Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

We hired Brown's for the rebuild of our deck after moving into our new home. It took a while to…read morecoordinate a time to meet with Jim, but he was very professional right from the start and provided the most competitive pricing for the job. As a property manager myself, I appreciated his clean contracting process - he'll print out two copies so both you and he can sign, he'll document the down payment amount and check number (and sign), he'll get his insurance agent to provide you with a COI right after, and keep you updated regularly throughout the project and will document any change orders with updated payment schedules. Our deck project became complicated by obvious grading/drainage issues and sunken footers at the adjacent porch that the deck is flush to, which caused our project cost to increase significantly. Some would say that the change in scope is a pricing tactic, and maybe it is for some, but not Jim. He carefully explained and showed us the issues, then helped prioritize them so we knew what really needed to be addressed and what could wait. His sub was great - always on time, productive as hell, and maintained a tidy worksite. You could tell the sub really cared about their work and Jim made it a point to stop by to check in. The end result is a beautiful deck that we cannot wait to furnish and use. The experience with Jim was so great that we will call him when we're ready to bid out our master bath and kitchen reno. He's a good human.

James L. Graves Construction was great. I had two bathrooms remodeled and their work was…read morebeautiful. Mitch, the on-site project manager was knowledgeable, skilled and easy to work with. Kyle, the in-office project manager was always available and helpful. The job was supposed to take 3 - 5 weeks. They finished in three and a half weeks. I am very pleased with the remodeling job that they did. I can't recommend them highly enough.

We signed a contract with Graves to remodel our kitchen and both upstairs bathrooms. We were told…read more(AFTER we signed) that it would take 4-6 weeks for the cabinets to be ready, so this delayed our project until around the holidays. They were gracious enough, however, to replace our stove (which we needed for Thanksgiving) and fixed/patched a hole in the ceiling in advance of the project. So, that was nice. The problem, though, was that 4-6 weeks turned into FIVE MONTHS. We signed in October, and the project didn't start until March. I think in today's pandemic world, that would have been a lot more understandable given supply chain issues, but we were told this was a personnel issue on the contractor's side. Okay, whatever, we rolled with it. We lived with the old rooms for several years... what was a few more months? The remodeling went well, but instead of 6 weeks, it lasted 8 weeks. Again, not really our biggest gripe. We understand timing and how projects can get wonky sometimes. But, the problem here was, there was no communication from their side as to what the delays were and when we could expect work to resume. In fact, every update we received, it was after WE called THEM. We never received a proactive call from the company. Until... my first Yelp review. It was basically the same as above, with some errant backstory from another vendor that got confused into the mix. Then, we had a call immediately from the owner, within 24 hours of posting the review. So, why did our project manager use this same proactive outreach when working on our project? Why did it take a negative review to stir action? To their defense, half of the issues we pointed out (missing cabinet posts, leak from the commode, stain in the kitchen ceiling from leak/water damage, loose fixture in the bathroom). The other half (repainting the ceiling, loose bathroom faucet fixtures, loose commode not properly in place, dishwasher not attached to the counter and pulling on the paneling) were never addressed. Fast forward to today, and we have a leak (again) in the same commode because there is an unsecured PVC ring that was used to raise said commode for apparently no discernable reason. This has lead to a gradual leak that caused yet another hold in our ceiling, not to mention the cost of having the leak identified and resolved by an outside contractor. At this point, I'm not going to be pressured to recant my review. These are the facts and potential customers should be made aware of our experience. Each of the three remodeled rooms has lingering issues, some more severe than others. Aesthetically, the work was very well done, and we do enjoy the functional and well-working aspects. The parts that need addressing, however, have already cost us additional and unnecessary funds to rectify. This has been an overall unsatisfactory experience.

Great service and they did the work in a professional mann. We are very pleased. We are planning to…read moreuse them for some more work.

From the owner: PRG Home Improvement LLC (MHIC #113057) is a licensed and insured remodeling contractor based in…read moreGambrills, MD, serving homeowners throughout Anne Arundel and Howard Counties -- including Crofton, Odenton, Ellicott City, and Columbia. We specialize in custom bathroom remodeling, tub-to-shower conversions, kitchen renovations, screened porches, decks, and detailed finish carpentry. From full tile shower systems with custom niches and surrounds to open-concept kitchen upgrades and weather-resistant porch builds, every project is built without shortcuts -- and we're on-site personally to make sure of it. Every job starts with a free estimate and a detailed walkthrough so you know exactly what to expect. Contact PRG Home Improvement LLC today!

I had the Arrington Group come in to repair damages that occurred to my living room after a water…read moreleak. The team was very thorough in the repairs and was able to get the rooms back to the condition prior to the damage. I appreciated the effort the team made in ensuring everything was done right, including cleanup, which left me with a room I could use again without any additional effort.

