We stopped at the Royal buffet for lunch on a Sunday. It was bustling with plenty of tables still available so no waiting. We were seated quickly, our drink order taken, and off to the buffet. There's quite a variety to choose from! I tried the general tso, boneless spare ribs, chicken wrapped in bacon, pork fried rice, chicken teriyaki, fried chicken wing, and a couple pieces of sushi roll. There was quite a bit of seafood that I didn't get to (didn't see that station). I'll agree with some of the other comments on yelp in that the food on the buffet was not that hot. That said, I thought that is seemed very fresh. I liked everything that I tried with the exception of the fried rice which I thought was very bland. There was lo mein as well, if i go back I'll give that a try. I don't eat enough to get the $18 worth out of a buffet, but I do like that I can have a bite of a number of different things without committing to a whole order of 1 thing. I definitely think that this is a good spot. read more

This is what we found in our desert plate after eating dinner there. We contact management and they wanted us to pay 50% of the check even though there was an animal in our food. Once we said we was going to report this to the health department. The manager said you delete the pic you don't need to pay. Shame on them . The dinner was free after all. Please be careful nasty extra things with food . Ambience was tense afterwards. read more

Royal Buffet - Bug in our jello desert. - Buffets Near Me - Chicopee, Massachusetts

The food was good. We were seated promptly and were even able to choose our own booth. The employees were very nice. Our waiter was attentive. The place was clean too. There was a lot of food to choose from. read more

So I haven't been here in awhile and they did not disappoint at all. the food was good, service super nice and this is one of my go to spot's when I am in the Chicopee area. read more

I went with my boyfriend to go eat on a Saturday, horrible! This worker brought our drinks and then, mid way through eating our 1st meal she came with refills. Coughed all over our drinks, picking her nose. When i told the manager, he started laughing and saying she was just cleaning her throat! Asked for a refund and literally didnt get one! PLEASE DONT GO UNLESS YOU WANT TO GET SICK read more

The place is clean and nice...Food wasn't bad..it was just cold...it took alot for me to stay...I made the best of it.

I forgot to check in when we arrived but anyway I came here to pick up food and what a disappointment. They close at 9:30pm and it was 8:50pm when we arrived. They had crabs that looked terrible. Their sushi needed to be tossed in the trash. They had any kind of chicken fixed and cooked you can think of. I don't eat chicken so I didn't get any of that. My family got fried rice, beef with broccoli, pepper steak, and some fruit. I didn't get any food. I was ok with that. Their shrimp at the buffet wasn't clean, the lo mein was super dry, the boneless ribs were dry, and the egg rolls were dry under the heat. It wasn't all good if you didn't order from the menu. People were coming in getting take out from the buffet and was disappointed as well. The restaurant didn't put any more food out and started cleaning the restaurant. I'm really getting disappointed with many restaurants. When you are used to a certain way of cooking and great food, you just get throwed off when you see lack of any restaurant establishment that advertise that they are the best and really isn't. If I had to do it all over again, I would've kept going and went to Denny's. At least I know that my family wouldn't be disappointed. Who can't cook eggs and toast? I end up eating at Burger King for myself. read more

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Not big fan of this buffet. Lunch wasn't best asian buffet. Lower grade food product. That said u like fry foods plenty there. I prefer steamed and sauteed. read more

Excellent for a Buffet, food fresh and $12.00 per person for lunch. I go there usually once every 2 weeks. Worth the drive.

Don't know why this place doesn't get more love on Yelp! It is a very decent buffet. Lots of staff frequently refreshing the buffet food, which is key! The sushi was pretty good, and the sushi chef seemed personally pleased that I took some. Lots of fruit, scoop-your-own ice cream, decent chicken dishes of various Asian varieties, dumplings/potstickers, staff is very pleasant. read more

This is one or the worst buffet around they literally got like 12 dishes besides dessert and trying to do the most with the prices smh

You really can't beat $12 lunch buffet. The food is decent,nothing blew me away but I had no complaints. A very nice selection. They had all the Chinese mainstays, pizza, sushi, seafood, etc.... The dining area is very dark. We will be back. read more

Went at prime lunchtime and food was lukewarm. Surprised I didn't have to throw away my underwear.

