Excellent staff! We dine here regularly. Hickory Bourbon salmon with the salad bar is always delicious! Each staff member works together and helps each other out every time. Enjoying the festive music this time of year. read more

Not the same service or food the we remember. Food was ok. Service slow. 15 minutes just to get a JD on the rocks. 1/2 hour to get meal. I ordered just an appetizer plate( not potato skins). No Philly Cheese Steak. We don't plan on being back. Very disappointed. For a Christmas Eve, not very busy. read more

We ordered from Ruby Tuesday to be delivered to the nearby hotel where we stayed one night. I ordered a mushroom Swiss cheeseburger and my wife got a grilled chicken sandwich. Both came with tasty, interestingly seasoned fries. Delivery service was prompt. read more

I should have known, when I arrived at 6:30pm and the place was nearly empty. $17 for a small piece of rib eye and a baked potato?? The service was fine. But, the menu prices are crazy. read more

Where to even start? The staff were extremely disorganized and unprepared. They kept bringing our food to the wrong table, they couldn't supply tables around us with silverware. We received no refills on any drinks, and it took 20 minutes to receive a water. We had to request them to remove items from the bill that we were never given. They kept rushing us trying to get us to leave the restaurant hours before closing while people at our table were still eating. There were pieces of tinfoil found in the salad. Our server never said a word to us and just threw food down on the table without asking who each entree belonged to and placing it at their spot. It was overall an extremely stressful and disorganized experience. read more

Worst food I ever ate. Service was excellent and the place was nice but everything we ate was cold and horrible

Dakota was awesome and delivered attentive, speedy customer service. Our drinks were never empty, and we were well cared for!

They have a lovely staff. Pam, Destiny, Benjamin and Jordan are the best. We took advantage of their 90 day salad bar deal so we go about everyday. Salad bar is always well stocked and fresh. read more

Ordered through my Yelp App which asked all the right questions about our order, tooooo bad they never read it at Ruby Tuesdays. We were tired after a long day of driving and love using the app so we're very comfortable ordering...and we could just stay put at the hotel. Husband's food was okay, beef tips and veggies over rice, I went for the steak salad, my mistake! Over cooked steak, undressed salad...really and I had ordered extra dressing...that didn't come either...the delivery person was awesome...and so was GrubHub Customer Service...Ruby's was not a Gem... read more

If I could give this place a negative zero for stars I would. First, ordered the Buffett salad bar there were gloves present No one using them, then there was lettuce which old and wilted. When I spoke to the manager and stated, I wanted a refund and the reason why he stated "No it isn't" before going to look at the bar. Then decided he wanted to see for himself after viewing he then had a server to quickly remove the salad from the salad bar. I then asked the Manager to show me the no refund policy. I didn't walk out the establishment or completed making the food. He then stated they said I couldn't get a refunded so I wanted to know who was "THEY". Who ever "They" was they never answered his call. He then stated for me to come back next day or I could provide an email. Then offered to make something else for what I paid. All I wanted was my refunded you shouldn't be forced to take something else or jump through hoops just to get your money back for food that you chose not to eat. I googled the policy after leaving the establishment and no where does it state that there is a no refund policy. It would be nice to train your managers/staff on the policies before telling a paying customer what they can't have back. I will never visit this establishment again. First experience is everything and this was the worst I've encounter. This location is on Dave Lyle Blvd. Rock Hill, SC. read more

The food was delicious and well presentable . Bailey our server was excellent she was on point took care of all our needs . She has a great personality and attitude. She made us feel welcome . The atmosphere was great and relaxing . read more

