I used to buy tires from Costco, but after my recent experience with America's Tire in Dublin, I…read morethink I've found my new go-to tire shop. While Costco is sometimes a little cheaper, appointments often don't start on time, tire installation can take quite a while, and the tire selection is fairly limited, especially when it comes to all-terrain tires. America's Tire made the entire process incredibly easy and efficient. I ordered my tires online and received regular email and text updates throughout the process. My tires even arrived a day before my scheduled appointment. When I arrived, there were plenty of customers waiting, but they clearly prioritize customers with appointments. I was checked in right on time, my vehicle was brought into the shop about 10 minutes later, and the new tires were mounted and installed in roughly 25 minutes. From check-in to completion, everything was done within about an hour. What impressed me most was the professionalism of the staff. They were friendly, knowledgeable, and genuinely understood tires. There was no pressure to purchase unnecessary warranties or extra services, which I really appreciated. Excellent customer service, efficient operations, and a great tire selection. I would definitely recommend America's Tire Dublin to friends and family, and I'll be coming back for my next set of tires.

These guys never ever pick up the phone. Even to make an appt change I have to go to their store…read more This is not good service as its a massive customer inconvenience. Also always check Costco as americas tires prices are about 10% more. They do price match but not sure why they don't give the cheaper price in the first place.

All 4 tires what can I say they had the best price , best service pretty fast with how busy they…read moreare. If you live in Pleasanton you show do business with great local businesses.

Please avoid this place at all costs. I would say this place has zero professionalism. I'm actually…read moreshocked at all the higher reviews, although I will admit, they allowed me to go here, even though I have been going to the Big Brand tire in Concord for last several decades. I thought I would come in here to get a tire rotation, which is a free service that they provide four tires that are theirs. I normally go to the one in Concord like I mentioned, but I happened to be closer to this one, so I thought I would take advantage of it. I was told after the rotation that I would need to get a new tire because there was a nail that was unrepairable on one of the tires. No problem, I thought, since I had paid for an extended warranty on all the tires a few months ago. I was led to believe this would come at no cost to me as a result. I also had paid for a three-year alignment previously, which I thought was a good deal. So, Tim quoted me with an invoice that had $136 alignment on it, but he assured me that it will be taken care of because I had paid for the three year alignment. He also showed me that everything else would cost zero. After an hour and a half, I was up sold on an extended tire warranty, which didn't make sense to me since I thought that the warranty would cover every tire, but I figured it would be fine since Tim told me it would cost $41. Then when they were about to give me the keys, I was charged $140 for services. I thought we were all included in the warranty, not to mention, I was quoted at zero. I was charged for taxes on the new tire (even though the tire was zero dollars), mounting and balancing, alignment, a tire recycling fee, and other labor costs. The extended tire warranty was quoted at $62 even though I was told it would be $41. In my mind, I still couldn't make heads nor tails of all of these things. I even questioned them about it. But I had an appointment elsewhere in the East Bay and needed to be on the road and ended up agreeing to paying $140 for a zero dollar service. I would've been happy paying $41 for the tire warranty but lo and behold I paid three times that. Don't come to this place unless you're prepared to get screwed. I recommend big brand tire in Concord if you must go to big brand at all - at least that place I had been going to for years and I know I could have counted on the folks there and could have trusted them not to charge me extra and not to lie to me about a zero cost service. Heck, go to any other tire place if you have to stay in Dublin or Pleasanton. Some tire places treat you like family. This one treated me like a couple of dollar signs.

We have been going to the Dublin California store for 10+ years for tires and wheels as well as…read moremounting, balancing and alignment services. Their prices are competitive and the Dublin California store staff have always been friendly and helpful and have gone out of their way to help; even shuttling us from home to the store and back on several occasions. We highly recommend Big O Tires in Dublin.

Big O Dublin has kept my 2001 Kia Sedona alive years beyond its life expectation! Over 185,000 and…read moreit is still driving great. The service is top notch and I am treated with so much kindness and respect.

Had a puncture in my tire that needed to be patched. Completed the work for free. My first time…read morethere, I've never even bought a tire from them. I will definitely go back.