This is a pretty good Chinese buffet located near the Dollar Tree and Wal-Mart Supercenter. When I'm traveling between Boston and Albany and I get really hungry, I'll hop off the Mass Pike at Exit 5 and make a stop at the Royal Buffet for lunch or dinner. As you enter the place, be sure to check out the nice fish pond in the corner. This buffet offers the popular Chinese dishes & items, American dishes, dim sum, stuffed shells, soups, seafood (shrimp cocktail, crab legs, soft shell crab, crawfish, steamers, salmon, squid, raw oysters, mussels), BBQ grill, sushi, roast duck, salads, & desserts (hard ice cream, cake slices from display cooler, jello, fruit, cookies, tarts). The food I've had here has been pretty good and tasty each time. I especially enjoy the good seafood selection during dinner, including the steamers, crabs and crawfish! The service is pretty good with refills on drinks and clearing of plates. BUFFET PRICES (as of 12/2008): Lunch (Mon-Fri 11:00AM-3:30PM): $7.99 (Adults), $4.99 (Kids 6-11), $3.99 (Kids 3-5) Dinner (Mon-Fri 3:30PM-9:30PM; All Day Sat, Sun & Holidays): $12.99 (Adults), $7.99 (Kids 6-11), $4.99 (Kids 3-5) Seniors over 65 get 10 percent off. Kids 2 & under FREE. read more

Royal Buffet - Buffets Near Me - Chicopee, Massachusetts

Went here last week it was great , I had to call the next day to thank them awesome, it was very bust

The food was all lukewarm. Flatware was dirty. Soup cups are not available in the soup section. We had to hunt for them. We went in at 3 p.m. and were charged diner buffet prices when leaving at 3:45. Egg rolls had no real filling to speak of. The stone crab served had very little meat in them. They have truly gone downhill. read more

Bruh... Checked in at 12:50 PM on a Monday. And I gotta say, the food tastes really decent here! Coming from a California resident here, I think it's better than any buffet I've ever eaten at. Come have yourself a buffet, it's worth it. read more

I go there at least 2 times a month. The food is delicious. I brought a friend there who was here on vacation. He enjoyed it so much we went back again. I'm going there again soon. read more

the food was great it was rich in flavor and everything satisfied me there were also options for younger kids such as pizza and mashed potatoes this shows that they really want to serve everyone read more

By far the best buffet I've ever been to. The crab legs were freshly stocked every 10 mins I believe. (Drove an hour for the all you can eat crab legs actually) the staff was super friendly and they were pretty persistent on picking up the dirty plates. There were mass selections of dessert and the crab legs were in perfect condition! The meat slide out of its shell like butter deff will be back! Good job! read more

Royal Buffet - Buffets Near Me - Chicopee, Massachusetts

First time here and my experience was nothing the best. Our utensil were dirty and I gave them to the waiter and told him they were dirty and I had to go to the front desk to ask them for forks and straws because the waiter didn't bother with it. The food was all cold only a few things was warm. Not a lot of variety either. Some of the food had no flavor either. read more

It was good. A good variety of food. Some isn't as good as the others. You just need to try for yourself. Good experience

To start off the food it was kind of cold during lunchtime and I wasn't expecting a lot from a buffet but coming from someplace around Western Massachusetts it's decent for a buffet but the fact that the food quality is really not that good compared to other buffet foods around here. top it off the pudding sucks here and they need to restock on more crab legs because it is such a high demand. That they try to cover it up with all their foods to make it look better in their restaurant. as well as their service is OK a lot of the people that work here look like they're from internationals aren't from here and get paid less than minimum-wage so that needs to change as well. also the butter needs more seasoning because it taste like can you believe it's not butter type quality read more

I believe we had a nice time so it had to be celebrated it was my birthday.So we had to go out to eat. I heard they served crab legs. So I started off only going for the crab legs. I thought that they would have had some type of sauce. But no, no sauce, no seasonings they were bland. My friend grabbed the butter and I grabbed the salt. We had terrible guest sitting next to who were loud and obnoxious. Not one waitress told them to calm down because of other guest. Totally awful you can barely here my friend talk. They were so terrible I didn't want to sit there and try any other food .I just wanted crab legs and get out . So it got down to closing time the rude guest left the staff finally came but to clean and point there fingers at us. Mind you this was my first time going there. Then another staff came to our table I asked her what time do she closed ,she laughed and smiled and said now. I said it's my birthday dinner may I finish she said yes. Then we kept seeing the other staff looking and pointing at us when she came back we were so upset my friend asked for the check I said can I take this home ,you said I can finish but your staff wants us out we uncomfortable first she said no. She took the money then came back with the change and a tray. Honey they wanted us out . So that's what we did when we got up so did them. I was so afraid to go wash my hands. I don't like that feeling of get out we are closed. I didn't know they could have warned us. I'm totally disappointed for my Birthday meal read more

This is a nice place to eat. Very friendly staff and decently clean. I give the food a 7/10.

