Keitha was my server and she took wonderful care of my mother and me. She was the perfect mix of…read morewitty and knowledgeable. If I was from Springfield I would be here at least once a week. The food was excellent and the service was very fast without feeling rushed.

I came here one night and not only had awesome service but met the coolest folks performing the…read moreblues. The place had warmth, excellent service, a real local vibe but welcoming to out of towners. It's close to a Mexican spot that's amazing and above is the billiards - I really like the street that it's on too

It's been awhile since we've been this way to Wings Over - just as yummy as it was before. Super…read morefriendly people at the register. One gave me a sample of the Mango Meltdown, HOT! Food was cooked quickly, the chicken was really moist and tasty. I was disappointed that no waffle fries, they are crinkle cut, my least favorite fry There is plenty of seating at this location. As is parking. Bathrooms were clean

I placed an order from Wings Over Springfield at 7:38 PM and received a confirmation saying my…read moreorder was received. The estimated delivery time showed 8:05 PM, but by 8:30 PM I still had not received anything or heard from the restaurant. When I called to check on it, I was told the delivery service they use had my order stolen. The frustrating part is that nobody contacted me to let me know. If I had not called, I would have just been waiting with no update. They offered to remake the order, but said it would take another hour. At that point, I had already waited almost an hour and still had no food. I understand things can happen with delivery, but the lack of communication was unacceptable. Customers should be notified right away when there is a problem with their order.

Sat at the bar and met the owner. He was very hands on with the bar and kitchen. Bartender Kemesha…read morewas friendly and attentive. Boneless wings were flavorful and fresh also they have some of the best homemade fries I've had. Will definitely be back.

Service was excellent. Ordered 70 bone-in wings was given 79, found the wings a little small but…read morethey were very tasty. Also ordered 4 boneless chicken tenders. Would definitely order from here again.

Food very good, service excellent, atmosphere clean, updated and fun. Bathrooms pristine.read more

The family and I stopped here on a Thursday night after a day at Six Flags New England and it hit…read morethe spot. We were looking for a bar and grill that didn't have the standard greasy menu. Back Room Bar menu is not that! They had so many original offerings and we went with 2 salmon dinners, an Italian Salami Caprese sandwich special and an order of chicken fingers for a teen. All delicious! The staff was so friendly that it looked and felt like they were talking to friends. It was such a good vibe inside and the live music was a plus. If we ever come back to the area, we will definitely go to Back Room because we know we will get good food.

This is my only go to spot for soul food in Springfield. The food is freshly prepared ( order…read moreonline or call ahead) so there will always be a wait. The chef is so polite and welcoming. Give this place a try.

5 stars is not enough. The folks here are absolutely friendly and treat you like family. Food is…read morebeyond good. 5 stars do not do it justice. I got the salmon with the chef recommendation lemon pepper sauce and greens and Mac and cheese. Everything is beyond perfect. Greens are cooked to perfection. Not too mushy and not too firm, Mac and Cheese is firm and gooey. Salmon is so damn tender it is almost hard to eat. Across from MassMutual center so I am positive this place has to be packed before games or events. I can't recommend the place enough.

What a find ! I'm visiting the Ludlow area on work assignment. This is my 4th visit in the last 3-4…read moreweeks! The FOOD - Honestly, there isn't one meal I have left here feeling disappointed. To the contrary, each meal has kept me coming back. Try it you won't be disappointed.

My wife and I have visited Thailand many times, always in the company of friends who lived and…read moreworked there. So, our food experiences were local and authentic. When we visited with family in town, we made a point for lunch to try out Blue Elephant. What a great idea! The quality of the food brought us back to Bangkok. We went for some standard dishes - tofu triangles, chicken pad thai, etc. and etc. - and they were all first rate. The wait staff were wonderful. When we are in the area, we will make a point to return to Blue Elephant.

Lets start the review by saying my observation while waiting for my pizza slice and grinder, Pizza…read moreMakers is under new ownership. Heard they are still using all the same ingredients and so forth so not much in the way of change. I still give Pizza Makers a positive review, not the five I once gave but I was not all gitty about my chicken parm grinder. The slice of pizza though had me thinking I could devour a large by myself. The pizza had a nice bite to it. The gentlemen who ordered before me came back in and raved about it. The other gentleman who was already sitting down when asked by the owner said it too was good. I thought it was delicious! My chicken parm grinder was ok. Maybe it was the extra cheese I asked to put on it, or looking forward to a full cutlet and not cut into strips. Wasn't overly hot but I did eat it after the slice of pizza while sitting outside so it may have cooled off a bit. The new owner you can see is very passionate about his work. Made sure every customer ordered it they wanted. Was impressed with the way he spoke to a young girl with her father on what she wanted exactly. His partner who was running the counter could have used a coffee for some much needed energy. No pep in his step or real positive customer service. There is a help wanted sign out front and would be willing to bet the owner would hire and train a young ambitious kid if they came into the shop. Overall still satisfied with my lunch and will be back again.

This was my first time at Pizza Makers and I'm so glad I stopped in. My "small" pizza was much…read morelarger than expected and absolutely delicious. The toppings were so fresh. Along with great sauce, cheese and crust, it was the best pizza I have had in quite some time. Next time I might be temped to order a grinder, but I'll probably want pizza again. Maybe one of each.

So when I walked in, I didn't have the best ambiance... I was almost going to turn around because I…read morewasn't even sure if they were even open. There was no music, a sign for hot food but no hot food displayed, or smelled of hot food. I still wanted to give them a chance because of the previous reviews, and how hungry we were, so I still placed an order for birria nachos, yellow rice & pink beans, pernil, and tostones. Very happy I did because the food did not disappoint and made up for the lack of ambiance. The birria nachos are a must if you come here ! The pernil could've had a bit more salt but I wasn't mad at it at all. The nachos made up for everything, the flavor was blessing, added with the sauce ? The spicy dressing was favored the best on top of everything, even the tostones ! Over all I'd come back again, but for take out (lol). As for the service we had no complaints, it was fast! Thank you to the staff for how quick everything came out, and hot ! No one was rude, just a calm and quick service.

I was pleasantly surprised, particularly by the hot crispy fries. They beat all of the chain fast…read morefood joints. The menu is broad, the service was MOST pleasant and fast, and the food was great. This has got to be the best late night spot in Springfield.

First of all place was hot!! But that's fine . 9 am we walk in only 3 others in there .. all have…read moreeaten already ( their seemed to be a few door dash orders) A couple came in after us ordered and they got their food still nothing.. man comes in puts in a take out order gets his food ... we were there an hour and 20 minutes.. when we finally walked out!! Looked on the grill only 2 eggs on it! How does this place survive? It's either a front for some other business or a miracle. Can't tell you how the food is considering we didn't receive any

The food was okay, the waitress brought coffee and it was old tasting and tasted like a whole salt…read moreshaker was poured in it. Waitress did not offer to bring fresh coffee. When asked about it, she made a comment that they weren't going to make a fresh pot as they were closing soon. (They still had a little over an hour). No real customer service. Waitress not cordial or friendly AT ALL. Felt like we were bothering her just by being there. It was my first and last time there. I WILL NOT BE RETURNING AND WILL NOT BE RECOMMENDING this place to ANYONE!!!! Awful!!!