Can't say enough about Sam, I wish I could give him more than 5 stars. My PC blue screened and lost all my files, I called Sam, he sent some suggestions, but still no luck. So he came out the next morning and installed a new hard drive, got it all working and helped start recovering my files from the cloud which took several hours. After that was done I still couldn't find my files, so I texted him and he responded right away, even though it was fairly late. Sam was so responsive to my texts and calls, he was very patient and his charge was very reasonable. I'm so glad I found him and will definitely call him again. read more

Sam is super responsive and professional. He picked up my desktop to fix and was able to diagnose why it was not running well, and moved unnecessary duplication in hard drive. I had a lot of problem for years and no one ever did such a good job. Overnight I was able to get almost a brand new running desktop. Sam is a godsend and I strongly recommend him! read more

Sam's IT Solutions is an Excellent Service; he does very skilled, precise, efficient, and cost-effective work.. And in my case, all on the same day! Sam came out to my house to do the work! Not an easy task - removing, replacing my 2014 hard drive and installing it into a new drive enclosure (so I have files from the old drive still), reinstalling windows, and double checking all worked etc, all within an hour and absolutely inexpensive parts and labor. Sam is a very personable, nice, and respectful guy on top of it all, not perhaps a usual character one might find in IT. I'm delighted he was able to repair my 2014 Dell Precision M4800 10lb "brick" to last a few more years! Thank you Sam! read more

Sam helped me replace my Lenovo laptop battery after I realized my battery had expanded. He answered all my questions and concerns, and even provided tips on what to do after the battery expanded + tips on making the new battery longer. I dropped off my laptop Friday and received it fixed and delivered just a day after. Really glad to know there's a reliable service near me that I can go to when any tech issues come up! Very happy with the service and would definitely recommend read more

Sam is the best! We went to him all the time when he was working for a company in El segundo. We reached out to him again to fix my father in law's HP. He initially said he was not available in our area anymore and referred us to a friend. He then later came by himself, picked up the computer, fixed it and returned it in an hour. There was a problem with the charging port and same was able to find the part, replace it , and make it work. It works fine now. He even wiped down the entire laptop before giving it back. It's always the little things that count, and we really appreciate Sam's help! Sad that he's not in our local area anymore! read more

Sam performed data retrievals from two hard drives and updated the ram and installed an SSD in another desktop. He is a good communicator and knowledgeable, and his rates are reasonable. read more

Sam did an amazing job repairing my daughters laptop screen. They were quick to respond and we got a great value. They even came to our place to pick it up and dropped it off. We'll definitely be calling Sam for any other IT needs. Thanks again!! read more

Sam is great. Very helpful and patient. It's so stressful when our computers aren't functioning, and Sam diagnosed the problem quickly and fixed it quickly. Thanks Sam! read more

He couldn't fix my Chromebook and made me very aware he hates Chromebooks. My brother in law fixed it in 5 min so I paid for nothing!! I will not go back he was a little rude to my husband and I. I do not recommend him. read more

I needed someone with my chromebook! I spilled water for months, Sam was super helpful! He was the first one to call and make the effort to understand the problem on the phone! He even pickup and drop off the product the same day for me! I'm really happy w the service! read more

So far the communication is by far fast & they have assessed my laptop. Once I get it fixed & back home I'll continue my review!

I took my Broken PS4 to another tech repair shop and they said it was unfixable. Sam's it was able to fix it in 2 hours! They picked it up from my house, and returned it quickly. Very reliable! Highly recommend read more

Sam is very enthusiastic, helpful and very professional on the computer repair. We reach out to him on our workstation and he responds to us with a solution really quick. I strongly recommend Sam's IT solution. read more

Sam was extremely transparent and responsive with my computer needs. I was having trouble with my computer and he picked it up on the same day I called. It was tough to find a repair shop open on a Sunday, so I also really liked his availability. He was very thorough in asking me questions about my computer. They were also upfront with costs, alongside my options. It really shows he has a lot of care into his service. I would definitely recommend him to anyone who needs their computer fixed. read more

Wow! I wasn't expecting much after thoroughly messing up my iMac, my new Apple notebook & iPad other than hours of labor & a big bill. Sam responded to my call immediately & we scheduled for him to come out next day (who does this!). In no time, he straightened each out, plus was informative & made recommendations. I'm thrilled to have made this connection & now have an immediate go-to to fix all things computer & at a very reasonable rate. Thank you, Sam. read more

Sam is the best. He will go above and beyond to get your problem solved and try his best to minimize the cost. Best service and value! Thank you Sam! read more

Amazing service, very reliable and wonderful communication. 2nd time having him service our computers and delivered everything on time and as he promised. Thank you read more

The reviews are all true - Sam's IT are fast, honest, communicative and fairly priced - highly recommend!!! My old Macbook Air died and Sam was able to bring it back to life quickly with a new hard drive. Awesome! Thanks Sam! read more

If I could give 100 stars on Yelp I would. The owner is very genuine and helpful. He respond to the messages real quick , and very felixaeble too. He fixes my laptop issues just in an hour which is really quick, and ai am amazed. He feel he is very professional in his work and he values his customers. I recommend 100/10. read more

A key popped off my son's chromebook friday evening and needed replacing. Sam picked it up saturday, replaced the key and had it back sunday in time for my son to do his homework. Fair price and incredibly responsive. Highly recommend! read more

Sam was so great. He was very professional and always responded in a fast manner. He was able to figure out what was wrong with my laptop and found a solution right away. It took me by surprise where I dropped my laptop off. It was in Suite 300 at the front desk reception with 2 women in business suits. Way more professional and corporate than I was prepared for while in my sundress and flip flops. But Sam delivered my laptop to my residence as soon as it was all fixed. I highly recommend him and his services. Oh, and he was reasonably priced too! Thank you, Sam! read more

