Can I just say Rebecca is god sent for this location. As soon as we walked in, she was on it. Store…read morewas extremely organized and she helped us find exactly what we were looking for. She helped my husband and I while also helping two other customers. My husband, who hates shopping, was really excited to look for more items when she helped. She is amazing at what she does. Coming back to this location specifically for her

This manager Bobby is a racists and has 0 customer service skills (at least not with Mexicans)…read morebecause with his own race his VERY VERY helpful and talkative. But not with me seems very bothered Everytime I ask for any sort of help. Store manager Sarah is aware and has not done a thing! She offered me $50 gift card and asked me to go pick it up with Bobby the racists! After I spent $600 on suits for my 75 year old dad! This manager needs to GOOOOO!!!!!!

Our daughter got married and we needed a suit for her dad. We went to our local store to get…read moremeasurements and picked up the suit. The wedding was two states away and we were able to return it there along with the rest of the wedding party. The suit was ready two days earlier than expected. The only thing missing was cuff links but we made it work. The staff were excellent.

I wanted to leave a review for Georgeana because her customer service is beyond and amazing…read more Unfortunately, I was not able to find a pants that fits me and I felt bad as she went above and beyond to find pants that fits a skinny person. She is amazing and I appreciate how kind they were about helping customers. 10/10

Sneakers are center stage here. All shoes displayed the way a shoe collector might do. Each on its…read moreown display case shelf. Very clean under bright lights. They also carry a specific selection of T-shirts, shorts and hoodies. The staff is super knowledgeable and can run down the details for you on any pair you point to and ask, "what about these?"

First time shopping at this location they have a lot of good stuff. Specially the Carhartt brand…read morethey have tons of jackets hoodies sweatpants overalls vest if you run into that brand they have it here prices are pretty good also. They also have good sales people walking around, checking up on you making sure to ask if you need help with anything..

Had a cool shopping experience, the staff was nice very attentive. Had what I wanted and needed…read more#uggs a present for my daughter.

I had a terrible experience with the manager. Pros: The employees were super friendly and helpful…read more Store was clean, organized, with a great selection of apparel neatly separated by audience (men's, women's, kids etc). Cons: I asked if I could return some clothes I purchased online though I was 5 days past the 30 day return window I was hoping there was some alternative options as I live in Central California where there are no H & M stores. The manager ignored me. I addressed her kindly just asking about options. She wouldn't even look up at me. Her tune was overly rude and condescending. She continued to mistreat and talk down to me. I didn't understand why she was treating me so horribly. I was hoping to stay and shop but I haven't been belittled like that when simply asking about a return so I immediately wanted to leave. I hope she doesn't treat the employees that way.

I was charged $10 more in store for pants that I found online that I could've picked up in store…read morefor the cheaper price. I had no idea until I got home they actually charged $10 more and didn't price match to the website when I specifically told the store clerk the pants I found online and (and she scanned the item from my phone!) I had mentioned I wanted them but decided if I was going to do in-store pickup, might as well wait and see if I actually wanted them. She could've stated they'd be more. Then I called customer service and was told that was the policy.Extremely annoying.

Shout out to the man Arthur for some of the best customer service I have ever had! Never knew being…read morefitted for a tux could be so much fun and dam did he make me look good. Great shop and great workers.

Arthur did a great job with getting me the perfect fit! Made it quick and seamless.. Very attentive…read moreto detail!!

1/31/26 In the market for a quality mattress for our aching backs (heck, our entire body)…read more Amazingly great selection at this Macy's in Lakewood Center mall, plus it closes at 9 pm on a Saturday while the one in Cerritos mall closes at 8 pm. A sales clerk, Jay, was helpful in giving us the rundown of what they offer, forthcoming with answers. Btw, there was no sales clerk at Cerritos when we visited. Delivery is free (I should've asked what the cut off or limit is) BUT it could take up to 7 days! Whoa! Good to know. King sized sets ranged from roughly $1000-2000 (free box spring, I sure hope so, I thought it automatically comes with it.). That's the sale price. That's your basic set, if you're looking for the bells & whistles, for instance, the motor for adjustable beds, that could run you another $1000. If it's 2 things a person MUST have, comfortable shoes & really good bed/mattress. Be good to yourself, you only have one life to live, these you must have. The sticker prices are a shock to your system but to have painful feet & body- is a M@T#€r&Uck3R lol. Our choices are pretty much narrowed down to the Sealy, firm with pillow top. But will continue to shop around. We're running out of time do we gotta hurry up. This Macy's was good stop.

So I was standing in line, decided to look for another checkout. There's one in the shoe department…read morebut there were several folks waiting for shoes and I only saw one salesperson on the floor. I went back to only other checkout and the line was shortened by one. This floor was crowded with shoppers just folks waiting in line. I kept glancing at my items and wondering if I really needed them. I put back one item and because I had some descent clearance items, I was not parting with them. Anyway, that's the challenges in shoppingespecially when you don't feel well and standing was becoming chore. It only gets tiring when you can't move forward quick enough. if I wasn't annoyed at the lack of registers opened, I probably would've bought more.