they were fantastic and treated my situation better then I could have imagined. I told them to just make my beach cruiser like new again, I purchased it 10 years ago and 2 months after i got it, it was stolen. !o years later it was found at a crime scene where a suspected thief lived and they found a whole lot of stolen stuff. I got back my bike and it looked like he put it outside in his yard when he stole it and it sat there until I got it back. 10 years of sun damage the tires were rotted and the grips were all bad. I told them just do what you can and they said the parts for this type of cruiser are not really available but he would do what they could. I picked it up and it was rideable they actually made it look pretty good and it runs great. They charged me for the parts and all they did and it was less then $55.00 they are honest and great service i give 100% satisfaction for Roys Cyclery. Don M read more

I just purchased two Specialized Levos and Mike was great to work with. His customer service is top-notch. He was able to get me what I wanted and he has created a lifetime customer. Previously, I purchased a Canyon E-MTB and wish I stopped at Roy's Cyclery instead, first. The store is full of many bikes and they have many options for almost anyone. What made me checkout Roy's Cyclery is I went to Incycle in San Dimas first, and they wouldn't even negotiate a wink. Even after I told them I wanted to purchase two EMTBs. Geeez. So I bailed and chose Roy's -- so thankful for that. There's a reason why Roy's Cyclery is still in business since 1962. Their customer service creates lifetime customers. I bet even my kids will shop at Roy's someday!!! Thank you Mike! And thank you Roy's Cyclery!! Bill Roberts read more

Roy's saved our trip. We were heading out on long trip. I broke the controller on my e-bike. Roy's squeezed me in on a very busy Saturday morning. John fixed my bike in a very timely fashion and hand us back on the road in no time. Thank you! read more

I stopped by with my sons 20 yr old bike, and they were very helpful! Helped me get it fixed up and riding well for the grandkids!!

From the first phone call to picking up my bike my experience was 5 star. David was awesome to work with, had my bike charged and ready to go. This shop has a great selection and came highly recommended. read more

Hey guys. If your looking for a bike shop then try out Roys Cyclery. I am new to bikes and I bought myself a folding one off OfferUp. I took it to Roy's and he helped me pick out some sweet accessories for it. When I was there both gents in there were very nice and very helpful. The store was clean and all the bikes in there I wanted to buy. So if you have questions and just don't know where to start then start here. Hope this helps. read more

Great service. Purchase a new Electra bike for my daughters 7th bday. It was a surprise. Order some extras gears, gasket, light. Took a couple days to order picked it up. Perfection!!!! Def recommend these guys. read more

Roy's Cyclery - Bikes Near Me - Upland, California

Great downtown Upland bike shop for all skill levels and riding styles. Excellent bike shop !! Mike does a great job with sales and service. Prices are reasonable and competitive. I have found that most of the time, they can fix bike problems while you wait. I highly recommend you to shop here for parts or for your next bike. read more

Roy's Cyclery - Bikes Near Me - Upland, California

had my old school gt bmx crusier in for the first tune up in a long time .Eddie hooked me up bike riding great again . 100% recommended this bike shop. read more

The best bike shop I've been too! We'll stocked, great service, and knowledge. Walked in looking for a specific bike, they had it and in my size! They dialed it in and I was out the door same day all within an hour and some change! read more

Friendly and informative staff with a great selection of equipment and gear, and reasonably priced service options for my bike. I've brought my old road bike in for a tune up and it's been performing great ever since read more

My preferred shop, and I live in the OC. Great group of guys who know the business and know how to treat the customer. I've purchased two bikes from Roy's Cyclery now, a Yeti and Liv. My wife and I won't go anywhere else! Call them, or stop by for any bike needs and you'll understand why they get 5 stars. read more

Roy's Cyclery - Snow Summit #royscyclery #yeticycles - Bikes Near Me - Upland, California

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Took my bike in for a tune up, turns out I needed a few new parts. Prices were good. My bike looks and rides great. They kept me updated and had a good turn around time. read more

It's a small business with an owner on site. Friendly atmosphere. Been doing business with them for years.

Hello, I want to give a big thank you to the owner for helping my daughter today with my brand new dodgers bike! It needed an adjustment on the seat and helped her! Kindness goes along way! Have a happy new year!! read more

I bought a specialized Stump jumper from Roy's. The guys were very helpful. They went out of their way to explain the components of the bike and even put tubeless tires on it for me. I will definitely be back in the future for anything for my new bike. Appreciate the good customer service. read more

I can't say enough good things about this business. My tire picked up a nail while I was out riding nearby. They were very busy when I walked in with my bike. They originally said they'd fix my flat in 2 hours, but took pity on me because I had a long ride home. The manager actually walked over and found me at the restaurant next store to tell me that my bike would be fixed much sooner. And it was. It seems like a friendly, efficient, professional shop, and will have my business from now on. read more

I went into Roy's looking for a Specialized Pitch. They had exactly what I was looking for. Travis was very helpful from the moment that I walked in the door and Mike was able to have two bikes built and ready for my cousin and I the very next day. read more