A+. Phenomenal experience at Tire Choice Auto. Chris the service desk manager is awesome. My oil…read morechange was done in about an hour on a Sunday. He went through what I needed and what can wait. Plus no weird oil smells after my oil change. That means their tech wiped down any excess oil that may have been on the engine when they removed the filter. Good job everyone at Tire Choice Auto Dublin.

I got transferred to wheel work in San Leandro location due to closure for Wheel work in San…read moreLorenzo. I did not feel welcome at San Leandro... At ther the inspection, thing that bother me was, the technician didn't turn off the 'inspection due' light and did not even inform me. When I went back to ask, one of the technician said oh he had a hard time and his machine didn't function properly. Well maybe letting your customer know at least.... After the visit in San Leandro, I went to do coolant flush at Wheel work in Dublin instead and the experience was much nicer. The technician on Friday morning was super nice and professional from the minute of making appointment until picking up my vehicle, Will definitely go back

This review is only based on the service I received. I pulled up because I had a tire acting up and…read moreI filled it with air but it once again lost air less than a week later. I went in to find 2 young guys working the counter, which I later found thier names to be Luka and Ben. Ben was the one that I interacted with the most and he took a look at my tires and assessed the issues. Now I will say that the price they quoted me seemed higher than normal, granted I have some EV tires that costed more, but it did still seem excessive. I opted to pass because I think Costco has tires for much less but he still sent me out to have Luka check all the tire pressure and made sure I was safe to drive home. I just appreciate the kind service because I've run into some young gentleman Z'rs that just never seem to care and for a guy that thinks customer service is dying, they gave me hope.

I recently stopped by Midas in Dublin for an oil pan repair after discovering that a bolt had been…read moretorqued far too tightly by a previous repair shop. What could have turned into a major headache was handled professionally and efficiently by Al Hoxie, the General Manager. Al took the time to assess the situation, explain the repair process, and got everything taken care of the very same day. The repair took several hours, but I was back on the road without any hassle and with complete confidence that the job had been done correctly. One thing that really stood out to me is that this shop provides pricing information for certain diagnostic issues up front. While some repairs naturally require an inspection under the hood before an estimate can be given, I appreciated the transparency and professionalism throughout the process. If you're looking for an oil change or vehicle repair in the area, I would definitely recommend this location. Excellent customer service, honest communication, and top-notch professionalism from start to finish. Thanks again to Al and the team for turning a stressful situation into a positive experience!

Though the oil change was done the Technician did not reset the Maintenance Button and the…read more"Maintenance Required" notice keepe flashing. I do not know how to get this fixed.

One of the few companies still around that under promises and over delivers. They did some very…read moreunique service for me, they were fairly priced on time super communicative and very helpful. David and the Danville shop was just excellent to work with.

I took my car in and they looked at it quickly. They were able to tell me I didn't go to the…read moredealership for warranty service. It was free of charge due to them not doing the . I their time and honesty.!

Well, the customer service is incredible & very consistent. I've been to Discount Tires & America's…read moreTires from Beaufort, SC to San Ramon, CA and I can tell you that they really work hard to give the best customer service. I highly recommend them. Oh, they'll also match any price.

My Spare Almost Fell Off On The Freeway! I've always had…read moregreat experiences with America's Tire, but that changed recently. I went in and purchased four new tires for my SUV, and upon leaving I found that my tire sensors weren't operating correctly. They said that would clear itself out, probably within the next hour or so. It hasn't and now been a couple weeks. In that time I've also started to hear a rattling in the back of my truck like my spare tire is loose. Never have had that happen in 35 plus years on the road. Upon Investigation, I found they had rotated the tire, but never tightened the lug nuts on the spare tire. One of the lug nuts had already worked its way off, and was gone, and the other two were hanging on by a couple of threads. This is really inexcusable on their part. This is a simple checklist process thing. Guess I need to check the wheels on all four corners too. You sell tires. If one thing must be drilled into these people it's the criticality of tightening form the lug nuts!!! Being fast is great for sales, but it also has liabilities. Please double check the work on your own vehicles whenever worked on.

