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    Jack's Lobster Shack

    3.2 (37 reviews)
    Closed 11:00 am - 10:00 pm

    Jack's Lobster Shack Photos

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    Hot Lobster Roll: $30
    Kao V.

    Located inside the MGM Casino food court, it's easily spotted as it's front and center. The menu is super simple as it only has a handful of items to choose from: hot / cold lobster rolls, fries, coleslaw, and drinks. We purchased the hot lobster roll. It was drenched in butter. The bottom of the paper bowl was soaked in it. The lobster was overcooked and flavorless. A bit of seasoning would gone a long way. My lips were coated with melted butter. It came with a side of fries which was lightly salted and crispy. The coleslaw was also lightly seasoned and sweet. Oh man, the star dish was so disappointing. For $30 a pop, I was expecting more. I should have checked reviews first. The service was ok. They took your name down and shouted it when your food was ready. It's in a food court style so seating was first come, first serve. The table we sat at was not wiped down. It had crumbs of fries and salt on it.

    Hot lobster roll
    Hunter C.

    Located in the MGM Springfield food court, Jack's Lobster Shack is surprisingly good for a food court restaurant. To untangle, I ordered a hot lobster roll with fries and it was respectable. With that being said, the roll was shockingly fresh and toasted well. Likewise, the lobster was tender and it tasted like fresh lobster. My only problems with the lobster roll was the lack of butter and the size. To clarify, the lobster roll was quite small and it needed more butter to enhance the taste. On the flip side, the fries were generic frozen fries, but at least they were crispy and seasoned nicely. In the long run, Jack's Lobster Shack is a decent food court restaurant with solid lobster rolls.

    Fisherman platter (cod, shrimp & scallops)
    Dani G.

    Enjoyed the scallops and shrimp. I am not a fan of cod fish but Jacks cooked it crispy enough for me to enjoy. The coleslaw was delicious and the service was good!!!

    the inside of the restaurant
    Maria B.

    Pretty nice little shack, if you are looking for delicious seafood while you enjoy your experience at the MGM casino this place is pretty good. We ordered the lobster bisque and fish and chips. Every bite had lots of fish and very piece was phenomenal. The interaction with the staff was minimal because there was a lot people but the staff was really friendly and welcoming and the food was very tasty. Check them out. They do also have a 50% discount promo for seniors on certain days!

    Jack's Lobster Shack
    Ana B.

    I don't typically like going to the casino, but I was there earlier this week. I got really hungry, given that it was Tuesday several dining options were closed. I decided to go with Jack's Lobster Shack, since it looked to be the shortest line. Jack's Lobster Shack is a food stand at the food court at MGM in Springfield. I didn't have high expectations of this place since we're not exactly anywhere near the water where the seafood could potentially be fresh. I ordered the Fisherman's Platter to share, and their New England Clam Chowder. The wait was very long and slow moving. Nothing is fresh about the food here, but they also don't claim to be. I saw them with bags of frozen fries, shrimp, clams, thrown over sizzling oil. I also saw a little mouse running from under a corner of a bench to another corner. I notified a man working at the Shack, who appeared to be a manager. He said "I'll let them know." Not sure who he referred to. I was turned off from my food when I saw this. I'll note the clam chowder was pretty good, but very hot. The rest of the food was very fried, flavorless, bland and greasy. I just wanted to get out of there. If there's one mouse, there might as well be more. I hope they do something about this issue. I won't be returning for sure.

    Jon R.

    What a great place to grab a bite! Food was hot and prepared within your view! And especially the Cashier who was so personable and helpful!!! All I can say she was dark skinned under that mask and happy eyes! But also the other staff members were just as helpful and friendly. I plan on going there again

    Lexi M.

    What a great place for a late night lobster roll! We prefer hot lobster rolls and this one was pretty good! They stay open later at night to make sure the late night gamblers have some good food.

    Lobster roll with fries (yes this is a Connecticut roll).
    Philip J. H.

    Now mostly with casinos you typically don't think of quick seafood & quality in one spot but at MGM Springfield this changes things tremendously. Now they have numerous options for your seafood taste & now when I selected here I decided the lobster roll & mine was worth every penny I spent (also if you choose anything else here you won't regret it) & you can get even beer/alcoholic beverages/soft drinks too. Now if this ends up being a first to review here to me so be it but if another person comes, dines & finds it useful then I did my part to spread the word out.

    Cold Lobster Roll.
    Roger K.