Roy's Cyclery - Specialized Pitch Bikes - Bikes Near Me - Upland, California

I live in upland, cycling is a way of life here and there able to get you back to riding promptly. Prices aren't absurd but quality accessories aren't cheap. They take care of my old school trek great. There's a lot of bike shops in the area but I'll stay loyal to Roy's. read more

They were great. Fast, efficient , and helpful. They even answered general questions I had about how to maintain my bike, since I'm new to biking. read more

Just moved to upland so needed a new bike shop to do maintenance & repairs on my bike . Found Roy's on yelp they are down the street fast great customer service & affordable prices . read more

Roy's is an amazing shop! They have the small family owned and operated feel yet offers high quality services you'd expect for a larger retail store. I stopped by on a Wednesday 30 minutes before closing and John and Mike took the time to talk with me and asked what I was looking for and what would fit my riding style. There was no pressure sales just valuable information. We discussed the options available in store same day as well as additional bikes that were coming in later in the week. I returned Saturday morning to test ride the bike I was interested in and was treated by another member of the team (Ryan). He held the same values as John and Mike which made this experience so much more comforting. I decided to pull the trigger and purchased a Specialized Turbo Levo. What a great decision! They custom tubes the suspension to fit my weight/riding style and also triple check the bike component's to make sure nothing was over looked. While I was waiting for the tune to be finished, Ryan introduced me to the staff so I can feel comfortable when I return to the shop for future services. Roy's Cyclery truly values their clients and treats everyone equally. I cannot thank them enough for the quality of service they provide. read more

Roy's Cyclery - Bikes Near Me - Upland, California

Initially friendly staff, but not transparent in fees. I called in to ask if a smaller size tire tube for a child's bike was in stock and learned yes, it was priced at $9.99. I drove down to the shop with my flat tire and was greeted nicely and helped right away. The person helping asked, "do you want me to change that for you", and I said, "thanks that would be great". Upon payment, the total for 2, 12" bike tubes was ~$32. Confused and having only brought just enough cash, I learned they charged nearly $10 just to put in the new tire tube. I couldn't buy the second tube because they charged labor for the 5 minute tube change. I wasn't offered my receipt and the entire transaction was uncomfortable. Come to find 2 tubes for $10 on Amazon is the standard. I felt somewhat taken advantage of in that moment. Update: I appreciate the reach out from Patricia. In reply, there is no clear signage of service charges near the register nor on the counter. I've visited bike shops and big chains that have offered similar services to be included with a purchase; it is not unheard of. The shop is very busy with products, and clear signage and/or an agreement of costs prior to check out would prevent this from happening (example, I understood each tire to be $9.99 prior to coming into the store and prior to checking out). Again, I appreciate Patricia's reach out and wish all the best for the business. I'll add one star for the online presence to mediate the situation. read more

Awesome service, great prices, knowledgeable staff. Bottom line, our son is stoked on his new bike and it didn't drain my wallet. Thanks fellas, I'll be back for more. read more

Roy's Cyclery - Bikes Near Me - Upland, California

Like most, the pandemic drove me to get a bike and get some much needed exercise. I got my bike at Roy's Cyclery and I can't express how amazing they have been with the purchase and since. I'm new to road bikes and the multiple times I have brought my bike in since they have been so nice about answering questions I have that I imagine were pretty simple stuff. They didn't make me feel dumb and literally put it up on a jack and showed how things work and the best way to keep my bike in great shape. They even offered free tune ups which i didn't realize you needed for a bike until I owned. The best thing I can say is that they run their business like an old style business where when you purchase something they value the money you spent on a bike and try to provide you with the service you would expect on an item you spent $1k+ on. Check them out if you are in the area. read more

Recently had some rims built from these fellas. They've caused me to fall in love with my bike all over again. Between their inventory of parts and bikes and their customer service this will be the only shop to work on my bike. Having a surplus of knowledge and being trustworthy are key components in this industry and the guys at Roy's (John, Mike, Travis) excel in both categories. Amazing shop! read more

Perfect bike shop.... big selection of quality gear, complete service shop, and rad people working. Took my mountain unicycle with a unique hydraulic brake problem and Jake and the guys made it work perfectly, even tuning it up for me later. read more

Roy's Cyclery - Bikes Near Me - Upland, California

Great friendly service during a time when everyone seems to be out on a bike! They did a fantastic job, in a quick timely manner for a great price. We have found our new bike shop! Thanks Roy's read more

