I'm officially addicted to Rubio's bean burrito with guacamole on their wholegrain tortilla. If I could afford to eat it every day I would! I love to cook and we usually eat at home, but I cannot make a bean and guac burrito that rivals theirs! When we used to eat meat, I loved loved loved the grilled salmon tacos/burrito as well. Oh, and their veggie burrito is delish! read more

Yummy!!! Call ahead and then go straight to top of line! Always does my cool contests and active in the community! Helps out with local schools and is always cheerful and super pleasing as a restaurant!! Love all the workers there!! read more

I'm a big Rubios fan and I normally chose not to leave negative reviews. I'm hoping this information will be taken into account before their next orders. We ordered 2 taco meals on-line. I customized my tacos to not include cilantro and onions. We were given a time to pick up the meal. We arrived at the designated time and it was not ready. No problem, we waited. 10 minutes later our meals came out and within 5 minutes we were eating cold tacos?? The tacos I customized with no cilantro and onions had cilantro and onions. I'm just asking the branch to please read the customizations and to please offer Hot meals if that's what's ordered. Thank you. read more

Jose the Manager is King. Excellent service after a bad experience ordering catering online. Thank you for the remarkable customer service!!!! read more

This is good some days. And some days it's not. That's just my opinion. I think the seasonal menu is good. read more

Take your business elsewhere. The food was awful - lukewarm, "grilled vegetables" were literally mush. Chicken dry, overcooked, tasted like it had sat out for hours. Disgusting waste of $12 for an inedible California bowl. read more

I am a regular at the Rubio's franchise, but this was my first time at the Temecula Valley Parkway location. This was by far my favorite. It's a very open and clean dining area. Not too noisy, like these places can be. The staff was very courteous and friendly. Ysabel was extra helpful, making some suggestions of new items I had never trIed before. Taking time to help me, all between running to answer the phone and restock the salsa bar. The food was fresh, well presented and tasty. This wasn't a fast food experience at all. Excellent casual dining. Thanks! read more

Not impressed. They used to be good it seems they are scattered now. The guy working the front was getting upset at everyone there and getting aggressive infront of customers. Not to mention he took our phone order and still got it wrong just heard burrito and hung up! So when I got there he didn't have what we asked for and took it out on the staff. The food was disgusting. Not returning. read more

This place has only 3 stars on yelp... I'd give it an honest overall 2. But, for my experience tonight, I give them the lowest rating--1 star. Went in tonight (July 1, 2022). Ordered for pickup by app 1 hour ahead--pick up time 7:45 pm. Got there about 10 minutes early..not ready...no problem. I'll wait patiently. Five minutes after order was supposed to be ready (7:50), I made an inquiry. This bushy brown curly haired dude (can't miss him, who BTW was busy flirting with the cashier the whole time) tells me it'll be another 15-20 minutes. Not happy, but ok. Twenty minutes later, I'm still sitting there watching as a bunch of workers behind the counter are just talking and socializing like a bunch of high schoolers with no sense of urgency whatsoever. Meanwhile, I overhear others (2 gentlemen) in the restaurant talking about the wait. They were told 30 minutes from the time the order was placed. As they were discussing it, the one gentleman said, I'm not going to wait 30 minutes.. That's too long. Let's go somewhere else. They leave. At one point, about 15 minutes after my first encounter with bushy brown curly, he made eye contact with me. But, instead of saying... Hey Bud, haven't forgot you.. He just looked away and ignored me. Around that same time, another bushy brown curly headed kid walks up to the counter (had to be brothers cause the hair was identical... (YES, OWNER YOUR CUSTOMERS NOTICE THINGS LIKE THIS when they're waiting 30 minutes for fast food) picks up an order at the counter. He accidentally drops the food on the floor and starts laughing along with his twin behind the counter. Twin throws him a blue towel. While he cleaned up his own mess, his friend/twin worked on getting him a replacement order. To hell with the other customers. Let me hook up my Bro. Now 8:20, I'd finally had enough. I asked how to get a refund. Curly brown couldn't help me... Had absolutely no clue. I asked him for the manager. Curly brown said...aahhh, I don't think she's here. At that moment, a female employee appeared before me. He turned to her and said, can you help him? He wants a refund. I told her my issue and asked for a refund (gotta be honest here...she was at least nice about it). However, if she was the manager, curly brown lied to my face when he said she wasn't there. What fast-food restaurant doesn't have a manger on duty???? Interestingly, as she was working on refunding my money, my food suddenly showed up.... Yep, just like that!! She gave me the food and said they would issue a full refund. Not sure if that actually happened. I'll have to wait and see. I live 3 minutes from this place. We went home and ate right away. Food was so cold as if it had been sitting for an hour.. Literally...no kidding... not even warm in the slightest. Cold! Makes me wonder if it was sitting there the entire time... Such a disorganized place... So, here's what happens. I leave this place madder than hell. Come home and eat cold soggy food and get even madder. I then spend time writing a review that will probably not impact the "restaurant" even remotely as much as it has screwed up my Friday night. But, here's the kicker. I'm not going to pay $30 for 5 tacos and some chips and get this kind of service ever again. This is how places like this slowly get so many bad reviews that they finally just end up closing. And, this (my review) is my contribution to that. You don't deserve the good business from hard working Temecula residents who try to support local businesses. If the owner truly cared, he/she would FIRE curly brown and his flirty girlfriend, write me an apology that states he fired them and invite me back for a free HOT meal. I'm going to Chik-fil-A next time I want fast food. The employees there are trained to at least pretend that they care about customers. Wake up owner. Your "employees" are sinking your business. Just look at some of the other 1 star reviews. read more