    We were looking for something light around mid-day so we would still be hungry at dinner time. We decided to split a Cold Lobster Roll ($19) along with some Onion Rings ($4). The lobster roll was very good. The meat was sweet and tasty. Even the roll had good flavor. It also came with cold slaw that had real mayonnaise in it. The rings were average, but at least has real onion rings inside.

    Lobster roll
    Randy T.

    This is sufficient. I was craving lobsters and i gobbled this one up. But is it good? I mean if you are realllly craving it and am begging begging begging for some lobby poos, sure. It's aight But if you are looking for something good, this is a hard pass. See you next time on my cutie blooooggy poooo!

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    7 months ago

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    2 months ago

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    6 months ago

    Good but kind of small and pretty expensive. We had the lobster roll with fries and coleslaw.

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    8 months ago

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    11 months ago

    Purchased hot lobster roll shortly after opening and ate right there, but the bun was completely soaking soggy.

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    3 years ago

    Service was great but the worst lobster roll I've ever had- tasted like the lobster meat was old! Extremely disappointing!

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    7 years ago

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    Cynthia O.

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    Cynthia O.

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    8 years ago

    Poor service- 5 cooks and still a 25 minute wait To get food at walk up stand. Bad traffic flow to order. Need more beverages and water.

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    Cynthia O.

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    Ask the Community - Jack's Lobster Shack

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    Red Crab Juicy Seafood

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    Such an odd meal. We're new to the area and were looking for whole boiled lobster for my son's…read morebirthday and this place came up. Supposedly it's seafood with Cajun flair? He was pretty excited. We went on a Monday and there were only a few other people there. Major first issue, they no longer serve the boiled lobster that is front and center on their menu... only the lobster TALES for $41!! The menus are paper and could easily be marked to show they don't sell it... or at the very least the server could MENTION that it's not available when she brings the menus. I asked twice if the $41 was the price for JUST the lobster and she said that it was, so we ordered additional sides. The menu was unusual... SOME spicy seafood items mixed in with stuff you'd only ever see on a menu in an Asian Restaurant. Fried dumplings, crab rangoon... and the $14 "Cajun Spicy Rice w/Shrimp" was literally a bowl of Asian fried rice with shrimp, not the least bit spicy OR Cajun. The woman that seated and served us was absolutely FLAT in her demeanor. Everyone is human and people have bad days, but she didn't smile a single time. I told her we were celebrating his birthday and she didn't even NOD in acknowledgment, just stood silently waiting for us to order... it was awkward. We felt like we were putting her out, like she had somewhere else to be and couldn't be bothered. They cover the table with a piece of brown paper, but the areas it doesn't reach were sticky like old kitchen grease. They bring the absolutely cheapest plastic utensils, the forks were so flimsy that we had trouble getting the meat out of the shell with them and finally had to ask if they had any metal ones. (They did, which begs the question, why don't they bring them to start?) They don't bring a nut cracker or a pick either, or even a table knife. It was a pretty messy meal. The lobster tails INCLUDED corn on the cob and potatoes, so we ended up with enough food for an entire second meal. In terms of the meal itself, it was pretty good. The Cajun fries were great, the onion rings too. I had some of the best fried whole clams and scallops of my life. The fried dumplings were also spectacular, though they don't offer dumpling sauce, only packets of soy sauce. The Cajun Rice was meh... it was disappointing for $14 and really hard to eat with the tiny plastic fork. The bill came to $104 before tip. Crazy that those prices don't justify real tableware. We'll definitely try it at least once more (maybe as takeout)... hopefully there will be a new server or she'll be in a better mood.

