Vic is an excellent help. Has a lot of knowledge on bikes, he was able to get my bike small changes…read moreto fit the bike to my own needs. It was efficient and not overwhelming on me doing everything he recommended. I got my bike in no time. Highly recommend for people who commute or trains for races!

So I went to have some pads done and right off the bat noticed a bit of scratching from uneven…read morepads. It was light and few and far between so didn't pay it to much mind. Got a flat and decided to do it myself. Took pictures of the washer positions and such with the fenders and dropout. Come to notice it's way off. Mind you he was to only person to work on this. Go to the manufacturer webpage and watch their service video. Notice he completely whatever's the washers and fender just slapped them on there. To boot. Releasing a nut revealed shavings. On my model there are two separate size nuts on the back axle. This 420 dullard just jammed them in, completely oblivious. Do not come here. Inept and incompetent. Actually damaged my bike. Few people deserve a review like this.

Randomly found this spot on Yelp and called them to make an appointment to drop off my bike for a…read more$100 tune up. Website says you can email them but don't bother , they never answer. It's a small store. I dropped off my bike on a Wednesday and got it back on Friday. There were always customers browsing the store. Not surprised because this bike shop is close to downtown Covina. The guy who I talked to on the phone and the guy who fixed up my bike was really nice. They called me if my bike needed something else other than a tune up. They cleaned up my bike and replaced my tape on the handle bars. Will definitely be back again.

These guys are awesome. I recently got into cycling and they were able to help fine tune my bike…read moreand set me up with new tires. They are knowledgeable and very friendly, makes it easier to get into a new hobby. In addition, the team was able to help me set up my new bike trainer which I greatly appreciated. Amazing business.

The service is phenomenal Leon offered tremendous help really appreciate I'd consider himiway bike…read moreagain

When shopping to add to my family's collection of e-bikes and worked with Beatrice and her staff…read more My family was riding in the area and rode right inside their warehouse. I was the last in our family to get a ebike, even the mechanics were helpful comparing our e-bikes to theirs, awesome they help tighten our bikes and greased up the derailer. The information shared, clean facilities, let us sit and ride any of their bikes inside the warehouse was helpful, so we purchased. Thank you Himiway for your customer service and solid product. We are very happy to get a 500w step thru, foldable ebike. Very solid , just like their high end hunter series.

I'm a newly to road bikes. I had a flat and didn't have the means to fix it on the road that day…read more Took it into BikeFix for a repair and requested that they walk me through taking the rear wheel off and installing the new tube. Ryan had no issues waking me through the process and provided me with tips as well. Even though it was a simple fix, their customer service is top notch. Ryan was very knowledgable and patient. He also recommended someone who could do a complete bike fit. They gained a repeat customer as I will be returning in the future. I highly recommend them.

Quick service worth a smile! I needed my front tire fixed and in under 5m I was in and back on the…read moreroad to do damage

If you're struggling to find a place to fix your Ninebot scooter made by Segway this is the five…read morestar place worth the drive . Customer service from Manuela to the owner Aiden Was top notch . Went to E Bike repair stores one after another they don't work on them . Lucky me the final E bike repair store referred me to them . The pricing the communication and the service was excellent. They do what they say. Took an hour to replaced my battery on my Ninebot scooter from Segway . They do exactly what they say . Thanks guys .

Great service. Saw me same day for a wheel replacement on my ninebot and now the scooter rides…read morelike new. They made some good replacement suggestions for wheels that were priced competitively. Good selection of scooters and e-bikes in the showroom. Very thankful for this place - saved me from a much longer drive to get my scooter serviced. Would 100% recommend.

We unknowingly returned to this shop after seven years. It was originally in El Monte and had…read morerecently moved. I purchased a bicycle from the El Monte location and was pleased with the bicycle after all these years. The staff was friendly and very helpful in 2019. The customer service has not changed and we left with another good experience. The owner remembered us because of the bicycle I purchased long ago. The owner and his employee were very friendly. I'll return when I need to get my other bicycles serviced.

Wow where to start Joe provided excellent and professional customer service! He answered all of my…read morequestions with such patience that's very rare to experience that these days. I was looking for a e bike for the first time and he managed to send me pictures with details since I live in Riverside county. Joe made the transaction smooth over the phone and the following day he delivered my boyfriend the bike. He has my business and will be back for more!

Recently started riding a family member's old bicycle and was getting a lot of pain from the…read moreultra-firm seat. David took the time to show me each of their seats and recommend the best one for the type of bicycle I was riding. Just took it out for a 20mi ride and didn't have any pain or problems the next day. Thanks again for the help!

I take my bikes here for any repairs and tuneups. They do a fantastic job, are honest, communicate…read morewell, and are fairly priced. I would highly recommend to anyone in the area.

Hong is super helpful. Friendly. I got my 2 bike today. Great price. I really like our bike. Thank…read moreyou Hong

One of the worst purchase and customer service experiences we've had…read more We purchased a HOVSCO GTRS through Walmart for over $800 expecting a new e-bike. What arrived was unacceptable. The bike had scratches, missing hardware, badly stripped/used screws, and components that had already been assembled incorrectly. Even a component around the handlebar area was installed the wrong way around. This was not simply a pristine new bike with a little cosmetic shipping damage -- there were clear signs that parts had previously been assembled. We immediately documented the problems and contacted HOVSCO. Instead of taking responsibility and arranging a straightforward return, they initially suggested that the damage might have happened during shipping and asked for photos. We provided the requested photos. Their proposed solution? Replacement parts and a $50 partial refund if we kept the bike. We declined. After already dealing with a defective e-bike, we were not interested in spending more of our own time buying missing hardware, repairing, troubleshooting and rebuilding a bike that was sold to us as new. We requested a full refund and home pickup. What followed has been an exhausting back-and-forth involving both HOVSCO and Walmart. Walmart eventually escalated the case through a supervisor and specifically contacted the seller regarding our requested home pickup. HOVSCO's response was to refuse home pickup and tell us to "carefully disassemble" the bike, put this large partially assembled e-bike back into its original shipping box, and then take it ourselves to a Walmart store. That was the final straw. When a company ships a customer an expensive product with missing hardware, stripped screws, scratches and incorrectly assembled components, the burden of correcting that situation should not be pushed back onto the customer. We have now spent an absurd amount of time photographing problems, corresponding with the seller, dealing with Walmart, and trying to arrange the return of a bike that should have arrived new and properly assembled in the first place. Based on our experience, I cannot recommend HOVSCO. A problem with a product can happen with any company. What matters is how the company handles it afterward. HOVSCO had multiple opportunities to make this simple and instead turned a defective-item return into a prolonged hassle. If you buy one of their bikes, I strongly recommend purchasing through a retailer with strong buyer protection and inspecting every component carefully before completing assembly.

Called and another business answers. Location or address is not up to date and no store is called…read morethis locally.

Great and friendly service! Price was reasonable and would definitely recommend. Called a couple…read moreshops and they beat all prices and again, service was excellent

Thank you Luis for the being a positive in our community. I took in a bicycle that was giving me a…read morehard time. I took it in to two other shops and the issue was not resolved. Luis was so confident with his talent that he fixed it and told me to take it home. If the problem was resolved, I was asked to come back and pay. Fair is fair...after two hours of use, I came back to pay. This is going to be my go to shop from now on.

Small one man shop local in Pomona, CA, Went in for a quick air stop for my bike tire and was…read moregreeted nicely. He noticed my break pad was too close to my wheels and adjusted for me as well. Honest mechanic that is affordable. For sure a good go-to for bike repairs.