My husband has been in the market for a new Specialized Roubaix for a couple of months, but like most things these days, they were in short supply. Cut to yesterday morning, when the guys at Roy's called to say they had one in stock. We jumped in the car and made the 90 mile drive to their awesome shop in the super cute old town area of Upland. We were helped by John, and when I say "helped" that is not a strong enough word for the assistance and advice he provided. We were in the shop for over 3 hours, while my husband shopped for all of the accessories. John did not take any shortcuts in explaining the pros and cons of each item under consideration. From time to time, some of the other staff would chime in, and they were all extremely helpful and friendly. The hubby does very little for himself, and is always doing for others, so to see the smile on his face when he left with that killer bike and all of the gear he needed to have great rides in complete comfort...well, it's hard to say how much that means to me. This morning, he had his first 20 mile ride on the new Roubaix and he loved it. The best gift I could receive is knowing that my husband is happy and taking good care of his physical and emotional health via bike rides. Aside from all of this, the shop is incredible. There was a lot of foot traffic comprised of folks shopping for bikes and accessories, drop offs and pickups for repairs and maintenance, you name it. We will be back, totally worth the crummy drive! read more

we believe in supporting local businesses. so, even though we don't live in upland, we made Roy's our go-to shop. some places u gotta get lucky to have someone cool & knowledgeable take care of u, not here. mike, jake or charlie gotchu! we will continue to get all our SE bikes at Roy's. that's that bike life... read more

Roy's Cyclery - Bikes Near Me - Upland, California

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I took 2 bikes i had in storage to get back to functioning order before the ciclavia event in dtla the next morning. I paid $50 total. I'm not sure what the price breakdown was but they changed a chain and either pumped up and/or replaced all 4 tubes on the tires of the bikes. I think the pricing was fair and the bikes worked like champs the next day. I felt like the guy that i initially spoke to about the bikes was nice but a little absent minded. He got my number and said he would call when the bikes were ready. I called an hour before they closed since i hadn't heard from him and he said, "yeah they've been ready and we close in less than an hour so hurry down!." If i hadn't checked to see when they closed and called, I highly doubt that he would have called and I prob wouldn't have gotten the bikes and missed the event. It's not that big of a deal in the grand scheme of things. But i think (if you're reading this) its a great idea to call if you say you will OR tell customers to call you so there is no confusion. I'm not a bike person and i dont know the bike fixing schedule, so I dont know what a reasonable wait time is. Other than that, great service and great repairs. If you are bike person looking for any kind of gear, i highly recommend checking this place out. Tons of bikes and accessories and gear. I feel like if i was a cyclist, i would have been in heaven. read more

If I could give everyone at Roy's 10stars I would. Since I've been coming here I feel like family. They've helped me with everything I've brought to them and more. The staff is extremely friendly and the service is top notch. I will refer all of my friends and family to Roy's cyclery. Thank you to everyone here! read more

Ray's cyclery is a very awesome place to purchase a bike or accessories for your bike. The staff is very helpful. They have great attitudes when assisting you. Every kind of bike you can imagine is there. All in all it is a great place to find a bike. read more

I have been a long time customer of Roy's and I cant say enough about the service and generosity of the owner and the staff at Roy's, this post is long over do . I lost a dear friend about a year and a half ago , his name was Kelly wong an LA City fire fighter that lost his life on a training accident he is survived by his wife and his 2 year old son Colton . There was a fund raiser for Kelly's wife and Colton , the owner of Roy's reached out and wanted to donate a specialized Stryder bike to get Colton up on two wheels . Its these kind of things that make Roy's and there staff second to none . Thank you Roy's for fixing my wheels and always looking after the little ones read more

Roy's Cyclery - Bikes Near Me - Upland, California

Mike and the crew are great guys. Awesome selection of bikes, real local bike shop feel. Honest and fair! What more could you want. read more

Roy's Cyclery - Bikes Near Me - Upland, California

Returning customer!! They have a great selection of bicycles & fair prices. I was window shopping & almost made a purchase elsewhere however I have to admit the customer service is what brought me back. The staff is friendly takes the time to assist you. They know their products & take the time to explain them. I have to thank Camryn for going above & beyond! Wasn't sure if the bike rack I set up was secure so I asked if he could double check it for me. Camryn took the time to secure the rack, bike & gave me tips on how to keep it from damaging my car. The employees there make you feel comfortable enough to ask any questions & not rushed at all. This type of service is hard to find, especially in chain stores. Thanks again for the great customer service everyone! read more

I've bought 5 bikes in the last 3 months I've had nothing but excellent service. They've had everything I needed every time ive been there, not to mention quick service turn around when my bikes needed work I couldn't do. I've recently got my boy racing and they have taken care of him like one of their own kids. read more

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Received great help and customer service even in these trying times of social distancing. I was able to get a great first bike for my son! read more

Roy's Cyclery - Bronco white bike with training wheels - Bikes Near Me - Upland, California

Went there for the first time to get my tires fix. Very nice place and fast service. I was shopping for a road bike saddle and John was very helpful and knowledgeable. He gave me helpful tips to pick the best saddle that fits me. I found my new bike shop. read more

Hello and to whom this may concern; I live in San Diego and the Specialized dealers near me are trail riders/salesman..lol I was doing the research on the bike i wanted online. I came upon a video where a motocross pro that plugged Roy's. I called and dealt straight with the owner off of a internet plug! Really cool! Mike seemed to have a really good relationship with all of the interactions I witnessed, employees and customers. All staff was staying busy which I feel is a good sign of leadership. Mike was SUPER knowledgeable in his craft. I actually look forward to many other purchase$ from Roy's Cyclery! Thanks again for everything Mike! My StumpyS-Works is sweet! read more