Rubios used to be one of my favorites. Over the last couple of years their food has gone downhill. Very inconsistent. Today was the last straw. The service was very slow, the tables were dirty. There weren't enough people working to handle a typical Friday lunch crowd, and my food was extremely disappointing. It was even missing two ingredients listed on the menu. I won't be going back. read more

Used to love this location, but the past 5 trips have all been a disaster. All of our trips our food has been missing ingredients, food has been taking about 40 minutes and cold or burnt. Not sure what happened, I can only assume change of management but this is so not acceptable. I'll not be going to this location anymore. read more

Rubio's Coastal Grill - Fish taco especial with no guacamole, cold and small little - Mexican Near Me - Temecula, California

We ordered online for pick up last week on Wednesday. My husband and daughter ordered California Bowl and Cilantro veggie bowl. My son and I ordered something else from them. It turns out that my husband and daughter both got sick due to that tangy sauce they've added. They were both sick for 5 days uncontrollable trips to the bathroom. They were not able to hold anything to eat. read more

Stopped by Rubios on my way from wine tasting and I was helped by the sweetest employee at the register who made suggestions and was helpfful! This young lady was doing it all! She was cleaning ,stocking ,answering the phone ,taking orders as well as being the waitress! This young lady is an asset to this place I believe her name was Isabel. read more

We came here last night after a long & tired day for a quick bite to eat plus we wanted to use the promotional deal they sent us in the mail for a Buy one get one. Not entirely sure if the register glitched out on us but the lady charged us for an extra burrito, which we did get taken care of before we left. BUT Not until we got home we realized the promotional offer was never applied to our invoice, not to be stingy or anything but they definitely dropped the ball. We were also missing a side of chips that came with our order....super disappointed never had a problem with this location in the past...didn't bother to come back because they were near closing time read more

Usually Rubios is a great go to for a good meal. Today was terrible. I know there are restrictions but this was a waste of time and money. I ordered online for 5:30 and once I got there was told it would be 6. Then 6 came and they said 6:30. Seriously? They have my phone number and email. Just let me know it will be late instead of standing around with 20 other people waiting. Once I got my food they missed my extra order of beans, the fish tacos were cold and soggy and the salad was soggy. Just when did they make the food? What a waste read more

This is my favorite Rubio location ever! Today I got a burrito especial and my friend got the California bowl and we LOVED them! While we were eating one of the workers even asked if we wanted a churro sample! It really made my Monday a bit brighter! read more

This restaurant almost always burns my chicken. Out of the past 10 visits, almost every single time the chicken JB my burrito and tacos aren't burnt. I don't understand why they can't fix this. I've told them multiple times and they don't fix it. read more

Rubio's Coastal Grill - Burnt chicken again. - Mexican Near Me - Temecula, California

Just went to Rubio's in South Temecula. Wow...it took nearly 30 minutes to get a roasted vegetable salad with side of chicken. They started preparing it 25 minutes after I ordered (only because my husband went to check on the status). Okay...this is supposed to be a roasted vegetables salad and had only onw tiny square of red pepper and a small wedge of roasted corn. When I inquired the response was hat they cut down on the vegetable portion! REALLY that wasn't just cut back, but cut out completely. They ended up giving me a side of vegetables to add to my salad...with an attitude of course. WILL NEVER COME HERE AGAIN!! read more

Fast fresh food. I love everything they have, especially the shrimp and fish tacos. Tuesday specials are great deals.

I was so pleased to find that Rubios on Hwy 79 in Temecula was still great! Been away for a year at least. I went in last night. The food was great but the service was fantastic! The people that work there are calm and so nice. They work hard! I noticed that some of the same people were still there and so nice! I am so happy to see that SOMETHINGS stay GOOD! read more

While I love the food here and the staff is nice the wait time is extremely long.. todays visit is no difference! I'm not sire what the problem is at this location? Hire more people maybe? Ugh... read more

Favorite place to go! I am always greeted when I walk in and feel welcomed, and I love the food! Everything taste fresh and warm.

