I was craving some Asian cuisine so my partner and I visited Nippon Grill and Seafood Buffet this afternoon. Upon entering we were greeted and seated by the hostess. The restaurant was fairly already busy for Saturday afternoon and the food was made fresh by the time I arrived. This is a great place for families and couples. The price for buffet attendees isn't bad especially if you come during the weekend. They also have really cute gifts/jewelry that you can buy at their counter as well. I ended up buying two watches from them. read more

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The restaurant is clean, there are many dishes to choose from, the service is good, and the boss & daughter are very friendly :)

The food was ok, definitely quite a few "filler" items. The money is what is great about this buffet, it is very affordable, and is honestly a great deal for what you get. I recommend going on a weekday for lunch, least busy and least expensive. They have Pepsi and Dr Pepper products, and some stand out items were definitely the coconut chicken, and surprisingly the fried sushi. Good desert selection and the buffet overall has a much nicer and cleaner vibe than other Asian buffets I've been to. read more

Fresh sushi, hot hibachi, and plenty of seafood! Great variety and value for a big appetite. read more

Nippon Grill and Seafood Buffet - Seafood Near Me - West Springfield, Massachusetts

Nippon Grill and Seafood Buffet is one of the few buffets that still feels alive. The dining room stays full, the trays move quickly, and the food comes out hot instead of drifting into that tired, lukewarm zone that ruins most buffets. The space itself is well kept and clean, which matters more than people admit. A buffet lives or dies on maintenance, and Nippon shows real discipline in how it's run. It is not perfect, but it gives you real value for the price, and that alone sets it apart in a landscape where many buffets have declined or disappeared. The strength of Nippon is its seafood. They offer baby clams, crayfish, mussels, fish dishes, and soups that are light enough to enjoy without burning out early. These dishes give the buffet a sense of generosity that many places have lost. The sushi is what you expect from a buffet, not a handcrafted experience, but it is fresh enough and replaced often. The hibachi station adds another layer of variety, and the constant movement of the crowd keeps the food cycling at a steady pace. The imperfections are predictable. Some dishes are filler. The room can get chaotic at peak times. A tray might sit empty for a moment before the next batch arrives. None of this is surprising, and none of it ruins the experience. It is simply the nature of a busy buffet that is trying to keep up with demand. There is one piece of advice that makes the difference between a short meal and a long, satisfying one. The worst way to approach a buffet is to load your first plate with dense, heavy foods. You fill up fast and the meal ends before it begins. Nippon rewards a smarter approach. Start with the low volume seafood. Begin with clams, fish, salads, soups, and crayfish. These dishes let you warm up without tapping out early. You can enjoy more of the spread and actually experience the variety that makes the place worth visiting. The truth is simple. Nippon is not trying to be refined. It is a big, lively, well maintained seafood buffet that gives you heat, turnover, and enough range to make the price feel fair. If you approach it with a little strategy, you can feast for a long time and walk out satisfied. I actually love this place. read more

Very good satisfies taste buds well. Some day's more work is needed. Dinners and Holidays as example. Can't imagine better management.

Food was ok some of it cold and scraps like they didn't want to refill the food trays. Plus the worse part of it was that after being there only 20 mins they came with the check saying have a good one like if I was done eating. I felt like they were rushing me out of there place i was still hungry but after that i left and most likely won't be going back to that place. I didn't know there's a limit on the plates I thought it was all you can eat. read more

You can't beat the price and it's probably the best quality Chinese food buffet that I have been to. I think the selection is really good. Just about any item you could want is available and the quality is pretty good, like 6.5 out of 10. My only gripes: It is in a tough area, and there is a ton of cross contamination (as buffets go). It's better to get there early before the bums get there, and Im not being mean. I have seen many low class families swearing at the waitstaff, and I have also seen a few homeless people there. You should consider all the people touching the buffet utensils. Unlike a regular restaurant where employees wear gloves and wash hands, the patrons at the buffet are not held to these standards. My other gripe is the waitresses will rudely bring the bill too early before your done eating. Don't pay till your done, or they will clear out your table, even if you tell them your still eating. read more

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I am not from the area but I was excited to check out this Chinese buffet on memorial Day 2024. From the outside it looked like there were plenty of seafood options however in experience I thought they were okay I did appreciate the whole fried fish pieces but the baby clams and snow crab legs look lack luster the sushi selections were pretty bad especially what I thought was supposed to be spicy tuna may have been salmon. The fresh hibachi grill seems alluring but when I saw someone's finished plate it did not look that special. I do generally love Chinese buffets and while I did have a good time here this did not match my personal expectations for a good Chinese buffet and I will seek other options. read more

I haven't been here in a long time since I was in the area I thought I would stop by to get a quick meal as always the food is amazing the portion sizes on the sushi have gotten smaller over the years but overall great service great food read more

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My personal experience dining here was very good. Friendly service and now it is my go to place for eating my crab fetish. LOL. Good food and a wide variety of choices if you're into buffets. read more

Nippon Grill and Seafood Buffet - Steamed Crab. I think it's Rock Crab but not sure - Seafood Near Me - West Springfield, Massachusetts

