We heard about this place from our acupuncture doctor. My husband and I have feet issues due to diabetes. We walk a lot at Disneyland, so we need a good pair of shoes that will give us the support and cushion for our feet. We drove up to get our feet evaluated on their machine at the store. We were greeted as soon as we walked in. Finn helped us today and was amazing! He was so patient with us and is so knowledgeable. The evaluation for both our feet were shocking and interesting. They do email you the full report, so you can have it for your record. I love that they are not pushy or rushing you to make a decision. They also do price match if it's the same shoe. Unfortunately, they didn't have the shoe size and color on the shoes we wanted. But we did end up getting a pair of insoles that Finn told us about. Hopefully, this will give us more cushion and stability with the shoes we have now. We highly recommend going to this store and seeing Finn if you are needing to find a good pair of running or walking shoes. We will definitely be coming back here again. read more

Fleet Feet - Sports Wear Near Me - Rancho Cucamonga, California

Great customer service and experience. Found perfect shoes for me. Totally unique shoe shopping experience tailored to your unique foot. read more

Fleet Feet - Sports Wear Near Me - Rancho Cucamonga, California

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I have been hesitant to stop here because of the negative reviews. I finally decided to go in and get my foot measured so I can purchase some new marathon shoes. I was immediately greeted by a representative. Who then instructed me to speak with Steve. My experience was nothing like the negative reviews. Steve was so educated and informed me on so many different aspects of my feet that I had no idea where even relevant. After he measured my foot, he brought out quite a few pairs of shoes for me to try on. I was blown away by the selection and it was such a great experience. I would highly recommend fleet feet. read more

If you enjoy the used car buying process, you'll love it here. Getting pounced on one step in the store. I just wanted to buy Hokas but they wanted me to fill out information on a tablet and do some walking on a thing. So they can recommend shoes. They don't get it that some people just want to try on shoes and go, rather than spending 30+ minutes discussing THEN trying them on. I wanted fucking Hokas. Im 60..i don't need someone telling me how my shoes feel. I just bought them online after my wife (who did like the process which is why I gave and extra star). Edit: I dropped from 2 to 1 stars since the DID try to upsell my wife on other shoes. She ended up with the ones we came to get anyway... read more

I came by Saturday morning and the store was relatively quiet. Steve jumped in to assist me immediately. As someone who is just starting out with being active, it can be quite daunting to come into a specialty store and asking for help. Steve made the process of finding the appropriate shoes so easy for me - he was very knowledgeable, very pleasant and funny, and - most importantly to me - very patient. I appreciate his kindness and how welcoming he is! It is very encouraging. read more

Great service, knowledgeable and patient staff, and good selection. Jacob was fantastic

Second time in the store but we came back for my husband on a Saturday afternoon and we were helped by such a sweet, respectful and knowledgeable young man - Daniel. He took his time helping us find the right shoes, asked all the right questions and answered all of ours. We werent expecting for such great customer service but pleasantly surprised. Unfortunately they didnt have the color we wanted so we left empty handed and even then Daniel was still so helpful. If you plan to come in - ask for him! read more

I signed up for my first half marathon and have been training since December. I've been running in a pair of Hoka Clifton 8 I bought last year but I noticed it quickly started to decline since I started putting more miles on it and my knees started to hurt. I went to a local shoe store but the smallest size they have in stock is a 6 so I called Fleet Feet and they said the smallest they carry is a 5.5 (which I'm a 5 so it's perfect). I arrived and this location is on the smaller end but they still carried quite the selection. I was assigned someone to help me with the scan and provided some shoe recommendations. The gentleman assigned to me was on the younger and shy end but he was very friendly, passionate, and knew his stuff! Unfortunately, all of the shoes I wanted to try did not have my size in stock so I left empty-handed but I think the foot scan is so worth it! Overall, I would've left with a recommended shoe if they had it in stock. The staff was friendly and attentive. read more

My go to place for running shoes. The staff is always super helpful and extremely knowledgeable on the products they carry. They had recently added a high tech device to scan your feet and capture the way your foot connects with the floor so the employee can match you up with the best shoe. If you're looking for the perfect fit, you gotta stop by. read more

Very friendly, awesome service. Josh especially was super helpful and patient with me when scanning my feet and gave wonderful insight. 10/10 definitely consider if yo ever plan on getting running shoes read more

I went in for a feet scan. The staff was extremely knowledgeable and helpful in helping me find the correct fit for my needs. Noah helped me with the feet scanning and shoe selection process. He is extremely patient, knowledgeable, and detail-oriented. I appreciate Noah for being such a great listener. He showed genuine care for my specific needs and went out of his way to make sure I was completely satisfied with the shoes. He provided valuable feedback and perspectives I had not considered. He took the time to evaluate my issues with each shoe I tried on to further narrow down the best one for my needs. We all deserves great supportive shoes, but the process can be very daunting. I hope everyone has someone like Noah to help guide them through this confusing process. I highly recommend the feet scanning service, you will learn so much about your feet. read more

