One of my garage door springs broke on a Sunday night. I called Gil's Garage Door & Gates at 6:30am…read moreon Monday morning and spoke with Tina. She was able to schedule me for a same day appointment with an estimated arrival time of 8am. Avi arrived at my home promptly at 8am and he was able to inspect my broken garage door spring. He was very professional, courteous, and knowledgeable. He provided me with the typical life span of a garage door spring and a great estimate which was fair/competitive. The repair was done within an hour and my garage was working as good as new. I would definitely recommend them to anyone in the future!

I'm so late in writing this review. Our garage door spring broke on a Friday night and in a panic I…read morelogged on to Yelp to see who was available to repair my door. Tina from Gil's garage door responded right away that she had availability on Sunday between 9 and 11. I immediately called her and booked the appointment. Avi was right on schedule. He assessed the door and confirmed that the spring was broken. He also noticed a few other problems with the door that was due to the original installation. He recommended the changes in addition to replacing the broken spring. Avi was very personable, knowledgeable and a true professional. The price was competitive and I would definitely use this company again for future garage door needs. I highly recommend.

I called for broken springs and texted pictures to Daniel. I accepted his reasonable quote so he…read morecame and finished quickly. I recommend this company.

I called OC garage door last night because the spring on our garage door was broken they show up…read moreearly in the morning and fix the door in 30 minutes really recommended this company!

Liked the quality of of work performed by Troy. Easy to work with and reliable…read more Richard Z.

My garage door crapped out, and leaving it open for days isn't really an option in my neighborhood…read more I stumbled upon Troy and Discount Garage Doors of Denver by accident (long story), but I'm so very glad I did. Troy returned my call promptly, a couple hours after that he was at my place doing a free assessment, and then the next morning he arrived with new panels and parts and fixed everything. He was fast and efficient, and the price was surprisingly reasonable. He is very clearly an expert at this, and was able to remedy a lot of the hacks that the original installer did so that it doesn't happen again. I know he doesn't have many reviews. Don't let that turn you off. Stop researching and just call Troy. You'll be glad you did.

Very happy with new garage door that was repaired this morning. Thought the sensors were off but my…read moreoriginal garage door is almost 11 yrs old , had a broken spring and could not be lifted manually and cable came off its drum. I called this AM and Roy was able to come out within the hour to troubleshoot, provide us the info on the best options to repair this. We have had the springs replaced 1x with them before but the garage door does get a lot of use. He replaced all the other original parts with a new belt, the newest model motor with new entry pad & remotes, helped to establish the new app, made sure that everything worked properly, answered all concerns and provided fair pricing. Roy was knowledgeable, efficient and professional. The door is soooo smooth and quiet now vs the cranky sounding original that was installed by the builder. I would highly recommend Precise Garage Door if you have any garage door issues.

My address was too far for an in-person visit, but the Precise team happily hopped on a Facetime…read morecall and patiently walked me through the steps I needed to take to troubleshoot my issue. I would give them 6 stars if I could.

Tev came to my home in orinda and replaced both of my broken springs…read more Good knowledge, great attitude. Highly recommended.

Tevyn, was on time, very helpful, great work. Reinforced my door with a strut, at my home in…read moreMartinez. Thank so much..

We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage…read moredoor company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

Called on Monday Morning, Preston arrived on Tuesday - on time professional, precise!! Repaired =…read morecleaned up - informative - GREAT!! Thank you!!

When we contacted this company the person that answered the phone indicated they would come out and…read moreprovide a "free estimate" for any repair that would be needed. I already knew the safety sensors were not working but wasn't sure what the issue might be. The technician arrived and I explained what I had already done to troubleshoot the issue, including installing new sensors. He indicated it was likely the wires or the circuit board inside the opener itself. I asked if he could simply test to see if power was getting to the sensors before running new wires. He connected a new wire to one of the sensors he removed from its bracket and said, yes that's the problem, you need new wires ran from the opener to the sensors. So I asked "what would that charge be?". He indicated he would charge $50 + $175 =$225.00. I opted not to have him run the wires. He then said the charge would then just be $175. He said it was for his "experience and for his time to come to our house". I asked so what was the "free estimate?" By his definition, the "Free Estimate" was simply him showing up, but I needed to pay for his expertise. DO NOT USE THIS COMPANY IF YOU WANT TO GET A FREE ESTIMATE OF THE WORK NECESSARY TO RESOLVE YOUR GARAGE DOOR ISSUE.

I had an issue with my door; they were very kind and responsible, and were always willing to help…read moreme. I recommend them without hesitation

I requested service for a broken garage door spring, assuming it was a standard item. Matt arrived…read morepromptly at the time I booked. He was friendly and knowledgeable, and he was surprised to see my garage door and spring was not standard. He promised to get me a quote that day, and when the supplier didn't get back to him in time, he called to check in and let me know he was still working on it. The next day Matt escalated the job to Ammar, who brought a variety of rarely-needed springs to the service call and he was able to complete the job. He explained exactly what it was about my door that was so unusual (the previous owner had installed an exceptionally heavy door for such a narrow space) and made me feel completely satisfied that I really did require the heavier spring. Here's the best part: after he replaced the broken spring, he noted that the rollers were getting pretty worn and that the existing garage door motor was not optimal for such a heavy door, but instead of trying to pressure me into roller replacements or a new motor, he told me how to keep the rollers lubricated to prolong their life as much as possible and said there was no problem to keep using the current motor but just to be aware it probably wouldn't last as long as we might expect. Bottom line: these guys are honest, knowledgeable, dependable, and they're not going to give you a hard sell. Because of all that, I will definitely call them again when I need garage door work again.

Needed a spring repair. Same day service. Very friendly and keeps straightforward. Fast repair.read more

I just used them for a second time to replace cable and springs. Shai, the repairman was great and…read moreprofessional. He was thorough and attentive. Thanks again Garage Pros!

I requested a garage door that has a door in it and that's exactly what I got. Very nice and…read moreprofessional guy. Only took less than a week to come install after consulting with him. He takes the old garage doors with him. 10/10 service I definitely would recommend. He did 2 garage doors that same day for us.

Emilio is a gentleman and an expert. Been installing garage doors for 17 years and it shows…read more He took away our heavy old door and installed a light, quiet, smooth door and super quiet opener. What a difference.