Where do I start!!!
I had gone a test drove a 2014 FORD Explore, The front passenger side made a noise. I let Eric know he right away said oh ya my dad said it was making a noise he thinks its the strut. They were asking for $7,500 only line. When I seen the veh it had a sticker on there for $6,900. So we talk and Eric says my dad said he will take $6,800 as is. if we fix the problem, he wants $6,900 . So my husband and I leave. we have a conversation the next day we agree on that if Eric will take $6,500 and fix the problem then I will buy the veh. So I send Eric a message on fb and he says my dad said yes he will do that. So He asked me to put a down payment of $500 I do that they keep the veh for 2 days. i KEPT FOLLOWING UP. Erick said its ready and told me they replaced the strut and that was not it, they ended up replacing the links and that fixed it. So I go and make sure its all good, YES IT WAS FIXED!!! I pay the rest of the money and he gives me a written agreement that if anything goes wrong with the same problem it had they would fix it. Ok cool. Well I have did not even have the veh for 2 weeks an the tire light came on. Fixed that. no big deal. well a week later my light comes on that the engine was at a high temp. NOT OVER HEATNG but almost there. So I check and there is no coolant in the reservoir. Ok I add some well 2 days later samething so I look and no coolant again. So my husband then calls around to see if we can get it checked. a few shops said they would not even touch it because if its the water pump its 12 hrs of labor. you have to take the motor apart UGH! So we find a place and take in and yep they said its the water pump and it has been bad for a while they said. So they asked if we wanted the trimming belt changed because its recommended every 100,000 miles an this veh has 144,000 sice they already have the motor apart, they also go on to tell us the brakes are bad all the way around yep I figured because I made this comment to my husband a day after I got it. So now not only did I pay $6,500 for this veh that I thought was good from them saying its been looked over and everything is great! NOW I have to pay a shop $5,000 to fix the water pump and other things that they should have seen before then sold the veh. FROM WHAT I SEE THEY DO NOT LOOK OVER THERE VEH AND JUST SELL THEM TO WOM EVER THEY CAN AND SAY AS IS HERE YOU GO!!!! I have reached out to Eric and asked them to give me some of the money like $1,500 or $2,000 back to help wth this bill and he told me bring the car here we will fix it and charge you only $2,000 but we can not give you money back as we are a SOLD AS IS... I gave him the opportunity to help me before I made this review. I could have made a great one because Eric is a very nice guy, BUT the company is not!!! So here is my review DO NOT BUY FROM HER UNLESS U TAKE UR OWN PPL TO LOOK OVER THE VEH VERY WELL.!!!! I will NEVER buy from here again. Nor will I recommend them, So here I have paid over $11,000 for a USED veh when I could have paid $11,000 on a very very nice veh that had NO problems. read more