I live in Pleasanton, the Tri-Valley. I had SOF as my Customer Service and repair person. I have a 2020 Toyota Avalon hybrid. I had an a accident that caused my driver's side rear wheel to be slanted and made for rough riding. Sof and his technician diagnosed the issue, ordered parts, straightened the wheel. and performed an alignment. My steering wheel was also slanted, but it was straight when the repair was done. The accident also caused a few of my car's high tech sensors not to work. Sof was able to have all sensors work again. Sof was easy to work with, reliable, on time, and repaired much more then the slanted wheel that was the reason for my visit. Sof stayed with the original estimate even though he did a little extra work at no further cost. My steering wheel is back in place, I have a comfortable ride, all sensors work, and when I take my hands off the steering wheel the care stays in a straight line. I really appreciate Sof's easy manner and going a few extra steps that I didn't expect. I wholeheartedly recommend Tri-Valley Automotive. read more

Dan is a great dude. I had my minimal and neglected Mazda 3 serviced there. It is so convenient and such quality service that I decided to get everything else that is needed done as well. read more

Absolutely terrible experience. I came in hoping to support a local business, but the owner clearly has no concept of customer service. I asked for help, and he literally told me to go outside and assemble the parts myself. I was shocked -- is this how you treat paying customers? The guy was beyond rude, dismissive, and completely unprofessional. I've never had someone in a customer-facing role speak to me like that. Save yourself the frustration and take your business somewhere that actually values customers. I wouldn't recommend this place to anyone. Ever read more

Don runs top-notch shop, communicates effectively via text for updates about the work, and gets to the bottom of issues quickly. Took my son's aging Acura in today and, despite needing a catalytic converter replacement at 122,000 miles, the work was done efficiently and cleanly communicated each step of the way. read more

This post is long, long overdue. I've been going to Tri Valley Auto for the past 8 years. I love Tri-Valley Automotive. After searching for a reputable repair shop, I was pleasantly delighted to meet Don and his great team. We had leased a car from a dealer (new) and after 3 years we bought it. About 6 months after that we took the car in for some upgrade and they came back telling us we needed new breaks and some other things. I took the car to Don and he evaluated everything and said none of it was needed- the car was in incredible condition. I walked out with an oil change (which was one thing I had come in for). It would have been easy for him to rip me off, had he wanted to, but he didn't ad I found him to be consistently honest and reliable. We learned that the vehicle we purchased (the type of car) has had a ton of recalls over the years. While we didn' thave problems with ours, I did talk to Don about whether or not he thought we should trade in or vehicle. With less than 15K miles and no issues, he suggesetd we keep it and I'm really glad that we did as we haven't had any major trouble with it or problems. I probably would have traded it in just from worry had I not talked to Don, and that likely would have been at a loss. Another time, my wipers damaged (years later) and it was scheduled to be a very rainy weekend. Tri-Valley Auto is open M-F and I had to drive more than 40 miles on the weekend, so I pulled into Riley Auto Parts and bought some wipers and asked them to help me install them, since I didn't know how to. I walked out of there having paid about $90- thinking it was probably a good deal. About a week later, I was driving and the wiper flew off the car (obviously, not installed correctly). I called Don, he saw me same day and gave me a new wiper for something rediculously low- I don't recall, but I want to say it was less than $15 and maybe less than $10. I'll never go anywhere else. Another think that I love about Tri-Valley Auto is that they give you an electronic email write-up, so I can clearly see the full assessment, any recommendations, critical needs and also coming future recomendations. As someone not versed in this, it's so nice to have it in writing to so I can review it and make my decisions without pressure. It also allows me to call around for other quotes (which I've done before) and have found that the prices are spot on here and often cheaper than elsewhere. It has helped reconfirm what I already supsected ealy on- that Tri-Valley Auto is really honest, quality service and they care. I love that I can book appoitnments online and that I'm texted as the work is being done and when it's ready to go. As we only have one car, it's critical to get this information in a timely manner. I have had horror stories in other cities where we've lived where the work was done at other shops in an hour but they didn't tell me to 6 hours later- making life very inconvennient when I was waiting around nearby at a coffee shop until they were ready. I never have that experience with Tri Valley Automotive. Also, the work has always been done the same day- even when I needed an oil change and new breaks. I've had other shops that are so slow and you're there forever, not with Tri-Valley Automotive. Don is scheduled to retire (much deserved) later this spring and in discussing his transition and the shop, he's assured me that the work and honesty will continue. He's hand-picked the staff who work with him and they've worked together for years. They'll be taking over the business and it's good to know that not only do I feel comfotable continuing on because of their work ethic, but also that Don highly recommends them -- couldn't recommend them more highly. I wanted to add this comment for those who are looking for reliable and timely customer service, good communication, fantastic prices, and more importantly- people who actually care about you, your vehicle, and your safety. If you're considering a shop, this is the one for you. Don't waste time or money considering anything else! You'll be glad that you came here. read more

