Just left my car for some diag work so we'll see how that turns out, but the costumer service experience is great spoke to 3 different people and they all seem knowledgeable about the car and could answer all my questions. They are busy and don't have loaners but have after hours drop off which worked great for me. I'll deff revisit on their work later, but so far very pleased. read more

Had a 5 star experience here with my //M. I don't trust anyone with my car, after reading reviews I thought I'd give it a try. Service was fast and great, the owner seems like a very honest person as he discussed my car with me. read more

Really liked these guys; complete, thorough, and fair. Are they the cheapest? No, but in this case, I got what I paid for -- a complete once over of my high mileage vehicle with attention to detail. Then they walked back into the shop and explained everything, and after that developed an estimate with three different options. Even after all that, when I asked them what they would do if it were their own car, both the technician and the manager were straight with me. So, for the price of a very good diagnostic, and with a couple bonus tweaks from the technician thrown in to help me out, iIlearned that I needed to get to CarMax ASAP, let my baby go, and save myself a couple K in repairs. So I highly recommend them for any performance car -- they were fair, honest and straightforward, and will definitely take my next baby back for maintenance and repairs. read more

I have been working with RRT for five years now. Their service is top-notch, their knowledge of BMWs both on the street and on the track is unmatched. The techs have real world experience which they use when they recommend changes or set-ups. Despite me being the king of 11th hour requests for major work to be done, they've always done the work (never found a mistake) at the last minute and delivered the car in time for me to take it to a race event. The staff is friendly and flexible. The shop has convenient hours and is in a good spot. read more

They love and take care of my 2004 bmw convertible like it was there own. I get the best advice and the passion for BMW shows in every recommendation. Not just a repair shop but a place to get good advice. Come to RRT it makes good car sense. read more

You will not find a better specialty shop than RRT. Cheaper than the dealer and more informative. Theyve won my business for life, let me tell you!!! read more

I brought my 3 series here based on the good reviews and their sponsorship of the BMWCCA. They gave me a quote for my routine maintenance that while not cheap seemed comparable to what most other independent BMW dealers in the area. They performed the work quickly and I have not had any problems since. They are good at explaining the work that they are doing and they gave me an honest assessment of what needed to be done and what could be put off until a later date. read more

Welp another shitty shop I'll never be going back to. Add them to the list with BMW of sterling and BMW of fairfax. I needed an oil change which BMW of Fairfax failed to do while my car was being serviced there and I was charged 1800 dollars for, but different place and different review. I had an appointment here for 1 o clock for just a simple oil change, that's it. It took THREE hours. Not one, not two. THREE fucking hours to change my oil. I'm sorry I don't give a flying fuck how backed up you are or how sick your service guy is my appointment was for 1 and if you couldn't honor that request then YOU shouldn't have booked me for that time. When I finally come to pick it up at 3:30 (I dropped the car off at 12:30) the service guy couldn't even figure out how to put my M4 in park which is starting to become a reoccurring theme at these shitty shops. Either that or he was just not in the mood to take the extra steps to do so. I come back to my car and the engine is off but the backup camera and parking sensors are still on and beeping like crazy and the car is upset because the stupid guy could not even figure out how to put it in park and turn it off. If it had been done at the right time I would have missed rush hour but thanks to them I had to sit through hours of northern Virginia traffic due to their fuck up. Yet another place I will never be returning, I guess you just can't get good customer service anywhere anymore. read more

I have been bringing my 3 Series with an SMG transmission to RRT for close to 10 years. This business and the people that work there are very professional and from my experience the most knowledgeable on anything BMW in the area. Even the Service Reps out front display outstanding technical knowledge (Try and find that at a Dealership). RRT has displayed complete integrity in my dealings with them having never recommended any service that was not absolutely required. Their prices are also very reasonable and far less than a Dealer. I brought my car to them with an SMG issue. They thoroughly diagnosed the problem and resolved it with a simple course of action. My past dealings with two local dealerships for my SMG while the car was under warranty where nightmarish at best. If you have a BMW there is no better option....if you have a BMW with an SMG transmission RRT is the ONLY option. As far as the mask issue noted by another rater, the waiting room is large, very clean, and stocked with hand sanitizer and cleaning materials. All transactions are conducted behind a plastic shield. I wore my mask and felt more than comfortable. read more

