I want to recommend this place to buy what you need when it comes down to E bikes, Scooters, etc.. Josh was amazing and got me what I needed in a last minute and tough situation. The products were as shown in the website. Josh I want to thank you for your awesome customer service and amazing person that you are. Thanks man! We will continue to buy from this place. Happy holidays to everyone! read more

I purchased a brand-new scooter that failed the same day. It completely died while I was on my way to an important meeting, leaving me stranded and forced to drag it miles through an unsafe area. A product sold as new that fails immediately is clearly defective. Under California's Song-Beverly Consumer Warranty Act and the implied warranty of merchantability (California Civil Code §§1791-1793.2), a retailer is legally required to provide goods that are fit for their ordinary purpose. A scooter that dies on day one does not meet that standard. The burden to correct a defective product is on the seller -- not the consumer. Requiring me to drive two hours at my own expense to return a defective item, while refusing to provide a prepaid return option, is unreasonable and inconsistent with California consumer protection law. I am formally demanding a full refund at no cost to me. If this is not resolved promptly, I will initiate a chargeback with my financial institution and file complaints with the California Department of Consumer Affairs and the Attorney General's Office. I expect this matter to be corrected immediately. read more

I was in the area so stopped by to check out the inventory. Normally Skyten works off appointments but Josh took time to show and explain the different models and what might be most suitable for my use. He didn't have what I was looking for currently in stock but he offered to contact his sources to get the model I'm looking for in stock so I could come back and see it. Very friendly and patient with customers. Hope to come back and make purchase due to great customer services. read more

Skyten - Electric scooter inventory - Bikes Near Me - Chino Hills, California

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Was looking for a scooter to get to work, Josh was very helpful in helping me find the perfect scooter that would help me get to work everyday, the value of the scooter is great it's very durable I would highly recommend buying your scooter from Skyten! read more

Skyten - Bikes Near Me - Chino Hills, California

Slow service, lacks communication skills on all ends from repair to sales. Makes you pay for everything because only electronic parts are on warranty even if you bought the scooter within 90 days. Still waiting on new scooter. Told me to send video of problem and that was two weeks ago...sadly no scooter no way to work but my feet. I was not rude I was upset because I walk to work everyday and you had no sense of urgency to help me. You may have other people but for sure didn't help me. You only gave back 225 and my mom helped me pay over 600 for the broken scooter you gave me. Warning to all future customers don't trust this shiester!! read more

Bought 3 scooters from them!! Josh took time teaching and making my kids feel comfortable when picking the size of the scooter. One of the scooters weren't charging and they immediately told me to bring it in and we swapped it out no questions asked. They are passionate about their product and follow up to make sure the customer is happy. I will refer them to others and come back for an e-bike or upgraded scooter soon!! Thank you, Josh & Skyten!! read more

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Josh is knowledgeable and communicative. Would recommend purchasing your next scooter here!!! read more

Skyten - Bikes Near Me - Chino Hills, California

Horrible business because it took 3 weeks to solve a problem, and Josh, the owner, refused to give a refund and communicate appropriately. Josh caused a lot of emotional distress. Ultimately, he only refunded 225 out of 600 dollars originally paid and added deductions without verbally communicating before the sale. A scooter bought within 90 days should not just stop working, and we paid for a warranty. We were charged for a new scooter when it was just refurbished. Please take my experience and do not believe anything Josh says, including his reply to this review. read more

Do not buy a scooter or electric bike from this company they are frauds and liars. They're merchandise is secondhand they refuse to give refunds they sell out of a garage. I paid with a credit card. I return the merchandise that was not working and they told my credit card company that I never returned the merchandise, people are freaking nightmare save your time and money and order electric scooter or bike from a legitimate company. These guys are a joke. read more

Waste of time made an appointment, left early from work made me drive for 1hr on traffic time and once I arrived he never answered me waited for almost 20 min and never got a call back or anything. read more

Diego was very informative about showing me all the scooters that best fit my needs. Very friendly and great product Would highly recommend giving them a try if interested on a scooter read more

I want to thank skyten for their help on choosing the right scooter for me. Great prices and awesome quality and ride. Highly recommend them for the best deals and best scooters Mary Happy Customer read more

