Incredibly professional. I appreciated the representative, Rosario, who was extremely patient and informative. She even brought out additional sizes I requested to try on just to ensure I was confident with the shoes I went home with (lol, the size she initially recommended). She never made me feel bad for requesting to try on more shoes and I never felt pressured into the sale nor stressed about the time it took to make a decision. The shoes are a little pricey, but WORTH every penny for the costumer service at this establishment and the knowledge they share. THANK YOU Run With Us, thank you SO much Rosario for your courtesy and for educating me about proper running shoes. I will be back in time before my knees advise me to buy new shoes. A WONDERFUL doctor, Dr.Diep, recommended this store. My mom has had consistent horrible experiences shopping for shoes. A medical condition makes it so hard for her to find shoes that fit well, let alone comfortable. Two days ago-Thank you, Run With Us, for not being rude or frustrated with her. She was SO happy with the kind service and surprised to find shoes that she can walk with!!! My dad was relieved! Days, hours and miles throughout many years driving her around to other stores. Finally, a great experience for them here. He bought her 3 pairs and 2 pairs for himself. He also has had some issues regarding his feet that previous shoes nor insoles could help with. So far he is doing great since his visit to this store-no pain during his daily walk/exercise using his new shoes. I will go on a run soon and feel optimistic these shoes will work nicely for me. read more

I went there for the expertise that I had heard about. The trained staff, analyzed my needs and gave me a shoe with way too much arch support. I questioned it, but he said that my feet would adapt. Since they came so highly regarded, I took his advice. I wore the shoes for a while and my second toe in ended getting really messed up. Turned black underneath and I thought I was going to have to go to the doctors. Instead, I just got rid of the over priced shoes and my toe heeled. I'm pretty sure I walked and ran on that toe for months because the arch was so high. To this day, I feel the place is just overrated. read more

I had a really positive experience there. I showed up about 25 minutes before the store closed, but the employee I talked to was still super helpful and seemed like she really knew what she was doing. I told her my price range was preferably on the low end, and she brought out a bunch of shoes for me to try on and even let me run around on the sidewalk outside the store to test them out. I walked out with a very reasonably priced pair of shoes that were super bouncy and comfortable. Definitely recommend. read more

I took my daughter here because she had just joined track and I didn't know anything about track so right when we walked in Mike greeted us with a friendly smile and asked us if we needed any help! My daughter asked about track shoes and I guess there are many different one for different events that you do in track and field. Who would have known. Anyways my daughter was kind of picky but long story short he was able to find the right one she needed! Will def go back because of the customer service!!! Thank you Mike and Run with Us!! read more

This place knows their stuff. Very knowledgeable and friendly staff. It wasn't a high pressure sales environment at all. Just a bunch of friendly people who love running and want to help you choose a pair that's right for you. read more

I'm a beginner when it comes to running and a complete amateur when it comes to buying the right running shoes. The staff at Run With Us were very helpful. They gave me their best advice when picking out the right running shoes and helped me pick out the best shoes for me. I have a hip condition and it throws my gait off when I walk. The staff advised me to get shoes with arch support. The staffer, a nice girl, pulled out several different types of shoes from the stock and let me test out each one by walking around the store. I walked out of the store with a new pair of running shoes and some friction-less socks. I have to admit the prices did make me hesitate to buy, but I have to say I'm loving my shoes right now. I use them for everything! read more

I was very happy with the excellent customer service from Peter..I had emailed him on a couple of issues and he was kind enough to get back to me asap...I went in today to exchange some shoes that I had bought about a month ago and had wore them a few times..But I felt that they were to narrow. Peter sat me down as we tried on several different pairs and brands....seems like a men's shoe wide was the best fit...and it was an even exchange...I'm happy and my feet are happy too...I highly recommend you to shop here and will be sending friends your way...Thank you so much Peter read more

Ray was very helpful getting running shoes and track spikes for my son. Didn't over sell the expensive shoes, but got us what we needed.

Great shop!! Everyone here was so helpful and gave us so much information. They made sure we found the perfect shoes for each of us according to our feet. Will definitely come back!! read more

The people are very friendly. They provide great service and are very knowledgeable!!! Felt confident buying shoes that will do the job as I start my journey as a amateur runner! Thank you Run with Us. It's really hard to find great service nowadays. read more

Staff is very helpful. Have some cool meet up groups at the store or the Rose Bowl.

