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    Ruby's Diner

    3.4 (476 reviews)
    ModerateDiners, Burgers, American
    Closed 8:00 am - 8:00 pm

    Ruby's Diner Photos

    Business Info

    RUBY'S DINER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Touristy
    Dogs allowed

    Recommended Reviews - Ruby's Diner

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    Reviews With Photos

    Rubys Balboa Pier
    Kris B.

    Under new management and things are good. A couple months ago when we were dining in, a couple came in about 10 minutes before 8pm (closing) and were turned away by the supervisor on duty. Then last month a family came a few minutes before 8pm and were welcomed and seated. This week (we come almost weekly) it was busy but there were still tables available. I got the Apple, Pecan, Blue Cheese salad. This came with almost an entire head of lettuce. It was huge. But besides the toppings, it was just a whole bunch of lettuce. I wouldn't order this again. My other item is one I've had before and I absolutely recommend. The Turkey Breast Sandwich with cranberry sauce, lettuce, tomato and mayo. It's so good and comes in a soft French roll. A little taste of Thanksgiving. Service was swift and friendly. Our guy was learning a new ordering system but he did just fine. Brought my husband extra cocktail sauce for his fried shrimp. Extra salad dressing and ranch for my onion rings.

    Menu
    Lily V.

    I think this place was pretty good! The downside is when it's sunny, it's so hot and the umbrellas do nothing.. also no restroom so you have to just use hand sanitizer or walk down the pier to the public restrooms. We had to wait a bit to be seated since it was sort of busy and once we sat down it did get quite busy given it was right around lunch time. We ordered what we thought was the photo of the calamari fries but they were big slices of calamari which were actually decently good. Also got chili cheese fries, a burger, and the Chinese chicken salad. One of the servers was really running everywhere, she helped so much more than the server who originally took our order. The cheeseburger was actually really good, juicy still and pretty tasty and the fries were still crispy. The chili cheese fries were my favorite! Love the cheese melting and chili was meat and no beans, I can taste the spices. The salad was good and we asked for ranch since my parents didn't like the dressing it came with, but the chicken was too dry. Overall good place to eat and enjoy the pier with people fishing and gutting bait for more fish... the only thing I didn't like was the amount of seagulls being attracted by the fish bait...

    Hickory Burger
    Yvette M.

    We couldn't pass up eating at the original Ruby's Diner located at the end of the Balboa Pier. We walked up to the windows and the cashier asked if we wanted to order take out or dine in. We wanted to enjoy the views and chose to dine in. The hostess stand is located to the rear of the take out window. We chose to sit on the upstairs patio. Most of the tables have umbrellas and beautiful views. We remembered how delicious the shakes were back in the day and had to order a Strawberry Shake.The Strawberry Shake was just as delicious as we remembered. We tried the Hickory Burger which included onion rings, bacon and BBQ sauce. Overall, the burger didn't taste like it was freshly made. Everything tasted cold and the bacon was not crispy. It all just seemed overly priced at $30 for a cold burger, fries, and a shake. I did find it odd that everything was served on paper plates and paper cups with plastic utensils. The tables could have also been cleaned better. My chair was filled with crumbs. Service was good and pretty fast, but the overall experience was just not like we remembered.

    Diner at the end of the pier
    Talisha R.

    I love this place for the nostalgia and the views but the quality of the food is mediocre at best, especially given the price point. If you're looking for ice cream, a shake, fries, onion rings, or anything fried, definitely give it a go but the meat on the burgers is low quality. It bums me out because I remember when Ruby's was the place to go for a burger at the beach. The staff was friendly and attentive, the walk up order side was closed at the time so we had to go in to order. Sauces are .50¢ each if you want a side of ranch or anything so make sure to order them with your meal and not as an afterthought.

    Basket of fries
    Liz B.

    A nostalgic location on the pier! There aren't too many rubys left that are located on the pier, so I had to come here for the SoCal vibes. We ordered fries for the table and got shakes, which was perfect for summer. The chocolate chip cookie dough shake was filled with chips and very yummy. The fries could have been better, but I can't complain because we came here more for the coastal views. They have a takeout window at the front, and indoor and outdoor pier seating in the back. They close pretty early, but it was the perfect time to view the sunset. Our servers were super friendly and treated us well!

    Nicole L.

    Kept it simple got a hickory hamburger with upgrade of cajin fries! Food was delicious and services was fast. Only down side is the restroom is at the end of the pier but hey we're at the end of a pier LOL

    Mathew G.

    Do you love historical places? Well I learned this is the original Rubys. Kinda awesome right? Now this place has some good and bad things about it. It is located at the end of the pier. Personally I love that because it's is super nice to dine on the pier. They have a very small indoor restaurant with only 5-6 tables and a larger outdoor dining area. On a nice day, the outside area is wonderful. The inside can feel cramped because it is so small. A weird thing about this rubys is that they only have paper plates and cups. There are not reusable or real plates. It's been awhile since I've been to rubys and I am not sure if this is something at all the locations. Overall the prices are not bad, the service is good. Definitely a great spot to have dinner.

    Fish and chips
    Brianna R.

