Very bad service!!! Went in today for breakfast and while we got seated right away and got our drink orders, the waiter never asked for our order. We waited half an hour and nobody came to get our order. My son asked the waiter that he's ready to order but the waiter told him to wait. That was rude. The other customers that came after us got their order. It's very unfair!!! We won't come back!!! Bad service!!! Bad attitude!!! read more

came here on Sunday 8/15 around 12:30pm w/the wife & mom in tow... cheerfully greeted upon entering the establishment & promptly seated by the host...our server Lupe quickly introduced himself as our server & asked us if we would like something to drink as we perused the menu...water, coffee & Diet Coke were brought to us as we were ready to order... I opted for the corned beef hash & scrambled eggs & because I'm currently on a KETO diet asked Lupe if I can sub a salad in lieu of the carb laden offerings of Ruby spuds & english muffin & was cheerfully told "yes you may", the wife ordered the Cobb salad & mom ordered Fish & chips...all three plates were served at the same time & prepared exactly as advertised on the menu with the exception of my special request at no additional charge I might add & with a smile to boot... to cap an already great dining experience, Lupe brought my mom a "birthday strawberry sundae" which she really enjoyed & appreciated... I asked to speak to the manager Anselmo & told him what a great lunch experience we had with Lupe & he replied to me that he was the employee of the year at this location to which I replied, "it doesn't surprise me in the least..." upon my next visit, I will request Lupe as my server & you should as well & you're welcome... read more

We've been to this and other Ruby's often over the years and we've noticed a consistent decline in quality. Because it was convenient to where we were today, we decided to try again. I ordered what they acclaimed as the "best corned beef anywhere"! If dry, tasteless meat is the best, I'd hate to try worse! We overheard the waiter tell another customer that this location has filed for bankruptcy and that someone had bought them out. I really expect closed doors very soon! read more

Good food and so nostalgic. Really nice and friendly staff. I've been coming here since my kids were babies. I hope more people come out to keep this location open. read more

No star, restaurant is dirty. No server cleans the tables after customers leave. Food is nasty

We love kids eat free Tuesdays! Kids love getting gum balls (and free floats if it's a red one!). Food is yummy and generous with pickles and fries refills. Winona always welcomes us with a smile and great service. We come here often to celebrate as a family. read more

So the calamari looked like fish sticks and tarter sauce from the bottle . The chicken strips were so hard I could break my tooth. And the coslaw tasted like the cabbage was rotten. What the heck man . For having such huge car shows on a Friday they need to step up their game . Poor waitress had to sell herself to get a decent tip because if she only depended on the food it would get her nowhere . read more

Ruby's Diner - Diners Near Me - Whittier, California

See all

The food is good here however it's upsetting when I place an order online for a certain pick up time and I get to the location just to be told nothing has been made yet. What was the point of ordering ahead then? My coworkers and I have a limited time eating lunch which is why I placed the order ahead of time. By the time it was done, we had no time to drive back and eat. I can't rely on this place and their online ordering. Shame. read more

We stopped in for lunch, the service was fantastic, I believe her name was Winona ,she was very good at her job, made us feel welcomed, very nice and most of all she got our order right. Food was delicious, We will be back. read more

Absolutely disappointed. They see me waiting. I waited 15 min to be seated. Finally said something, and the guy goes "sorry we have a lot of online orders". Okay???? Thanks for letting me know when you saw me waiting. And it was as in " please leave vibe, we have so many orders" he was alluding to. Didn't even say sorry ma'am when I left. Never coming back. read more

Everyone who works here is nice as heck. Food was great. Definitely the best Ruby's I've been to.