The food is ok but the food is not fresh and the one of the plates I grabbed where dirty. Service is quick and pretty good. The ambience is not bad either, it's like any other buffet. read more

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Ate there yesterday and ended up with food poisoning. At the hospital as we speak, been throwing up since we arrived home

If I could rate them 0 stars I would. Denying service because a customer asks for a paper plate due to health reasons is DISCRIMINATION. horrible customer service. so racist! I promise if our faces looked like theirs they would've given us the paper plate. mind you, we were ready to spend our hard earned money to support their business and they couldn't accommodate one small need. ew I hope they choke on all those plates they have right on their counter next to entrance. read more

My husband and I both have been running to the bathroom with diarrhea since we got home from eating at Nippon Grill.

My family enjoyed lunch here. The food was well above average for a buffet. The sushi was great, which you don't always find at buffets. The service was great too, with the staff cleaning up my child's spill without complaint. We will definitely visit again when we're next in the area! read more

Love how busy they are and the food is always fresh! Also love the coconut chicken, it's a fav

Cockroaches. Came to visit from out of state. Back in the day when it was old country buffet, it was the spot to go. I decided to try it with my Granddaughter and Daughter. The second we sat down and out the car seat on the toddler seat... cockroaches climbing the chair. Not worth the hassle. It was dirty. read more

HORRIBLE PLACE, DO NOT EAT HERE. Went in and they instantly had a bad vibe. The waitress didn't give a F about anything we said or wanted. The food tasted terrible and the drinks took a long time to arrive. When you're done and want to pay, they instantly put in a %15 tip onto the check without you even asking or putting it in yourself. The bathrooms smelt terrible some of the stalls still had poo stains on them, clearly they don't clean them. They would put their hands into the food to rearrange them properly without wearing gloves or cleaning. Personally I wouldn't ever go back there. read more

The food for dinner was $18.99 which is very reasonable... for at least somewhat decent food... which this place ABSOLUTELY does NOT have. 10/10 would not recommend. read more

very reasonable price and decent food. Almost always our best choice when we get around Springfield

Your typical Chinese buffet. These are cookie cutter around the country. Will feed you if you are hungry and in the mood for that kind of food. Definitely can accommodate large parties and there is a nice selection of sushi. read more

Nippon Grill and Seafood Buffet - Seafood Near Me - West Springfield, Massachusetts

Awesome buffet with a generous assortment of food. We went for the first time on a Saturday afternoon around 3pm and were surprised to see the amount of sushi prepared. The buffets I've been to typically skimp out and only offer a few choices with the same basic variations of ingredients for California rolls. Was happy to see sashimi here and raw salmon and tuna incorporated into different maki rolls. They were among the best I've had at a Chinese buffet, made even more amazing with the spicy mayo they serve! Seafood assortment was very fresh, from garlic shrimp, deep fried shrimp, to salmon and flounder. Kept going back for the fried shrimp! Crab rangoons were also delicious. There was a hibachi grill available and the chef was ready to take orders but we did not request anything to be made. The ice cream was also really great -- real ice cream you can scoop directly from cylinder tubs. About 8 flavors from what I recall, at least one being rainbow sherbet. I had raspberry and it was fantastic -- like right out of my favorite ice cream shop! Dessert offerings were pretty standard outside of that. Service was great and atmosphere is private enough to enjoy a meal with family without feeling too close to the table next to you. It was a very pleasant experience. Whenever we're in the area again, we'll certainly be stopping by. Thank you Nippon's! read more

The worst service I could encounter. I do not advise planning a trip here. Bad service immediately upon meeting guests, incompetent people work in this buffet. read more

Pretty solid buffet. Sushi was very basic. Be nice if they could have a little variety there. Didn't see boneless ribs, but maybe I missed them. Only ribs I saw had bones. Cheese wontons were good. Biggest surprise was an item I wouldn't normally try. The meatloaf was very good! Calling this a seafood buffet is a stretch as it didn't seem to have any more seafood than most Chinese buffets. Lunch price was 13.59, which was just a little bit higher than some comparable places. Bathrooms were clean, and the venue was pretty standard. It's a good place to go if you want mass quantities of average Chinese food. read more

Food was mediocre. Was over charged by $20 even after leaving a tip. They said it had something to do with my bank which it doesn't. said I would see a credit and I have not. Only person who didn't care about the quality of the food was my 10 yr. old who would eat anything. There were 5 of us. read more

Their food is so good, but their service might be a bit wonky. Last time I was there our server kept taking our plates quickly and brought us the check before we were even done eating our current plates. However, the ambience was nice and the place was clean. I recommend, just don't feel rushed by the waiters. read more

I never go away hungry I start with the delicious sushi and then move to the regular buffet items . My favorite is the coconut chicken. The service is good they always take your plates away when you're done with one so you can take another plate and fill it up. The ambiance is great but who pays attention to that when you're filling your face LOL read more

This place is amazing, sushi good, ice cream good, everything good, the service was trying their best on whether we ordered but we will come back another day soon! read more