They did an excellent job of replacing the rear suspension in my Porsche 911 TTS. I highly recommend them to other Porsche enthusiasts and anyone else who requires quality work. read more

My first time dealing with the team at RRT lead by Michael Olenyn. I drove down from Eldersburg MD for the RRT treatment. I brought them a 2009 X6 5.0I with over 2 dozen small dings and they returned a dent-less X6M....... (In my mind) I received a Dinan 2 upgrade and they treated my car to one of the best dent less repair service I have ever seen. Pricing was reasonable and service was top notch. They even had corporate rates with Enterprise car rental, who picked me up right at their door. My car was done ahead of schedule for less cost then originally quoted. I wanted to add some info on the Dinan software upgrades. If you have the need for speed, then get it done. I found the best part about the Dinan stage 2 upgrade is the experience you get driving the car driving under normal conditions. The part throttle response is night and day different then before. Light and balanced throttle control, no more hesitation between shifts, and no more bog between second to third shifts. I like not having to push the throttle far to get a descent response from the engine. Don't forget about the gut-retching acceleration because if your not paying attention, you will be instantly leaping into triple digit territory. I am smiling right now as I am typing this. I look forward to coming back to RRT for some future suspension and exhaust work. Thank you RRT for making me love my car more then ever! read more

I've taken my E60 M5 in twice over the past month for services recommended by dealer. Work was completed well, on time, with regular communication to keep me up to date, and at less than what was quoted (which was already 10-20% below Sterling dealership). Highly recommend. read more

There's no better performance shop in the area for all your BMW performance needs. These guys race and know what they're doing. It's the only place I take my ///M for upgrades and tune ups. Great bunch of guys who steer you right every time and don't push add-on sales in you. Honest, clean, and knowledgable. Best in the biz! read more

Wayne and the guys are RRT are not only consummate professionals but also the best in the business when it comes to modifying, tuning, and repairing BMWs, Audis, and just about anything else with an engine. I have been working with RRT with various projects for years and have nothing but great things to say about them. Rest assured your vehicle is in great hands at RRT. read more

I have performed almost every service/modification to my BMW 540i very successfully, up until now! Needed to have a new alternator installed, a process I have easily done many times on GM V8s. Spent 2.5 days attempting this on the 540i, and was totally frustrated. Took it to RRT and it was done in about 1 hour! At a very reasonable price. Their facility is very clean; their staff is very professional and polite; and, the job was executed beautifully, at a very reasonable price. Going back for 4 new Michelin Pilot Sports this Friday. A1 in my book read more

While this place can do high-performance mods for racing, they also do regular maintenance and repair. Had my 2008 e60 M5 to BMW of Fairfax and they were "unable to replicate customer complaint" too many times. Having just went out of the factory warranty period I was reluctant to go to an Indy shop with an after-market extended warranty, but Matt assured me that all was good and that Mike had experience dealing with even the most difficult warranty companies. After taking the time for a ride-along to experience the problem first-hand they then set out on trying to figure out what was really happening. They used a video camera and James' experience with suspension setup to determine that the front electronically controlled damper/strut was cavitatating from full lockout to full soft creating the wild pulsating feeling that was transmitting thru the steering wheel. Mike worked his magic with the warranty company (in-spite of their being no diagnostic fault code set in the computer) and all is good! Also purchased a set of Continental D/W SportContacts thru their TireRack program and had them mounted and balanced on their new Hunter RoadForce balancing machine. read more

