This place is great for your bicycle needs. As a newbie to the modern cycling world, the staff was…read morevery helpful. TJ stood out the most to me and I want to leave a review to make sure he gets credit and recognition from the management. Ask for TJ and he will help guide you to the best and correct purchase. He is very knowledgeable and has customer service skills which nowadays is a huge plus. So many younger kids working without the ability to be a representative of the business. Working with someone like TJ goes a long way when you are spending money there. I would leave if my time was not met with care and appreciation. Hope this location continues to do well and their team members are taken care of.

Yay Incycle!!! Thank you for telling my wife that 1 of our tires just needed a patch and the other…read morejust needed some more sealant.... Leaving for vacation in the morning and both tires are flat again. I pulled off the one tire that they said, "just needed a patch" (even though we wanted to buy a new tire)... guess what, there's no patch and the sealant is just blowing out of the hole. The other tire isn't holding air either. Here we are, leaving for Colorado in the morning, planning on riding trails on the way up and we'll need to stop at a shop on the road and get new tires anyway. I doubt that even if we did buy new tires from Incycle that their tech would've even installed them correctly. What a waste of time and money.

Always professional and helpful!!! Purchased many an items…read morefrom them. They always go above and beyond!!!

Been coming here for a few years on and off as leave this hobby and come back to it and today i…read morecame in with my new project and Mark stopped what he was doing to give me a quick breakdown of what issues i had to fix on my new bike gave me a quote and helped me fix something on the spot to be able to ride it safely down the bike trail definitely best customer service around thank you guys

Went Memorial Day around 12:30-1pm! Shoutout to the 3 workers in the shoe department! It was soooo…read morehectic I felt so bad asking for help , when I did , they got the shoes I wanted to try on pretty quickly ! I saw all 3 ( 2 girls & one guy) run around dealing with SO many people asking to try on shoes or questions!! They did awesome for the craziness thrown at them!! Great shoes for a good deal!

I am very disappointed with my experience at REI today. I…read morereturned a Columbia Jacket that cost $125 and purchased a pair of Hoka shoes for $124.93. I also had a $30 REI gift card that I wanted to apply toward the shoe purchase. When checking out, cashier Lloyd told me, "You don't need the card, I got it." I assumed he could see and apply the gift card through my account. However, he never applied the $30 gift card and instead processed the transaction so that I only received a refund of $0.08 from the jacket return. When I questioned this and told him I wanted the gift card applied to the shoes, he said the transaction had already been processed then he suggested that I use the gift card next week when REI has a sale. This solution is unacceptable. I live about 20 miles from the store and do not want to make another special trip because of a cashier's mistake. I would appreciate REI's assistance in resolving this issue and honoring the $30 gift card toward the purchase I made today. The employees on the floor were fine, 90% of them friendly.

I've come for the first time a couple of times recently for bike accessories. They have the second…read morelargest selection of bike seats I've seen out of the several bike shops in the area. I bought a seat. They greeted me and offered assistance if I need it, which is important to me.

The store is big and has many bike options but no fixies in stock. I guess this part of town bikers…read morearen't into fixies compared to the downtown Los Angeles area. They had some cool options on mountain bikes and at reasonable prices for the quality of the bicycles in stock.

If you want a real mom-and-pop bike shop, this is it. Hector…read moreruns his place with honesty, skill, and a kind of direct, no-nonsense care that's almost impossible to find anymore. Fair prices, efficient work, and a genuine desire to help -- that's the baseline here. He's patient, knowledgeable, and always willing to go the extra mile when he can. One time, when the shop wasn't busy, he even helped me load my bikes into the car -- a small gesture that showed the kind of person he is. This shop is cozy, personal, and run by people who clearly love what they do. I've tried other shops. I always regret not coming here instead. If you go: * Be patient if it's busy -- the shop is small. * Be kind and respectful; they juggle a lot. * If you have the time, ask Hector about his pro riding days. You'll walk out smarter and happier. I'm doing everything I can to keep this shop around. It's that good.

This is more of a repair shop for bike than a place to buy bike. Selection of bike are very limited.read more

Great selection of quality bikes. Purchased a specialized road bike for myself. Not having a bike…read morecarrier Ian delivered later that day. Highly recommend . Will go back this week and buy for my wife.

I've been a customer for a couple of years and have had my bike tuned up here several times. I live…read moreabout 30 minutes away and pass other shops just to come to Don's. It's absolutely worth it. After upgrading my bike last year, I've really appreciated their complimentary tune-ups. The team has always been helpful, professional, and easy to work with. Recently, while preparing for an upcoming Ironman 70.3, I had an unexpected maintenance issue come up right before leaving town. Scott and the maintenance team were incredibly accommodating and took care of everything last minute to get me race ready. It allowed me to stay focused on the race instead of stressing over the issue. Thank you, Don's Bike Shop. I really appreciate the great service!

I had been searching for a specific Specialized bike for my daughter for months. Luckily, Roys had…read moreone in stock. Lala was extremely helpful and was nice enough to hold it for me while I was on vacation. This is one of the nicest bike shops I have ever been into. Definitely recommend this bike shop to anyone looking for a bike.

My son recently started mountain biking with the CHS mountain biking team, and Rory's Bikes has…read morebeen absolutely amazing! John has been incredible at helping us troubleshoot and make repairs on my son's bike. He takes the time to explain things, share his knowledge, and really encourage my son as he learns more about the sport. Every employee we've interacted with has been so friendly, knowledgeable, and willing to help. They go above and beyond to give great advice and make sure riders feel supported. As a parent of a new mountain biker, it means a lot to have a shop that truly cares about the kids and the biking community. We are so grateful for the support and highly recommend Rory's to anyone looking for a great local bike shop! ‍

Came here on a Saturday at about 2:45pm. Although Travis didn't greet me when I entered, I asked…read morehim where the racquetballs would be. I don't think he knew because he directly me to the complete opposite side of the store from where I actually found them.

God Bless this Big 5 store! It's been here since the inception of Terra Vista along with Target and…read moreit's still going strong. I couldn't find my hydration backpack from last year and needed one in an hour. I drove here and found one at 9 a.m. There was no line, the employees lead me to the hydration backpack section and went through one or two of them with me. I left in a hurry but happy! This store has come in clutch more than once in mine and my family's lives and it's easy to miss, but I implore you to try looking for whatever sports gear you needed here first.