Certainly NOT on Monday! Ruby Tuesday was a mainstay when our kids were younger but noticed that it was going down hill a long time ago. Whelp...hunger hit last night and there were not a lot of options so we settled on Ruby Tuesday. To be honest, we were not even in the restaurant yet and I felt like we should turn around and leave. I should've listened to my spirit! As we were arriving, a young lady was leaning the door glass. We saw her and approached. She moved to clean the inner doors. At that point, I was 3 feet away and she HAD to have seen me. Still...as she opened the door to go into the store, I was right behind her and instead of holding the door, she let it close in my face! I stood there. She looked right at me and never moved nor did she apologize. My husband asked "do you want to leave?" and I said "Nope! I'm giving them the benefit of the doubt." Our server was wonderful (I believe that she was a manager). Friendly and responsive, she was the only real bright spot. The salad bar still has a lot of variety but this one just didn't look appetizing and wasn't fresh. I have never seen salad dressing that is so thick that can barely stir it. I have never seen fixings (e.g., cranberries, bacon, cheese) that has been left out then put in the fridge over and over again to the point that it's all stuck together). I was wondering if maybe a health inspector needed to stop by. We had wings (well they looked like they would've been wings HAD they been given more time to grow up. Tiny to the point that I felt bad asking for one! Not edible. I had Blacked Tilapia--greasy, over seasoned, and under cooked. Rice that has ZERO seasoning and Zucchini that was over salted and greasy. Not edible. Nobody asked us about dessert but that was fine--it's Lent. Even if it weren't, we would've passed! Ruby Tuesday started declining a while ago. Based on this experience, we will cherish fond memories of what Ruby Tuesdays used to be but we will not be back! 1.5 . read more

I want a shout-out to Ladreque Cherry for his hard work today. I'm a retired economics teacher and I would teach the importance of good customer service. Also, he was not our waiter however he took the initiative to take great care of us with my friend in a walker. I also noticed that he cleaned and picked up trash so people would not trip or fall- the extra mile. He's a keeper! read more

Heather was amazing!! After a long day of basketball games, we needed her amazing and friendly energy!

Was greeted with smiles and seated almost immediately. The waiter "T" was great, one of the best waiters I've ever met. He was professional, polite, courteous, patient & accurate with our order. The food was really good & the service was very fast! I would recommend this place to anyone. read more

Food service was great! Considering I never been there before. The ambiance was amazing! Erika was great. Super nice and made sure everything was great. I would definitely go there again! read more

It's a Ruby Tuesday. I mean, I could end the review there...and you'd probably catch my drift. This one was clean, the salad bar was well-kept... it the service was about what you'd expect. We ordered chicken fingers (kids meals), salads, and sliders. It was. A Ruby Tuesday. Nothing stellar, but solid fastish food with decent service. read more

Heather was a joy! She was super interactive and made our dinner very enjoyable. She told us life story's we will never forget!

This was my first and last time trying Ruby Tuesday there was a fly in my drink & Hair in my entrée.

my server Alicia, was the best she accommodated to my sea food allergy, she literally made sure nothing was cross contaminated. I just would like to say she puts so much hard work into her job she makes sure her tables are happy 5 stars. read more

Got seated and a server never came over after 3 other tables had been sat and helped. Terrible service. Slow workers. Go to O Charley's

My family of 12 decided to go to this GC on Cherry for Thanksgiving. Everyone wasn't on board but due to having been sick for the most part of the week, we decided it was the best was to go. We are so happy we did. Right from the beginning, the young man at the register, the young man that found seating for a party of 12, to the server, everyone was absolutely kind and gracious. This speaks volumes these days when many employees act like they hate their jobs and customers service isn't that important. This whole crew went above and beyond with such a great attitude it really made our evening very pleasant. Thank you so much to that crew tonight, know you were much appreciated! read more

Food just ok, staff nice. Salad bar had rotten broccoli on it. The whole tray should have been tho out. It even looks like it was used for broccoli salad. read more

If you eat here ask for Heather. She is a jewel. One of the best servers that I've had anywhere!!! She is great.