These guys are absolute pros. They are honest, works fast, knowledgeable and they actually care about your needs. *Calling all BMW Car Club of America members!!!* This is your place. I have 2002 BMW X5, I've been taking it there for many good reasons. Forget BMW of Sterling. It takes forever to take your bimmer in for service and the cost is outrages. Give this place a try, you will not be disappointed. read more

I didn't think I'd find a service center that is even more meticulous about my BMWs than I am, but these guys are. I had tire and wheel work done and they did an excellent job. Now I have all my non-warranty work done there. They're vastly more knowledgeable than the dealer with much better service and equipment. read more

RRT is simply an amazing automotive performance shop. They built a 2005 BMW ZHP for me that I had purchased with a blown motor. Instead of replacing that with the same type of m54 motor I chose a s54 from an e46 M3 for the transplant. Wayne @ RRT provided me an initial quote to complete the work that was right in line with my final build price paid for the swap when completed. Along the way I added numerous enhancements to the project that were not originally agreed upon in the initial statement of work. Things like adding an e46 M3 rear end with LSD, ECU tuning, and custom exhaust work are a few of those additions. With each addition I dreamed up the price to complete was fair and the quality of work is phenomenal. It took some time for all the work to be completed as was expected and originally agreed upon, but now that it's done all I can say is that it was definitely worth that wait. I am literally driving around in a 1 off custom built BMW ZHP M that operates just like it came out of BMW's M factory. Actually it's better than that as RRT added several enhancements to strengthen my cars chassis and drivetrain components while they built it. They also came up with various innovative solutions to resolve several unforeseen problems during the build and the fabrication completed to resolve is artistic yet race ready and priced very well for the quality delivered. Pieces like the relocated windshield wiper fluid reservoir and its new location, the brackets RRT made to mount it look OEM. Also the reservoir itself was modified to allow fitament under the hood but is not noticeable and the final product is very solid and looks OEM. They also managed to fit very aggressive rims and tires that do not rub, much detail was put into reworking the rear fenders to accommodate the added rim and tire size. In fact, the entire cars fit and finish is amazing and RRT's work is top notch. This car looks and feels like it's brand new. I cannot recommend a shop more earnestly than how I would recommend RRT to anyone looking to have anything done to their BMW. Whether it's something as simple as an oil change or a completely custom built car, if you can get them to agree to do the work you will not regret the final product. These guys are the best I've ever dealt with and I will be a customer of theirs for life. read more

They do know about N54 engines, how to clean, maintain and repair them for a good price as compared to the officials. Spent 1h drive one way and was not disappointed! read more

Mike was amazing in his help with my 2013 335xi. The previous owner had outfitted the car with Dinan parts from RRT before I bought it. RRT reinstalled the Dinantronics unit that had been disconnected prior to sale. Won't go anywhere else in the DMV for performance work, their quality and level of service is unmatched. read more

Great, honest service! RRT was able to diagnose and fix my suspension issue when the dealer wasn't able to. They were also able to fix my rear camber with their 4 wheel alignment which another independent shop was unable to do. Mike and Alex were super helpful and friendly, will definitely be bringing my BMW back to RRT for future repairs! read more

A great BMW performance shop in DC? Awesome. They did a great job retrofitting some M3 suspension parts for me. I will be back, just wish they were closer. read more

As soon as I found out these guys were doing Dinan I gave them a call and made an appointment to complete a Dinan S3 modification package on my 2010 BMW 335i E92. The job was completed to my total satisfaction and they've gained a new customer. A great group of guys that go way beyond customer expectations. Highly recommended to anyone from stock BMW to racing performance! read more