Congratulations on earning Diamond Certified for 25 consecutive years. Dublin Car Tek has been…read morerated Highest in Quality and Helpful Expertise, maintaining that top-level score based on surveys of 611 verified customers. Yours is an unsurpassed performance for quality-seeking auto repair clients throughout the area. Well done! Services Auto Electrical Repair Brake Repair Car AC Repair Car Alignment Car Battery Replacement Muffler Repair Smog Checks Tire Repair Transmission Repair Vehicle Maintenance

Dublin Car Tek rocks! It was my first time bringing my car in, and they treated me like family…read more They're kind, honest, and truly went out of their way to make sure I understood what's going on with my car. I never felt pressured--just supported. Their work is top-notch, prices are fair, and they got things done when they say they would. It's such a relief to have a shop I can fully trust. I know my car is in good hands here, and that peace of mind is priceless. Thank you to Ryan and the whole Dublin Car Tek team for taking such great care of me and my car--you've got a customer for life!

I woke up to find one of my tires had sprung a leak overnight. I booked an appointment at Big O…read moreTires for the next day, and the process was quick and easy. When I showed up, one of the guys working there greeted me right away. He walked out to my car, checked out the tire, and let me know it could be repaired. I had been bracing for the cost of a new tire, but he was honest and told me it wasn't necessary. About an hour later, my tire was plugged and patched, and I was back on the road for just 38 bucks. No upselling, no pressure, just straightforward service and respect for my time and money. That kind of honesty is rare. Based on how well I was treated, I'll absolutely be coming back to Big O when I actually do need new tires.

My recent experience at Big O Tires in Pleasanton CA is very reminiscent of the TV show, Gilligan's…read moreIsland. We all know the story, on what is scheduled to be a three-hour sightseeing tour on a boat, passengers get caught in a storm and end up stranded on an island. After calling and asking for an estimate/quote for the services needed and time estimate, I was told that it would take 2-3 hours. I then scheduled my appointment online for a routine oil change. I arrived 20 minutes prior to my appointment time thinking the sooner I drop my car off the sooner I will get it back. Wrong. I checked in at 10:40am and walked out at 3:35pm -- that's right you are doing the math correct. That is 4 hours and 50 minutes for an oil change. Upon check in the red flags popped up. Tone V. who checked me went into the parking lot looking for the wrong vehicle model even though my information was on the computer screen in front of him. Tone please learn the difference between an Audi Q9 and A5. He then, said, "Well we will get it done as soon as possible...". Not very assuring. After leaving for 2+ hours, I return to find out that service on my vehicle had not started until 2.5 hours AFTER I dropped it off. In addition to the timing issues, I'm then informed that they ended up unscrewing the transition fluid drain instead of the oil drain and ended up flushing out all the transmission fluid instead of the oil and had to correct that mistake. It's a bit alarming that they did not have the knowledge that European car models do not have dip sticks to detect oil levels (it is done through the electronic sensors in the car). When FINALLY getting my vehicle back almost 5 hours later, I was disappointed at the cleanliness of my car. Brown grease smudges/fingerprints along the hood, passenger door handle and along the bottom of the car. When cleaning off my steering wheel with a tissue it was covered in brown grease. The interior also had a very strong smell-- like car fluid/grease/auto body shop smell which lasted for a couple days. Also in my observation (as I was stuck/confined there for hours), it appears that this location in Pleasanton typically has customers that are "regulars" from the area and the staff caters to them with preferential treatment. In addition, it seems some staff members may not be used to dealing with female customers as I found it hard to make eye contact with the some of the staff to get updates on my car and felt like I was completely invisible. The only staff member that was understanding of my frustration and gave me an update was the guy that ultimately finalized my check out. A week later and I am still confused and disappointed about what really transpired that day. From appointments not being honored, poor time management, lack of attention to detail, poor customer service, lack of respect to return vehicles to customers in the same condition and most importanty having to wait almost 5 hours for basic servicing is mind boggling. I would only recommend taking your car to the Pleasanton location if you have an entire day that you don't mind wasting, like being ignored, want to question the level of service you are getting and want to pay for cleaning/detailing afterwards.