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    Incycle Bicycles

    4.4 (206 reviews)
    ModerateBikes, Bike Rentals
    Closed 11:00 am - 5:00 pm

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    Joseph G.

    We initially ordered two brand-new bikes online and had them shipped to Incycle Rancho Cucamonga for pickup. Unfortunately, when we arrived, the experience was disappointing. The staff barely acknowledged us, offered no assistance with seat adjustments or getting the bikes ready to ride, and showed little interest when we were looking to buy additional gear. It felt like we were being ignored during what should have been an exciting purchase. After leaving a review, I was contacted by Brian, the store manager, who reached out and offered to make things right. He invited us back to have my girlfriend's bike fixed, and when we returned, another manager greeted us right away. The team was friendly and attentive, promptly serviced her bike, and let us know about the 90-day free tune-up that comes with new bike purchases. This second experience was a complete turnaround. We really appreciated the effort to follow up and make things right. Thank you to Brian and the Incycle team for stepping up and showing great customer service. at customer service.

    Fixed tire by Skyler super fast!!
    Anthony H.

    Very fast service, I am a novice when it comes to bike riding, and Skyler walk me through every step. I was impressed how fast he was able to fix the bike. I had to run a few errands and I couldn't even get through one of them before he was done appreciate the quick service! Everyone seems very knowledgeable and very friendly. I would definitely come back here again. Major things to Skyler for being so helpful!

    New 2025 Specialized Roll 3.0 Bike
    Dan E.

    Well, after 20 years of riding my Specialized HardRock Mountain bike, it was time for a new bike! I went to Incycle Bicycles in Rancho Cucamonga and I was immediately greeted and helped by Tyler. He was super knowledgeable and helpful! He helped me pick out the perfect bike for my daily bike rides on the Euclid trail! Tyler hooked me up with all the accessories I wanted as well! He installed everything and my new 2025 Specialized Roll 3.0 was ready to go! I rode it home and it's just an amazing bike and I couldn't be happier with my purchase! Thank you Tyler for all your help and assistance getting me the perfect new bike' I would highly recommend Incycle Bicycles to anyone looking to get a new bike or getting their bike serviced!!!!AAAAAA++++++++

    Allez Sprint in for handlebar swap

    I want to take time to thank the VIP service to the crew at Incycle Rancho. They welcome you in as you step in the door and ask you what your needs are. The amount of cycles in their inventory is staggering and they definitely have a bike for everyone in any selection of lifestyle you choose to fall in. Pricing is very fair especially for the knowledge that is invested in their multiple years of individual bike mechanics. They network with each other to serve you to the full capacity. I cant thank them enough for their dedication to the customer in making them feel like youre the only one of their customers. I'm a lifetime supporter of them

    Thanks Ronnie! Handlebars looks sick!
    Krys T.

    Thank you Ronnie for taking care of my bike! Top tier customer service these boys give! They truly provide their expertise to anyone and everyone come into the shop. I highly recommend this place if you're looking into picking up a bike or simply getting it serviced

    40 minute wait. After waiting a whole week for my brakes to come in that I ordered. Just to find out that they had to get re ordered.
    Tony M.

    Poor service, long wait, no attention to detail, and not professional. Out of the entire spread of bicycles and parts apparently they don't carry brakes.

    Gus C.

    Can't say enough about this place. I've been looking around for a specific bike for my daughter and Ronnie and the crew made it happen. I am beyond grateful to these guys for making it happen for my daughter.

    One happy girl with her new bike!

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    2 years ago

    The associate was really helpful and nice. They took care of our brakes for my son's BMX bike for this weekends race.. He's ready to RACE!

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    2 years ago

    I recommend to go here there costumer service is good and the are fast when it comes to fixing parts on your bike.

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    Page 1 of 6

    Ask the Community - Incycle Bicycles

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    Review Highlights - Incycle Bicycles

    It's a great feeling when I walk into Incycle Rancho and everyone, including the manager, knows me by name.

    Mentioned in 5 reviews

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    Rei is amazing So I…read morewent into this big and beautiful store to return a 28L bag that was too small for an overnight backpacking trip and wanted to look at the used section. What I ended up getting was far more than I expected. The return was seamless and enlightening. All of the employees are so fun, friendly and knowledgeable. I met one young woman who asked if I needed help finding anything. I was looking for packs in the used section but she explained they go quick. I meandered around the store and bumped into her again. I asked her where the packs are and she showed me a large range. Since I'm looking somewhere in the 40-55L range she said she would get someone to help me. Initially I declined having help but she also mentioned a fitting. I had never had a backpack fitting so I accepted the help. Alyssa was amazing!!! She measured my spine and from there helped me find a pack. I learned I have a short torso. Makes sense and my waist is close to my chest so now I was able to find a pack that would sit appropriately on my hips (ilac crest). She was a wealth of knowledge. It was a wonderful visit. I definitely recommend this store if you want to find good deals in store or if you want to buy online and pickup in store.

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    Pedego Electric Bikes Upland - Picking up a special order for my customer

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    4.9(73 reviews)
    3.7 mi

    We have bought three Pedego e-bikes from this store and the customer service especially with Jerry…read moreis absolutely exceptional (which is why we've bought 3). Would highly recommend if you're looking to purchase an e-bike or even just rent one for the day. Jerry is very knowledgeable and will make sure you are completely satisfied. They are right along the Pacific Trail which is great location. They can take care of repairs also.

    Recently, I purchased a used--like new--PEDEGO bike from a private party (with less than 50 miles…read moreon it.) My boyfriend is very caring and meticulous, and he adjusted the derailleur to fix the issue of the chain falling off whenever we shifted out of second gear--the only gear that was working. Still, because he wanted to make absolutely sure the bike was safe for me, we decided to take it to PEDEGO ELECTRIC BIKES UPLAND. That's where we met the owner, Jerry--an incredibly friendly and helpful guy. I mentioned to him that whenever I rode my bike, I felt like my legs couldn't fully extend on the downward cycle. It felt as if I was pedaling with my knees bent at 90 degrees. Without hesitation, Jerry grabbed one of his bikes, told me to get mine, and brought us out back for a quick riding lesson! So there I was, a grown woman, suddenly learning how to ride my bike from a complete stranger--and loving every second of it. By riding alongside me and explaining what to do, Jerry showed me how to mount the bike and how to properly extend my leg on each downward stroke. The difference was immediate. I felt so much more comfortable and confident. I honestly couldn't believe it: at my age, I was learning a totally new way to ride a bike. Jerry was patient, attentive, and made sure I really understood the right technique. This small lesson taught me more than just bike posture--it showed me how genuinely caring and patient he is. After the lesson, Jerry did a full inspection of my bike and made several adjustments. While he worked, he answered all of our questions. We also got to know him a bit, and he treated us like old friends. In fact, he even had a few of his buddies hanging out at the shop, just chatting and enjoying the day. The whole atmosphere felt warm and welcoming. His shop has an amazing inventory, and we ended up buying several accessories for my bike. I even returned the very next day to pick up a few more items! All in all, our experience at PedegoElectric Bikes was outstanding. Jerry gave us exceptional service, offered fair prices, and showed deep knowledge and genuine friendliness. He treated us like friends, not just customers. From now on, his shop will be our go-to place for all our biking needs. Kudos to you, Jerry!

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    Pedego Electric Bikes Upland - My bike being tuned up on the rack.

    My bike being tuned up on the rack.

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    Incycle Bicycles - bikes - Updated May 2026

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