We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage door company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now. read more

I called and was offered a same day appointment which was nice, even though I had a non-urgent issue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick. read more

A car drove into our beloved wooden garage door. Avi came out within an hour, removed the old door so we could get our car out, and then boarded it up. The new door is even more beautiful than the old one! The installers and the painter were kind, helpful, and tidy and finished in one day. Lastly, and most importantly, Avi's expertise helped make the insurance claim process practically seamless. Highly recommended!! read more

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Gil's staff were very polite and got the work our garage door working in very quick time.

Mike was prompt, efficient, courteous and gave me a variety of pricing options that allowed me to pick what I felt was the best, most economical, and optimal value for replacing the springs on my garage door. Price was pretty reasonable and Mike was very thorough for what was surprisingly a 15m job. I'm hoping not to have any issues w/ the garage door, but if needed, would call Gil's Services again without hesitation. Thanks!! read more

Appreciated the prompt service provided by Gil in repairing the garage door. I contacted them and within a few hours, the repair was completed. He carefully explained the situation and provided quality service at a fair price. I especially liked the care he took in completing the project in extending beyond just replacing the spring and moving on. He checked the operation of the garage door and lubricated each of the moving parts to make sure continued operation of the garage door. I feel confident in the repair based upon the service provided. Gil personally completed the project in repairing the garage door. A++ for communication, prompt friendly service, and follow through with quality service. read more

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Fantastic business and I can't recommend them highly enough after having other "free estimates" upsell me in other areas such as electricians. Our garage door lights have been continuously going on all night due to a malfunctioning motion sensor. I called and set up a free estimate visit today. I received a message to confirm my appointment this morning and David was courteous enough to give me a call fifteen minutes before his arrival and asked where he can park. He reviewed the situation and called his supervisor who walked him through how to manually disable the motion sensors on our panels with left side buttons I never knew about (see pictures). He tested it out and told me he will call tomorrow to see if the lights went on again overnight and if the problem was resolved. David also showed me the new LED models by Liftmaster that have built in cameras and sent me a detailed quote with all the features and explained the lifetime warranty and Gil's 4 year warranty on the parts as well as the battery backup feature which is great in case of a power failure or emergency. There is a keypad panel that comes with the new models for opening the garage without the remote from the outside. Nice feature for getting into the house without a key. Will definitely ask for this new model with the LED and camera for my birthday present to make it easier to back my car up into a tight garage space and I know which company and technician I'll be using. Highly recommend both Gil's Garage and David for all your garage door needs! read more

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We needed a new garage door installed. Gil's Garage Door & Gate Service came through with a reasonable quote and also a solid foundation of what needed to be done. Avi was very helpful throughout the process, answering questions and scheduling the work. We waited about a week or so for installation and it was completed in a single morning. We're very happy with the new garage door and thank Avi and the team for their work. read more

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Great experience! Showed up within 2 hours of me calling and Avi did a great job with the repair and price was reasonable. Highly recommend

Quality Workmanship Reasonable Pricing Knowledgeable staff and great customer service! read more

Frank did an outstanding job both advising us on a garage door replacement and coming back the next day to install. We now have a whisper quiet garage door opener that will last us forever! Thanks Frank- We appreciate YOU. read more

We had been having problems with our garage door for the past couple months. We had problems closing our garage whenever we pushed the button. A different garage door company ripped us off by changing the spring, and it didn't even solve the problem. Our garage still wouldn't close properly. I contacted Gil's Services and he responded quickly. He came by and it was the sensor that was the issue and he was able to fix the problem in seconds. I felt a little embarrassed that it was just a simple thing, but Gil was extremely nice about it and was so helpful. I can't thank him enough and will definitely use his services if needed in the future. Don't hesitate to contact Gil for your garage door needs! read more

So helpful and efficient. Excellent advice and suggestions for solutions. Discussed future work and costs. Will definitely hire this company. read more

Very knowledgeable and professional. Gil's is great for installation or troubleshooting.

Great service by Avi: capable, pleasant and remarkably fast! I called initially at 5:24, they said they'd arrive 6-8 same day, updated me at 5:52 that it would be 6:15. So arrival within 45 minutes of my call (in Berkeley). read more

Amazing service. Superb quality. Helped me understand the right solution for my home, very communicative throughout the process, and I was thrilled with the final result. Would happily hire again or recommend. read more

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Avi was prompt professional and very helpful. He diagnosed and replaced our garage door springs, gave good tips for maintenance and our garage door is working great! Thank you. read more

Avi scheduled us at a convenient time for our schedule. He diagnosed the noise quickly and did not recommend a repair. Saved us $$. Appreciate the honest recommendation. It had been several years since the last garage door tune-up so we opted to have that done and tighten bolts to the beams. Thanks Avi! read more