    The food was delicious. I had the fish and chips. The fish batter was cooked perfectly and was crispy. I also thought the Cole slaw, tartar and cocktail sauce were tasty. I'm not sure if they're made in house. I sat outside and had a nice view of the ocean but beware of the birds. They are fierce and do not go away.

    hickory burger
    Hope W.

    we came here late at night and were served immediately. i got the hickory burger and it was tasty! it was a little tall and hard to eat but the bbq was yummy. i also upgraded to the garlic fries and i highly recommend! very yummy! i would say average typical diner food

    Fries basket
    Natalie Y.

    love coming to this ruby's for the socal vibes! sunset at the pier is always a beautiful moment and so great when paired with fries and a shake :) though the fries were average, i did enjoy my orange shake! i was a little disappointed that they didnt bring us the leftovers in the metal container (if anyone remembers that) service was great! they were very warm and friendly

    Ev D.

    All staff were friendly and inviting. The serve time was super fast and the vanilla/double chocolate chip milkshakes were the perfect cold treats on a sunny day at Newport Beach.

    Michelle G.

    Management is money hungry. The actual staff has been kind. I consider ourselves to be regulars because Ruby's has been a hyperfixation and routine part of my special needs brother's swing trips to the beach. The prices are fairly more expensive than other Rubys we've been to, and the lack of restroom access (have to use the ones on the beach on the other side of the pier) has made it difficult and challenging but we come for the views and convenience. There were multiple instances where we were charged $2 up charge instead of $1 for a fries upgrade that I never spoke up about and paid for it. Their cheeseburger is on a sweet bread and is not very good -- we prefer the gluten free bread if anything. Sometimes chicken tenders come out overcooked, milkshakes are pretty good. There's no signage stating no refills for takeout orders and in fact they charge the same amount for a soda (which FYI their large is a 12-16 oz at best) and half a cup of ice when I asked for no more ice to be added to what was in the cup. The male short "manager" on site at 5/10 6pm said at best he would give half a cup of soda (which he did because the other half is ice) solely because I bought the soda on the other end of the window vs inside (all my brother wanted today was the soda). Given my brother has special needs and can't control his desires at times -- this was extremely unfair especially as loyal regulars who have spent well over $50-$60 each visit inside and tipping well over 20%. The wait staff and host had recognized us each time and each time we do our best to be good guests. This is not how you treat people especially those who have different abilities. And if that is your policy then you should charge less for takeout drinks and charge the prices reflected on your menu. Your menu should also list how many ounces your beverages. Shame on you Rubys. There's no benefit withholding a refill from a special needs boy.

    Avocado burger & fries
    Lola F.

    This diner had good food, quick and friendly service, reasonable prices, and a nice view of the water. We had a positive experience at this location.

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    12 days ago

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    12 days ago

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    7 months ago

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    10 months ago

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    9 months ago

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    1 year ago

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    8 months ago

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    9 months ago

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    10 months ago

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    6 months ago

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    2 months ago

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    4 months ago

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    24 days ago

    flies everywher, iced tea tasted like butt, mushy rotten strawberries in the pink lemonade

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    2 years ago

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    5 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 months ago

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    8 months ago

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    1 year ago

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    4 months ago

    Great fish and chips and tuna melt! Super friendly and fast service. Lots of choices for kids menu.

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    5 months ago

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    Thanks for your review, Yahir! We'll see you next time!

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    9 months ago

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    Page 1 of 12

    Ask the Community - Ruby's Diner

    Don't they serve birthday cake milkshake anymore?

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    The Jetty

    The Jetty

    4.5
    (72 reviews)
    1.4 mi
    $$
    Casual dining
    Outdoor seating

    Such a cute little snack bar right by the beach! The food was absolutely perfect after a long day…read moreof running, swimming, and playing in the sand. The portions were so generous that one meal easily fed two people, which was a pleasant surprise after working up an appetite all day. The staff was kind, welcoming, and made the whole experience even better. If you stop by, be sure to leave a tip--supporting hardworking staff and helping them pursue further college education is always worth it because education opens so many doors. Signed,An exhausted and very tired teacher

    Nice to be able to have a place at the beach as a one stop shop when in the area. We had visited…read morethe Sherman gardens nearby and I yelped a place for lunch and by happenstance saw lobster rolls are a fan favorite here which my man absolutely loves, as he is from Maine. Parking was actually a breeze for us in the neighborhood nearby and we walked right down to the place where there were tables and the line wasn't long. Should've gone with the lobster roll but I opted for my usual clam chowder which came out smaller than I thought. When the order came out we also saw they didn't include the seasoned fries I ordered, which is fine because it wasn't on the receipt either. I told my man we don't need to order anymore because we had plenty. Just make sure when ordering you have them read it back not to miss anything. The clam chowder was good, could've had more clam but came out piping hot, which I know is an issue sometimes at places like this. My son got the tuna melt and couldn't finish his potato chips. Wish they had coke on the menu instead of Pepsi, that's my only qualm but other than that next time I'd definitely order the lobster roll.