I usually have a better experience but for some reason, tonight was really off. Idk if it was due to the car show but they ran out of glasses and my vanilla root beer was served in a paper cup. My cheeseburger had very little flavor and the ruby's sauce was nonexistent. I ordered the Cajun fries thinking they'd be tossed with jalapeños or something and they were just covered in seasoned salt. My 2 year old could even eat it, so Cajun it wasn't. The chocolate banana shake was very good and had chunks of bananas. Don't get me wrong, we'll be coming back because we know how could it can be. But for tonight, it's only a 3... read more

See all

So glad to be back and sit inside here, the atmosphere is so good. Our waiter was super friendly and even welcomed good conversation. Place is super clean and enjoyable, a lot of restaurants these days really don't care about the customer, but this place absolutely does. Thank you Ruby's!! read more

Ordered fish and chips $19 to small pieces of fish with a terrible batter not worth the price quality of food gone downhill will not go back

Unbelievable they forced a 20 percent tip. For a party of 8. Forced to tip every one in the restaurant according to the assist manager because he gets paid minimum wage. How you force a tip before service is done. What about service is bad you will tip according. Just bad business practice. read more

Our review of Ruby's will center around Winona, one of their best servers! She is a dynamic person who takes great pride in her work! Not only is she positive and upbeat, she makes everyone she serves feel special. We request her each time we come in during the Friday night Car Shows, which goes from May-October. She is extremely attentive to us no matter how busy it gets! Winona is an incredible asset to Ruby's Diner in Whittier! Go see for yourself! You won't be disappointed! read more

Had the RubyClub sandwich for lunch today. This is always really good and today was no different. REAL carved turkey (NOT deli meat), bacon, lettuce, tomato on a nice roll. (It also comes with avocado but I leave that off.) Fries were done just right and the serving was generous. Sandra provided excellent customer service! read more

Ruby's Diner - Diners Near Me - Whittier, California

We used to love Ruby's. It's just not the same anymore. This is the 2nd time I attend a fundraiser and the service is not good. It wasn't even busy. We were not asked if we needed anything, offered refills, nothing. The waitresses were confused. So sad to see Ruby's go down like this. read more

Met up with some old friends for dinner and car show Friday evening. Food and server Winona were awesome. I had fish and chips, friends had cheese burgers and fries, all cooked to perfection. Winona was so nice, attentive, and had awesome attitude for as busy as they were. Thank you. We will be back!!! read more

Stopped by to have lunch at this beautiful place in the heart of Whittier area. In was in the big shopping mall on the Whittier blvd. The restaurant was next to 24 fitness and Sears. There were many small businesses near by in the same mall. I ordered a big and juicy burger, it was good and very delicious. It came with French fried so it made my lunch complete. The place was clean and there was a plenty of rooms for customers either seated inside or outside. Services here were outstanding and friendly. Would comeback to this place next time for a different foods. read more

See all

Looks like it's a family operated franchise, the place looks like it's not at its best but overall had a great time celebrating my father's Birthday! Food was great! customer service was great to us! Give it a chance help this establishment local operated a chance! Help them get clientele and get back up after COVID era! read more

This was our second time that we've been disappointed with the operations of this business. Whoever is managing is failing at their task. Tonight was a repeat of the lack of cleanliness, several tables not bussed and numerous people not being served. We put our name on the wait list for two people. A family with 2 adults and 3 small children arrived after we did. And the hostess seated them before us in a booth that was adequate for two of us. So the argument that a larger table available was available first was not the case. Needless to say we walked out and went across the parking lot and had a much better experience at Red Robin. Attention to the owner of Ruby's Diner change your management staff and require your employees to follow some type of structure. It was chaotic and the employees were moving at snails pace. You are losing business because of the way this establishment is being ran. read more

Lupe is the best server EVER!!!! So kind and accommodating and just on top of everything!

