these guys, and will probably have them install a new axle.

Long, long overdue updated review (previous review was from a tenant that quickly wrote it after…read morebeing requested to when the job was done): Absolutely atrocious installation, and very, very unprofessional. The garage door installed was not the one that was negotiated during our call, which had a few other additions to it. The installer even FORGOT TO BRING one with a MAIL SLOT!! Unbelievable!! After realizing a garage door does indeed need a mail slot, he said "Oh, well, don't worry, this one is on the house, it's on me man!" like it was some kind of favor or nice thing to do, then expressed "I have to go all the way to Home Depot to get it, but since I'm a nice guy I'll do this for you this one time." I couldn't believe what I was hearing, he seriously thought it wasn't his fault. He then proceeded to install the most ghetto mail slot, it wasn't even straight or aligned correctly, not stainless steel, and when inserting your hand through the top part of the metal that he cut snags the top of your hand and can cut you. The metal part he cut even covers at least 1/3 of the insert hole! He also did not install the new chain that came with the garage door opener and kept saying it's not needed and is an "extra job" to do. Anything that was said that wasn't satisfactory he kept saying "it's fine, it's fine, don't worry about it" and "you don't have to care so much about it, why do you care about these things? I think it's fine and nobody can see it anyway," while there were some dents on the "new" garage door after he installed it when it was pointed out. Even when asked "if you installed it like this at your place, would you be fine with it?" He replied, "I don't really think it's a big deal." So unprofessional. He also tried to upsell me on railings and wheels, and other things I didn't need. Furthermore, when he was contacted about everything, he told my tenant "I'm not the main installer guy, the other guys that work at this company are way better and they can install them 100% correctly, but since they weren't available I had to go out and do it." I can't believe this kind logic and all these excuses, and still expected to be paid fully like nothing was wrong or weird. Very dishonest company and will try to use any excuse to half-ass their job or laziness, as well as using ways and saying things in a way to make the customer "feel bad" or "uncomfortable" to not speak up to them or mention something off. Ever since then, the garage does not properly close, having to get out and hold down the button from the inside since the sensors think there is something in the way or wrong with the rail alignment, the door is super loud, even making a really big "bang" sound each time it goes opens and closes. The garage door hasn't been able to close normally for quite a long, long time now, by garage door remote or normal wall button, often times having to manually close it by hand as well! Also reading other reviews, I was also told that there was tax and was charged for it when maintenance and service labor isn't taxable. Stay away from this company, please! The low star ratings are here for a reason!

Local Garage Doors demonstrates excellence in both customer service and technical expertise, as…read moreevidenced by a recent experience with their team. When my garage door needed a tune-up, Yelp provided the recommendation to Local Garage Doors. My call was answered directly by a courteous representative--a refreshing departure from automated systems--who efficiently arranged an appointment for the very next day. They also provided the technician's name and photograph, along with timely updates regarding the scheduled visit--very professional. Upon arrival, the technician quickly assessed the garage door's condition. As expected, it needed a tune-up, and the technician quickly completed the work, restoring the door to its regular, quiet operation. Local Garage Doors delivers outstanding service marked by promptness, expertise, and genuine care for customer satisfaction. Homeowners seeking garage door repair or maintenance can confidently select Local Garage Doors and be assured attentive, professional service from start to finish.

I scheduled to have this company come out today and was given a window of 10 AM to noon. At 11:45 I…read morecalled in and was told that my technician was about 15 to 20 minutes out. I called back an hour later and was told he was 30 minutes out. About 30 minutes later I received a text showing he was still 50 minutes away. It looks like the technician was coming from the East Bay so nothing "local" about this. I called and canceled because I wasted my morning waiting for them. They did not reach out at any point to let me know they were running behind. I I had to call them and it was a super disappointing experience. I had found them in one of those coupon things you get in your mail and I guess you get what you pay for. Do not recommend.

This morning I called Don's garage door in Petaluma to estimate a repair. I called around 9:30…read moreand before 11:00 the owner came and made the repair very quickly. He was courteous and very helpful. It was completely worth the cost. I am extremely happy with this repair. It actually worked better than it did before I accidently bumped into the door with my car. It had problems before with closing it and I lost the remote so I had to go into the garage to open and again to close it every time. Now it works very well and doesn't pause like it used to when I tried to close it.

Make sure you google Don's in Petaluma before you call the number on Yelp. The number on Yelp went…read moreto a scammer when I called it. The actual company, in Petaluma has been great. The scammer has called me multiple times (even weeks later) and was very high pressure.

Let me start by saying , A1A garage door services was the best experience that I received in the…read moreendeavor of a new house owner. Colin was precise on timing and explain to me how the whole process is gonna take place and very efficient and very professional of this job. Like I said, I have a lot of contractors that came to this house of mine for the past two years and he is by far the best service that I received. I got quotes from a dozen people and got to say it shows from his work that for the price that he charged me I fell like I under payed him. God bless him for being the kind and honest man that he is. I will definitely recommend him to anyone that needs a garage door

Colin was great, he answered any of my questions and is very professional. When it comes time to…read morereplace the module will definitely use him.