Walked in and they are switching out booths so we waiting for 10 minutes for someone to seat us. The bartender came and said to wait longer. So we did. Finally got seated and got our orders ready and the waiter came and got our orders then left and we went to the salad bar.That's was half empty. Then sat back down with no silverware. And waited and waited for silverware. My dad had to get up to go look for silverware.He went to the bartender and she sat down saying just to wait. Salad was horrible. Service was horrible. Place was gross. Moral of the story do not come to Ruby Tuesdays. Food was okay. Barely okay. Dish washer has to bust tables and clean. Server was just bland. Lazy. Lazy. Bartender was on the phone the entire time. Very loud and she's very disrespectful. read more

Ruby Tuesday - Half of the restaurants tables are not cleaned from previous people - Burgers Near Me - Rock Hill, South Carolina

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I would have to say this is an experience that I should have checked the restaurant inspection score prior to dining. They had the shortest wait of any restaurants in the areas and we had hungry kids so we chose to dine with them. The waitress(I cant remember her name) was good and stated that she had only been working there for 2 weeks. First red flag, I took my son and nephew to the restroom and it was in worst condition than a rest area or truck stop restroom. 1 out of 2 dispensers had soap in it. The sinks were so badly stained with dirt, grim, and something else that replacing them seems to be their only option at this point. The floors, no need to talk about that but let's just say its impossible that an inspector has ever set foot in their. The food, they had a salad buffet(which I though was weird during these times) where you out on clear disposable gloves to use to fix your salad. I'm still not sure how I felt about this(1. it's funny 2. It's smart but I'll pass 3. WtF). All three adults ordered the bacon chicken sandwich that was a new item and came high recommended. Well, the first order of onion rings came out cold and had to go back. I ate half of my sandwich and my first thoughts were Wendy's have a better chicken sandwhich(the closet comparison). The chicken sandwich was just blah. Needless to say, not one adult at the table finished theirs. My loaded baked potatoe was literally dark brown and shriveled up was served to me. It had to be the smallest loaded baked potatoe they had in the entire box. The entire insides was yellowish in color and I'm not sure if that was from the butter but even at the bottom of the potatoe prior to mixing it all together. The spinach queso was the worst possible consistency and taste on the face of the earth. We ordered three scoops of ice cream for the kids and against my better judgement I looked at the spoons after the waitress brought them to us. DIRTY/PERMANENT STAINS was all I saw. All I could do was ask for to go spoons. My overall opinion of this place is they should be shut down. The food is better at fast food and do not enter this location. read more

Erika was amazing!! She was super attentive & our service was perfect. She is so polite. We will definitely be back to see her!

Finally one decent restaurant in Rock Hill, SC. We recently came here on a business trip and on our first day we were looking for some pretty decent restaurants because everything sucks in the south east and somehow came across this restaurant near our hotel and let me say, it was not horrible. We got seated immediately and gave us water right away. After our drinks came out, we had another waiter Take our order. I ended up getting steak which I had to get two of because I am an intermittent faster and need to get my protein somehow. There are also options for people who do not want fries and burgers, such as the endless salad bar, which had a wide variety of toppings and lettuce, which my wife ended up getting (my daughter also ended up getting some too). The staff members were super nice and very kid friendly! Overall, from someone who lives in Brooklyn, New York, this place is decent. read more

Eating at Ruby Tuesday can be "hit or miss"! This time we had a miss. We like to get the 6oz petite sirloin and salad bar. The salad bar here had all the veggies but it was messy and low on items ....like no one tends it and it was 7 pm so it should have been. The steak is only 6 oz so after cooking loss you want the rest of the steak eatable! The problem was at times they are too chewy, this was one of those times. I did mention it to our server and he gave the kids a free dessert so that was nice! They split a crispy chicken Cobb salad and enjoyed it so that was good! read more

Ruby Tuesday - Menu - Burgers Near Me - Rock Hill, South Carolina

Food was what you would expect from Ruby Tuesday. It just took a very long time. My son wanted to get dessert, so when the food finally came, he ordered right away. When we were done with the meal, waitress asked if we wanted anything else, reminded her about the dessert, she said I will put that in now. So , we waited again. read more

