Service was horrible! I was next in line with a pair of Nike sandals when the employee decided to…read moretake her break. No one communicated anything. No one came over to help as the line grew. We stood there, with no one saying anything. No help coming soon, no please be patient, no sorry for the wait. She just left and no one came for a while. They can view the cameras. It was 8/13/26 around 7:10 pm. if the timestamp on the receipt is correct. Treatment from employees makes or breaks a customers loyalty to a company. First impressions are huge. This was my 1st time in this store, and my 1st impression. The girl who serviced me was not the one who went on break. I would not recommend WSS on Paramount Blvd. because of how they ignored their customers.

Why have set business hours if they not going to open at that time. I been waiting outside since…read more9am and nobody seems to be there or seems to be open. The gate is closed. Please adjust your hours or open on time.

Very helpful there are a first class distributor for Best shoes and apparel for Women and Men…read moreincluding children. Excellent selection of high end women's and men's perfume and cologne. Highly recommend love the management and employees

Went to go look for a blanket next door the sweet lady suggested we go checkout this store owned by…read moreher son so we went and they were so rude, so stuck up didn't even bother to say anything when we walked in. Definitely disappointed but not surprised! But love the blanket store!

This is a great little shop to buy your boots. Services always been good. Great selection. Very…read morefriendly and helpful service was able to get the boots that I wanted in my size. Good quality work boots you pay for what you get so if you know, you know, I'll gladly pay a bit more for some solid, good reliable work boots then get something that I'm gonna have to replace in six months. My old boots have been re-sold once and freshened up by thorough good and got plenty of life out of them.

Awesome Staff, the guys there were very friendly and went above and beyond to help me. I recommend…read moreShoe Kingdom to all, especially my fellow Carpenters Union members.

Nice big store for an assortment of shoes…read more They no longer have a color tier of discounts. It's no a flat discount of 30% off ticketed items and everything in the clearance section. The DSW employee told me it's due to the tariffs. Customer service wasn't bad, but it certainly was great. They were there if you could catch them, lol.

I came here and helped the finding some pills, but unfortunately, they don't label which heels have…read morewide width. I went down every single aisle and every other DSW I've been to has a little black placard that says available and wide with. Not one of their heels or sandals had this display. I was not about to spend my time going through every single shoe to find a wide with shoe or heel that I needed. Very disappointed in this since DSW is one of the few places you can get White Whitfield. I really hope that the staff here makes it easier for shoppers to find what they're looking for without having to waste all the time to find out ourselves if they have wide width or not.

The customer service team was indifferent, not helpful, and not attentive. When we walked in two…read moreteam members were speaking to one customer they both saw us and did not ask, "How can we help?" When needing assistance we had to approach 3 different members to get shoes we wanted to fit. At time of check-out they asked one another who helped us while ignoring we were there. We could have been asked who tended to us but they were aware no one rendered good service.

It's a big store to not have much of anything . It's a lot of staff but not one is really helping …read more Wasted my time telling me they checked for a shoe at the Crenshaw mall when it was actually at the Crenshaw plaza which isn't the same thing

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

Amazing service, these ladies know how to sell and every time I come, I get the best customer…read moreservice! Very humble ladies. I will definitely recommend them and will continue to purchase my shoes here for myself and my daughter

Went there today and one of the girls was so helpful and polite, while the other one asked for me…read moreto put the shoes back and we still were looking. She also was not helpful and clearly irritated on us making a decision, clearly trying to rush us out. Also something that was so odd was I asked for a receipt after Paying cash and she stated because I paid cash they didn't give receipts unless I payed card. She also said they take Zelle and if paid via Zelle it was no tax and no receipt. I asked her again and she said they don't give receipts when it's a cash transaction I immediately knew that was illegal and upon researching I came across The BPC § 21666 outlines the requirement for vendors to provide written receipts for purchases exceeding $15. It is law to provide receipt with purchase of 15$ or more. Be aware.

Harbir was extremely helpful to my partner and I as we looked for Hokas as well as casual shoes for…read moreourselves. She was able to tell what size shoe we needed depending on the brand, which made the whole experience easy. The Crocs I bought were also on sale for $30!

The other reviews weren't kidding when they said they follow you around the store while you…read moreshop...My brother and I came to this store to go shoe shopping and there was 3 employees that kept either pretending to work in the same aisle as we were in or just stand in the aisle to stare at us while we browsed. It made me incredibly uncomfortable and ultimately led to me not wanting to give them my business.

Needed to exchange a pair of vans and LUPE helped me GREAT CUSTOMER SERVICE LUPE went over and…read moreabove to help me find another store that had my size THANK YOU LUPE for your help

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Manager and owner are very Rude , had a pair of not worn pants that didn't fit needed to exchange…read morenot even for money back , bought them but didn't try them on as I'm thinking is the size that I wear and stretch material, she claim it was to late , there policy is 2 weeks ( it needs to be at least 3 weeks or more ) there policy is not fair for customers , she didn't want to come to an agreement at least a one time exchange or something, as I'm an ongoing customer, this place is not good with sizes and don't care about customers complaints they just want money , they got to change there policy,as ppl go on vacation or have other issues and dosent have time sometimes, they just lost a customer, as there not fair

Never coming to this fashion store again, the employees are really rude especially the older ladies…read morethe clothes is over priced compared to other fashion stores I bought a shirt that was ripped and I didn't notice I asked for an exchange and they refused. I do not recommended this place at all save time and money.