Don has taken great care of my various cars over the years. I can always rely on him for honest estimates and quality work. Last week, my Check Engine light came on, and Don went the extra mile--literally--to hunt down the problem and get my car's engine purring again. Highly recommend! read more

We brought in our two cars (a Prius and a Sienna) after hearing great reviews from coworkers. We are absolutely happy with the level of service and honesty of Don. We all have been there before where mechanics are "upselling". Not with Don. He (and his team) always start with full diagnostic. He shared the findings and will communicate with you what needed to be done. Our Prius needing new struts and the Sienna a new battery. Both done on the same day of drop off. Don is friendly and helpful. We will recommend his shop to anyone looking for trustworthy mechanics. read more

Great shop. Don and his crew are efficient and do great work. Communication is quick and overall, a great experience. I do a lot of my own work and I trust them to do what I can't or am not equipped for. Just had Front end aligned and AC system replaced. read more

Speedy diagnosis of my car's problems. Honest snd simple explanation. Very fair price.

This review is on behalf of a family member who used this shop to perform a pre-purchase inspection as the basis to purchase a used vehicle. Review below: "Had a pre-purchase inspection completed at this facility, since I was purchasing a vehicle out of state I couldn't see it myself. Everything was sent back in the green meaning it was all clear no concerns. I purchased the vehicle trusting this company since it was an "As-is" sale; come to find out there were some serious red flags that weren't notated in the inspection. Shroud panels missing, fuse box cover missing, engine hardware missing, high beams and fog lights non working, signs of engine removal and overspray, loose panels in the trunk and on and on the list goes. All of which was specifically requested prior to scheduling.The vehicle only had 5800 miles on it but shows like 580000. Super disappointed in the work ethic of the people at this shop. 52 points of inspection should've shown you all of this. When confronted with the dissatisfaction all that was said after the fact was we don't really look too in depth but we are sorry you are unhappy. Thank you for the refund of my money though, now only 99.9% of my money I have to recover." read more

Horrible customer service. Something about calling a shop and dealing with someone rude on the phone. Then, throwing out "over a thousand $" price tag for single item of routine maintenance and not completing the conversation to discuss all that is needed. I'm not worried about the price right off the bat, I had a list of things I would have liked to get done and to get a confirmation on the shops familiarity with work before going into prices would be respectful... only thing that comes to mind is money for this shop. read more

2012 Chrysler 300 air conditioning failed blowing hot air especially with the a/c clutch not engaging whatsoever. I tried charging myself since I tried to DIY but it would not fill. I am no way near an average auto mechanic and I don't have a garage to do the work. Plus I don't have all the vacuum pump and gauges to perform this task and it would take me a day or more. So I looked around and Don with TriValley had a fair price to recharge unlike other shops in Dublin and Hayward area. Unfortunately air conditioning compressor was bad and all was done within one day with a good price under $1K since unbeknownst to me when I bought the Chrysler 300 many years ago they actually use a small amount of Mercedes Benz suspension part's unlike the Dodge Charger. His mechanic in the shop gets things done extremely fast but with quality and an utmost attention to detail. read more

Contacted Don based on yelp reviews to help check out a potential car for my son. It was a seamless process as the owner dropped off and report was sent to me via email within 1 hour. I paid over the phone without even having to go in. He inspected the car and was very honest with his feedback and my concerns. I will be back. read more

My Mustang GT died on me and engine coolant was oozing out underneath the hood. I called Tri-Valley to make an appointment and Don picked up and told me I could have my Mustang towed there and they could check it out for me to see what was wrong with it. Once there, they were able to get to it pretty quickly and let me know the water pump had broken. Don put in a new one and had my car fixed by the next morning! The price was very reasonable as well. I thought Don did a really good job taking care of my car and he even reached out to me a couple days after it was fixed to make sure it was still running well. It's been a month now and no issues! read more

Too expensive in my opinion for wire repairs ($150 for repairing the fuel injection wire). Otherwise was a good experience. read more

Tri-Valley Automotive - Broken wire - Auto Repair Near Me - Dublin, California

As a longtime customer, I like recommending Tri-Valley Automotive to others. Don and staff are knowledgeable, timely and accommodating. I trust them with my older Toyota and will continue to take my next car to them for any service or repairs. read more

Awesome service! Honest and now my new go to mechanic. great prices! very reliable! Also gave other great pricing on maintenance

Don is an honest and trustworthy mechanic, which is hard to find these days! He's very knowledgeable and got the job done timely! Highly recommend! read more

Tri-Valley was able to work on my car quickly and finished the same day. Employees were friendly. The pricing was more than fair and I will go to them again if I need help. read more

All that I heard about this company is true... These people are great.. I got a tire alignment in no time at all... That said I know the quality of their work will be beyond measurement... In fact I will definitely value this company and be returning in the future. . They're the best.. keep up the good work.. read more

oil change and review all fluids. replace hatch cable ever Wes done timely and with professionalism. Windshield wiper blades replaced. Price was reasonable. read more

We went just for oil change first time and end up going for all car services . Service quality is good . Prices reasonable.Don is very helpful . Thank you Don. read more

Oil change was performed quickly and very thorough. Thank you for excellent service.