    Photos
    California Sunset November 2022
    California Sunset November 2022
    Loaded Nachos, seasoned angus ground beef, black beans, nacho + shredded cheese, salsa, sour cream, jalapeños, cilantro.
    Loaded Nachos, seasoned angus ground beef, black beans, nacho + shredded cheese, salsa, sour cream, jalapeños, cilantro.
    Burgers, tuna melt and clam chowder!

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    Burgers, tuna melt and clam chowder!
    Great Maple

    Great Maple

    4.3
    (3.6k reviews)
    1.8 mi
    $$

    I've been to Great Maple many times, and it continues to be one of my favorite restaurants at…read moreFashion Island. This past Sunday, I came in with my daughter, who was really craving a steak. She ordered it medium, but it came out a little more well-done than expected. What impressed me most wasn't the mistake, but how it was handled. Our server, Jenny, was attentive, thoughtful, and genuinely cared about our experience. We never asked for the steak to be removed from the bill, but Jenny and the manager took the initiative to make it right and comped it because it didn't meet their standards. That level of customer service is becoming rare, and it really stood out. My burger was absolutely delicious, the rest of the food was excellent, and Jenny even brought my tea in a to-go cup without me having to ask. It's not always the big things that make a difference it's the little details that show a restaurant truly cares about its guests. Thank you, Jenny, and the entire team, for another wonderful experience. Great food, outstanding service, and a team that goes above and beyond. I highly recommend Great Maple and will definitely be back.

    There's nothing particularly new here but the food was solid. We got the doughnut, pretty standard…read morefor doughnut shop quality. The rest of the food also didn't wow, but it didn't disappoint either. If you're hungry and nearby this is a solid place! Average service, average ambiance. Just average really

    Photos
    Inside; few to no customers
    Inside; few to no customers
    Fried Chicken and Doughnut, Bloody Mary
    Fried Chicken and Doughnut, Bloody Mary
    Inside Seating

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    Inside Seating
    Bandera

    Bandera

    3.8
    (1.6k reviews)
    1.7 mi
    $$$

    I called Bandera today inquiring about their grilled artichokes and was informed by Darian that…read morethey were out of season. He suggested the crab cakes which drew me in. The crab cakes were the best I've ever had & done to perfection.Tons of lump crab meat served crispy, lightly battered, in a little bit of butter. Top quality crab meat. Also another magical dish is the Macho Salad, absolutely incredible. You can cut the chicken with a fork & the dressing is tangy and slightly sweet. The ambience is laid back, dimly lit with an eclectic clientele.Last but not least if you're sitting at the bar and you have the opportunity to have Stephanie as your bartender you are fortunate Indeed, she makes the best martini I've had in quite some time.

    We went to dinner for our 30th eight year anniversary. We were insulted with a Hostess who had a…read moremajor attitude. I called the restaurant with my concern. Spoke with the manager Walter June 24.. never called me back Today I called spoke with the General Manager Darian Sims, he offered absolutely nothing. Not even an apology I wonder why this Restaurant has a 3.8 satisfaction score at yelp. This is a gentle reminder to you, the consumer before you go there to spend your money. One thing , you will experience for sure attitude of the staff. I hardly ever read reviews, but they did not even deserve one star. I wish I could do zero but that option doesn't exist.

    Photos
    Bar area
    Bar area
    Side of mash potatoes
    Side of mash potatoes
    CRISP MARTINI - Hendrick's gin, St. Germain, Sauvignon Blanc, fresh lemon juice

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    CRISP MARTINI - Hendrick's gin, St. Germain, Sauvignon Blanc, fresh lemon juice
    R+D Kitchen

    R+D Kitchen

    3.7
    (2k reviews)
    2.0 mi
    $$

    Unfortunately, I didn't take any pictures, but the food was outstanding. We had the crispy chicken…read moresandwich and the seared ahi salad. Both were beautiful, fresh, abundant and delicious. Atmosphere was cozy, and slightly dim. We sat at the bar. Bartenders were friendly and really helpful with cocktail and food. Location is fantastic. It is in fashion Island and really fun to walk around and shop and then take a break from activity and have a great meal. Highly recommended! Would definitely go back.

    My most recent experience at R&D Kitchen in Newport Beach was sadly disappointing…read more As a member of the National Restaurant Association, I advocate for the restaurant industry and have a deep appreciation for dining experiences. While our waiter provided good service and the food was wonderful, the experience was ruined by your reservation policy and poor management. We had a family party of five and were informed of your policy restricting reservations to four people or fewer. We were instructed to come in and sign up for seats around 5:00 PM to be seated around 6:00 PM. However, we were not seated until 7:00 PM. Making a family wait for almost three hours to accommodate a party of five is unacceptable. Furthermore, when we addressed this grievance with the manager on duty, our concerns were dismissed without empathy or concern. Due to the poor handling of this situation and the lack of professional customer service from management, I am leaving a 1-star review of this experience.

    Photos
    A female patron wearing same type of beanie as me
    A female patron wearing same type of beanie as me
    Chicken sandwich
    Chicken sandwich
    Carrot cake

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    Carrot cake

    Ruby's Diner - diners - Updated August 2026

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