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    Services - Upright Door

    Automatic garage door installation

    Garage door or opener repair

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    Gil's Garage Door & Gate Services - CHI Cedar plank with obscure windows on the left

    Gil's Garage Door & Gate Services

    (540 reviews)

    West Berkeley

    We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage…read moredoor company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now.

    I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

    Door Pros - Scratches, dings, unfinished

    Door Pros

    (551 reviews)

    We had "Door Pros (Justin/Josh)" replace our old garage door about 6yrs ago. Yesterday (Sun,…read more1/25/26) we had an uneven load issue resulting in the improper tension and the two end lift cables misaligning the door so I frantically called and requested service via their online tool. Josh got back to me within a half hour asking for photos and descriptions to aid in resolution which I provided. Amazingly Josh scheduled their technician Matt for an appointment the next morning (Monday)..! Well Matt was incredibly understanding and quickly assessed the series of tasks to release the door, adjust the spring/torsion and accommodate for the slightly uneven driveway to ensure an even bottom seal. Further, Matt re-aligned the tracks, bracing, inspected and lubricated the rollers. It's still boggling to me that Matt was able to accomplish this repair in less than an hour.! I wish I could give Matt and "Door Pros" 10 stars instead of just 5. I wholeheartedly recommend "Door Pros" to everyone who not only needs a better garage door but also the years of support, service and trust you gain with great products. Thank you so much Matt! - Phil R.

    NO CUSTOMER SERVICES!! Door pros installed our garage door two years ago and the panels started…read morepeeling off from the door frame and becoming loose. I contacted the company and finally got someone to pick up the phone, the person answered asked me to send photos of the door to an email address. I sent the photos and waited, nothing happened. No email acknowledgment and no phone calls. I called back and they said that the project management team would get back to me. But nothing happened again. The same process happened again and again and this is just a technique they use for the customers to give up. DO NOT USE THEM!

    Magic Garage Door And Gate - Magic Garage Door And Gate SF

    Magic Garage Door And Gate

    (7 reviews)

    My garage door came to a complete halt as a result of placement of an apparatus blocking the track…read more That was my own doing and it was definitely going to cost me some of my hard earned money. It was overdue for a tune up and definitely needed a repair so I made a search for emergency service repair and this popped up. Call was made, a prompt answer was duly noted and a callback would occur and to keep the phone nearby. Within a timely manner I received a callback from the garage door repairman, indicated a time frame that he would arrive (6:30pm-7:30pm) made sure I would be there and he came through within the timeframe and I want to say that he was courteous, prompt, efficient, knowledgeable and to the point. I definitely learned a thing or to and to make sure to clean up and maintain the track and the overall garage. I will have to say the cost was a lot for me but I can completely understand. Time is money and again he did a great job and as a result the garage is fixed and runs much more smoothly and less noisy than before. I do recommend their services and will likely use them again in the future if any issues arise.

    I highly recommend their services for garage door repair. They came over quickly & were fast. We…read moreneeded to have the rollers replaced but they also showed us how to maintain our garage door so we won't have the issue again. They didn't leave until everything was running perfectly. Price was very fair. Friendly& knowledgeable technician. I would recommend them to friends & family.

    Upright Door - garage_door_services - Updated May 2026

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