    Such an odd meal. We're new to the area and were looking for whole boiled lobster for my son's…read morebirthday and this place came up. Supposedly it's seafood with Cajun flair? He was pretty excited. We went on a Monday and there were only a few other people there. Major first issue, they no longer serve the boiled lobster that is front and center on their menu... only the lobster TALES for $41!! The menus are paper and could easily be marked to show they don't sell it... or at the very least the server could MENTION that it's not available when she brings the menus. I asked twice if the $41 was the price for JUST the lobster and she said that it was, so we ordered additional sides. The menu was unusual... SOME spicy seafood items mixed in with stuff you'd only ever see on a menu in an Asian Restaurant. Fried dumplings, crab rangoon... and the $14 "Cajun Spicy Rice w/Shrimp" was literally a bowl of Asian fried rice with shrimp, not the least bit spicy OR Cajun. The woman that seated and served us was absolutely FLAT in her demeanor. Everyone is human and people have bad days, but she didn't smile a single time. I told her we were celebrating his birthday and she didn't even NOD in acknowledgment, just stood silently waiting for us to order... it was awkward. We felt like we were putting her out, like she had somewhere else to be and couldn't be bothered. They cover the table with a piece of brown paper, but the areas it doesn't reach were sticky like old kitchen grease. They bring the absolutely cheapest plastic utensils, the forks were so flimsy that we had trouble getting the meat out of the shell with them and finally had to ask if they had any metal ones. (They did, which begs the question, why don't they bring them to start?) They don't bring a nut cracker or a pick either, or even a table knife. It was a pretty messy meal. The lobster tails INCLUDED corn on the cob and potatoes, so we ended up with enough food for an entire second meal. In terms of the meal itself, it was pretty good. The Cajun fries were great, the onion rings too. I had some of the best fried whole clams and scallops of my life. The fried dumplings were also spectacular, though they don't offer dumpling sauce, only packets of soy sauce. The Cajun Rice was meh... it was disappointing for $14 and really hard to eat with the tiny plastic fork. The bill came to $104 before tip. Crazy that that those prices don't just real tableware. We'll definitely try it at least once more (maybe as takeout)... hopefully there will be a new server or she'll be in a better mood.

    Anchor Seafood Restaurant - Maine lobster $36

    Anchor Seafood Restaurant

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    Best place in town!!! The people working here are fantastic. We go at least once a week.read more

    If you told me I'd find some of the best seafood of my life in landlocked Southern Vermont, I…read moreprobably wouldn't have believed you--but Anchor Seafood House & Grille is the real deal. This place has been a Wilmington staple since 1997, and you can tell they've spent the last nearly 30 years perfecting the craft. The atmosphere is incredible. While the original 1850s building was lost to a fire in 2010, the current space is a beautiful, faithful replica that feels historic and cozy. It's the perfect spot for a post-ski dinner or a summer night out. Here's the breakdown of what you need to order: The Chowder: This is proper New England clam chowder. It's thick, rich, and loaded with clams--not just a bowl of potatoes and heavy cream. It's the ultimate comfort food. Steamers: You have to start with the steamers. They are clean, sweet, and served the traditional way with a side of broth and drawn butter. It's a messy, delicious classic that they do perfectly here. Whole Belly Clams: These are the gold standard. They're lightly breaded, perfectly fried, and have that sweet, briny pop you usually only find at a roadside shack on the Maine coast. If you're a fan of "the bellies," don't skip these. The Lobster: I went for the steamed lobster, and it was impeccable. Succulent chunks of fresh meat and just the right amount of butter. It tasted like it was caught that morning. It's rare to find a spot that balances a "fancy night out" feel with such unpretentious, high-quality food. Whether you're a local or just passing through for the foliage, make sure you stop here.

    Amherst Oyster Bar

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    We stopped in at the Amherst Oyster Bar to celebrate a birthday and overall were glad that we did…read more The 4 of us started with drinks, 2 dozen oysters (which were a bargain at $1/each during happy hour), the caviar, and an order of the mussels. The oysters and mussels were great, the caviar was mushy from my perspective, I was expecting a pop but there was none. For my main course I opted for the seared tuna which came with a yuzu pepper sauce, sushi rice (as the menu stated), some pickled vegetables, and a bit of gari. I thought it was great but it wasn't sushi rice on the plate. It was dry and crumbly. I'd like to stop back and try some of their other options.

    This was my first time visiting Amherst Oyster Bar, and while it's a super cute addition to the…read moremain street, I don't know if I'll be going back. I'm a vegetarian, and although a couple dishes had the option to swap the seafood for tofu, veggie options were lacking. The sesame cauliflower was very good as an app! I had wanted to try the burnt end mushrooms but they were no longer on the menu. Service was incredibly slow. I know the waitress was hustling and it's not her fault, but I'm not sure why it took 45 minutes for our entrees to come out. She kept apologizing and saying it would be out soon but we were there for a full 90 minutes before we got our entrees which was weird. I ordered the harvest bowl with tofu and it was fine. It was a big portion size, great variety of veggies, and the pesto was good. But there wasn't enough pesto for the whole dish and without the pesto, nothing else was seasoned at all. It was so bland. The tofu was just big chunks of lightly seared plain tofu. I saw on the menu you can order fish and chips with tofu instead, but it seems silly to come to a place known for seafood and swap their fish for tofu. Especially after eating the harvest dish, I don't know if they would even know how to properly prepare the tofu. Maybe this is a good spot for drinks and oysters but that's about it!

    Jack's Lobster Shack - seafood - Updated May 2026

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