Great service and very reasonable prices. Thank you for a great service. Recommend this service to anyone.

Don has been servicing my vehicles over 10 years. His service is thorough with honest written assessments of any present, immediate & future maintenance. The value of the services rendered speaks for itself with my Lexus' performance. I've never had to return to Don because something wasn't serviced properly. He follows up with performance inquiries that I appreciate. Thank you, Don and Tri Valley Automotive. read more

Great communication, quick and quality service on air condition repair. Don knowledgeable and provides service information on what is going to be done and reasoning. Good price. read more

Took my Subaru Forester for an oil change and tire rotation, also asked for help identifying why exhaust was being blown into the car by the AC/heater. Turns out my exhaust system had a crack, so I asked Tri-Valley to fix. (I knew would be expensive based on reading other Forester owner's stories about this problem; it required replacing the cat converter.) When Don called Subaru to order the part, he was able to ascertain the issue was under an extended warranty, and he gave me a name and a dealer to call. I contacted that person at the dealer and ended up with over $4k of work done at no cost to me, due to the extended warranty and an additional recall on the vehicle. What a fantastic experience. Don is a true professional. read more

Hassle free service and recieved timely updates, highly recommend!

I met Don for the first time because of great Yelp reviews to check the brakes on my Forester for an upcoming road trip. It was an excellent experience all around and he completed the work on time for a fair price. He also performed a 50+ point check on the SUV and found a dirty air filter and tires needing rotation. The communication was prompt through texts and emails, and I was impressed at the systems he had in place to track progress on the job. Highly recommended. read more

Quick update here on the Lincoln: it still runs well and there are no sensors going off. Still recommend.

Didn't even bother looking at my car to pass judgement. He completely passed on me. Not even worth the trouble of the call I made to explain my trouble to this guy. If you have any understanding of cars, call another shop and try your luck with them. This shop is completely stuck up. read more

I am a new customer. I went to the business personally to introduce myself. I'm old fashioned that way. I needed a service on my 2015 Suburu Outback. I met with the owner who's is professional. They provided feedback right away with a text system. We were happy with the quality of service and the price read more

I've used Tri-Valley twice now. The guys are honest and have help me get going each time. I thought I needed some large expense repairs before I took it there, they assured me that my issue was minor and only fixed what was truly needed. Thanks for the honesty guys. See you next time:) read more

I was stuck in Dublin after dropping my girlfriend off and my car overheated.I didn't know who to have my car towed to. I Contacted my good friend, Mony Nop, in Livermore and he referred me to Tri-Valley. So glad he did. They had my car started and finished by Monday afternoon. They communicated By text and phone throughout the day. Service was great, prices reasonable and I highly recommend. I need more service later this year and will probably drive all the way from Marin County tonDublin to get it done. Thanks Don and Team. read more

My 2003 Honda Civic wasn't starting. I called many mechanics, but unfortunately, a lot of the other places were going to take some time to fix the car. However, Don was kind enough to check up on my car sooner than later. Don identified the issues were the Crank Position Sensor and the Camshaft Position Sensor, and replaced those parts for me. Don was very honest and genuine - he kindly showed me the parts that were broken and explained to me what each parts were intended for. Because of the expensive labor costs in the bay area, I was a bit worried about the bill. However, after I explained my situation to Don, he was kind enough to work with me to give me a discount on the labor charge. He even texted me today to confirm that my car was working fine. I'd definitely recommend this place to my friends and family. read more

Brought our Subaru in to replace rear brake pads as recommended by Subaru a few months ago. Spoke to Brandon to set up the appointment. They got it done in a few hours. Final invoice was a little over $200 ( waaaaayyyyy cheaper than the quote from Subaru ) We even got an email report and pics of our car. Husband was quite impressed with that feature Everyone was friendly and professional. Will definitely go back again for any car service needs. read more

Was in need of an oil change and I'm so happy to have found tri-valley auto. Not only was the service great the day of (oil change and tire rotation on a 2019 Subaru Forster) and at a fair price but Don followed up after a couple days to make sure everything was running smoothly with the car. Thank you Don! Keep up the great work and everyone get out and support local businesses like tri-valley automotive! read more

They had actually offered a free oil change for Nurses during this Covid-19 outbreak. Don was able to service my car for an oil change. And they were true to their word that they sanitized key touch points, did a whole car inspection and was also able to send me updates through text. Very professional and have no complaints! Thank you Don and team! read more

Fixed my breaks & rotors all within the same day. Contacted them around 10AM for rush service and they got it done. SOLID !

I brought my truck in for service. Don listened to my concerns and helped me decide the best path forward for servicing my vehicle. I highly recommend Tri-Valley for your vehicle service needs. read more