Hey Sam is the Man !!! Him and his team stayed in contact with me while they tried to bring my work chrome book back too life!!! If it wasn't day by day it was deff every other two days he let me know the process of my device!! Wasn't able too bring my baby back but if I ever do have any other probs with the new ones he will be the first call hands down !!! Tap inn with Sam and his crew you won't b upset!!! Thanks again Sam read more

Sam is super knowledgeable and reliable! He helped me fix my laptop hinge, bevel, and screen and charged a very reasonable price. My original screen was touch screen and unfortunately the new screen I purchased was not, so I had to purchase another new screen and he helped me switch it out with no extra charge. He follows up and makes sure you are happy with the service provided. If you need any type of laptop or computer repair, Sam's your guy. He's the best, thank you again Sam! read more

Sam was great, got my Microsoft surface pro working again after a bit locker issue. I thought I would have to get a new computer but reached out to Sam and got back to me asap. He was able to clean the computer and install windows for me so that it can be used again. The turn around time was just one day. I will definitely refer everyone I know to him! Thanks Sam!!! read more

My computer kept crashing to a black screen while gaming, and was becoming increasingly unreliable. Sam was super communicative, professional, and timely in trading care of the problem; not only did he replace my power supply, but he also re-configured some fans that had been improperly installed. And the cherry on top was that he was more than happy to talk me through exactly what he was doing, why he was doing it, and what effect it would have. More than fair rates on top of everything else; way better than I could have asked for. My computer is running and sounding better than when I got it three years ago; Sam is definitely my new go to for any future tech needs. read more

Sam is very professional, and detail oriented I am very happy that I trusted him with my computer repair. I will go to him for any computer issue any time, reasonable price, and Excellent customer service. read more

Sam is friendly, easy to work with and his work is top-notch. He genuinely cares and wants to solve your problems and I couldn't ask for better service when my PC ran into problems. I would definitely recommend Sam's IT! read more

I ran into problems when building a new PC and stumbled across Sam's IT Solutions after looking for a local repair shop. Sam responded immediately and drove out to my house to take a look at my PC. He was super kind and extremely knowledgeable about even the newest hardware. He took my PC and a couple days later it was fully operational. He was very communicative throughout the whole process and was just an overall trusting guy. If I ever have any PC related issues i'll know who to go to! read more

I highly recommend Sam! He's knowledgable, communicative, friendly, fast and reasonably-priced. What more could you ask for? I'll definitely reach out to him again if I have any computer repair needs, and recommend him to friends. Thanks very much! read more

I am very appreciate his help and save my laptop data. My laptop was damage with Water and my laptop dead. But I was looking repair service friday night and I contact Sam. I saw his review very reliable and quick response. Thank You again and I am very very appreciate for you come pick up my laptop on saturday morning and returned it at evening as you promise. Thank you again!! read more

Great customer service. Responsive and proactive in fixing power supply and adding water-cooling system to my daughter's gaming PC.

Messaged sam about a faulty cooler in my pc & he replied in less than 10 min . I bought the part, he came to my house & swapped it for me , fixed up some cables & ran diagnostics. Got everything running up to 100% again , i couldnt be more happier . Definitely will come to him again in the future for pc upgrades or any other technical issues . 5 STARS HERE . Thank you so much sam . read more

Sam helped me install a new graphic card, CPU, motherboard, PSU and an additional SSD on my new pc build. He was the most professional, friendly and attentive, he goes out of his way to help and ensure everything was working perfectly before wrapping up and answered every question I had before and during the installation. It was the most pleasant experience having Sam help building the system, and I would recommend to all in need of a computer related help. read more

Sam’s IT Solutions - IT Services & Computer Repair Near Me - Pasadena, California

I called Sam at 7:00am in the morning. My printer would not print from my MAC desktop. Sam was extremely helpful and patient. He walked me thru every step slowly and explained everything to me very clearly. He is responsive with all his texts. I highly recommend Sam for all your IT needs. Would absolutely use him again for my future computer issues. read more

I did not work with this guy but i just called him right now and asked couple of questions and he was really helpful and friendly not instantly jumping into money and payment and stuff he gave me an advice on how to fix it myself as well because it was something not so big deal. Respect to this guy! I will def work with you if something major ever happened to my pc! read more

Highly recommend. Customer service was excellent and response time was super fast. Brought my laptop in with a broken hinge, charging port, and battery and had it back within a couple days. Sam is amazing and very accommodating. Will definitely be returning for any other IT issues. read more