Fleet Feet - Feet scanning at Fleet Feet, Rancho Cucamonga. - Sports Wear Near Me - Rancho Cucamonga, California

Went today with my daughter and Josh was awesome! He was so patient with both of us (mind you she's a toddler) and we were able to get the right shoes for me! Would definitely come back I had a great experience (: read more

I got my feet scanned, from there I was shown options from many different brands for marathon training & running the LA Marathon. After trying on a variety of runners, I decided to go with the On CLOUDMONSTER 2s. read more

Was recommended by my podiatrist to get fitted for some shoes and insoles for my plantar fasciitis. I was assisted by Dave and he was amazing! He scanned my feet, analyzed my walk/footprints and recommended a few shoes as well as insoles to try on. He took his time and gave his own personal recommendations as he has the same problem as I. After trying on multiple pairs, we found the most comfortable fit for me and I couldn't be happier. I definitely recommend Fleet Feet, they are patient, kind and knowledgeable about their shoes and care about their customers. I will be back for sure! read more

Fleet Feet - Sports Wear Near Me - Rancho Cucamonga, California

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I had hoped to find a knowledgeable salesperson who would take the time to measure my feet, talk to me about my running goals, find a shoe that would alleviate some of the general toe pain I had been experiencing, and not make me feel rushed to make a purchase. I went on a Saturday afternoon when there was a bit of a wait to talk to a salesperson, but that was fine. I could see that all the sales associates were working carefully with clients and making sure that they were getting the right shoes. The person I talked to was Tim. He was great-- very knowledgeable. He's a varsity college runner. He showed me scans of my feet and made some great suggestions. I ended up buying a different brand and size of shoe than I had worn for the last 20 years. i went out for a run today and felt great. Zero pain!! The run felt fantastic. What a difference getting the right shoe makes. read more

Me and my husband went into their store 30 minutes before closing and Santiago still took us in and did our scan & gave us a few options to try. He was very nice & gave great recommendations given the tight time frame he had. Great experience and we are very happy with our purchase. read more

Went in today with the goal of finding running shoes. My husband and I were greeted by Sam, who was very helpful and attentive. She did the foot scan on both of us, asked us questions to know our preferences, and she brought several shoes for us to try and even suggested we run outside with them. She didn't bring out ON shoes for me because of my color preference, but I asked her to bring out the ON shoe for my foot type so I could at least try them, and it ended up being the perfect shoe for me. Very happy with my purchase! read more

Fleet Feet - ON Cloudsurfer - Sports Wear Near Me - Rancho Cucamonga, California

I went in with the expectation of having my wife's feet measured and to my surprise we were greeted by excellent service and the customer service that we were given by Logan was expectable. We took his recommendation for the shoes and my wife was very impressed with how much knowledge he had when it came to running and the shoes he recommended. Thank you Logan! We will be long time customers and will return in the future. read more

Andrew was super knowledgeable & helpful. He helped me understand what I was getting into and did not make me feel out of place. Very welcoming people, great business. I will be returning & telling my friends & family. read more

Steve was a tremendous help when getting me and my friend into some new shoes! A friend and I stopped by to get scanned/fitted for some new shoes and we were helped by an older gentleman named Steve. He was quite nice, very knowledgeable and gave my friend some great recommendations on shoes that supported his back issues. The shop was laid out in two halves (men on the left, women on the right) and had a mountain of running shoes on sale in the front of the store. Steve let me know that the brand on sale had upgraded a certain model so all the shoes were marked down immediately. Before getting to the shoes in the back of the shops there are tons of rack of shirts, shorts, gloved, bottles and many more accessories for runners of all levels. Steve was a joy to work with and I look forward to stopping for my next pair of shoes. read more

Tanisha helped me find the perfect running shoes! She was sure to provide me with many shoe options and informed me all about the different styles. Super great customer service! read more

Jacob helped find shoes that was a good match for me and my boyfriend. He was awesome and very knowledgeable.

First time here: Had my mind set to buy Hoka Ora flip flops but when I got there, I found and tried Oofos Nomad slides and got these instead. Unfortunately, I realized the next day that I needed the next size up. Wonderful service: I got to have it exchanged a day after buying it. Also found out that they have a rewards program. I will definitely go back! read more

Great service, many options and staff is knowledgeable. Student athletes get a discount! Make sure to ask.

