I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

I needed a replacement key fob for my Subaru and tried ACE Hardware first. They couldn't program…read morethe new fob (apparently they don't have Subaru approved programming equipment). I called to get a price for a new key fob from a Subaru dealer and was told a new fob with programming would be over $600. Plus, they would have to order the key fob would delay me getting a new key fob several days. After an Internet search I decided to call Advanced Security. Not only did they have the right key fob in stock, they came to my house with it. In about 15 minutes everything was done. I was amazed by their service , plus I paid about half of what the dealer wanted to charge me. I highly recommend Advanced Security based upon my experience with them.

Very disappointed with our experience with this company. We called about getting deadbolts added to…read moreour new home and they said there was a locksmith nearby who could come right away. We thought that was great. Turns out, the locksmith works for another company. He did not install the deadbolts properly, he did not install strike plates. When we noticed and called back, this original company did not take responsibility because the locksmith does not work for them directly and the locksmith is asking for more money to install the strike plates (which should be standard). Save yourself the headache and hire a more reputable company.

I've been doing business with Baltimore Lock for years. They are always professional and responsive.read more

Best of the best in Baltimore. Excellent professional work and no job too hard for them to tackle…read more When other locksmiths failed to deliver, it was a piece of cake for these guys. Great service and moderate prices. A+++++

What a wonderful experience! We flew in to the area on short notice and Shawn and his team were…read moreable to accommodate a last minute private security service (2-3 hour notice). The process was easy and straight to the point. I reached out via Yelp and contacted 7 other agencies. Others responded hours later or after the event time. The gentleman was at the destination early and was prompt. The event flowed smoothly and our team felt safe and important to him. All around a great company and individuals! Highly recommend.

Came across this company on google maps. They got back to me immediately that Friday and within a…read morefew hours I had security reserved for an appointment/event the next business day/on Monday which I was weary about participating in alone. My security, Alvin, arrived early, was friendly, very experienced, and I felt completely safe the entire time. He also had experience and understood my particular circumstances which was very helpful. I can't speak on behalf of other reviewers, but based on my experience, I would hire this company again.

I had a high-end TV solution installed, and HS Tech Group did a terrific job. Not only do I have…read morethe best AV set up on the block, but the service team went above and beyond. We had a problem with an older TV screen, and the techs developed a great solution and helped me implement it. They reprogrammed one of my remotes and helped me get everything tuned up perfectly. They even suggested repositioning a piece of heavy furniture so the room would work best with the new equipment. HS Tech Group is a cut above; I highly recommend them!

Do NOT use them- they renewed the contract automatically( for 5 yrs ahead) without telling…read morehomeowner & will NOT allow homeowner to cancel service without a lump sum payment- OMG

Most people only think of a locksmith when they lock their keys in the car. When that happens, and…read moreit will, Elite Lock & Key can come to the rescue. But that's not all. They really know their stuff. We have had locks replaced at our home and have referred them to many friends who own businesses and have commercial needs. When it comes to locks, Elite Rocks!

If I good give 0 stars I would. Key only worked once to start the car and never worked again. They…read morerefused to refund or reprogram the key. Rude and incompetent employees.

Great personal service, Friendly, answers all questions and guides you through the alarm system…read more Great vacuum systems.

From the owner: Low-Voltage products and installation for residential and commercial applications including:…read moreSecurity Systems, Security Monitoring, Home Theater Systems, Audio/Video and Whole Home Audio Control Systems, Central Vacuum Systems, Intercom Systems, Video Intercom Systems, Window Candles, Access Control, DataCom Wiring, Phone/TV/Data Wiring, and Surveillance Systems