Visit was quick, and helpful. They check out your feet for pronation degree, size you, and give you several options to try on. You can go outside in the parking lot to try them out on the pavement, or just cruise around the store. Lots of clothes, and lots of shoes to choose from.. Saw lots of bras hanging around, but no femail staffers for opinions. Staff was friendly and prompt so overall the visit was good, and I will return again. read more

Ashley at Run With Us was incredibly helpful. She was patient and listened well to the concerns I have about my running. She was helpful in talking through the pros and cons of the different shoes I tried on and provided honest feedback for my questions. I have been here before and always had a positive experience with their customer service and have no doubt that when I need shoes next time, this will be where I get them. Thanks, Ashley!! read more

Absolutely the best place to get athletic shoes. As soon as you walk in the personal attention begins. From foot measurement to gait analysis, this place is rock solid in their knowledge of running/athletic shoes a well as customer service. I'm a runner and cross trainer, my husband just cross trains. We both go to Run With Us for our athletic shoe needs. Sure they specialize in running shoes but at the end of the day I want a shoe that has ood arch support, is light and most importantly comfortable. My husband wants the same but seeingbthat he's not a runner, a lightbwigt shoe is not as important. Their shoes aren't cheap but you definitely get what you pay for, excellent customer service and the most comfortable shoes available. We've shopped here multiple times and will continue to. It doesn't get better than this!!!!!! Go pay them a visit, you won't regret it. read more

Very helpful,patient and knowledgeable employees!!! I didn't know what running shoes to get so the employee checked my gait and gave me a variety of shoes to try on. They also let you run outside with the shoes on so you could try and test it and that really helped me decide what shoes to choose. They also had great discounts when I went there! Love this store!! After giving me atleast 6 options for shoes, i decided to get the brooks adrenaline. Would definitely go back read more

A great true running store with very friendly staff. They do weekly trail runs and weekly street runs with great participation. They carry the best shoes in town and really know their product read more

The sales staff is always so knowledgeable about running shoes. They take their time and suggest several brands, ask what kind of running you're doing, how often, etc. So much better than going to a big box store!! read more

I was referred here by my neighbor and I am forever Grateful! These people are the Holy Grail for finding a proper shoe. I am a walker and I suffer from BAD feet..high arch, narrow foot and heel..UGH! Victor helped me & was amazing! Had me stand on a computer type diagnostic thing that read my feet then he carefully measures then he had me walk so he could see how I walk & then he brought out many selections & we tried & I walked & Victor checked everything. .FANTASTIC! read more

Stopped by to pick up a prize from the pasadena trail race circuit, was impressed with the breadth of selection and great service, thank you! read more

Cool shop, great selections. The staff was very friendly and knowledgeable-- they helped me found a pair of running shoes that were perfect ! read more

A great place to buy running shoes and accessories for running. I was helped the moment I walked in, asked exactly what was needed, and the staff helped me determine what my running/walking bio-mechanics were like to select the proper shoes for me. Excellent service, excellent attention to detail. After coming here I'd rather not go anywhere else. Prices are on-par with any other sporting goods store, and I'm sure you can get cheaper on the internet. But the internet won't help you and give you the individual attention and care this store will give. read more

Was very happy overall with Run WIth Us. My wife and I both came in together to get some new shoes. While we did not receive quite the service that I was expecting based on the reveiews we read, I do not have any complaints. The gentleman who helped us was very nice and listened to our needs. He then provided roughly 3-5 options for both of us to try on and test out. In the end we both walked out happy and with a great new pair of shoes. read more

I just had the best sneaker buying experience of my life today with Adrian. It's very reassuring to be helped by someone with his knowledge and experience. He really knows how to find the best sneakers for your feet. read more

Best sneaker shopping experience ever! Adrian listened to my "sneaker story", recognized the problem, identified sneakers that fit the bill, brought four pairs out, no pressure, and done. Just professional, knew his stuff, and took care of it. To top it off, i had about 20 minutes to make it happen, and he did. read more

Great finding!!! So happy I stop by, staff super helpful and they have everything I need, getting ready for my half marathons this year!! Getting real!! Yay!!!‍ read more

Again these guys do know their stuff. Had me take off my shoes, and immediately identified the lower arch in my left foot and brought out several shoes that might work for me. I went with the NB 882, and they feel like pillows on my feet. A lot of cushioning for the marathon training, but lightweight! Excellent service! read more

The staff here is awesome. I got fitted for a running shoe. They allowed me to run in the store and outside on the concrete sidewalk. This is a service online shopping sites cannot provide. Run will also price match online sites. Their return and exchange policy is reasonable. read more

Background - Hill running, plus higher mileage, plus getting older equals Achilles tendinitis. As a triathlete, balancing training, family and work get tricky and one has absolutely zero time to get injured. The wife okay'd getting fitted for proper running shoes as the more time I spent sitting around healing, the more griping she had to hear from me about the injury. Read alot of reviews and spoke to a good friend that runs marathons for breakfast and decided this was the spot. Experience - Immediately upon entering you're greeted with ample smiles and friendly associates. They begin by identifying your needs with questions of terrain, type of running, injuries and so forth. Took off my old shoes walked up and and down for them to see my pronation. They then followed up with feet measurement identifying your proper shoe size and voila, out comes 3 boxes. The best part? he tells me to go outside and run with them. My wife said I had a grin from ear to ear. If you can't run in them how will you know they're right for you? A simple concept but one no commercial store will ever pick up on, since reselling shoes that have been run in are not appealing...well that's bullocks! After trying all three you identify what aspects appeal to you, then bam another box comes out. Once you're down to two finalist the most amazing thing happened, he put one on each foot. Never tried this process but wow, being able to go outside do a light jog, with a different shoe on each foot just about clears up any doubts you have about a selection. Conclusion - Can't thank the sales associate enough, Run with Us is the only place I'll be buying running shoes from now on. The process was more than I could ask for and I'm definitely happy with my selection. That same day I broke the new trainers in with a 5 miler in 85 heat and what do you know faster than that last time I did that route. My feet are happy, my wife is happy and most of all I can get back to training full force. Thanks Run With Us! read more