It's good to see that this place survived the pandemic. Haven't been here in 6 or so years. But customer service is the same still. Top notch, excellent service where they take the time to really match you with the right pair of shoes. I've bought so many pairs of shoes on Amazon, just because of the convenience and selection they have online. But most of the time, they don't fit quite right or they are not as comfortable as I like it. Which leads to my feet hurting after several hours of wearing them. So after doing some research on the best nursing shoes. I decided to go with a pair of Hoka's. Unfortunately I needed them today, so it was nice to see that Fleet Feet carried a wide array of Hoka shoes. The customer representative was super nice. Spent some time re-measuring my feet. Going over the results of that. Listening to what I preferred. And brought out several choices for me to select from. Super nice guy. Decided to go with a pair of Hoka cliftons. And they even gave me a 10% discount for being a nurse!! Which was really nice of them. I would definitely recommend this place if you are in the market for running shoes, or comfortable shoes in general. Pricing was extremely fair. And I truly enjoyed the whole experience of being here at Fleet Feet. read more

Training for my first marathon and knew I needed new shoes. I went in and was so pleasantly surprised with the service I received. I shared with the associate what I was looking for/ what I like now and he had me get on a walking pad, a pad I stood on and walk for him to watch me. After I got a full emailed description of my foot size, gait, width, arch, etc. based on the info, he pulled 3 shoes for me to try. I settled on a pair of Asics and got help picking some moisture wicking socks. Great service and will definitely come back. read more

Went in to look for shoes. Salespeople somewhat rude. Lack of shoes in stock. One salesperson asked my DIL to get up off of seat as they were using it right now even though she was sitting on it with her small child, and no one using bench Would not recommend read more

The staff is so friendly and helpful. Highly recommend to get the perfect shoe for your feet. Happy repeat customer

Great running shoe store. Staff is very friendly. They sized me and watched my gait and brought out several pairs of shoes for me to try on. I bought two pairs. read more

Matt was so helpful and patient! Thank you again for the help. Definitely recommend this store.

Bought some shoes for my son. They checked his feet and made some recommendations. The staff was great. Would definitely return.

Santiago did an amazing job helping my mom and boyfriend find shoes! He was quick to offer a feet scan and analysis to figure out what type of shoes would fit them best. He provided various options and they both ended up going with an option he recommended. Thank you Santiago for your expertise! read more

Great service and they provide a good in depth analysis of your feet and foot strike. Good place to find running shoes that are for you!

Very welcoming and patient. Great customer service by all the workers there. Definitely a good store to go to if you are a runner.

I went on today to try on a pair of Hokas. Tanisha helped me. She was knowledgeable and kind. Customer service was wonderful. I left with my shoes and will be back to buy another pair soon. This is the first pair of Hokas I've worn and so far they feel great. read more

Jake was extremely helpful and friendly. Jake answered all my questions regarding the best running shoe for my daughter and all the running gear to go with. I was unaware of all that went into running and Jake made this experience a great one for my daughter and I. From the long distance shoe to the track shoes with spikes to running shorts my daughter is now ready to conquer her next race! Thanks Jake! read more

Fleet Feet - Jake assisting in the perfect running shoe! - Sports Wear Near Me - Rancho Cucamonga, California

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Fleet feet in Rancho Cucamonga is the best!!! They have the best customer service ever!! Every employee there treats you special!! This time Tristin helped me out with my Purchase. This young man went above and beyond. I am grateful for the time he took helping me find running shoes that best fit my unique needs. Thank you Tristin for helping me find my new favorite Saucony running shoes. I love them!!! read more

When it comes to customer service this place is number one. I went with my father looking for running shoes and was greeted by three friendly people. The person that helped us his name as Will, he was very patient knew his shoes knew what to look for and brought out enough samples for us to try on. He also recommended the right type of insoles for people with high arches. Great place very helpful friendly and they know their stuff on shoes. I will definitely come back and recommend this place to others looking for running shoes. Great job with your customer service. read more

Fleet Feet - Sports Wear Near Me - Rancho Cucamonga, California

I had the best experience at this store today! From the moment that I walked in, I was greeted and assisted with so much kindness and patience by Alicia. She fitted my feet with a cool 3-D scan and evaluated my gait. Then, based on these results, she was able to recommend some running shoes for me. Thank you for your kind and knowledgeable help! :) read more

I came here to get fitted on the advice of a friend. First time I came I was treat very well by the salesperson, Sam. She was very knowledgeable and took her time and show me different shoes that I could use with my AFO. Unfortunately I didn't find anything that day with the AFO I had on. I came back today and I was in luck to have Sam wait on me. I brought my usual AFO and found a nice pair of Hoka's. This place knows customer service. I may start running now! read more