I was leaving a meeting when a warning light saying one of my exterior lights wasn't working. Normally I'd deal with it later, but I was about to get on the freeway and wasn't excited about spending an hour wondering if I was accidentally inviting someone to rear-end me (or get pulled over). I stopped at a nearby gas station first, hoping someone could at least tell me which light was out. Nope, they wouldn't help. So I Googled nearby mechanics, found John's European Auto Service, and pulled in without an appointment, fully expecting to hear, "Sorry, we're booked." Instead, the guy at the front desk immediately said, "Absolutely," and sent someone out to check it. Turns out it was a brake light. Five or ten minutes later (honestly, it was so fast I wasn't even paying attention), they walked me through what they'd fixed, handed me my keys, and told me I was safe to get back on the road. I asked what I owed them, and they said, "Nothing." As a woman walking into an unfamiliar mechanic, I usually have my guard up. I'm mentally preparing for the "while we're in there..." conversation or a repair estimate that somehow requires a second mortgage. Instead, they treated me with kindness, explained everything clearly, fixed exactly what needed fixing, and sent me safely on my way. They turned what could have been a stressful afternoon into a complete non-event, and that's exactly the kind of business I want to support. 10/10 no notes. read more

David is fantastic! Went above and beyond to check my car, and the prices were reasonable for a German car. He was honest, upfront, and very knowledgeable. Thrilled I found this shop and will be returning! read more

My detailer recommended John's European Auto Service to me. I needed the air conditioner fixed on my subaru. They were so nice to me. I didn't have much-of a wait & I was back on the road. The price was very fair! My new go to place!. read more

We've been bringing our Mercedes' here for as long as we can remember. Why? Fair, hardworking, honest, and great service. I always replace my own wipers, but Mercedes is making it hard to figure out. Dave was nice enough to figure them out and swap them with the ones I had already bought today. N/C. That's how they roll. Appreciate you! read more

Dave is great. He explains clearly what needs to be done. I highly recommend European Auto Service for their quality of work, honesty, and reasonable pricing . read more

Went in for a routine oil change, and during their inspection they spotted an issue I'd forgotten about - one of those things that creeps up slowly so it felt like the car was just getting older. They called to explain the issue and get my approval for the repair, which I appreciated and the ride is much smoother now. ;-) read more

This shop was recommended by several neighbors on Nextdoor. I am so glad I came here a couple of years ago and met David and his staff. Comparing with many other shops, David always charges reasonably while delivering solid work. Recently my old BMW failed smog check with multiple errors. David spent days trying to figure out the root cause, kept me updated, eventually fixed them all. He even did road testing, and took the car to smog check to make sure it passed. This is the only shop I will go to for my BMW. read more

I was looking for a reliable auto service and an old friend recommended this place. I took my car and Dave diagnosed and fixed the issue. He was very friendly and answered a couple of questions and favors Free of charge. I am very happy with the outcome and the cost was also much more reasonable compare to the dealership cost. I recommend this place. read more

I cannot say enough about the professional care Dave and his team always give me at John's. I have taken my BMW in twice for issues and both times they discovered small issues with the car, and we're able to solve the issue but did not charge me for the service. This is the kind of service that instills trust, and also makes you want to come back when you have a serious problem. I cannot recommend them higher. If you want someone to trust with your European car, by all means make sure you check out John's European Auto Service. read more

I go out of my way to bring my BMW here and only here for many years. Dave is friendly and communicative. They always do amazing work for great price. They are also very quick to diagnose and fix any issues. Needless to say, I'll be coming back whenever I have an issue. read more

This place is awesome! I recently moved to the area and needed a place to bring my older VW Tiguan. I had an issue with my steering wheel controls not working. Dave took the time to check on a recall and I was able to get it fixed. Really appreciate the extra effort would highly recommend this place! read more

Worst Experience my car break in 2 weeks and I go back and the guy doesn't have time to fix or check my car dont go there

This shop is incredible!!! The owner is amazing they're fast honest mechanics, I would recommend them a million times over!!! So blessed to have found them read more

