Have stayed away from this Pharmacy for a couple of years due to horrible service before. My Dr. accidentally ordered a prescription there, so I was surprised when they called me to say it was ready for pickup. I went in, waited for one person ahead of me with no one waiting behind me. After finishing with that customer, I stepped up to the window and gave my name. I was told that I'll need to come back in forty five minutes because they are closed for lunch. Not going to happen! If any changes have been made since my previous bad experience, it was only to become worse. read more

The staff, (Nikki in particular) are amazing and I always get what I need in a friendly manner. Compared to other pharmacies in the area I think safeway is pretty good about staying in stock and communication. read more

Pharmacist was wonderful, however Nikki, the clerk working the counter is lacking customer service skills ... she seriously could not be more condescending or unkind. I will be taking my prescriptions elsewhere. read more

A couple awesome employees from this Safeway pharmacy came out to my workplace for a vaccine clinic recently. I needed my flu vaccine and a covid booster, but I had lost my vaccination card. These guys made some calls to find details of my previous vaccines, made me a new vaccine card, and got me boostered in a really timely fashion. They were really nice and easy to work with. The gentleman administering the vaccines did a great job, I barely felt them! Thanks Safeway pharmacy, your staff is awesome and I really appreciate the service provided. read more

Great place, nice people. Go shop at Walmart if you want cheap prices, and rude people

Customer Service? what's that? I understand Safeway is more expensive. But you used to get great people with great service here. there was 1 pharmacist and 2 techs in there today. stood in line behind one person at the counter for 15 min. Then they moved over for a consult. I stood at the counter for another 6 min so far while i am writing this. They keep looking at me and the people behind me. Even worse they no longer use the left side where you would drop your scripts off at. I understand you want to get things filled but it takes 20 seconds to talk to the people at the counter. read more

This has been my family's pharmacy for over 10 years, but since Albertson's took over, they've decided not to accept GoodRX for any "controlled substances" so we will be taking our business elsewhere, where they aren't as much about the money. The original staff like Melanie, ZB, and Suzanne are great, the rest appear to just there for the bottom line. Disgraceful. read more

Four days in a row I called and went to the pharmacy to pick up two medications. The first day I was told that they did not have enough of one of the medication's. I said I would return to pick them both up. The next day their computers were down they said I could not pick up anything. The third day I was told that their cash register wasn't functioning and I could not pick my medication's up then. I stopped by later on that day and their cash register still wasn't functioning. A woman that worked there offered to walk me to the front of the store so they could ring me up there. When I got home one of the medication's was not in the bag. I have knees that are in braces due to strains. Went back this morning called them from the parking lot and they told me I already picked up both my medication's. When I went in there to talk with the pharmacist he told me that I picked it up. I insisted I had not. He then found it on the shelf holding my medication in his hand he told me well you picked it up already. He then proceeded to ring up some man that came in after me. He told me I'm not going to hurry just because you're standing there. There was no apology for their mistakes which caused me to have to visit the pharmacy four times in three days to pick up my medication. read more

This is the best pharmacy that I have ever been to. The pharmacy manager and technicians are very friendly and will always go out of their way to make sure you are helped. Most of the time the wait is very short for new medications and even during the busiest of times, they manage to get it done quickly...and most importantly, its always correct. read more

Had to return after picking up my prescription because it was incomplete, though I was charged for all of it. Stood in line for twenty minutes before becoming first in a long line. The staff decided to put five other people ahead of us all just when I was stepping up. Could not waste any more time, so I will have to endure the horrible service one last time. Finding a new Pharmacy forever. read more

So, this is the fourth month that I've filled at this pharmacy. Unfortunately, since I take a CII, you really can't shop around for a good pharmacist. Even though we supposedly have an "open market" for healthcare. I digress. Due to the type of medication I take, I'm under quite a bit of scrutiny. I always fill my medication on the 29th day. Not the 29th day of the month but the 29th day from the date they were previously filled. Now today when I walked in to drop off and fill my prescription, a woman who've I've never seen there before (keep in mind I'm a fairly new customer). I handed her my script, she punched it up in the system and then coldly said "sir, this is too early. The soonest it can be filled is the 7th". I asked her how does she figure? I filled on the 8th of January, if you count 29 days from then, including the day of the 8th, then you would see that today the 5th of February is day 29. She refused this and told me I was wrong. I asked her if I was wrong and if so then please explain your logic? Explain to me how you are coming to your conclusion. I offered to open up the calendar on my phone so we can count the days starting with day one which is the 8th of January. She refused that. She refused to explain how she came to the conclusion she did. She was extremely rude. This woman is the type of employee that makes Pain Patients feel stigmatized, feel ashamed for the medications they take. This woman SHOULD NOT be working behind a pharmacy counter. Fortunately, this woman was not a pharmacist; no matter how much she tries to pretend to be one. I asked to speak to the actual Pharmacist. She had overheard the conversation up until this point. She took out a wall calendar and kindly explained that they count the day you picked up the medication. I filled and picked up the medication on January 8th. It took the Pharmacist less than a second to realize that YES, today was day 29 and that this medication can be filled. I wish I could remember the Pharmacists name, she was very tactful in how she handled the situation. It is unfortunate, but it seems that caring, non-judgmental, logical pharmacists are a thing of the past. I also wish I could remember the name of the woman who could not do simple math. She had NO customer service skills. A smart manager would get her out of the pharmacy and stick her in the back where she wouldn't have to interact with the public. To summarize, I had one very bad experience but the Pharmacist stepped in and corrected the situation and for that I'm grateful. The Pharmacy Tech, who I initially interacted with was rude, inconsiderate and just should not be in a job where she deals with the public. It would have been nice to receive an apology from this rude woman who would not even explain how she was coming to the conclusion that my medications were three days early. A simple "I'm sorry. I was just confused. I saw that you filled on the 8th of January and I thought that the 8th of February would be 30 days". With all that said, I will continue to go here. The other staff is great There is a woman with glasses, that no matter what is going on or how busy it is or how stressful it may seem; she always has a smile on her face. I commend her. The pharmacist is reasonable and willing to take time to explain things if you're confused and she is straight with you. That in my mind is the most important attribute to look for in a pharmacist. I can't tell you how many times that a Pharmacist from the two big chains ( *cough* CVS/Walgreens *cough* ) have just lied to me. A CVS Pharmacist told me for example that it is "illegal" to partially fill a CII and order the remaining amount later. No, that is not illegal per NAC 453.460 subsection b. That is one example. The Pharmacist at this SafeWay seems to know her stuff and is honest. What more can I ask for. read more

This pharmacy is terrible. I brought in a refill paper on a prescription that I've taken for years, the technician took it from me and told me she'll take care of it, and then proceeded to lose it. I now have to go back through my doctors office to get a new prescription and the technicians were very rude and unhelpful through this process. read more

Great pharmacy staff. Sad to see Albertsons is taking over Safeway. Staff is still good.