Great customer service, quality of products is also great and different styles are available. Also, the opinion/input from the sales lady seemed genuinely helpful, did not feel rushed or like she was just trying to make a sale. Would definitely come back if needed read more

Estrella was FAB.U.LOUS! Place had a couple of customers and she was able to keep up with everyone's demands. Patient and knowledgeable. SELECTION: PLENTY to choose from... from men's, to women's, to children's boots and even hats. VALUE: ended up buying 2 hats for the hubby. COME AND CHECK THIS PLACE OUT. WE HAD A PLEASANT EXPERIENCE. read more

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No need of bad words nor insults. This is my honest review of my experience with this company. Despite the reviews and products looking promising, they have Horrible Costumer service. First, They sent me a defective pair of pants that were refunded after return. I did not notice that one of the belts I ordered was defective aswell. When I tried it on. everytime I walked, the buckle came of because the holes are big for the small pin that barely has anything to hold of. I contacted them through the phone email and chat yet they refused any help, even tried contacting the owner. I even tried dealing with them through a report to the Better Business Bureau, yet nothing. It is very dissapointing the type of treatment they give to costumers. Having to go back and foward to the hospital in the time of recovering from surgeries, this experience was awfull and this people are quite cruel and inhumane, really greedy and only care about money. I trusted them with a very special occasion that happened on 5/24/26, day which I realized the defect on the belt if they want to assume I wore it, It was stored all along while recovering from the surgeries, which I still am. For example, Amazon whom many times refunded defected items 4 months late if you return the item and show proof of it being defective. Wish they were accountable for selling me a defective item. Wish the Owner Fernando would've known of this so he would step foward into his company and stop trusting workers who do not care for his bussiness. Whoever keeps replying medriocrely, do not mind replying. Below are photos and proof. read more

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Great quality of boots. The service was above and beyond. Have had my boots since September 2024 and to this day I'm happy with my choice. My husband boots are still amazing as well. read more

Caballo Bronco - Shoe Stores Near Me - Paramount, California

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Service was good, small Place not a lot of selection. Place is hard to find. It is in an industrial place. You have to drive in the long driveway to find it! Overall descend place! Found what I was looking for! read more

Poor customer service. Called as website instructed for returns but no ENGLISH support. Spanish phones lines works fine with quick response. English options goes to voicemail to leave contact info then abruptly disconnects the call after stating their message. No option to leave my information. Called Spanish phone to ask if I could speak to English agent, the rep answers within 5 seconds but hangs up after my request for English. I called Spanish lines again, they are now refusing to take my calls. Been on hold for almost an hour! read more

This place is great, a hidden gem. They have a cute show room. There's no way they could have everything on their website in the showroom but they can usually bring it from a larger warehouse or ship it to you the next day. They have a huge selection of men's ladies and kids western wear and charro too. I love the little kid corner and it's such a chill vibe in there. It's a little hard to find but worth it!! Ste 38 the have a sign outside read more

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Do not buy anything from this place. They will ship you a product of much less value then what you originally purchased and will state there policy says no returns. They are committing fraud and targeting population that are less aware of their options. read more

I was not aware of the variety of boots they offer when i went in but they showed me their website and didnt rush me as i looked through my options. they had to go to their warehouse a couple minutes away to bring them to me but they were very quick and i didnt mind waiting in their showroom, as it was very fresh in there and they offered soda/water to both my partner and i. super nice people, will be coming back soon read more

Caballo Bronco - Shoe Stores Near Me - Paramount, California

Botas I originally ordered were not sent , completely different style was sent. An email saying if we would like another alternative or cancelling our order would have been helpful. But now they will not accept these ugly botas for a refund. Do not buy from them. Not trustworthy. And now I am out over $150+. Thanks a lot for nothing! read more

Yo fui a este lugar donde encontré todo lo que necesitaba para mi boda de estilo charro y ahí encontré todo... Todo de muy gusto y con unos precios increíbles otra vez regreso y el dueño súper amable y muy Nice por su amabilidad gracias se los recomiendo..!!!! read more

Caballo Bronco - Hermoso sombrero de charro - Shoe Stores Near Me - Paramount, California

Fue una experiencia muy desagradable haber comprado en esta tienda. Cuánto tú entras a su página ves las fotos e imaginas que al pagar 250 dólares por unos zapatos obtendrás un buen producto y elaborado con calidad. Aquí adjunté las imágenes de las botas que compré hace algunos meses para utilizarlas en un evento. Solo las utilize por una vez y las guardé en su caja, al usarlas por segunda vez la suela se desprendió completamente del zapato. Es ilógico que un zapato se dañe de esta manera con solo haberlo usado dos veces. Pero lo más desagradable es que contacte un agente para que me dieran alguna opción de reparar los zapatos y simplemente me trataron de una forma despectiva y desinteresada en mi problema. Que lastima que existan empresas como esta que ofrezcan cosas al mercado con estos precios y con una pésima calidad. Por favor si estás interesado en comprar zapatos, está no es la opción correcta, mejor busca una empresa formal con productos de calidad y no basura como esta. read more

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I bought a tejana for 170 great deal and super patient trying to find the perfect size for me and they have all kinds of things like belts,boots,and tejana.They have boots for kid,female,and male read more

This online store is great. They have excellent customer service and the prices are very reasonable. The boots arrived as promised. Thank you! read more