Awesome Staff, the guys there were very friendly and went above and beyond to help me. I recommend…read moreShoe Kingdom to all, especially my fellow Carpenters Union members.

It was a weird place tried looking for some boots and honestly no one was really helpful i felt…read morelike everyone would shy away. Selection was decent but i felt like the price in the shoes were a bit higher saw a couple of boots cheaper online. other than that it was a decent place.

I came here and helped the finding some pills, but unfortunately, they don't label which heels have…read morewide width. I went down every single aisle and every other DSW I've been to has a little black placard that says available and wide with. Not one of their heels or sandals had this display. I was not about to spend my time going through every single shoe to find a wide with shoe or heel that I needed. Very disappointed in this since DSW is one of the few places you can get White Whitfield. I really hope that the staff here makes it easier for shoppers to find what they're looking for without having to waste all the time to find out ourselves if they have wide width or not.

Nice big store for an assortment of shoes…read more They no longer have a color tier of discounts. It's no a flat discount of 30% off ticketed items and everything in the clearance section. The DSW employee told me it's due to the tariffs. Customer service wasn't bad, but it certainly was great. They were there if you could catch them, lol.

I don't ever write reviews but what happened today didn't sit right with me. I went in to exchange…read morea pair of shoes I received as a gift and wanted the exchange put onto a gift card. When I got to the cashier, Jaylene asked what I needed help with, and I explained the situation. She told me I could not receive a gift card and that the only option was a return, which would send the money back to the original purchaser. Another employee, who was helping a different customer, stepped in and correctly explained that I was able to receive a gift card since I had the gift receipt. Despite this, Jaylene said no and insisted it wasn't possible. She was very rude throughout the interaction and spoke as if she knew more than everyone else, even though she was incorrect about a basic store policy. She eventually did process the gift card. I want to thank the other employee who actually knew the policy and helped fix the situation. Customer service like this made a simple exchange annoying to go through.

It's a big store to not have much of anything . It's a lot of staff but not one is really helping …read more Wasted my time telling me they checked for a shoe at the Crenshaw mall when it was actually at the Crenshaw plaza which isn't the same thing

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

Amazing service, these ladies know how to sell and every time I come, I get the best customer…read moreservice! Very humble ladies. I will definitely recommend them and will continue to purchase my shoes here for myself and my daughter

Went there today and one of the girls was so helpful and polite, while the other one asked for me…read moreto put the shoes back and we still were looking. She also was not helpful and clearly irritated on us making a decision, clearly trying to rush us out. Also something that was so odd was I asked for a receipt after Paying cash and she stated because I paid cash they didn't give receipts unless I payed card. She also said they take Zelle and if paid via Zelle it was no tax and no receipt. I asked her again and she said they don't give receipts when it's a cash transaction I immediately knew that was illegal and upon researching I came across The BPC § 21666 outlines the requirement for vendors to provide written receipts for purchases exceeding $15. It is law to provide receipt with purchase of 15$ or more. Be aware.

AMAZING customer service! Samuel goes above and beyond to help you find the right shoes. I came to…read morethis place last year in desperate need of work shoes. Samuel spent an hour helping me find the right pair. I don't think I've ever had such fantastic customer service at a shoe store. I came back to this location wanting to find a more casual pair of shoes. Samuel was there again and gave me the same excellent service in helping me find the right pair. I will continue to come back again and again.

The other reviews weren't kidding when they said they follow you around the store while you…read moreshop...My brother and I came to this store to go shoe shopping and there was 3 employees that kept either pretending to work in the same aisle as we were in or just stand in the aisle to stare at us while we browsed. It made me incredibly uncomfortable and ultimately led to me not wanting to give them my business.

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Was there the other day and there was a short girl i think her name tag said alicia but i saw her…read moreflirting with coworkers and one of them was wearing a blue shirt don't know how they get work done if this happening never coming here again after seeing this no help was provided because they were busy talking to each other and just looking at each other while flirting

Never coming to this fashion store again, the employees are really rude especially the older ladies…read morethe clothes is over priced compared to other fashion stores I bought a shirt that was ripped and I didn't notice I asked for an exchange and they refused. I do not recommended this place at all save time and money.

Manager and owner are very Rude , had a pair of not worn pants that didn't fit needed to exchange…read morenot even for money back , bought them but didn't try them on as I'm thinking is the size that I wear and stretch material, she claim it was to late , there policy is 2 weeks ( it needs to be at least 3 weeks or more ) there policy is not fair for customers , she didn't want to come to an agreement at least a one time exchange or something, as I'm an ongoing customer, this place is not good with sizes and don't care about customers complaints they just want money , they got to change there policy,as ppl go on vacation or have other issues and dosent have time sometimes, they just lost a customer, as there not fair