I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

I had an excellent experience working with High Tech CCTV. They are truly professional,…read moreknowledgeable, and reliable when it comes to CCTV installation and support. From the first consultation, they explained everything clearly, recommended the best options for my needs, and delivered exactly what was promised.

From the owner: Protect your business with Hi-Tech CCTV —a trusted security systems expert in Reisterstown for over…read more20 years. We specialize in custom security solutions for commercial properties, including gas stations, retail stores, and offices. From surveillance cameras to access control, our experienced team delivers reliable installations and service you can count on. Call Hi-Tech at +1 (667) 755-9169 for a professional security assessment today

It's the week of getting house stuff done before I go on vacation. So my door has been drafty,…read morecreaky, and crooked for a while, but I finally decided to get it addressed. Right after putting in an inquiry on here, I got a message and then a phone call not long after that. I scheduled for the 2-4pm time frame for someone to come and give me a free estimate, and two guys showed up at 1:53pm. I was surprised, because I was told I would get a text, but I didn't. It didn't work in their system for some reason, I saw him try in front of me. But it was a pleasant surprise, I was available! Their names were Elmer and Kingston. They assessed the door, told me what they would have to do to fix it, gave me the honest price point, and asked me whether I wanted to hold off or have it done immediately. I decide to just get it done, and so I asked them to hold on for me to secure my cats so they wouldn't run outside. They literally had to take the door off of the hinges! They used that time to go grab tools and a patiently waited for me to let them know when my cats were secured. The job didn't take that long, I didn't actually time it.... Maybe about 40 minutes? They were efficient and really did their thing. So now, my door is fixed and I'm ready to go on vacation. They aren't the closest geographically, but they do serve the entire area. Would recommend if your door is having issues!

A reliable, full-service locksmith and security provider offering comprehensive solutions for…read morehomes, businesses, and vehicles. Specializing in lock repair, safe installation, key duplication, and door hardware maintenance, Advanced Security Safe and Lock provides prompt, professional assistance to keep properties secure.

Have had them since I bought my house 20+ years ago. Previous owners had them and the house was…read morealready configured so I just kept what was in place. One of the service techs walked me through replacing the battery in my system on Friday since it had come up with a failure warning and it was beeping incessantly. Rather than waiting 6 days for a tech to arrive, she suggested I take a look locally for one or buy online. Since Home Depot didn't have one I bought this one on Amazon for $17. Arrived next morning. Bazinga!!! The security company was charging $40 for theirs plus a $70 service visit. They're only two terminal connectors so it was easy enough to install and $17 beats $110 by anybody's math. Takes less than 2 seconds to install. I had some difficulty with everything working properly once the battery was connected but I was able to call into the monitoring station and have a service tech paged to call me back. He did, and was able to help me troubleshoot the connectivity issue. Overall it's a pretty easy company to deal with. They can be a little difficult to reach sometimes (esp after hours) because I don't think they're infrastructure is like other companies. I get the impression they're a fairly small family run operation. When you call during the week for billing our other questions you get the main office personnel who are always helpful and friendly. There is no prompt in their voicemail tree for TECH SUPPORT so you have to go in through monitoring, and be transferred (or if during business hours someone from the main office will transfer you). Then you listen to more voicemail prompts and select one for somebody to call you back. They definitely call you back anytime your alarm trips, for any reason. Home, then your cell if no answer. It's $75/quarter from monitoring which is on par with most other companies in this space so overall it gets the job done. No real complaints.

We have used Crimpco for many years. We continue to be very pleased with their services.read more

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

I had a high-end TV solution installed, and HS Tech Group did a terrific job. Not only do I have…read morethe best AV set up on the block, but the service team went above and beyond. We had a problem with an older TV screen, and the techs developed a great solution and helped me implement it. They reprogrammed one of my remotes and helped me get everything tuned up perfectly. They even suggested repositioning a piece of heavy furniture so the room would work best with the new equipment. HS Tech Group is a cut above; I highly recommend them!

Do NOT use them- they renewed the contract automatically( for 5 yrs ahead) without telling…read morehomeowner & will NOT allow homeowner to cancel service without a lump sum payment- OMG

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

This is a long overdue review for a company and people that deserve more than 5 stars…read more I had cameras (2 doorbell cameras and 1 fixed camera) installed at my home about a year ago. Chris and Rose came out to do the install and did a wonderful job. They hid the wires well and made sure everything was in good working order prior to leaving. (They even stopped work to help look for the cat that we thought escaped while the door was open.) They answered all the questions I had after installation and helped to resolve issues with video quality and connectivity. About 4 months after installation one of the doorbell cameras malfunctioned and caught fire. I emailed Chris and Rose about what happened. They came that same evening to help secure the door since the fire department ripped out the door frame to stop by fire. They didn't stop there. Chris and Rose figured out what happened and went back to the manufacturer. They were able to get the manufacturer to exchange the doorbell cameras for an updated version. When they came back to replace the doorbell cameras they found replacing the one that malfunctioned would no longer be the best option because of the addition of a storm door. Chris and Rose suggested a fixed camera instead. Chris came back a 3rd time to install the fixed camera. There was no hesitation or complaints from them about having to come out a 3rd time. It's now about 8 months later and things are working well. I know if I ever had additional questions or issues, Chris and Rose wouldn't hesitate to address them.

I just got my car door repaired and these are the nicest people. They are prompt and easy to work…read morewith. They repaired my door in no time.