Sam, thank you for helping us fix our PC. You are a true professional and answered our questions graciously. We are glad you are in our area. We will call you for any IT related questions in the future. The service at Sam's IT Solutions is amazing! read more

This service is top tier! They responded quickly and were able to perform maintenance on my computer the very same day. Sam was very knowledgeable and also gave me recommendations for my build. Definitely recommend Sam's IT for anything tech related! read more

I can't begin to explain how much I recommend Sam's. The customer service here was so comforting. I had a recently purchased laptop (used) that stopped working. He was happy to accommodate my schedule and arranged a pick up time that worked for me. Not to my surprise the laptop had more issues than previously thought. He let me know and didn't charge me anything. I will keep coming here and would like to encourage anyone else to try Sam's out. Humble, honest, great prices. read more

Super responsive and honest. Would definitely use again. Thanks, Sam!

Sam just helped me on my cpu cooler replacement. He solved my PC's issue within a day. The wonderful and fast repairing with good communication and speedy response that helped me a lot. Thank you! read more

Sam's great! No need to look at other pages and just call him. He resolved the issue in a day and even delievered the device back to my house, and all at a really cheap price. Definitely going back if I break anything else lol. read more

Sam helped me fix my printer even though it has a B200 error, which I thought was unfixable. Reasonably priced and fast service. I highly recommend. read more

I had a broken screen on my laptop. Sam helped me find the right replacement part and then went far out of his way to work my repair into his schedule such that I could meet a tight travel deadline. Great service. Would recommend. read more

I just moved to Pasadena, and I ran into trouble with a monitor that I had been using for work. I had no idea who to call, so I just chose the first IT group that popped up on a google search. I'm glad it was Sam's. I called Sam let him know what my problem was and he offered to come pick it up the same day. It turns out I was completely unaware that the monitor was still under warranty. Sam kindly navigated the process of submitting the claim for a very reasonable price. With how necessary technology is for working from home right now, I was grateful for the quickness of service. I will definitely be reaching out to these guys next time I need a repair done. read more

Convenient and fast. Great communication and quality of work. Years old laptop that I had gave up on is now running like new!

Sam brought an older but little-used laptop back to life by installing a SSD. Simple but effective. It was like getting a whole new laptop for 1/4 the price. Professional. Courteous. Quick. And, yes, I will have more projects for Sam-the-Man. read more

This guy is legit. I had a very complex issue with my motherboard and cooling system. Sam came by cleaned out my tower, ran a full diagnostic, helped me install parts and software, helped me order some new parts, came back and helped me install those parts. He was also available for trouble shooting calls and texts. And he only charged me for his initial visit. Such a pro, so fair, and so knowledgeable. I highly recommend Sam's IT Solutions! read more

Sam is an absolute legend!! I dropped my desktop PC onto some concrete Sunday afternoon, and it wouldn't boot up! Was freaking out and everywhere was closed. Gave Sam a quick call and he drove out to pick it up. He was able to diagnose the issue, fix it, clean it up (my PC was very dusty, sorry, Sam!) and deliver it back to me the following day. I will definitely be recommending Sam to anyone and everyone! read more

Sam is truly incredible!! i was quoted $1800 to replace my Macbook Pro 16" keyboard due to liquid damage, so i decided to reach out to Sam. he started off by walking me through how i could try to fix the sticky keys on my own, and also sent me links to particular parts that i could purchase if i later decided to bring in the computer for repair. he was incredibly responsive and helpful throughout the entire process. the cost ended up being significantly less than i was previously quoted, and Sam allowed me to pay after checking the computer out! i felt like he trusted me and so i could also trust him. i will certainly be recommending him to anybody who needs computer repairs. thank you so much!!! read more

I am beyond impressed by my experience with Sam for computer repair! From the very beginning, Sam was incredibly thorough in his communication and fair with his estimate. He kept me apprised during all steps of the repair and I was truly astounded how quickly the job was completed. He even picks up & drops off your equipment! Our new laptop screen looks perfect and I will now go to Sam for any and all computer work I need done! read more

I totally 100% recommend Sam. I have use his services twice now and I am very pleased with the outcome. He is always available and responds promptly. He genuinely cares and provides good customer service all the time. He repaired my laptop and had it ready in 1 day, which I am very grateful for. read more

Sam offer A++ and super fast service. Honest business and reasonable price. Highly recommended.