Community focused (kick off events, raffles, fun runs). Discounts for local running clubs and others. Knowledgable staff and great service.

5 star business all day long!!!! Came here after doing a 10k and realizing that my nikes werent cutting it. My buddies recommended this place and im glad they did. We came in took a quick look around and were asked right away if we needed help. I told the gentleman there that i needed some new running shoes and that i wanted to get fitted. He then had me do some walking for him, he saw what my gait looked like and right away went to the back to get what i needed. He brought out 3 pairs for me and told me all the features, benefits, and prices of each. I made my decision and i couldnt be happier. Great little local business with a super friendly and super helpful staff. A definite must! read more

I have never had a pair of shoes that fit so well. They were amazingly friendly and helpful! They really knew what they're talking about and took their time to answer all of my questions.The only downside is that they were out of the Asics tech shirt from the yelp offer.. read more

I'm not sure if you can run in the San Gabriel Valley without going to Run With Us at some point. Either you are going to need professional shoe advice, you are going to need to pick up your running club t-shirt from them, or you are going to need to meet other runners. There's no way around running with them at some point, so at least they are awesome. read more

Went in to Run With Us the other day because I knew they would be very helpful and patient finding a walking shoe for my 83 year old mother. They did not disappoint! She has never had anyone take the time to give her several selections to try after spending time measuring her foot every which way and watching her walk. A wonderful experience! read more

Great customer service! I'm a novice runner and decided that I needed new footwear before my first half marathon. Found this place on Yelp and decided to give them a try... five stars! The employee took great care of me - even had me run and walk in the shoes. Since many of their staff are avid runners, they also had some great tips for training. I wish more places gave this level of service! read more

Took my daughter to buy running socks because she was getting blisters. Had them look at her running shoes as well and it tiurns out that the shoes were also not the best fit for her feet. They took their time to explain the pros and cons of each pair of socks and shoes. She tried on 4 different pairs and they even told her to go run outside the store with them to see how they felt! I was very impressed by their knowledge and customer service. Not the cheapest place to buy a pair of shoes, but if you are a serious runner or training for the L.A. Marathon, definitely worth stopping in to have them recommend shoes and socks to at least get you started. Will definitely shop there again! read more

Wow this is like the best running shoe store I have ever been to...way better than New Balance or Sports Chalet; they actually know what they're talking about. SUPER knowledgeable staff and patient as I felt out each shoe (paranoid about tearing my ATL again and well, just damn picky). They're knowledgeable about all the specifics with each brand/ models as I quizzed them on differences. Thanks guys @ Run With Us!!! You really fit me with an awesome Mizuno shoe! Will be coming DEFINTELY! :D read more

Four months ago I bought $120 Heidi Klum running sneakers at New Balance (Arroyo Parkway). I lived to regret the purchase as I got plantar fasciitis. I went to Run With Us for heel inserts, but left with a new pair of Saucony running shoes that I LOVE. My feet feel wrapped in deluxe cushioning and they look pretty fresh too! The staff is knowledgeable, examining my gait and ankle strength before recommending shoes. He was also patient while I tried on 6 different pairs of shoes and jogged around the block before purchasing. They are the best place in town for running shoes! read more

These guys are great. Super thorough all the way. I walked in, got sized up, got a walking test and was given 5 different shoes to choose from all helping with my step. I'm very pumped and will be returning in 8-12 months for my next pair of running shoes! Thanks! read more

I came here looking for track sprint spikes and was not disappointed. Adrian was super helpful in letting me try on every pair of spikes they had available and talking me though the features of each one. The rest of the staff were also very friendly. I would definitely suggest this store to anyone looking for anything running related! read more

My husband and I recently started running. Our shoes were casually bought online. Realizing that a casual past time was becoming more serious, we signed up for a 5K and decided we needed some better shoes. My husband (who has flat feet) went to Run With Us, had his feet scanned, bought a pair of Brooks shoes that he is in love with. He had an excellent experience and felt like the attention and recommendations were top notch. He has since brought me (his wife) in to get a pair of shoes as well. I was surprised to find my current shoes were too small and was fitter for 1 size up. So excited to give them a try! Excellent customer service. read more