Excellent service!! They went above and beyond to make sure my needs were meant. A+ service…read more I would definitely recommend this company..

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

My appointment was made through a home warranty company. I sent the company technician a texted and…read moremade phone call at 11am to see if someone was coming between 11-3pm. And hour later technician responds saying they might have to reschedule due to inclement weather. Weather was fine. So never said they wasn't coming just might have to reschedule. But if I didn't text or call them I wouldn't have known that cause they never said a thing. I will not be rescheduling with this company for nothing. Oh and it was just a ceiling fan that needed fixing and looked at.

My appointment was made through a home warranty. The technician arrived, but did not fix the…read moreproblem because he had to go elsewhere. He said he would come back the following day. The next day he did not show or contact me until I called the warranty and they called him. He said he wouldn't be able to come because his truck was vandalized and was dealing with it. He said he would come the following day. He came the next day, briefly, as someone was waiting for him in his truck that was running. He did not fox the problem because he did not have the appropriate tool. He did not offer to get the appropriate tool. He said he would come the following day. he did not show the following day or contact me, so I informed the warranty we would need a new electrician. If you value your time, want your problem fixed, and prefer professionalism, don't use this company.

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

We are a property management team and have been using Randallstown Lock and Key regularly for our…read morelocksmith needs. Elise in the office is always a pleasure to work with--she's responsive, organized, and ensures everything runs smoothly. Bruce, the locksmith, is highly skilled, professional, and always gets the job done efficiently. Their team is reliable, knowledgeable, and consistently provides top-notch service. We highly recommend them for any locksmith needs!

Have used RLK for years. Good service and nice people. They are very busy but try to squeeze you in.read more

I've been a customer for over two years with virtually no issues to address. I have 4 security…read morecameras on two locations that have been out of service for over a year. I've tried too many times to count to call for technical advice and have been completely Ghosted!!

Alpha Camera & Security was fantastic. Arrived early, quickly assessed the problem and fixed it…read more Vass was very friendly, polite and extremely knowledgeable! His prices are very reasonable and we were very satisfied with his work. If you are looking for a professional who is knowledgeable and honest, don't hesitate to give them a call!

I HIGHLY recomment Cable Connexions. These guys were professional and helpful from start to finish…read more I was initially going to have Best Buy install my two TVs, but I heard about Thumbtack and reached out for a quote. I emailed James on a Sunday, and although it was a weekend, James promptly answered all of my questions on the same day (and I sent him a ton of emailes), so I scheduled the service. The service tech (Anthony) called me in the morning and let me know when he would be arriving. Anthony arrived on time and promptly and professionally installed my two TVs. Anthony did an amazing job and is incredibly talented. He took time to measure every single angle and was very precise. If you need TVs installed, I highly encourage you to use Cable Connexions!

Awesome service. Very meticulous and knows what they are doing. Super friendly and works very…read morequickly. You will not be disappointed.

This is the absolute worst company in existence. Every aspect of it. I could literally run a better…read moresecurity business in my sleep. How can I describe them, here are just a few words: Immoral Scam Misleading Corrupt Sneaky Illegal contracts Horrible service No communication I swear to everyone who reads this, please never ever use this company. Ever. In fact avoid all security companies with contracts. Their goal is to use their confusing contracts to charge you literally thousands of dollars and harm your credit And your life. I repeat never ever use them.

I've referred many of my clients to Advanced Protection. They are honest, professional and…read moreresponsive people. Having an alarm company with local, responsive contacts gives peace of mind to my clients and this is a prime reason why Advanced Protection is my primary source for security systems.