When I posted a Yelp project asking for PC help, Sam was not only quick to respond, but he asked several clarifying questions that presumably helped diagnose the issue. At that time, he also gave clear instructions as to what would be needed for the fix, and was upfront about the cost, which was better value than some quick other quotes I had received. When I did bring my laptop in, he answered any remaining questions I had and was able to efficiently fix my PC in an hour. He sent me texts and pictures of updates along the way, so that I knew how the progress was going. When I got the PC back, the issue was fixed and my old data was intact. If you need IT help in the area, I would fully recommend checking his services out. read more

Sam's IT Solutions, is beyond good service. Pricing, communication, service, and professionalism. All there. My laptop's cooling fan was failing and making unpleasant noises for quite some time. But in recent weeks it became unbearably loud. I've searched around computer repair shops nearby and found this place. Called immediately and Sam's IT solutions picked it up right away. I explained what my situation was, and he was quick to explain everything and was very courteous and professional over the phone. I had called him multiple times prior to the actual service, he was very patient with all of my questions despite his busy schedule. He informed me of everything I had inquired about and set a date for the service. He assured me that the service would be done on the same day. I dropped my laptop off at his office in the morning before work, and he notified me that the service was done that afternoon. He explained what was performed for the service and stayed very transparent with cost and honest about it. Both CPU and GPU fans were replaced, which were bound to heat sinks, cleaned all the dust off, and a diagnostic was done to confirm that they were properly working. He also provided several photos of the result. Although, the service took him a fair bit of time, a bit more so than I expected. I told him of my concern about my expected budget, he was very generous to address that and fulfill my needs. When the service was done, I wasn't able to pick it up at his office due to my work schedule. So, he offered to deliver my laptop according to my availability in the evening! at no extra charge! My serviced laptop was very nicely packaged when handed over to me. When I finally checked my laptop I felt it quieter than when it was new! I was extremely satisfied with the service. Wholesome experience. Personally, this was my first time getting any sort of computer-related service (before, I tried doing everything myself). It was the unexpectedly superb quality of service in terms of both technical and customer support. From start to end, he provided very customer-centric service with a genuine willingness to help with the issues presented. Very professional, honest, and transparent through and through. Will I use Sam's IT Solutions again? Absolutely. If anyone is frustrated with computer-related issues and is feeling uncertain of where to look for IT support, Sam's IT solutions is the one I suggest. 6 stars out of 5. read more

My desktop got zapped during a recent power outage, so I got on Yelp, and looked for a local IT guy. There were many to choose from, but Sam was quickest to respond, and he was immediately available. (Saturday) I told him of my issue, and he asked if he could come to my house and check it out. Didn't know he was a mobile technician! Anyhow, he wound up having to take my machine back to his office where he ran a complete diagnostic. Turns out, my hard drive was corrupt. He installed a new SSD, and delivered my desktop back to me within 24 hours! We had one hiccup in re: to activating Windows, but after some a few calls here and there, everything got resolved. So, in conclusion, fast, efficient, reliable, as well as easy on the pocketbook. Thanks Sam! read more

Great service i would highly recommend Sam. His main priority is customer service and he actually listens to your issues and always is fair in pricing. He is also very responsive and fast to help or answer questions. Unmatched quality and helpfulness. read more

As someone who has used service from the IT "professionals" in the area, Sam beats everyone in terms of service and reliability. I spilled some tea on my macbook and needed to tear it down to dry, and while other technicians told me to contact them the following week, Sam came within the following hour, took everything apart in fifteen minutes and was on his way. Awesome service, would recommend to ANYONE without technical acumen. Just a chad. read more

We can attest that Sam from Sam's IT Solutions lives up to his 5 star rating. Sam had an open and helpful approach from our initial inquiry to his prompt, same-day on-site troubleshooting of my son's self-built windows gaming desktop. Sam's hourly rate is a bargain considering the house call to trouble shoot the system in place, and his expert help and advice. Thank you Sam! read more

Sam's IT Solutions came through! My laptop display was broken thanks to my wonderful kids. I was totally in a panic as my next class starts in a week. Not only was this company responsive, but they fixed my laptop in record time. They also didn't charge me my entire life savings, which is always a plus! I will definitely be using them for all my tech needs going forward. Highly recommended. read more

I got a great & pleasant experience with Sam while checking my computer. He is very knowledgeable about every computer issue, enthusiastic his job and being honest & polite to his clients. I will always contact him whenever I have computer problems. Thank you Sam. read more