This is good place if you like seafood buffet. Let me repeat that: This is a good place if you like SEAFOOD buffet! I'm not a seafood fan. But someone in my party liked the sushi, flounder, shrimp and clams...so their review is one of the only things preventing one star. As for the American/Chinese buffet: It sucked! The rice was dry and non-edible. The egg roll was Unchewy. The BBQ rib was slightly undercooked. The Mac and cheese had a weird taste and the French fries were DRENCHED in salt!! Ugggh. Thankfully they couldn't really ruin chicken fingers too much. The garlic bread was okay. And they had a decent selection of hard ice cream. So there are edible options. Price is average with most other buffets. Again this is NOT the worst place I have ever been to for these...but it's far from the best. I'll look elsewhere first before coming back. read more

Found this place by accident, went back a few days later. Something for everyone! Family friendly, CLEAN, the food gets 10 stars. (7 people in my party no complaints) We will be going again. read more

Was very disappointed. Hot food was only hot if u got it immediately after or as they were refilling it. The cold food was warm. The place was clean and neat, well kept and service was excellent otherwise. Was there for a bd. Was looking forward to chinese buffet was not anything like i thought it would be. Not a good showing as we were there for first time wanted to give benefit of the doubt from previous reviews. Was it was true. We were seated right away and prices were to be expected(average). But unfortunately will not make trip again. Really need to check their temperatures under food. Not good. read more

So I've seen this place here for years, finally decided to give it a try one night. How bad could it be I asked myself. Bad. Bad was the answer. The shrimp tasted like rubber, noodles were luke warm, and the place was absolutely filthy. The best part about this place was the giant picture of the one time Yao Ming visited this buffet. 10/10 would not return. read more

Nippon Grill and Seafood Buffet - Seafood Near Me - West Springfield, Massachusetts

Pleased with the overall experience. Pre-reserved a table for 25-30 people and there was zero hassle in getting reservation, arrival experience was good, and staff relatively good about clearing our plates and refilling our drinks. I'm not really a buffet person having had too many bad experiences in my younger years, and my experience today has me reconsidering my aversion to buffets, especially Asian ones. Arrived at 5pm on Saturday, and food in the warmers were consistently refreshed, and everything seemed hot and/or warm which is hard to do. The steamed/roasted fish was especially tasty, as is the coconut chicken. I had two different noodle dishes which were also good. The one thing I wish they had more of was vegetables. I'm not much of a big eater, and one of the few times at a buffet I didn't feel like I was hosed in terms of quantity vs quality vs price. Added bonus, not feeling overstuffed or gross afterwards, and no worry about the post-meal experience. read more

The food was cold. The service was very poor. And when we complained to a staff she just didn't care.

Yummy as usual, 3rd time there, staff was attentive, food was Been several times here. No problem checking in and using $3 yelp discount This trip she said we needed it in paper WTHell? read more

The secret to eating at buffets is to hit them at the right time, their busy hour. This way, food is fresh, hot and refilled immediately. This is what I experienced at Nippon. Said it once will say it again, never been to a 5 star Chinese buffet, and probably never will, but Nippon was solid...during dinner rush. Read some of the other reviews and I am certain they are all true. My meal was satisfying after a long day on the road. Food was hot, fresh and flavorful. Quite certain if you come in close to closing, this will not be your experience. read more

Nippon Grill and Seafood Buffet - Seafood Near Me - West Springfield, Massachusetts

I went yesterday, but before yesterday I ate here many times. Their food is pretty good, it's not authentic, but they have a nice variety and it's good value for the price (they have good coupons too). However, they don't have tofu dishes in the buffet area (except for the tofu in the hot and sour soup) and I don't think you can order tofu dishes, so I think they should add tofu to their menu. Also, it was really cold out yesterday. I expect restaurants to be warm regardless of the weather outside. But it was so cold inside. I was wearing my coat while eating. They should turn up the heat/keep it warm/comfortable. But overall a good place to eat with friends and family. read more

This place is really a hit miss. We love close by and have been coming here since it opened a few years ago. When it first opened it was on fire! People coming all day and the food was great. Then they quickly went down hill all last year. Bad food, the bathrooms were disgusting. There were literally piles of dust on the stalls and trash on the floors was just part of the decoration. The flow of customers slowed to a trickle. We stopped going all together after a few too many disappointing experiences. But we decided to give them another go 2x last month and we were pleasantly surprised! The food was great again! Hot and always full. Attentive staff, cleaner area. It was worth the pretty high price for a buffet again. We will be returning again soon. Maybe new management? They have unlimited basic sushi bar, Hibachi bar, and the fruit is always fresh. They serve the best coconut chicken and waited green beans I've ever had. Their plantains are superb as well. A year ago I would have warned against them but it looks like they're making a comeback. Give them a shot. read more

I always eat too much when I go to this Chinese buffet. Great selections. The service is always great. Prices decent even for a large family. I gave a four star because every once in a while the food is off. However, its still the best chinese food around. I dont eat sushi, but they also have it available. read more