For those who have a European car and are too afraid to take it to the dealership because your expecting an outrageous bill, I welcome you to John's European auto and his amazing team. Every time I come here I run into Dave; he seems like the man in charge. My family and I have been taking our cars here for years but today I had to give a shout-out to let's others know how painless they make it for us. My GL has been acting up as of late because it's getting older. Recently had the front air rides replaced for $1,800 when the dealership quoted me over $3000 and they use the same parts. The rear ones I had done by a relative in San Jose who charged me $2500 and it took a week. I dropped it off to Dave and within a few hours I got a call with the quote. (He wanted to check to make sure) Got the car back in two days now it drives like a dream. Just today had to tow the car back because it wouldn't start. Called Dave and he had a spot in back for me saved for the tow truck to put it there. Within 3 hours I get a call with the problem and quote, the car will be ready by tomorrow. The great customer service and fast turnaround is what keeps me coming back. None of that run around stuff and extra fees here, they're straight to the point. read more

I've been a customer for 35yrs at John's European. By far the BEST service at the Best price. Dave and his crew over the years have been courteous and dependable without fail. Our new car makes the 7th euro car that will visit John's as my wife and I trust his word and his work! From the original owner John to the present owner Dave, the service has been impeccable. My son recently moved to Dublin and will be taking his car in as well. Definitely worth the 40- 50 mile drive for service. Kirk + Ella Hancock read more

Great place for honest, professional, service. Highly recommended. Took my Mercedes C230 Kompressor there read more

Always great service, dependable and honest repair shop. We take all of our cars here and they always take great care of me. Highly recommend ! read more

I've been taking my cars to John's European for over 20 years and I wouldn't take my car anywhere else. They are awesome! Honest, knowledgeable, reasonable, professional, friendly and do excellent work. They always make sure my car is safe to drive and never overcharge for anything. I definitely recommend this place for honest, professional work. Thank you Dave and team for your friendship and for keeping me safe on the road! read more

Dave at John's European is the best mechanic in the world!! As a person who knows nothing about car repair and maintenance - he always takes the time to explain what work needs to get done - without being condescending. I've never had any issues with the quality of work or the cost. Dave and his crew take very good care of my car which allows me to keep my family safe while we are on the road - and that's priceless!! I always recommend John's European to my friends and family and consider myself lucky to have such a dependable shop to go to!! read more

Dave and his team at Johns European provides excellent service. We happily recommend them to anyone needing a mechanic. We have taken our Audi A4 and previously our VW Touareg to them for about 10 years. We have always been happy with their work. They are fairly priced, fast and honest. They have saved us money and keep our cars running smooth. Take your car here and you won't regret it. Don't mess around bringing your car to an overpriced dealer or to some quickie mechanic, this shop is the real deal. Highly recommend their service, especially for European cars! Mallory & Jason 2010 Audi A4 read more

Thank you Mr Dave and team for the awesome service, and timely getting my car fixed, this an amazing hidden gem, and very professional and very helpful Auto service staff. read more

I have used John's European for years. Even though I moved a little further away. I continue to have my vehicles worked on here. Dave always communicates good with me in regards to what is needed, recommended and suggested. It's a nice feeling knowing I have someone I can trust when it comes to something I know little to nothing about. I have recommended John's to countless friends and family and I will continue to. read more

Had an oil leak and needed new brake pads and rotors. Great place to go, very nice employees and they took care of my car good and were very informative . Will definitely use them in the future. read more

I came In for the first time today for some maitenance and I was blown away by great customer service. Their service is top notch and the have great respect for there clients, great prices, great service, I'll def be coming back here for all future maintenance appointments read more

Sad to revise and confirm that the original review was for BRYAN ONLY who was part of the ownership of the John's European Auto and had left the shop awhile ago. Very disappointing costumer service since Bryan's departure. Brought the car to Dave ( the current owner) a few different times looking for help to investigate the shuddering and misfiring , idle hesitation problem with check engine light on and off. Expressed the safety concerns and worsening the condition. Never got a written estimate for any diagnostic or repair. Was sent home with the cleared check engine light. After googling and approaching again to ask to possibly replacing the spark plugs and wires to start was told " it is not going to help. It's more serious..." After asking what did he mean by "more serious " ( and never even provided an estimate to fix the " more serious ) I was lectured on wire harness unit that possibly could be an issue. After committing to check if the parts available at Volvo dealerships ( I have a 2000 year model Volvo) Dave got back with me stating this part is discontinued and told me to look for the part myself at the junkyard if I wanted to fix the car. Very sad and very disappointed , especially learning later on that the wire harness was not even the problem. Unfortunately John's European is not even one star without Bryan. read more

Dave took care of my van from beginning to driving it out of the shop. Best recommendation from a neighbor and I'm very happy. My husband is the happiest and claimed it as a work van. I would come back for sure. Thank you, Dave! read more

