Did not follow up as promised; charged inappropriately; does not man up on doing the physical aspect of TV hanging without needing additional 3rd person. Greg spent about six hours in my home discussing and assessing my needs. He charged me for three hours of his time and provided and installed one Amazon Fire Stick (overpriced) with the promise of doing a follow up for outlining the work needed on the next visit over the next week or two. He did not do this. I followed up with him and he forgot. We set up a time for the next appointment where the approach was to knock out what was needed on the various TV hangings and tech solutions. I canceled and rescheduled for a future date and used another vendor who came in with one person and knocked out what was needed without the six hour assessment time that Greg did. I had one remaining TV to install (42" plasma TV) and tech issue to resolve that I wanted to see if Greg could do. He was going to bring in a 3rd person to hang it and charge accordingly. The vendor I used to remove and install four large screen TVs only needed himself and one other person, did not need a six hour assessment, came in and cleaned up the prior existing wirework and bang, bang, bang completed the work, a tech issue, provided and installed an Amazon Fire stick. Bad experience with Household Installs, not recommended. read more