Frank and his helper were awesome -- super fast turnaround! They quoted me on Tuesday and had the new garage door installed by Thursday. In and out in about 3 hours, very kind, respectful, and they cleaned up everything perfectly afterward. Highly recommend! read more

My garage wouldn't close with the remote despite all attempts to troubleshoot as instructed in the manual and online. Sometimes there is no substitute for a competent professional. I looked at several companies on Yelp and decided to call Gil's. The service rep was able to get me an appointment the next morning and the technician notified me by text 20 minutes before arriving as they said he would. After he arrived, we tested the door and of course, it worked fine. But eventually he was able to see it fail and he said he would evaluate the system and text me when he was ready to give me the good (or bad) news. He was very efficient and thorough. He presented me with the optional solutions and talked me through the costs. We settled on trying the easiest, least expensive solution, which was to replace the sensors. When all was said and done, my door worked and didn't cost me half a paycheck. He did advise that it may need additional work down the line, but now I know exactly who to call! read more

Avi came out same day to fix a panel on our garage door and was professional and transparent (about work involved and pricing). I would highly recommend him and Gil's Garage Door & Gate Services. read more

Prompt service and willing to wait 10 min when I was late. Had the parts in hand and knowledgeable.

Excellent work. Very hard working. Leo was an excellent worker and very personable. I highly recommend him.

The spring on our garage door broke. I called Gil's and they showed up on the next day...a Sunday. Avi showed up on time, was professional and explained what needed to be done and made the repairs right then and there. I will definitely be using Gil's again for any garage door needs! read more

These guys are great. My garage door broke around noon on a Thursday. I called them later in the day hoping they could come on Friday. They scheduled a Friday appointment, but asked if the technician could come Thursday evening if his current job finished early. It did and he did, and my door got fixed Thursday evening. Their prices are competitive and while only one pulley broke, they replaced the other one, too, so that I don't have to have them come out and fix that one later. The technician was fast, efficient, and pleasant. I would definitely use these guys again except that they do such good work I don't think I'll need them anytime soon. read more

Our garage door cable got derailed from the drum, after we manually opened the door due to a power outage. Avi came to help us the next morning and got it fixed. He called when he was 10 minutes away, was punctual and got the job done very quickly. read more

Gil installed a new garage door for us. He provided excellent, professional service in a very timely way.

Our 25 year old Genie garage door opener become dislodged and inoperable earlier this week. The garage door arm dislocated from its bracing with a very loud thud. I had previously had a great experience for a repair done in early 2024 from Gil's Garage Door & Gate Services. I immediately called Gil, who had a fellow by the name of Jacob come out to my house the same day, late in the afternoon. Jacob quickly and efficiently diagnosed the issue. He replaced my old garage door opener with a new Lift Master LED opener. He was professional, efficient and proactive in his installation process. Jacob also suggested that we replace the garage door springs I agreed and another person from Jacob's team (Emilio) arrived the next morning, installed the springs, adjusted and tuned the new garage door opener and updated the bracing for the opener. He noted that one of the garage door hinges was bent. He suggested I replace both hinges, which I quickly agreed to. He installed and tuned the hinges. The door and hardware work perfectly now and are super quiet. The pricing for the work done was fair and reasonable. I really appreciate the proactive, professional and pragmatic approach used by Jacob and his team. I would recommend Gil's Garage Door & Gate Services to anybody looking for this type of work. Thanks Gil! read more

Gil fixed an issue with the remotes used for our garage door today. He knew exactly what to do and saved me from buying a whole new system for more than $1500, which another tech swore I needed. He was quick and efficient and completely pleasant. He responded to a Sunday night request too. read more

Quick response, able to take care of the issue upon arrival, and very informative and knowledgeable

Please don't scroll up anymore if you need help or repairs on your garage door. Gil's Garage Door & Gate Services is the best place to call, trust me. I've been through quite a few garage companies for all kinds of Garage door problems. Michael, I can't thank you enough for replacing both of those Torsion Springs. What I was really impressed was the time & effort that you put in to make sure that my garage door was in perfect working condition. Thank you so much Michael. I'm going to share & recommend Gil's GarageDoor & Gate Services to my neighbors, friends & families. Thank you so much again Michael. read more

Highly recommend! My garage spring snapped in two (a very loud bang) and I was referred to Gil's Garage Door by a friend who had a fantastic experience with them. Ben was extremely knowledgable and happy to explain to me what he was doing, and promptly had my garage door back in good working order. A few months later I noticed a minor issue and Ben came back out to address it. Once again, he was friendly and communicated what was happening. Best of all, they stand by their warranty and work quality (a rarity these days) and didn't charge me a cent for the second visit. read more

