In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

It's the week of getting house stuff done before I go on vacation. So my door has been drafty,…read morecreaky, and crooked for a while, but I finally decided to get it addressed. Right after putting in an inquiry on here, I got a message and then a phone call not long after that. I scheduled for the 2-4pm time frame for someone to come and give me a free estimate, and two guys showed up at 1:53pm. I was surprised, because I was told I would get a text, but I didn't. It didn't work in their system for some reason, I saw him try in front of me. But it was a pleasant surprise, I was available! Their names were Elmer and Kingston. They assessed the door, told me what they would have to do to fix it, gave me the honest price point, and asked me whether I wanted to hold off or have it done immediately. I decide to just get it done, and so I asked them to hold on for me to secure my cats so they wouldn't run outside. They literally had to take the door off of the hinges! They used that time to go grab tools and a patiently waited for me to let them know when my cats were secured. The job didn't take that long, I didn't actually time it.... Maybe about 40 minutes? They were efficient and really did their thing. So now, my door is fixed and I'm ready to go on vacation. They aren't the closest geographically, but they do serve the entire area. Would recommend if your door is having issues!

A reliable, full-service locksmith and security provider offering comprehensive solutions for…read morehomes, businesses, and vehicles. Specializing in lock repair, safe installation, key duplication, and door hardware maintenance, Advanced Security Safe and Lock provides prompt, professional assistance to keep properties secure.

Best of the best in Baltimore. Excellent professional work and no job too hard for them to tackle…read more When other locksmiths failed to deliver, it was a piece of cake for these guys. Great service and moderate prices. A+++++

I've been doing business with Baltimore Lock for years. They are always professional and responsive.read more

What a wonderful experience! We flew in to the area on short notice and Shawn and his team were…read moreable to accommodate a last minute private security service (2-3 hour notice). The process was easy and straight to the point. I reached out via Yelp and contacted 7 other agencies. Others responded hours later or after the event time. The gentleman was at the destination early and was prompt. The event flowed smoothly and our team felt safe and important to him. All around a great company and individuals! Highly recommend.

Came across this company on google maps. They got back to me immediately that Friday and within a…read morefew hours I had security reserved for an appointment/event the next business day/on Monday which I was weary about participating in alone. My security, Alvin, arrived early, was friendly, very experienced, and I felt completely safe the entire time. He also had experience and understood my particular circumstances which was very helpful. I can't speak on behalf of other reviewers, but based on my experience, I would hire this company again.

I had a high-end TV solution installed, and HS Tech Group did a terrific job. Not only do I have…read morethe best AV set up on the block, but the service team went above and beyond. We had a problem with an older TV screen, and the techs developed a great solution and helped me implement it. They reprogrammed one of my remotes and helped me get everything tuned up perfectly. They even suggested repositioning a piece of heavy furniture so the room would work best with the new equipment. HS Tech Group is a cut above; I highly recommend them!

Do NOT use them- they renewed the contract automatically( for 5 yrs ahead) without telling…read morehomeowner & will NOT allow homeowner to cancel service without a lump sum payment- OMG

Most people only think of a locksmith when they lock their keys in the car. When that happens, and…read moreit will, Elite Lock & Key can come to the rescue. But that's not all. They really know their stuff. We have had locks replaced at our home and have referred them to many friends who own businesses and have commercial needs. When it comes to locks, Elite Rocks!

If I good give 0 stars I would. Key only worked once to start the car and never worked again. They…read morerefused to refund or reprogram the key. Rude and incompetent employees.

Great personal service, Friendly, answers all questions and guides you through the alarm system…read more Great vacuum systems.

From the owner: Low-Voltage products and installation for residential and commercial applications including:…read moreSecurity Systems, Security Monitoring, Home Theater Systems, Audio/Video and Whole Home Audio Control Systems, Central Vacuum Systems, Intercom Systems, Video Intercom Systems, Window Candles, Access Control, DataCom Wiring, Phone/TV/Data Wiring, and Surveillance Systems