Very solid chain with great service the ribs and salad bar are unbelievable Tuesdays are great for a burger deal for lunch as well

Got there around 2pm on Labor Day and waited for 20 minutes or so. Most tables were dirty. I only saw one man that was doing everything! He was very pleasant and awesome customer service. I asked his name and of course I forgot. Our beer was cold and our food was delicious and hot. I felt very sorry for this man doing everything. I hope he will be acknowledged by his manager. read more

I've been here several times and they just can't seem to get it right. Either the service is terrible or the food is cold. Today we stood at the front door for several mins waiting on someone.. Anyone to acknowledge us and seat us. Finally a girl from the back walked up to seat us. They had everyone in the restaurant sitting on 1 side in 1 section..packed in like sardines. We waited for 15 mins 4 someone to take our drink order..we were getting ready to walk out when our waitress showed up. She was very sweet and polite but slower than molasses!! Everything took way longer than it should have. App was.... Ok... I couldn't tell if they used a kettle chips for our loaded potatoe chip app or if they were just very stale... Main course was brought out by the manager (I guess) he dropped the food and left and didn't ask if we needed anything or if the order was right... Which.... It wasn't. Lol and both our glasses were clearly empty. Skip to the end.... It took 23 mins of waiting to get the check and have it brought back! I was so annoyed I timed her.. Lol Needless to say.... I'm done. read more

Yes, it's a chain restaurant and the menu is the same no matter where you go, but this Ruby Tuesday was something a bit different. First, salad bar - for a busy Sunday afternoon, the salad bar was fully stocked, all the veggies were fresh and crisp and it was clean. You can tell a lot of care is taken at this place with the salad bar Second, the service - our server's name was Keenon, and he has to go into my top 5 servers EVER! It was clear that he had a large section, but you would have never guessed with the amount of service and attention we received. He was attentive, nothing was too much trouble and he just had a fantastic personality! Overall, great experience! read more

Very disappointed by our recent visit. Waited at the hostess stand to be acknowledged for several minutes. We were finally seated and the first thing I noticed was that everything had fingerprints all over it- the menus, the table, even the silverware after it was unwrapped. The salad bar cucumbers and tomatoes looked like they had been cut for several days and were turning brown. Our waitress was not friendly, but she wasn't rude either. We watched the hostess having a personal conversation on her phone while people were standing at the door waiting to be seated. Dirty, unfriendly, food was mediocre at best. Will not be back. read more

Very gross food. My burger had a rotten tomato on it and the meat was tasteless. Slow service even though it was very empty when we went. My friend got mozzarella sticks and they did not have any cheese in them (just fried empty shells). read more

Sat at the bar on a very busy Mother's Day holiday. I know it's probably not the best day to pick as far as eating out since everyone (and their mother....[insert laugh here]) were out and about. You could tell the waitstaff was a bit stressed and busy. The bartender was friendly, but we did wait a while for food. My guess is the kitchen was backed up... I ordered the Avocado Turkey Burger with a side of onion rings and cauliflower mash. Everything was pretty good, but I probably walked out of there feeling like I gained 20 lbs. Probably should have just opted for the salad bar (which is normally a stable at most Ruby Tuesdays) but I didn't feel like drinking on a salad stomach. read more

Called for pick up and waited at counter for a while - when someone finally acknowledged me just said name and handed me my cold food. No greeting or thank you. Will not go here again. read more

I would have left a more detailed review if I actually got seating before I walked out after waiting 20 minutes . Terribly understaffed

My husband and I had never eaten at a ruby Tuesday's before so we were a bit weary but we were happily surprised! The food was AMAZING!! The salmon was cooked so perfectly! It was so flavorful and moist, by far the best I've had yet! My husband got a burger and they made it just the way he asked and that sadly doesn't happen often so that was a plus! The drinks were kept filled, the tables were cleaned off. The customer service was amazing, the waitress Leila help give us an amazing experience. We will not only be coming back but recommending to our friends and family! Thank you to the staff, y'all were amazing! read more