Ben came and assist us. The garage door is actually fine and it's the emergency string that's de-attached. The issue is resolved and we appreciate his honesty and transparency. Great service! read more

I've previously had hit-or-miss experiences with the Yelp Project feature of requesting quotes from multiple service providers at once. The free-for-all approach usually means shooting fish in a barrel, but in this case, Gil turned out to be a great find and one I can recommend to other homeowners without hesitation. It started with the automatic garage opener I had been using for my home. The opener predated my purchase of the house by well over three decades. A couple of years ago, the door started to open just to the midway point, and I had to manually push the door the rest of the way to get it open. So much for automatic. The situation recently got worse to the point where I thought I'd get a hernia if I continued my Flintstones-era practice. So I used Yelp project and received responses from all five producers on their short list. However, it was Gil who was not only the fastest but the most conscientious. In other words, he did something unusual. He listened. Gil came by *on time* the following day and saw that a screw just needed to be tightened to address the most immediate problem. I was grateful because he did the fix for free and didn't make me feel like an idiot for not knowing to do that two years ago. He also didn't try to push me to buy a new opener, which I appreciated. At the same time, we recognized the age of my opener didn't allow me to add a battery back-up feature. As you know, during the most severe periods of the California forest fires, PG&E was cutting off the power frequently and over long periods, and I feared my car would be stuck in the garage just when I needed to escape. Given that well-founded fear plus the presence of two other garage doors with automatic openers of equal vintage, I asked him if he could install three new operators. Gil gave me an estimate within a half-hour of his visit, which I found quite reasonable, and we set up an appointment right away. Gil came by *on time* and did the job himself over the course of 4-1/2 hours, which was exactly how long he said it would take. He did a very thorough job installing the LiftMaster units, providing wall-mounted buttons, and adding garage door sensors. Now my garage doors have finally entered the 21st century. Thanks Gil. RELATED - Interested in other services I found on Yelp Project? Here's a collection of experiences I've had and reviewed: https://bit.ly/3yi2obW read more

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I requested a same-day consultation for a bent and out of track steel garage door and Michael came in a couple hours, within the schedule window. Michael offered multiple options with pros and cons and discussed their prices objectively without biasing me to a particular option. He patiently answered every questions I asked him patiently and professionally before I committed to a job. We ultimately went for the most environmental friendly option to repair the garage door as is and he did a phenomenal job. The door was snapped back into the rail, the dents were not noticeable and the whole door was carefully calibrated end to end. Other than the doing the job phenomenally, I appreciate Michael sharing how garage door mechanically worked, what his process implied, and what some tips/areas I should pay attention to in the long run. Overall, I had a very positive experience with Michael and would love to work with him again for any garage door issues in the future (and hence would recommend to anyone)! read more

Ara was great - prompt, helpful, and honest. Thank you! Super quick response, and very knowledgeable.

Our garage started making a really terrible noise. That's when we noticed that one panel was contorted inward, and that one of the hinges had shorn off on the inside. We called Gil's, and they replied right away. Our technician diagnosed the issue within about 2 minutes, and had things fixed within an hour. The door looks great, the panel is restored, the hinges are replaced, and we're no longer fearing for our lives when we hit the opener button. read more

The spring on the garage door of my inherited home broke, and I needed it repaired before doing some clean out this weekend. Out of the four businesses to respond to my quote request, Gil's Garage Door Repair was the first to come out with a reasonable quote. Upon telling me the repair would only take 20 minutes, I decided to move forward. Avi was in and out under 30 minutes from assessing the problem, installation, and testing. I would definitely recommend them for any of your garage door needs, as they are professional, friendly, and courteous. Avi made sure I tested the garage several times, to ensure everything was in working order. Thanks again for coming out and getting the job done so quickly. read more

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I called Gill's early this afternoon and they sent someone out at 3 o'clock today. Ara was so kind and helpful - even carrying out my recycling collection to the can in my driveway. He quickly assessed what was wrong and fixed all the remotes as well as programmed my new car to open the door. Then he identified why my door was making such a clunking noise and he repaired that as well and alerted me to what to look for if the spring ever breaks. I will certainly call them again if I have any trouble in the future. He did a perfect job. Thank you, Ara read more

My garage wouldn't roll up last night (Sat) when I was about to go out. I found Gil's Garage on Yelp and sent a message. Gil messaged me right back and was able to send a technician the following morning (Sun). Avi (technician) called me to give me an ETA, arrived on time and identified the problem right away. The replacement of a spring took less than an hour to replace. Avi was super friendly, honest and accommodating as far as the time frame of arrival. I would definitely recommend. Price was reasonable as well. read more