1. This location was filthy from the moment we walked in. At least 5-6 tables had not been picked up and wiped down from previous customers. 2. The host was going to seat us on the left side and was told by manager/owner NO because that side was closed. They were sitting everyone on one side of the restaurant despite covide & dirty tables. We were so disgusted with how many dirty tables they allowed to pile up we couldn't even stay to eat. read more

Gale gale gale!!!!!! She's sweet funny and on top of it all! Great food waitress and it was a Saturday night out for us wanting to take my son and his friend out for a burger and shake and so delicious it was! Parmesan burger w avocado and Swiss cheese amazing- strawberry banana shake ores shake amazing- Garlic fries ask for them well done ! read more

Ruby's Diner - Diners Near Me - Whittier, California

Beans taste like the metal from the can. Water taste like sewer water. French toast was cool. Egg burrito taste like it would taste better if I was starving. read more

Ruby's Diner - Diners Near Me - Whittier, California

Ruby's is a local hot spot, A + They allow fundraising that help our local schools raise $$. I love the gum ball machine!! If a red one rolls out, Booom!! you get a free root beer float. It wasn't a packed house but 3-4 groups walked in at same time. Nonetheless our food did come out in a timely manner.. They serve SHOESTRING fries!! My favorite.. with the guacamole cheeseburger meal it was endless fries. Score!! The spread on burger is mayo just fyi:) The patty was thick! Our server was cool, very attentive. Provided us with some crafting of a pop up Chevy cardboard with stickers that did entertain the lil one for a bit! My Rubyclub also hit the spot with the toasted bread & crisp bacon.. I substituted reg fries for chili fries which were ok for me. The chili had diced tomatoes that I didn't care for! My son has a free meal reward from school so we are looking forward to returning. Yelp review challenge 61/100 read more

See all

This place has gone downhill so badly over the last couple of years. I used to love coming here, but the quality of food and the service has gotten progressively worse. When we came in, there was one other family. Two other groups came in after us and ordered and were served before us. When our food finally came, my french toast was cold. When I told the waiter, he said "Ok, enjoy" ??? The yolks were hard boiled on my mom's and my friend's Eggs Benedict. The potatoes were cold and uncooked. I'm not sure why the food was so poorly cooked when there were only 4 groups in the whole restaurant. I'm not even going to comment on the food presentation, but suffice it to say it didn't look anything like the pictures in the menu. I know that the food served in restaurants rarely looks exactly like the pictures, but these went even close. It's really too bad because this place was really great when Clive was the General Manager a few years ago. All the waiters and waitresses we're great. The food was good and also hot. I don't know who the general manager is now, but it is very evident they are not paying their employees much. I know a lot of places are understaffed because there's not enough interest in these kinds of jobs, but seriously. I imagine that I'm not the only one who feels this way as this place was empty on a Sunday at 9:00 - 9:30am. Most restaurants are jammed at this time for breakfast. I gave 2 stars because I'm hoping that this was just a rare incident. I hope they get things together here. read more

I have ALWAYS loved Ruby's for their delicious malts, especially the Peanut Butter Cup. So when they opened this location close to my hometown, I was pretty relieved! They are always consistent on solid comfort food and they are down to Earth. Now that we live in Pandemic times, I'm even more grateful they are still doing business. They offer take out or delivery. And our order hasn't ever been incorrect. This place is worth your money! read more

amazing service and amazing burgers!!! the place was super cute to take pics!! i would go again!! read more

Ruby's Diner - Bacon Cheeseburger - Diners Near Me - Whittier, California

Great old school diner! Came here with family. Great selection my little one couldn't decide! We got seated right away. Love the little car they give to kids. Service was great. Thursday's they have a great deal! Make sure to ask for the 2 burgers with fries and shakes! You won't regret it. Definitely returning. read more

Just had a great lunch. Hubby had the roast turkey sandwich which was excellent. His sandwich came with fries that were good I had a hard time not eating just one. I ordered the Cobb salad and is was super filling lots of the toppings that many restaurants tend to skimp on. Yummy crumbled blue cheese and blue cheese dressing. We had the pleasure of being waited on by Winona, the restaurant was short staffed and had a lot of customers yet Winona was very courteous and pleasant. We had a great meal and left very satisfied with the food and the service. Kudos to the kitchen staff for putting out such a great meal read more