The Royal Buffet offers excellent Chinese and (some) American and Japanese food, with a catch - cockroaches. I had been here a few times and was greatly pleased with the variety, quality, service, and value of the food, but on my most recent visit (spring of '09) I was greeted at the sushi counter by a cockroach making his way across the ice. I called over the manager who scooped up the roach (not kill, but gingerly lift it off the ice and cradle it in his hand) and promise to call pest control immediately. Unfortunately for me, the damage had already been done so the manager waived our bill. Needless to say I have not been back since. If you can live with this fact, the food is of great quality and value and the refills are prompt - three things that are essential when dining out. read more

I would give it zero stars if I could. Went to eat at this here tonight and it couldn't have been worse. The sadness of the flounder will depress me for years. And the rice was something out of a horror movie. Kill me now! Worst buffet I've ever eaten at and I'm fat so I've eaten at many. I'll vote for Trump before I ever eat here again!! read more

Just went to eat here and bit into a crab Rangoon, I felt something in my mouth so I looked at it and low and behold I took a huge bite of what really looked like a bunch of pubic hair. I will never eat here again and I suggest if you do you really inspect what you are about to eat. read more

Royal Buffet - Buffets Near Me - Chicopee, Massachusetts

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So..... 16 years ago we are at the other Royal Buffet down the road.... They had both for awhile. Anyway, we were the only ones in the resteraunt and there was all this buffet food and our infant daughter at the time needed her bottle. The attentive Chinese man brought us a hot container of water to warm the bottle which was nice and proceded to stand and smile at us the rest of the CREEPY time we spent there..... The next morning we read that the 2 brothers that owned the place stabbed each other to death with the same butcher knife in the back room.!! I go everytime to the one next to Walmart now. The food is awesome!! read more

Me and my family have been here a few times but yesterday was the last time ever. We found hairs inside the fruit and our waitress was very rude and rushed us to leave. My husband and I were still eating and she snatched the plates off our table and said "THANK YOU" not only did we feel uncomfortable by her rudeness but the hair in our food was the icing on the cake. Will NEVER come back here again. read more

Had what was left of rice thinking it was good as it ha seven previous times that I've gone here but apparently some hard rice was in my plate that I noticed after I took the bite and broke my tooth as I check my plate for more to see if maybe it was just that spot but no lots of my rice was hard... very disappointed because I told my waitress all he said was very sorry read more

Worse experience ever. I had a hard piece of plastic in my rice. When I brought it to the attention of the manager she said "well just don't eat it then". A very unpleasant experience. I used to let things like this just roll because I'm in Massachusetts and everyone has an attitude but this was the worse. read more

I don't know what happened to this location. It used to be excellent. The food isn't very warm and the quality of the food has plummeted. An unfortunate time here read more

After a trying day we were looking forward to a nice, quiet meal. That wasn't going to happen here. The heat wave was continuing outside and there was no AC in the place. My first sip of soup contained a long hair - so that was put aside. The noise was immediate from a family with kids when we walked in. Kids constantly yelling and screaming with no reaction or discipline from the adults. I talked to the employee at the desk and asked if she could speak to them about their noise, but they did nothing. I was offered to be moved to a "quiet" room. We were 80% done with our meal and upset about the offer. I told her it shouldn't be us that has to move, but someone needs to quiet that table. All in all - the AC needed to be on, the food was dry, overcooked and tasteless and I believe the restaurant employees need to be trained in situations like this. As we were leaving, another customer told us he was happy we said something as he was unhappy with the restaurant's lack of response. Do not plan on ever going there again! read more

If your thinking of going READ!!!!!!! It could save you a trip to the ER and I'm being 100% serious. I stopped in for early dinner while shopping with my girlfriend and daughter food was okay a 5.5 or 6 out of 10 server we had sucked though.... but that's not why I'm writing this it's way worse then that. So any way we ate then continued our shopping about a hour or so later the cramps started. Over the course of the next few hours it got worse let's say there was bleeding so I went to Holyoke hospital. I person in triage asked me why I was there I told her after I went out to eat I started getting she asked me where I ate I said a The Royal Buffet in Chicopee she looked ate the other person working there and said that's funny your the second person in the last 2 hours from there. So I waited say the doctor who told me i was actually the 3rd person tonight from there. Then told me I had food poisoning and gave me antibiotics and some nausea pills told me if I'm not better Monday to call my primary. Sorry it was so long but if you made it this far I hope you did because it could save you or someone you love from getting sick read more

I would rate this 0 stars if I had a choice! This place is nasty! I was here for a birthday and I was having a nice dinner... Until I saw a COCKROACH After this experience I will never eat here AGAIN! And when I got home my brother became sick and was throwing up after eating some type of sea food Terrible just terrible read more

Went with my kids.Hoping with the variety, they would find something they liked. Well they liked it but one of them got sick after. Not happy. read more

The environment of restaurant is decent. Foods is tasteless. String bean was not fully cooked.

Mediocre Chinese food, plus an unwanted guest at table - a COCKROACH. We got 10 percent off our bill. I'm mad that Shane L. got his bill comped, and we only got 10 percent. By the way, this is March of 2010 - a year later, and apparently the cockroach problem has been going on for a while. I'm planning on calling the board of health. read more

We were visiting on business and I knew better but I chose this place for us to eat anyway. I found a wing from some animal in the rice and the crab Rangoon was swishy and pink. The worst was trying to sleep in a hotel bed and not poop. All 5 of my "used to be" friends experience similar loosened results. read more