I just got my car door repaired and these are the nicest people. They are prompt and easy to work…read morewith. They repaired my door in no time.

The handleset and lock on our back door was misaligned, sticking, and not holding very well. I had…read morea replacement and needed professional installation. I found ACL on Yelp and was amazed at their 5-star rating with 40 reviews. When I called on Friday, Rose listened and said that we needed a more experienced locksmith. Because ACL was very busy, she could not schedule anything right away and suggested another locksmith. However, since my need was not urgent, I was willing to wait. Chris contacted me the next day and in a little over an hour installed the new handleset and lock. The previous reviews were spot on and I am pleased to add my own 5-star review. I appreciated that Rose really listened to my need and offered honest feedback, even if it was to recommend someone else for quicker service. Chris was knowledgeable, attentive to detail, and did quality work to fix my issue at a reasonable price. I will use them again and I strongly recommend them.

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

Where can I begin, Mohammed was an awesome sales person for our first home security system. He's…read morefull of knowledge and was super helpful with all of our questions. We told him what we looked for in a home security system and he delivered!!! We've sent a few family/friends his way and if anyone ever ask... we recommend his services.

From the owner: Total Security Systems is totally committed to providing protection and safety for your property…read more Our alarm monitoring systems are specifically designed to help you protect your home against fire, medical emergency, and burglary 24/7. We also offer you the ability to control, stay connected to, and view the inside of your business and home like you never experienced before. Our home automation system allows you to monitor and effectively manage the thing(s) that matter to you the most from any part of the world. We know that the heart and soul of any reputable security company is its monitoring facility, so our certified security monitoring center is the epitome of efficiency. This provides us with the capacity to quickly respond to incoming alarm signals. We take great pride in paying the utmost attention to detail and providing world class customer service. Now you can access your home/ business's security system from anywhere at any time to arm or disarm via your smartphone, tablet, or PC. Visit our website for more information! Email us to start receiving special offers!

Update: I wanted to update my original review because Easter Lock made things right. Management…read morereached out, issued me a refund, and corrected the installation issue--the lock is now properly aligned. I appreciate that they addressed my concerns and stood behind their work. Good customer service is often measured by how a company responds when something doesn't go as planned, and I appreciate their efforts to make things right. Thank you!

I'm not sure I can call myself a customer, because I was never given an invoice, but I had a very…read moregood experience with Easter's and thought I should share. I had an emergency with my front door where it is old, had broken, and was a major security risk as I could not secure the door from the outside. I was desperate to have someone look at it, hoping to get any help possible, and had called 3 local lock & key operations. I had a visit from another outfit who left me with a $200 bill and no actual resolve, because the lock was busted beyond what they could fix on the spot. Easter's had given me a window prior to the other guy coming out. So, when he left, I called Easter's to see if I should still have them come out, or if the guy that came from another company had done everything that they would have done. The lady from Easter's who helped me (I feel so badly that I've forgotten her name) was so incredibly nice and helpful. We were back-and-forth via phone and email for over an hour, at which point she agreed that her technician would likely run into the same problem of the lock being so badly broken, it wasn't something they could fix on the spot. Even though they never actually came out, I felt as though they were so willing to help, thorough, and really made me feel like they went the extra mile for me, without even coming here to do the work. I'd recommend Easter's any day, and will definitely be back in the future if I need anything. Thank you so much, Easter's!

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.