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    REI

    3.9 (265 reviews)
    Closed 10:00 am - 9:00 pm

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    Rod R.

    Great service, big selection on just about everything. Quality products , name brands we all know and then some .

    .., my new Altra's thanks to Andrew!
    Chuck A.

    .., as a regular I love coming here lol. It's definitely an adventurers guilty pleasure. Despite wanting to purchase everything in the store I've mainly purchased my footwear from here: Hoka's, Solomon, & as of today Altras. Service is always great here whenever I need help. I will admit I will run into someone who looks at me sideways from time to time. But it's usually from one of the workers I'd pass in the aisles, never from the employees I actually deal with when purchasing. I regret not writing a review sooner and giving recognition to my previous foot wear comrade, but when I see him again I'll make sure I update this review with his name. But as of today I had the pleasure of chatting it up with Andrew in the footwear department. Such a cool individual & member of their staff. We chopped it up a bit as my eyes scanned the walls for something that would catch my attention and sure enough they were caught. I had purchased my first pair of Altras, Low Peak model I believe. These shoes fit like a cloud. I love them & can't wait to put them to work. Thanks again Andrew, you are appreciated.

    10/20/24 Check out the door handles-- pick axes Ha! Gotta love it, so apt
    Jennifer W.

    10/20/24 Swim fins are elusive since summer has passed, Big 5 didn't have them, neither does REI, sadly. Emily was gracious enough to point us to Big 5 (told her we were just there) and then she suggested Bass Pro shop by Victoria Gardens. This REI location is really best, well stocked & organized. Will surely return & check them out further should the need arise again.

    Ayham D.

    REI has made it so easy for me to take advantage of the outdoors. I buy all my snowboarding, hiking and rock climbing equipment here. I love that there are so many options for products. I became a member here and have benefited from free machine wax on my snowboard and also a year return policy on anything that I buy. The cherry on top is that the service has always been fantastic. Hope to keep coming back for many more years.

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    1 month ago

    Polly helped me and my son with our bike. She was so upbeat and she adjusted our bike with ease and great skill. Thanks, Polly!

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    2 years ago

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    3 months ago

    If you're outdoor enthusiasts you must visit this place. Excellent friendly people. Varieties of choices. Very reasonable price as well.

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    5 months ago

    Thanks Carlee! She was super knowledgeable and kind with her time! Thanks for helping us find the perfect headlamp!

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    2 years ago

    Great service and great apparel . Vast selection and quality material . Will be back again

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    Page 1 of 7

    Ask the Community - REI

    Is REI pet friendly?

    No, REI does not allow dogs into any of their retail stores.

    View All 2 Questions

    Review Highlights - REI

    What I found helpful was that he knew a lot of information about the jacket that really made a difference to me in my choice.

    Mentioned in 7 reviews

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    Incycle Bicycles - Thanks Ronnie! Handlebars looks sick!

    Incycle Bicycles

    4.4(208 reviews)
    3.9 mi
    $$

    This place is great for your bicycle needs. As a newbie to the modern cycling world, the staff was…read morevery helpful. TJ stood out the most to me and I want to leave a review to make sure he gets credit and recognition from the management. Ask for TJ and he will help guide you to the best and correct purchase. He is very knowledgeable and has customer service skills which nowadays is a huge plus. So many younger kids working without the ability to be a representative of the business. Working with someone like TJ goes a long way when you are spending money there. I would leave if my time was not met with care and appreciation. Hope this location continues to do well and their team members are taken care of.

    Yay Incycle!!! Thank you for telling my wife that 1 of our tires just needed a patch and the other…read morejust needed some more sealant.... Leaving for vacation in the morning and both tires are flat again. I pulled off the one tire that they said, "just needed a patch" (even though we wanted to buy a new tire)... guess what, there's no patch and the sealant is just blowing out of the hole. The other tire isn't holding air either. Here we are, leaving for Colorado in the morning, planning on riding trails on the way up and we'll need to stop at a shop on the road and get new tires anyway. I doubt that even if we did buy new tires from Incycle that their tech would've even installed them correctly. What a waste of time and money.

    Photos
    Incycle Bicycles - New 2025 Specialized Roll 3.0 Bike

    New 2025 Specialized Roll 3.0 Bike

    Incycle Bicycles
    Incycle Bicycles - New bike!

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    New bike!

    Pedego Electric Bikes Upland - Picking up a special order for my customer

    Pedego Electric Bikes Upland

    4.9(73 reviews)
    7.6 mi

    Recently, I purchased a used--like new--PEDEGO bike from a private party (with less than 50 miles…read moreon it.) My boyfriend is very caring and meticulous, and he adjusted the derailleur to fix the issue of the chain falling off whenever we shifted out of second gear--the only gear that was working. Still, because he wanted to make absolutely sure the bike was safe for me, we decided to take it to PEDEGO ELECTRIC BIKES UPLAND. That's where we met the owner, Jerry--an incredibly friendly and helpful guy. I mentioned to him that whenever I rode my bike, I felt like my legs couldn't fully extend on the downward cycle. It felt as if I was pedaling with my knees bent at 90 degrees. Without hesitation, Jerry grabbed one of his bikes, told me to get mine, and brought us out back for a quick riding lesson! So there I was, a grown woman, suddenly learning how to ride my bike from a complete stranger--and loving every second of it. By riding alongside me and explaining what to do, Jerry showed me how to mount the bike and how to properly extend my leg on each downward stroke. The difference was immediate. I felt so much more comfortable and confident. I honestly couldn't believe it: at my age, I was learning a totally new way to ride a bike. Jerry was patient, attentive, and made sure I really understood the right technique. This small lesson taught me more than just bike posture--it showed me how genuinely caring and patient he is. After the lesson, Jerry did a full inspection of my bike and made several adjustments. While he worked, he answered all of our questions. We also got to know him a bit, and he treated us like old friends. In fact, he even had a few of his buddies hanging out at the shop, just chatting and enjoying the day. The whole atmosphere felt warm and welcoming. His shop has an amazing inventory, and we ended up buying several accessories for my bike. I even returned the very next day to pick up a few more items! All in all, our experience at PedegoElectric Bikes was outstanding. Jerry gave us exceptional service, offered fair prices, and showed deep knowledge and genuine friendliness. He treated us like friends, not just customers. From now on, his shop will be our go-to place for all our biking needs. Kudos to you, Jerry!

    We have bought three Pedego e-bikes from this store and the customer service especially with Jerry…read moreis absolutely exceptional (which is why we've bought 3). Would highly recommend if you're looking to purchase an e-bike or even just rent one for the day. Jerry is very knowledgeable and will make sure you are completely satisfied. They are right along the Pacific Trail which is great location. They can take care of repairs also.

    Photos
    Pedego Electric Bikes Upland - My bike being tuned up on the rack.

    My bike being tuned up on the rack.

    Pedego Electric Bikes Upland
    Pedego Electric Bikes Upland

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    REI - bikes - Updated June 2026

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