This place is going downhill fast! DIRTY this place is sick, I only took pictures of the restroom(s) because I did not want to be seen taking the pictures, but the kitchen is just as dirty, Service was bad, the waitress was ok however she forgot two items on the order. And I paid 18.98 for a ranch Chicken Sandwich and was told I HAD to stick to Cajun fries and could not change back to regular (Lame) lol read more

See all

The smokey grilled burger smell coming out of the chimney of this Ruby's always tempts me to come in. Themed and designed after American Diners of the 40's Swing Era, the atmosphere also adds to the authenticity. Ruby's burgers and meat have a unique flavor and smell to them - a modern experience to taste how good burgers used to be made; classic American food at it's best. Just don't get the turkey burger (see pic). read more

See all

I love this chain. The menu is immense, the food is consistently excellent, decor is great and the staff is nice. All except the Anaheim location. It's beautifully designed, but woefully mismanaged. The food, staffing and hours are all inconsistent. On a Saturday night, with a dozen empty tables, you may wait for 45 minutes because they're understaffed. Service is often slow, despite two hustling servers, but they're overworked and can't service their tables properly. Unlike the other locations, the kitchen often makes the wrong dish. It would seem they can't keep their employees for very long. Headquarters should void their franchise, take it over and run it correctly. I'm pulling for it to improve. read more

Five out of five stars for me hands down. My entire family has been coming here to eat for fifteen years. As far as I am concerned, Ruby's is the only significant chain, and one of the last remaining places period, to get a burger exactly the way you want it no questions asked. Do try the Mushroom Swiss Burger, which uses real Swiss cheese and not white American "cheese". Beyond delish. If you come during a weekday afternoon/evening, make a point to ask for the server Winona. She is simply the finest, most attentive, sweetest waitress I have ever had, anywhere, by a country mile. read more

My family and I decided to have dinner at Ruby's Diner. I use to be a condiment Queen, but after today I was traumatized. Sad to say, but they had a spoiled bottle of ketchup sitting on our table. It was the most disgusting thing that has ever happened to me. I had to excuse myself from the table and rush to the bathroom. I mentioned it to the waiter, but I am hoping that they recheck all their condiments for expiration dates. Not sure if the health department checks the condiments on the tables, but if they did, this restaurant would've failed. read more

We came to Rubys for my moms birthday dinner. It took 30 minutes for my shake to be made. I was the only one who ordered a shake when we ordered our appetizers. The rest of the table ordered shakes when the server took our food order. Even though I ordered my shake before anyone else mine still came out later when everyone else's shakes came out.We finished our zucchini appetizers and stacked up our baskets hoping the server would pick them up so we had room at the table and she didn't. The empty trays were finally picked up when the shakes were delivered. Getting our first refills took awhile. Menus sat on our table until all the food had been delivered. I'm disappointed in the service here at Rubys tonight especially since I wanted my mom to have a good experience on her birthday of all days. read more

Ruby's Diner - Menus on the table still sitting even after our food was delivered . - Diners Near Me - Whittier, California

See all

I work not too far from this diner and I come here with a coworker every now and then. There always seem to only be one person working. We got there around noon and there were probably 6-7 tables that were occupied and only one lady working. Took a while to order, get our food and to get the bill because she was running back and fourth helping other tables. The food is good. I always get the american cheeseburger and fries. They weren't cold this time. 2 stars because they need at least another person on the floor. read more

Friendly, great service, was greeted and seated fast, food was tasty, shakes were yummy I had a great experience, Thank you to our server Lupe he was on top of everything, & anything we asked. He was on top of our refills, which I'm glad it's hard at times to wave down the server, not Lupe he would just show up and had refills ready. read more

Ruby's Diner - Diners Near Me - Whittier, California