I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.

I really had an incredible experience shopping here. I know a little about audio equipment, but was…read morecertainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!

Walked in the store this afternoon ready to spend money on some audio components. By my count,…read morethere were two employees working. They were with other customers, and neither greeted me nor acknowledged me during my 10 minutes in the store. Out of all of the people in the store, I (a Black man) was the only person of color. However, my money is just as green as everyone else's. After 10 minutes of marginalization, I walked past one employee on my way out the door. Subtract one star from my rating for racism and there you have my bottom line rating of this business.

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

Quick efficient communication. Randy was patient, informative and extremely efficient for a tv…read moremount. Highly recommend and would use again.

Randy, did a great job, showed up exactly when he said he would !and was able to get my older Bose…read moresystem up and running with a newer TV. Highly recommend

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

Not false advertising bought a advertised factory refurbished focal Bathys arrived not working look…read moregood but dead. There response go to the factory.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

I needed a TV Media In-Wall Box installed for my Samsung Frame Pro TV. After searching on Yelp, I…read moredecided to use Certified PRO AV. They were professional, courteous, personable, and knowledgeable. They communicated with me throughout the entire process from their arrival time, to the completed installation. They paid close attention to details and cleaned as they worked. If I could score higher than 5 stars, I would! Their customer service is amazing! I highly recommend them!

We moved recently to a new house, and I needed to have two big TVs hung. I put the request on yelp,…read moreand decided to go with Certified Pro AV, and I could not have made a better choice!!! I scheduled long in advance, and moved my dates around a couple of times, and they were super accommodating. Then I moved it up again, and they came earlier than we agreed! When they got to our house, it was the best experience from the beginning to the end. They were two of the friendliest people ever. The TVs were hung perfectly, cables hidden - suggested an idea for the tv boxes and it went flawlessly. I also realized I needed a network cable connector added in the basement, and with no questions asked, they fixed that too! It isn't often you encounter a business like this, but I could not recommend them any more highly. The price was very reasonable, and to be honest I would be happy to pay more for this type of service. Thank you so much Certified Pro AV!!!!!

We have worked with Kevin for almost 20 years. He knows audio visual, TV, stereo, WiFi, home…read morenetworks, etc. Most importantly, he is incredibly client-oriented and responsive. He loves to create great home theaters, Sonos systems, etc. that are easy to use, and rock!

From the owner: Phone calls ONLY please. My family-owned business is pleased to offer an assortment of electronic…read moreproducts and services. From TVs and Audio Systems to Complete Home Theater and Multi-Room Sound Systems. New builds, remodels or replacement of your old equipment with the latest technology. I can design, sell, install, program and train you on how to use your new systems. With over 30 years in the business, I have the experience to help you with whatever you may need. And when you become my Client, you will get my mobile number and you can call me anytime 24/7 and unless it is impossible, I actually answer the phone - eager to help. When you call my office for your initial consultation at the posted phone number, please leave a detailed message and I will call you back as soon as I get a break in the action and we'll set something up.