NOVA is lucky to have a shop like RRT because really they are so very few and far between. These guys are hands down the best in the area. I wouldn't be on the track without them. - Great fabrication skills and they listen to your needs and requirements, unlike other shops that build what they want and ignore you. - If they get something wrong, they make SURE to make it right for you without arguing or nickel and diming you over "unforeseen" costs. - - Their facilitiy is fantastic. Super clean and safe, with everyone very organized, polite, and courteous. - They are very attentive to all their customers. You feel like part of a family going there. They care about your car and its condition as much as you do and it really shows in the quality of work and attention to detail. - Oh, and did I mention they don't bullshit you on hours for labor? That's right, they actually bill you for what they actually worked... and that is unheard of these days in this business. - They are very experienced and can help guide your car as much as you want, or as little as you want. They aren't a random bunch of mechanics who have only watched NASCAR occasionally but rather real track enthusiasts with MANY years of real racing experience in professional levels of racing. They will draw on their experience to help you, but not force their opinions on you in any way but rather offer them politely yet always deferring to your judgement. read more

Great shop and very friendly crew. The guys squeezed me in right before closing for the holiday to retrieve a flashlight that fell down into the engine compartment. read more

I could write a long verbose review on how I went to RRT and received the best customer service I had experienced since moving to VA two years ago, or how I wasn't charged a diagnostic fee, or how I have always been treated with respect and patience even though I have very little knowledge when it comes to cars, or how I went elsewhere and completely got taken advantage of and the other shop had absolutely no clue in regards to any part of my car even though they claimed that BMW's were their specialty, but I don't think Yelp would allow that amount of characters. Instead, I will say that if you were given the option to purchase more stars then I would gladly do so because this business deserves special recognition. Please do yourself a favor and take the time to seriously consider starting your automotive repair/modification relationship with RRT Racing. read more

Exceptional service and very knowledgeable. Are they cheap? No. Do they do great work? Yes. Are they a better shop than the stealership service center? 100x times better. Found some issues with my coolant hoses and replaced, and also put new spark plugs and battery in. The ONLY complaint is that they do not work evenings or weekends. This makes it very inconvenient and difficult for those of us who can't take a whole day or more off from work. Otherwise real quality work backed by a 2 year 24,000 mile warranty. Alex is great, definitely ask for him. read more

Fixed the issue with my 2013 BMW 528i, and didn't suggest a brake job, even when I asked them to check my brakes. I'll be a repeat customer. read more

I have been taking my 2008 Mercedes C350 here for 2 years now. I am very picky when it comes to my car and try to take very good care of it and these guys do a great job. They are professional and trustworthy which as you know is hard to come by in the DMV area. read more

I've used RRT for my racing car - they did a large percentage of the original build, and have provided excellent prep and even ad-hoc track support for me over the years. I've used race shops on both coasts, and RRT is easily the best. They are easy to deal with, and scrupulously honest and professional. Highly recommended if you track or race your car!! read more

Excellent Shop, the only reason I was not able to give them all 5 stars was because I went in to get my car checked because I thought it needed tires and alignment; They checked the car, it did need tires and alignment, they gave me a quote which I think was very fair and I was ready to have them order the tires and come back to get the work done; however, I was presented with a bill for approximately $150 to check the car and give me a quote, this is the first time in my history of using automobile shops where I was charged for an estimate, I would have been fine with it if I was told before they took the car that there was going to be a charge to check it out and give me an estimate, Just don't like being surprised that's all.......but the shop and quality of work seems to be excellent and they will be installing my tires and doing the alignment on my car, they just need to tell their customers there is going to be a charge for a service before they actually perform the work and just present them with the bill. read more

Great shop. Explained everything they were going to do to my car and very upfront with the price and rates. Another touch, which I believe is sorely lacking in general with customer service was that they left my car in better condition than when I dropped it off. They vacuumed the interior and washed the exterior, even shining the wheels! Mind you, they weren't fixing anything on the inside of my car. If you have BMW go here for anything you can't do yourself! read more

I've taken my '07 BMW 335i to RRT a couple times in the past year, and I've been pleased with their work every time. From diagnostic work to performance part installations, RRT has always done as they promised at a fair price. I feel fortunate to have such a shop nearby, and will continue to be a customer as long as I own BMWs. read more