Very fast response. Communicates extremely well. I got to explain what was wrong and was talked through a couple things to see if it was anything I could fix. Picked up my laptop and dropped it back off within a day. Pricing was fair. I got locked out of my laptop, but still got it back and fixed with all of my files and projects. Highly recommend :) read more

Sam was amazing. After Apple told me they wanted $1100 to fix my daughter's MacBook due to water damage and corrosion for a 9 month old laptop under warrantee, I was so discouraged. I found Sam on Yelp and sent him a message just to get a second opinion. Sam came over, picked up the MacBook on the same day, texted me 2 hours later to let me know there was no corrosion at all or signs of water damage. In fact the the only thing wrong was that the microphone chip was disconnected. He was so reasonable when asked what I owed, dropped the laptop off same day and told me not to pay him until my daughter got home from school and tested everything. I can't ask for a more honest person and business in a world where The apples of the world can take advantage of you at any given time...thank you Sam. I'll be calling you for all future tech issues... read more

So nice and helpful. He helped me over the phone and I didn't even need him but he definitely deserves 5 stars for that. That's just generous. Also very knowledgeable. read more

Sam's IT is very responsible as well as very thoughtful. Sam picked up and delivered my laptop by free. I compared it with the other two companies , it's quote is fairest. I recommend it very much! read more

Sam’s IT Solutions - IT Services & Computer Repair Near Me - Pasadena, California

What a great experience! From the speedy response and solution about the issues I was having with my older MacBook Pro to finding me a reasonably priced new battery, the complimentary diagnostics test, laptop pick up and delivery once the work was done. I can't rave enough about Wissam's amazing customer service. He kept me in the loop every step of the way and made sure the final payment due was fair! I'm so happy I found Sam's IT and will be recommending them to all my friends. Thank you again for the great work! read more

I have tried many times to fix my laptop but it won't repot!! I called sam, told him about the problem. He was very professional and patience to me explaining what's the issue exactly! He gave me an appointment then we met and he installed new windows for my laptop plus transferred all my data to my new hard drive! The price is very affordable! Couldn't ask for more He's very nice and kind person. You really made my day and I appreciate everything you helped me with Thank you read more

Sam Is a very good IT expert. My laptop got corrupted and he fixed it overnight. I was happy with his performance and I would highly recommend Sam for the quality of his work. Great job! Thank you!!! read more

I can't begin to say how amazing these guys are!!! Problem with my gmail- I even considered creating a new email I was hopeless! Sam walked me through each step and within 10 everything was solved!! You only need one place for all IT help, and it's Sams. Amazing!!!!!! read more

Sam was at my door at 7am sharp on a Sunday! He did wonders with my old hp printer and set up my new ipad! He was personable and easy to talk to. I highly recommend him! read more

Sam really cares about people and their computer problems. He is responsive, trustworthy, reliable and his fees are very very good. I highly recommend him for all your computer needs. read more

If you need your laptop repaired, this is the place to do it. Seriously-- go here. Stop looking. You found the place. Backstory: I just moved to Pasadena, accepted a wonderful remote job opportunity, and managed to effectively destroy (in my mind) my Mac laptop by spilling a whole bottle of water in my purse. With only a few days before my first day of work, I was distraught and thought I would need to buy a new laptop. Fast forward to two days ago, when Sam SAVED THE DAY! He picked up my laptop from my apartment, ran diagnostics, and got it working in perfect shape in no time. He even found problems I had no idea about, and when he delivered it back, he charged me less than the original quote. Fixing something as personal as a laptop can be super stressful, but there is no stress if you use this service. He was great at answering all of my questions, and was so kind, respectful, and FAST! We'll be referring all of our friends and coworkers here. Thank you again for your awesome work!! I hope I don't break my laptop again anytime soon, but if I do, I'm happy to have an amazing professional to go to. read more

This review is long overdue! Sam was very thorough and ran a full diagnostics before finally figuring out the problem with my power supply not connected right with my GPU. This was such a chronic issue and all the tests I ran weren't able to figure it out. Sam went above and beyond, he strives to delivery customer satisfaction to the max. Thanks Sam, much appreciated! read more

Sam is an amazing technician! A great asset of our community! He helped to fix my old computer and cleaned like new! Great working ethics! read more

Sam’s IT Solutions - My old computer! Clean up and fans replaced! So quiet! - IT Services & Computer Repair Near Me - Pasadena, California

Very helpful and responsive on Yelp messaging. Helped me solve a video card issue via chat. Super nice!

Had an issue getting internet properly connected in my new office space. Sam was extremely knowledgeable, prompt, and efficient in troubleshooting and resolving the issue. His rates are also extremely reasonable. I highly recommend his services, and I'll be sure to reach back out in the future for any other IT problems. read more

Really amazing service. Thought I bricked my PC messing with BIOS setting and they were able to bring it back from the dead. Very fast and friendly. Picked up my PC and fixed it in the same day! Highly recommended. read more

I highly recommend Sam's repair. He was very efficient and communicative. Quick repair and fast delivery. Don't hesitate to contact him. Bruno read more

The super nice service and quick turn around from Sam's IT Solutions was so helpful during the stress of my laptop dying. He tried one fix that we hoped was the solution, but when it was not, he did not charge me for it, and provided great advice on what to do about everything that was potentially lost. Also, in asking about how my computer might have been damaged, he helped me learn to be more careful with my new computer! Thanks so much! read more

Sam went out of his way to help. He did a great job at a very reasonable price, and I will recommend his services to students at Cal tech.