Fast quality service. Great e scooter and bike options for your needs. Fast quality service. Great e scooter and bike options for your needs. Fast quality service. Great e scooter and bike options for your needs. read more

Skyten - E scooters - Bikes Near Me - Chino Hills, California

100% recommend purchasing a scooter or moped from Skyten. Both Diego and Josh were very helpful during the process. Diego was communicative and friendly. Josh was very informative and helpful while making the transaction. They ensured we left feeling comfortable with what we are getting and made sure we had all our questions answered. read more

Skyten - Bikes Near Me - Chino Hills, California

Excellent service. First off i went in there not sure if I wanted to buy, but Josh was knowledgeable and friendly. Great Service . Great part is that you are able to test drive and ask specific questions regarding your next scooter purchase. Definitely recommend for someone's first scooter. read more

Just purchased 3 electric scooters and 1 electric bike for my kids for Christmas.. I absolutely recommend skyten to everyone! They are perfect for kids and great gifts. They are great quality, very sturdy and strongly built. Last but not least Josh was very helpful and was knowledgeable! read more

Cool guy. Explained everything thoroughly. On time. Has used scooters too. Accessories offered. Discounts. Online store. Easy going. Different options for scooters. Appreciate the business. And definitely showing me how to do everything. Answered all questions too. Found him on craigslist and offer up. He offers service too. Definitely recommend buying your electric scooter here. FYI NOT A SCOOTER RENTAL PLACE but if you want to its like $80/day. read more

Very informative and friendly experience. Every question I had was professionally answered. Josh was very helpful. Will be telling my friends. A++++ read more

after purchasing my brand new S-7, i realize i made the right choice coming to skyten. 10/10 would recommend to anyone. quality service, quality product. Well done ! read more

Nice guy nice service, everyone needs a scooter just look for him to get one, gonna make you have a good purchasing experience if you really come visit read more

Great price ! Durable nice looking scooters Perfect for a Christmas gift Me a hubby got matching ones Seller very informative and nice. Thank you read more

I am so glad to have found Skyten. Diego really knows what he is doing. He fixed my Segway scooter quickly and he is very professional. I highly recommend Skyten. read more

Awesome resource for electric toys

Great Customer service. Very informative, responds quickly. Would highly recommend. Great quality! Check them out !

I had a great experience, I didn't feel rushed and got to test drive multiple scooters until I found the right fit.

Purchased a scooter in July of last year. Has broken a total of 5 times now. The repair process is a nightmare. Once repaired it still had issues but I gave up dealing with them as they make it extremely difficult to get it fixed and it's a waste of time. They pretend to be helpful but just give you a runaround and don't help at all. Definitely do not recommend buying a scooter here as you will pay 3-500 more than if you order online. All with the promise of fast and friendly service which is not true at all. read more

Josh and Diego were great! They helped us out and we got 2 scooters thank you guys for hooking it up.

So happy with the product!! Thanks again!! I know my grandson will be so excited on Christmas morning

I am posting my complaint based on the lack of information they provide on the repair service they supposedly provide. This review was based on their people claiming I was being rude when I was trying to narrow down when I can have them do a service for me on 2 flat tires. Their service person wanted to replace my tube tires for solid tires that cost $120 each. The g30 clone tube are $9.99 on Amazon! So they will charge service fee but there is no reason to price quote a service that is price gouging your customer. There is also no reason to refuse to accept any repair work on a day they claim to receive repair work for Tuesdays and Fridays. But they delayed and never got back with us. Before they closed at 1pm on July 4th( when they were open), they claim their service department was closed. I made a special trip out to Chino to get it service only to be told we had to continue to wait. This review is based on their lack of service, getting back to their customers, poor customer service and add insult to injury, claim to say I was rude and refused me service. I took my business to another service person who I gave my business to for my 2 g30, Okidas scooter and my Stealth Bomber. Anyone whonwish to find out the other service, you can direct contact me to avoid bad (No customer service) from these Skyten jokers. They sell G30 clones in their name and you can find much better deals than what they can sell. read more