Bravo to management!!! Your staff is friendly and attentive, working in the hospitality industry myself I'm critical it being a 5star restaurant or submarina, and I want to take a moment to say great job and thank you for being consistent with food and an awesome staff. read more

I ordered two fish tacos and a shrimp burrito. While all were hot they barely had any sauce. The fish tacos each had a tiny dab of salsa and a tiny dab of white sauce resulting in dry fish tacos. The shrimp burrito I have yet to find any chipotle white sauce in. When my husband asked for extra sides of white sauce he was informed they now charge extra for any sides. Ok. So let me get this straight. You are going to nickel and dime people for an extra side of white sauce and then not even put a decent amount on the taco and burrito that is supposed to have that ingredient in it? WOW. This place used to serve hot and fresh food with generous portions and now each time I order I barely get any sauces in the food and sometimes get a lukewarm taco with a hard corn tortilla. So irritating. I don't think ill be back after this. read more

It's your standard Rubio's. Yummy and cheap food! I love heading to Rubio's to get my fix. Delicious quesadillas, chips, and so many salsas to choose from. They even sell chocolate cake pops now. Yummy! read more

Sadly, since 2011, Rubios has taken a significant turn down-hill. The atmosphere now looks like it's been designed by apple computers, and the food (other than their taco tuesday fish tacos) has gone pretty bland. My once-favorite health-mex chicken burrito is now like 75% rice, and has almost no flavor. It takes double the chopotle salsa to wake it up to be edible. Which ever corporate person is responsible for the changes should be fired. read more

Waiting in line for five mins with the store empty, no one greeted me, then finally the manager walked out to ring the line and she was chewing food, not the greatest experience also found meat chunks in the burrito and the cheese is burnt on the side pretty sure a shrimp burrito read more

Rubio's Coastal Grill - Mexican Near Me - Temecula, California

The fish tacos are always delicious. Ordered the California Bowl once and was disappointed - if you like a rice lunch then you'd probably like it, but there wasn't much else substantial in the bowl beside white rice. read more

Rubio's Coastal Grill - Rubios kitchen - Mexican Near Me - Temecula, California

Customer service here is great! I usually place a phone order and get great customer service every time. My order is always correct and taken care of as soon as I walk up to the front to pick it up. The only thing I noticed is that their salsa is slightly different than everyone else's. I believe they follow the same recipe at every location but for some reason the salsa here is slightly different than everyone else's. It's not bad! Just different. Besides that, it's absolutely great. Clean, great customer service. read more

My shrimps were overcooked. Tasted like rubber. Salsa bar has remained empty for the whole time we stayed here. We notified staff twice, with no result. Management is absent. Bug change since renovation. read more

Rubio's Coastal Grill - Verde shrimp tacos - Mexican Near Me - Temecula, California

After waiting 20 minutes for our food, they bring out half of our order. Where's the rest we ask? It's been over 20 minutes. The rude server procedes to tell us that they are defrosting chicken and it takes 20 min. Why wouldn't you say something we ask? We just found out he says. So we're going to have to wait another 20 minutes ?? No, it's coming right now. So another 10 minutes later we go to the counter, where they're dumbfounded and have no idea that order was even missing. We have chicken we'll make it right now. So 35 minutes later all of us have our food. I will not be returning to this location. read more

This Rubio's is the only one we'll go to in Temecula, it's clean, the employees are friendly and the food has always been fresh. They've never gotten an order wrong, I usually get a specially made salad and it's always right. read more

Errors to the register price, incomplete order, dirty utensils, no metal forks and $35+ for dinner. Rubio's isn't what it use to be. read more

Rubio's Coastal Grill - Dirty, yuk. - Mexican Near Me - Temecula, California

There was a very crazy situation tonight. Without enough employees and an emergency medical situation, there was a lot of confusion with orders and of course, longer waits. I was very impressed with how calmly the staff handled the situation and thought Kristen remained calm and collected throughout the whole process. I know it had to be very frustrating and even scary especially with the emergency medical situation, but she and the rest of the Rubio's team handled it the best they could. And on top of that - the food was great! :) read more

Ordered online, and after an hour of waiting and asking 3 different times if my food was coming, it finally did, and my fish tacos were as cold as they would have been out of my refrigerator. The poor girl at the register was super apologetic but whoever was running the show in the back does not know what they are doing. read more

We have recently moved from Colorado to Temecula and after searching for a local place to provide healthy, good food, we found Rubios. I have to say I was not to much looking into a chain as I mostly steer away from them. I am very happy to say we stop in about once a week to get a break from cooking at home and can get the same quality and flavor we desire for an affordable price. I look to bringing friends and guests that come on out to Rubios for a nice treat and good wholesome food! I would also like to add that the service is way above what we have experienced from many restaurants and will go back to have such friendly service. read more

This store has excellent customer service Always friendly and they go above and beyond. I work in the area and recommend. The food is awesome too, taco Tuesday is the best prices too. read more

The Rubio's on Temecula Parkway is one of the best! Staff is friendly and courteous. Joanna is super! I only come in when she's working. If I don't see her I don't go in. Even when I come in at the last minute she always has a smile on. read more

I stopped in on taco Tuesday from Rubio's Fish tacos they were only a dollar 50 I was really impressed by how fast it came out service was good food was fresh chips crunchy and the beans were so good my wife really love them they had many choices of sauces and I'll be coming back here for taco Tuesday read more

Rubio's Coastal Grill - Mmmmm taco Tuesday - Mexican Near Me - Temecula, California

Very poor service , had to request our order 2 times and still came out wrong. Spoke with mgr who didn't care! Place was not busy.this place needs new management read more