From the owner: The Arrington Group LLC., will reinvent your home, offering a one-stop-shop approach for all…read moreaspects of your construction or re-modeling project. We specialize in water, fire, and wind damage for your home. Your dream kitchen, recreation room, or other favorite spot is just a call away.

I recently hired this company to come out and take care of a few small jobs around my house. I…read moredealt with the owner, Chris, and he was awesome! There were a couple items on the list that provided a bit of a challenge for him because they were finicky, but he persevered and took care of everything with a great attitude and expertise. If you are looking for a company to help you with a couple items on your to do list, definitely give them a call. Chris was professional and knowledgeable, but also incredibly friendly and pleasant to work with. I will absolutely be using this company again for all of my handyman and small job related needs at my primary residence, as well as my rental property. The best part is, it's always great to support a locally owned small business!

Chris was great and easy to coordinate with for work on our rental unit. Never met him face to…read moreface but he was a great communicator with text and calls. Sent before and after photos of all the work, let when he was entering and leaving the job.

Excellent customer service. Great communication and friendly group of people. Joselin and Jay are…read moreawesome.

From the owner: Looking for an affordable and professional contractor? This is the right place where expert…read moreprofessionals understand your requirements and deliver the quality service on best price and exact time. We are committed to providing the best service and experience possible to make your experience with us best of all. we are offering services including Interior And Exterior Painting, Bathroom Remodeling, Kitchen Remodeling, Basement Remodeling, and Basement Finishing Services.

Luis did an outstanding job resurfacing my deck with new Trex boards and replacing the steps. He…read morealso suggested important ways to improve the structural integrity of my 35 year old deck. He was professional, reliable, and paid great attention to detail throughout the project. The finished result looks fantastic, and the workmanship is top-notch. He communicated clearly and completed the work efficiently without cutting corners. It's not always easy to find someone who combines quality work with fair pricing, but Luis absolutely delivered. I would highly recommend him for any deck or general handyman work and would not hesitate to hire him again.

Incredible job helping with our deck. He cleaned up, replaced some boards, and painted our patio…read moreexactly as we needed. Luis was super responsive, fair priced, and got the job done quickly. Will absolutely hire him and his team again.

So, I've never before left a review for a company for giving me a price quote, but what Marcus at M…read more& C Global Construction did was way above and beyond, and I would highly recommend his business to anybody in need of general contracting work. I was looking into getting siding done for my elderly mother's home, which is badly in need of repair, and Marcus not only gave me a quote, but he (1) was incredibly honest about possible damage underneath the siding once the job begins that may need to be addressed to maintain the integrity of the structure of the house (something that the other contractors I got quotes from didn't do), (2) went out of his way to make the right kind of financing available to my mother to accommodate her concerns by adding a new option to his list of financing options by having his company sign up with an additional bank, (3) made adjustments to match competitors' price quotes, (4) took a look at some other areas of my mother's home to help me make assessments about what work to prioritize and (5) overall made it abundantly clear that customer comfort and understanding are important to him. I mean, he answered a ton of questions I had over a period of weeks, and he also instilled in me the importance of addressing certain issues with my mom's house to maintain the home value and not cause or exasperate potential structural issues in the long run, emphasizing that he wanted her to make the best decisions regardless of whether or not we were able to sign a contract with M & C Global at this time. I have nothing but positive things to say about my contact with the owner of this company, and in fact he has left me feeling much more knowledgeable about the work ahead that needs to be done on my mother's home (even beyond the siding issues) and more empowered to get the work done. Marcus told me that he's passionate about advocating for homeownership and helping people maintain their homes. It definitely shows.

I cannot recommend M & C Global Construction highly enough. Marcus was professional, responsive,…read morerespectful and easy to work with in every single interaction we had. The crew was fantastic start to finish and were all the above as well. They did everything possible to minimize disruption and were very nice to have around. Everyone was timely, communication was clear, timeline was exactly as expected and communicated. We are delighted with our project and I don't have a single negative thing to say about the project or M & C Global. You will not regret working with this company for your project.

This is our 4th project with Exis General Contracting and the room looks great! They removed…read morepaneling and ceiling beams and modernized our family room that was built in the 70s to look like it belongs today! The team arrived on time and left the room spotless every day! In addition, when they discovered termite damage they reframed the area. We love the new look!

We hired Exis in 2024 to construct an addition onto our small home. They were able to take our…read morearchitect's rough plans and flesh them out fully, coming up with a design that utilized as much of our plot as we could. We ended up doubling our square footage, adding one and half bathrooms, a huge primary suite with a walk-in closet, pantry, laundry room, family room, and a deck. We couldn't be more please with the quality of work the Exis crew performed. I would highly recommend them to anyone looking to get any work done on their home.