I started taking my car to Dave 3 years ago and will never take my car anywhere else. I have not always had the best experiences when it comes to auto repair at previous places. Not only does Dave take the time to explain everything to me, but his prices are great, and he is honest. I don't know a lot about cars so having a mechanic I can trust is important to me. Dave and the guys at John's European are amazing and I would highly recommend them!! read more

I have all of my cars serviced at John's European Auto, and I have always been happy with : a. The appointment process. b. The work . c. The post work service. They have always been reasonably priced, excellent workmanship and easy to work with. Never have I ever been overcharged... if you have any german car, I know Dave and Brian will do a great job. read more

This place has good customer service Dave is great Everything was corrected with my vehicle This place highly recommended for any type of repair Because mechanics are extremely good Prices are fairly good and reasonable Thank you Dave read more

I cannot recommend Dave enough!!! He does outstanding work, quick, honest, and reputable! I have owned several European automobiles and my family has been taking our vehicles to Dave for the past 15 years and received exceptional service every single appointment! Thank you again Dave! My ActiveHybrid 7 has never driven better!!!! read more

Dave at Johns saved us around $1000 by getting us a used amp for our Mazda. Same as the old amp. Dealer wanted $1400 just for amp plus more for install while Dave charged us about $350! This is the 4th time we've used him and nothing but good things from them. Thanks! read more

Been bringing my Mercedes to John's for a few years now. Great service and decent prices. Wouldn't trust anyone else.

Be aware this place! I Brought my 2008 S550 Mercedes In because it was making a squeaky noise. Brian(Owner) Of John's European Auto told me that I need to change my Pulley and Timing belt. I ask him will that make the noise go away? He promise me that will fix the problem. I came by the next day to pick up my car an paid $1000 worth of repairs. Drive it home and notice that the noise was still there. I call Brian the next day and he said bring it back so he can check on it. I told him that I was leaving on a business trip and I can bring it back next week. When I drop my car back the following Wednesday, Brian Suppose to call me and explain what he did wrong. Guess what? Not a single phone call! I have to call the shop to see if my car is Done. He said its fix and I can come by to pick my car. I was so Happy! When I pick up my car, a guy name Dave help me. My car was still making the same Squeaky noise. I ask him where is Brian? He said Brian went home but he was hiding behind his shop. Brian can't even face me for what he have Lied to me. Dave told me that the noise is coming from the Alternator. I said what? Brian told me it was from the Pulley and Timing Belt. He said if what to Chang the Alternator it will cost $700 and he can't Warranty if the noise will go away! Brian will take your Money and will NOT WARRANTY anything! Be careful everyone. They are Nice at Begining and once they take your Money, they Don't care who you are. This is My 1st YELP ever! I don't Yelp but this I have to Warn People out there! John's European Auto in Dublin is a Rip Off! read more

Cheapest place to get work done on our European cars (BMW, Mercedes Benz). Service is fast and they always go above and beyond. Glad to find a place I trust in the Tri Valley area. read more

Very good at troubleshooting & repairing my car...for less than other shops. Dave is the one I rely on as always.

I have been taking my 2 cars to John's European for the past 10 years, Brian and Dave are the best. They are honest, reasonably priced and know their stuff. Highly recommend them. read more

These reviews are fake. This place is a rip off! They overcharge for service and 30 minutes after picking up your car that was supposedly fixed ends up with even bigger problems. When I called them to tell them they acted puzzled. No attention to detail, didn't even drive the car before releasing it. O stars. WAist of time and $$$$$. read more

Outstanding service at a very reasonable price. I have been taking my 2005 Audi A4 to Johns ever since my factory warranty was up and they have always gone above and beyond my expectations. Every quote I have received has been very reasonable and the actual bill has actually been lower then quoted. The people have always been very friendly and willing to go out of their way to help me out. I would definitely recommend John's to anyone who needs to service their BMW, Mercedes, Mini, or even Audi. read more

I have been taking my BMW here for a better part of 8 years after my warranty expired. They have always been fair and reasonable and the best part is they always worked with my schedule even when I drop it off super late at night they would have it done the next day. I would get dropped off and picked up too, just very excellent. read more

I have used them twice now for the two BMW's that I own both times I was extremely satisfied with the service. Unlike the local dealership they will not try to get you to do work you don't need to do. They will give you an honest assessment of what needs done for a fair price. Last visit I had my car at the dealer who wanted me to do $11,000 worth of repairs on a car worth $14,000. Dave looked at it and said none of the recommended items by the dealer need fixed at this point they are just something to keep an eye on for now. Never even charged me for a look and diagnosis. I am a fan and will be returning again and again. read more